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Delta Banff Royal Canadian Lodge


Delta Banff Royal Canadian Lodge
Hotel class 4 of 5
459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
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Traveler Reviews

90% Recommend
4.0 of 5 stars 106 reviews
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By trip type
All (106)
[ Date ] [ Rating ]
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4 of 5 stars
LLCGY 3 contributions
Calgary, Canada
Mar 2, 2009 | Trip type: Couples

Only spent 1 night here but it was good! Very clean, the staff very friendly, and no noise from the hallway or next door neighbours. What more could I ask? We did ask for a king bed but got 2 queens instead.... a nice experience overall, though. more

Disappointed
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1 of 5 stars
legalmiss 2 contributions
canada
Feb 10, 2009 | Trip type: Family
1/3 found this review helpful

It was our second stay at the Delta. We loved it the first time so we left Rimrock to stay at the Delta for a night because of our previous experience. We did not notice anything wrong with the room until my husband and I went back from having a drink at the hotel restaurant. Our children were already asleep... more

Management response from
BanffManagement, Management

Firstly we would like to say thank you for taking the time to summarize your experience on Trip Advisor. Feedback such as this helps us strengthen our product, team members, and ensures our future guests get the Four Diamond experience expected from Trip Advisor’s “top four” in Banff. It is unfortunate that your second stay with us was not as...

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2 of 5 stars
ottwatrvlr 74 contributions
Ottawa, Canada
Feb 7, 2009 | Trip type: Friends getaway
2/3 found this review helpful

My experience at the Delta Banff was somewhat of a disappointment. Although the room was "acceptable", the service was subpar. This property is one of the first hotel into the city and within walking distance of downtown Banff shops and restaurants. When Delta acquired the management rights on this property, alot of money was put in to upgrade the rooms... more

Management response from
Toby Slatter, manager

It is always a pleasure to hear from our guests,.. even when they may address areas in which we may improve. We certainly value our Delta Privilage loyalty program members and wish to provide them with first class customer service at every visit. February 7th was a Saturday and at 100% occupancy. I can assure our Platinum Plus Member that...

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5 of 5 stars
Wiztin 12 contributions
London, United Kingdom
Feb 1, 2009
1/1 found this review helpful

We stayed in one of the deluxe rooms, complete with a fireplace and I would recommend one of these rooms if you can. The room was spacious, the bathroom huge and the bed was massive and very comfortable. The pool area was fun to relax in and the hot spa was a nice treat after the minus 28 degrees weather.... more

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5 of 5 stars
KGriggs 17 contributions
Orillia, ON
Jan 4, 2009 | Trip type: Couples
3/3 found this review helpful

I am a big fan of Delta hotels/service, and was not disappointed with this hotel. We had a king bed, fireplace, sofa/wing chair living area, large bathroom with jetted tub (not very comfortable for 2), although advertised for 2, 2nd floor with mountain views. Our room was clean, bed was comfortable, and plenty of space for our belongings. We are... more

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3 of 5 stars
Viajar_de_Alberta 10 contributions
Sherwood Park, Canada
Nov 20, 2008 | Trip type: Couples
5/5 found this review helpful

This is my first time writing a review so here goes. I have been to Banff at least a dozen times but maybe it is closer to twenty now. ( lost count ) The hotel in general is what you would expect in the higher end of the price range for Banff. It was clean and well maintained with helpful... more

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4 of 5 stars
sixcolors 41 contributions
sixcolors
Nov 15, 2008 | Trip type: Business, Couples
2/2 found this review helpful

The Delta is a nice hotel with a good pool and nice rooms. We had a Deluxe King with a fireplace, jet tub and chesterfield/chairs. The view was great facing out to Banff Ave from the third floor. We had requested feather pillows through the Delta website when we booked and they were waiting for us upon checkin. The bed... more

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4 of 5 stars
Mousekeville 12 contributions
Northern Ireland
Nov 1, 2008 | Trip type: Couples
3/3 found this review helpful

I loved everything about Banff, including this hotel. You definitely get what you pay for and this hotel is lovely and the staff were very friendly. The room was spacious and clean, with an extra room between the bedroom and bathroom. It also had an electric fire, very cosy. You can't beat waking up in the morning to a view... more

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4 of 5 stars
ditsychick 22 contributions
Newport, United Kingdom
Oct 26, 2008 | Trip type: Couples
2/3 found this review helpful

Small but friendly hotel. Room was lovely - traditionally decorated with a fireplace. Fantastic view of mountain across the street with church and nice houses in front. Only one chair to sit and relax which was a shame. Housekeeping staff very friendly and cute! Had breakfast once - served by hungover but very pleasant and chatty young lady from NZ.... more

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5 of 5 stars
travellercg 1 contribution
Calgary
Oct 26, 2008 | Trip type: Couples
1/1 found this review helpful

We stayed here for our anniversary, and we absolutely loved our room. When my boyfriend booked the hotel, the clerk asked if there was any specific reason for our stay. My boyfriend casually mentioned that it was our anniversary. When we checked into the hotel in the afternoon, and we walked into our room, we discovered a welcome package for... more

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Delta Banff Royal Canadian Lodge Also Known As

Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada