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Delta Banff Royal Canadian Lodge

4.0 of 5 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
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Certificate of Excellence 2014
Delta Banff Royal Canadian Lodge
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Delta Banff Royal Canadian Lodge
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696 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Delta Banff Royal Canadian Lodge
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Windsor, Canada
Top Contributor
128 reviews 128 reviews
42 hotel reviews
423 helpful votes 423 helpful votes
5 of 5 stars Reviewed July 29, 2011

Stayed one night in a King Suite with Fireplace. Room was clean and spacious. Short walk to all Restaurants and shops. We did not eat on property. Very nice Pool and spa area.

Was this review helpful? Yes
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

What a fantastic review, thank you for taking the time to submit this after your stay with us at the Delta Banff. We look forward to seeing you again on a return visit. Sincerely, Liisa Acheson Guest Experience Specialist More

Calgary, Canada
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 28, 2011

I have stayed at the Delta twice this past year and both times it has lived up to its reputation of first class all the way. The room was spacious with numerous amenities, very clean, and very quiet. The room service was exceptional, but did not try the restaurant on the main floor as of yet. The only negative is... More

Was this review helpful? Yes
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Valued Delta Guest, Thank you for taking the time to submit a great review on your most recent stay with us at the Delta Banff Royal Canadian Lodge. We strive to be the best Stay option in Banff as we have much competition and I thank you for pointing out the high quality of our rooms and amenities. As... More

Portland, OR
Top Contributor
76 reviews 76 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed July 26, 2011

My wife and I spent three nights here during a recent stay in Banff. The hotel is ideally located on the Banff's main street, just a short walk or drive from the downtown shopping and dining area. The front desk staff were very friendly and helpful during check in. We got a pleasant surprise when we were told that parking,... More

Was this review helpful? Yes 2
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Valued Guest, Thank you for submitting such a positive review on your last visit to the Delta Banff. I hope future travelers use your review to help them conclude their decision to stay with us. You are right to say the cost of breakfast throughout the Rockies is higher than in a City Centre, and we have set our... More

Alberta
Top Contributor
52 reviews 52 reviews
29 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed July 25, 2011

A room with garden access on the second floor was booked at this hotel for a special occassion. The room was dark and dingy as the only window/door in the room is in the corner. You must be able to walk up a step to get to the door which opens up to an open patio on the roof of... More

Was this review helpful? Yes 1
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Valued Guest, As per our telephone conversation, I apologize for the service and product you received. I have ensured that each department manager has addressed the concerns in your review so that they do not happen in the future. Thank you taking the time to post a review on your most recent stay with us, as we use each... More

London, United Kingdom
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 22, 2011

We'll do the positives first; all of the staff were very friendly and welcoming and the beds were very comfy! However, the rest of the room was okay, the decor was a bit outdated and nothing special. We have not had an unpleasant stay here but if you want real luxury this is probably not the place for you!

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BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Thank you for your review. We greatly appreciate your feedback, and hope you are back to enjoy Banff again. We look forward to having you! More

Blackstock
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 21, 2011

Attractive, calm room, with GREAT beds and bedding and a fabulous bathroom. My tweens were very impressed. Staff very polite and attentive. The next am, we went down to our vehicle and there was a note that they washed the front windows (and the rear and the side and the *#@&* bugs off the grill and lights). Just a short... More

Was this review helpful? Yes 1
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

We highly appreciate you taking the time to submit a review through TripAdvisor. You highlighted my favourite "special touch" here at the Delta Banff Royal Canadian Lodge, cleaning your windshield for a better view of the mountains. Thank you as well for mentioning our pool, as it is a medium sized mineral pool. Linked to the Grotto Spa, our pool... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 20, 2011

I stayed one night I have to agree with the review of July 17 that gave it a poor rating, for the price I expect a bit better. for the save value the fox next door makes the delta look like a cheap motel rather than a resort hotel. the foxes food is not as good so as a place... More

Was this review helpful? Yes 1
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Thank you for taking the opportunity to provide a review on our hotel, and I am very sorry to hear that your experience with us was not favoured. As you experienced, the options for a hotel in Banff is plentiful, while the Fox Inn and Suites is our immediate "next door" competition. Although the Fox was just built in 2005... More

Lethbridge, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 17, 2011

I recently stayed at this hotel on vacation with a friend. Although a bit expensive, it seemed like a nice hotel at first glance. I decided to book here despite the price expecting quality service and a quality establishment. I got none of what I expected. It all started off with having to pay $12 for parking when parking is... More

Was this review helpful? Yes 3
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Thank you for taking the time to write a review, we welcome all constructive criticism, as it helps us to get better. I am truly sorry to hear that we did not live up to your generous first impressions. As you stated, we have found that our wireless complimentary internet has been quite slow which we are looking to correct.... More

Whitecourt, Canada
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 6, 2011

This is the fourth time that I have stayed here in the last year. I won't hesitate to come back. By the way, thanks for the free upgrade, all down to joining the loyalty scheme. The only disappointment is having to pay for parking, but it is underground, secure, heated and comes with free valet parking so it can't all... More

Was this review helpful? Yes 3
BanffManagement, Public Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

Thank you for taking the time to share your recent experience with our future guests. We are proud to hear that we continuously provide the best service in Banff! I hope we have the opportunity to welcome you back again this year for the fifth time. More

Toronto, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 29, 2011

If you are visiting Banff in the summer, take advantage of the free cruising bicycles that the Delta offers to its guests. We used them every day and they were a great way to get around and see the city. Staff was friendly, rooms were fine and the pool and hot tub were nice too.

Was this review helpful? Yes 1
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review

On behalf of the staff and management here at the Delta Banff, we thank you for taking the time to post a review. We appreciate you taking the time to highlight our complimentary cruiser bikes which we are proud to have. Seeing the Banff town site by bike and then catching a trail along the Bow River is a wonderful... More

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Additional Information about Delta Banff Royal Canadian Lodge

Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Delta Banff Royal Canadian Lodge 4*
Number of rooms: 99
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Also Known As:
Delta Banff Royal Canadian Hotel Banff
Banff Delta

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