On checking in , all 3 rooms received a note promising free breakfast the next morning. When confirming the above with the front desk - they said it was a mistake and refused to deliver any consolation on their mistake. more

My husband and I really enjoyed our 4 night stay at the Delta Banff. The room was clean and the bed was very comfortable, complete with a big cotton duvet. The bathroom was large and the complimentary oversized robes were much appreciated when heading down to the hot tub and steam room. We parked our car underground which costs $12... more

Originally booked to stay at their sister property Chalton's Cedar Court, we were upgraded free of charge to the Delta and were very impressed with the hotel. Free underground parking is always a nice feature and we found it really easy to find a spot. May be tricky to park a large vehicle though. The room was very clean and... more

This was the last of the 8 hotels we stayed in on our month long trip which took in Florida as well as the Rockies and it was the best overall. We stayed on 2 & 3 January so it was very quiet after the New Year rush. We really liked the feel of this hotel and the room, to... more

We stayed here Dec 20-24 and have to say it was overall a pleasant stay. I would go back and would recommend. Location: The hotel is in a good location. It is on Banff Ave but it up a bit from the main core. (About a 5-8 minute walk). If you want to be next to everything them this might... more

My wife and I spent a week in the Delta Banff at the start of December 2009. Whilst I don't think it would be unfair to say that the decor in the Delta is starting to look a little aged compared to some of the newer hotels that have sprung up around it, that's pretty much the only non-compliment I... more

We were "walk-ins" staying just one night. We considered staying at the Rimrock but it just wasn't worth it for "just overnight". We checked two other hotels near the Delta and were put off by their 'downscaleness" (narrow dark hallways, chipped sink, that kind of thing). The Delta was the right combination of price/value/comfort. The front desk staff was very... more

Elegance without attitude - how true. Lovely hotel, staff very courteous and caring. The dining experience was well beyond expectation. Would recommend the Beef Tenderloin and the Halibut. The desserts were decadent. We only wish we could have stayed longer. The ambience and amenities of this lodge compare to the much larger resorts. more

We are Delta platinum members and we love this location. Beware - do not use the massage or spa services. The Grotto spa is part of the hotel amenities and is free, fabulous with a great pool, hot tub, sauna, and steamroom. Gorgeous! However, the 'spa' is a small room off the carpeted hallway. You pay Rimrock spa prices (that... more