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All 33 Banff hotels

Delta Banff Royal Canadian Lodge

4.0 of 5
459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Hotel amenities
Delta Banff Royal Canadian Lodge
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81%
Ranked #8 of 33 hotels in Banff
Most recent review
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478 reviews from our community

Traveler rating
    204
    182
    63
    18
    11
See reviews for
Families
115
 
Couples
227
 
Solo
12
 
Business
22
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
There are newer reviews for Delta Banff Royal Canadian Lodge
See the most recent reviews
Calgary
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 7, 2013

My family and I have stayed here numerous times over the past 10 years and we've always found the hotel clean and the service excellent. The location is excellent and provides easy access to Banff Avenue. The breakfast service and buffet is also quite exceptional. Overall a good value.

Was this review helpful? Yes 2
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
May 9, 2013

Thank you for the excellent TripAdvisor review! I am so happy to hear that you are a return guest and that our staff have provided you with the great service you deserve while travelling to Banff over the past ten years! I have shared your feedback with our Department Heads and we look forward to having you back to our... More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 6, 2013

Decided to bring my significant other here for a birthday getaway. Problems were experienced right away when they set us up in their luxury suite only to see that someone else's name was on the free gift on the bed. We went back down to let them know that this didn't seem to be our room where they told us... More

Was this review helpful? Yes 1
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
May 9, 2013

Thank you for your detailed review. We are very concerned by your feedback as your experience was in no way reflective of the exemplary standards of service, cleanliness and overall quality that guests should expect from our hotel. I wish to thank you for bringing this matter to our attention and for allowing us the opportunity to correct this issue... More

Victoria, Canada
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 3, 2013

We stayed here one night on route from Drumheller heading home through BC. We didn't have a chance to really research where to stay, but we checked via smartphone all the chain hotels and thought this Delta would be a nice choice due to how its quoted online price compared with other chain hotels in the area. We were happy... More

Was this review helpful? Yes 1
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
May 7, 2013

Thank you for providing a TripAdvisor review about your recent stay with us and for the recommendation! I am pleased to hear that we provided you with great service and value which you deserve while travelling. I have shared your feedback with our staff and we look forward to your next visit to our hotel!! Kind Regards More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 30, 2013

I stayed at the Delta Banff for just one night to break up the travel from Calgary to Jasper. The service was amazing. They went out of their way to help me with the reservation. When I arrived after a long day traveling, my room was just being serviced by housekeeping so would be a few minute wait. The front... More

Was this review helpful? Yes 1
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
May 1, 2013

Thank you for the amazing five star review!! We are thrilled to hear that you experienced the quality stay that you deserve while travelling and that you found our staff to be friendly. I have shared your comments with our Department Heads to ensure that our staff receive proper recognition. We look forward to your next visit to our hotel!... More

Calgary, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2013

We stayed 3 nights this week. Were upgraded to a suite. Quite location but only minutes on foot away from the main 'downtown' action. Staff were polite and very accomodating. We are definitely coming back for more R and R.

Was this review helpful? Yes 1
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
April 26, 2013

Thank you for the five star review!! I'm glad you enjoyed your three night stay with us and that our staff were polite and accommodating. I have passed along your comments to our staff. We look forward to your next visit to our hotel!! Kind Regards More

Calgary
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 21, 2013

We stayed at the Delta in Banff for 3 nights earlier this week. It's a great hotel, very comfortable with accommodating staff. We were able to check in a bit earlier than the designates time, the check-in staff was very accommodating, upon request they changed our room location for a quieter option. The room (executive junior) was very spacious, with... More

Was this review helpful? Yes 1
See 3 more reviews by VikaCalgary for Banff
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
April 23, 2013

Thank you for the great feedback!! We are pleased to hear that you enjoyed our services and facilities during your visit with us. Thank you for the positive feedback about our In-room Dining, as well as your dinner at the The Evergreen Restaurant. I have shared your feedback with our staff and we hope to have you back to our... More

Calgary
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 21, 2013

We booked an upgraded premium room because it included free parking/valet parking which saved $12/per day. At first our room (216) was cramped and dark. We asked to be moved, our request was quickly accommodated and we were placed in a big, bright, much nicer room (221). The beds were comfortable and the room was quiet. This hotel is right... More

Was this review helpful? Yes 2
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
April 26, 2013

Thank you for the great review and for mentioning one of our Front Office staff. We are thrilled that our hotel provided you with the service and comfort you deserve while travelling. I passed along your feedback to our Front Office Manager to ensure our staff receive proper recognition. We look forward to welcoming you back to our hotel in... More

Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 19, 2013 via mobile

Stayed one night. Friendly helpful woman at reception let us in our room early, upgraded us to one with a fireplace. Clean well maintained room. excellent eggs Benedict breakfast perfectly cooked. good value for money. yes, it is further along Banff Avenue from town than many hotels but only a ten minute walk in beautiful surroundings.

Was this review helpful? Yes 1
See 2 more reviews by M L for Banff
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
April 23, 2013

Thank you so much for the five star review!! It is wonderful to hear that you found our staff to be friendly and that you enjoyed our stay with us! Thank you for sharing your breakfast experience in the Evergreen Restaurant and for the positive feedback about our Eggs Benedict. We look forward to your next visit! Kind Regards More

Sunderland, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

Fabulous ! From arrival to departure I don't think we've experienced better hospitality and "customer satisfaction" than that from ALL at the Delta Royal. Thank you to: Koltyn(bar manager) Dan(Reading fan & Koltyn under study) Arron(concierge and oracle to all) Luke(concierge and ski organiser) Stephen(concierge and help to everyone) Cathy & Nicole and Sergi and all on reception,top chef in... More

Was this review helpful? Yes 1
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
April 23, 2013

Thank you so much for the fabulous five star review and for mentioning our employees who helped to make your stay comfortable!! We are delighted to hear that you enjoyed your stay with us and received excellent customer service! I have shared your feedback with our Department Managers to ensure that our staff receive proper recognition. We hope to have... More

Amsterdam, The Netherlands
Top Contributor
186 reviews 186 reviews
29 hotel reviews
Reviews in 52 cities Reviews in 52 cities
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed April 15, 2013

A bit of a longer-than-described walk from the centre of town (a solid 10-15 minutes) this place is not as close to the action as described on your booking sites, but you are in Banff where it is beautiful, so the walk is not bad at all. Good sized rooms, super comfy beds and a nice hot tub/pool area -... More

Was this review helpful? Yes 1
See 2 more reviews by Megan M for Banff
BanffManagement, Guest Relations Manager at Delta Banff Royal Canadian Lodge, responded to this review
April 23, 2013

Thank you for the great review! It is wonderful to hear that you enjoyed the pool and found our beds to be super comfortable! We hope to have the pleasure of having you back to our hotel in the future! Kind Regards More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Hot tub(23)
  • Very nice(18)
  • Front desk staff(7)
  • Friendly and helpful(7)
  • Steam room(6)
  • First nights(4)
  • Breakfast buffet(4)
  • Main street(4)
  • Short walk(3)

Additional Information about Delta Banff Royal Canadian Lodge

Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Banff
#7 Romantic Hotels in Banff
#11 Family Hotels in Banff
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more   less 
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Also Known As:
Delta Banff Royal Canadian Hotel Banff
Delta Banff Royal Canadian Hotel
Delta Banff
Banff Delta

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Delta Banff Royal Canadian Lodge
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