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Delta Banff Royal Canadian Lodge

4.0 of 5 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
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Delta Banff Royal Canadian Lodge
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Delta Banff Royal Canadian Lodge
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717 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Delta Banff Royal Canadian Lodge
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Edmonton, Canada
Contributor
13 reviews 13 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed September 12, 2011

Stayed here for one night on points. Typical Delta hotel - nice comfy bedding, big rooms, large bathroom with shower/toilet separate from the vanity area. Check in was smooth with under ground parking - not a big deal in summer, but would be a huge asset in winter I would imagine. Close enough walk to the main area of Banff... More 

Was this review helpful? Yes
BanffManagement, Reservation Coordinator at Delta Banff Royal Canadian Lodge, responded to this review

Dear Valued Guest, The time you have taken to submit a review on your recent stay, is much appreciated. I am glad you enjoyed your stay with us however I do apologize for the smoke affecting your stay. The Delta Banff is a non-smoking property; however we do allow customers to smoke on our garden terrace. When a customer requests... More 

Alberta
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 12, 2011

This hotel is the absolute best place to stay in Banff! The staff is helpful and friendly, the rooms are clean and comfortable and the restaurant is world class. They have so many little bonuses that make your stay even better, like morning papers, and cleaning the windshield of your vehicle in their free parking area while you sleep. They... More 

Was this review helpful? Yes
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Valued Guest We are so happy to hear that you have chosen us to be your "Favourite Place to Stay in Banff"! We appreciate each and every return guest as you are recognized for your loyalty. Thank you for your kind comments regarding the many hotel amenities we have, although I would like to note that our underground, heated... More 

Wetaskiwin
1 review
5 of 5 stars Reviewed September 12, 2011

It was a beautiful hotel, close to a playground and restraunts within other hotels. Dissapointed in the breakfast buffet it lacked variety for the price.

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BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Thank you for taking the time to submit a review which provides constructive criticism we can improve on. I am happy to hear your overall experience with us was wonderful! Thank you again for your suggestions regarding the breakfast buffet, I invite you back to see how our service and product improves. More 

Calgary, Canada
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 6, 2011

Lovely blue lights at night at hotel front. Very comfortable beds and pillows, makes you want to sleep all day! Breakdfast was super! Toilet and bath very clean and spacious.

Was this review helpful? Yes 1
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

I was excited to read your review, as it one of the first to mention our new outdoor lighting for the building. I appreciate the time you have taken to submit a review, and I would like to invite you back in the future for another great sleep! Sincerely, Liisa Acheson Guest Experience Specialist More 

New Orleans
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 4, 2011

Coffee maker did not work. Fireplace did not work. Room average . No breakfast included. At $200.00 they should at least include continental breakfast. Could have stayed at any other hotel at half the price.

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BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Valued Guest, I am very sorry to hear your experience with us was less than desirable. Every maintenance request we are informed of, is fixed as soon as possible, as to not let these problems affect your stay. For a fantastic alternative economical hotel, which includes a continental breakfast, I recommend the Charlton's Cedar Court, on Banff Avenue. Sincerely,... More 

new york
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 4, 2011

The stay was great. The facility was lovely and the amenities excellent. I think that the prices here were a little steep. Massage services fees are higher than my home in New York City. That was just secondary. My main gripe was with the breakfast service. We selected the buffets...hot and cold. The coffee was cold the "hot" foods were... More 

Was this review helpful? Yes
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Valued Guest, Thank you for submitting a review through Trip Advisor, without customer input it is hard for us to know if the food on the buffet is acceptable or not. We do our best to ensure fresh food by properly storing foods, and we keep orders minimum so that produce and other perishable foods do not go bad.... More 

Edmonton
2 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 1, 2011

I thought that the our stay at the Delta was very pleasant. The rooms were large and clean. The only down side was that our AC was acting up, and in the middle of the night it kept trying to kick in but was unable to fully start. Not great for a light sleeper. I did inform the front desk... More 

Was this review helpful? Yes
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Valued Guest, We appreciate the time you have taken to submit a review on your "clean and comfortable" stay in Banff. Pointing out the positive and negative points of your stay helps us grow as a company and let us improve our standards. We have inquired about purchasing a larger sign for the front of the hotel, but unfortunately... More 

Calgary
1 review
5 of 5 stars Reviewed September 1, 2011

We will definitely be back to stay there. The hospitality was great, we were unsure of where to gfo hike. And the girls at the front desk helped us find some trails to explore. We also love the pool and hot tub, it was quite relaxing.

Was this review helpful? Yes
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

What a fantastic guest story to hear, we are so happy to hear your getaway with us was romantic. It was a pleasure to have you stay with us in Banff and thank you for taking the time post a review on your stay! See you next time! Sincerely, Liisa Acheson Guest Experience Specialist More 

Alberta
Top Contributor
61 reviews 61 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed August 28, 2011

The location of this hotel is very good as you can walk a few minutes to get to the main shopping and restaurant area in Banff. The rooms are clean and we liked the bed and bedding. They had a breakfast buffet that would have been good but the food was cold. Check to see if parking is included in... More 

Was this review helpful? Yes
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Valued Guest, Thank you for your review on your recent say with the Delta Banff. I am sorry to hear you did not receive a hot breakfast buffet and I have contacted the Chef regarding this concern. We also have a number of stay packages which include parking charges. I encourage you to call our internal reservations through 1-800-661-1379... More 

Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 28, 2011 via mobile

Rooms were clean and spacious. The air conditioner was pretty loud we needed to turn it off when we were sleeping. Front desk and restaurant service was great. We had breakfast buffet and it was a good value, with healthy choices. Pool was beautiful, but a bit small for the amount of guests using it. Underground parking is nice. It... More 

Was this review helpful? Yes
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Valued Guest, I am so pleased to read that you had a very enjoyable stay with us here in Banff, and that you enjoyed the amenities and wonderful staff. Thank you for your feedback, and we hope to have the opportunity to welcome you back to the hotel in the future. Sincerely, Liisa Acheson Guest Experience Specialist More 

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Additional Information about Delta Banff Royal Canadian Lodge

Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Banff Royal Canadian Lodge 4*
Number of rooms: 99
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Also Known As:
Delta Banff Royal Canadian Hotel Banff
Banff Delta
Hotel Style:
#3 Spa Hotel in Banff
#3 Romantic Hotel in Banff
#4 Family Hotel in Banff
#10 Business Hotel in Banff

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