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Delta Banff Royal Canadian Lodge

#3 of 31 Hotels in Banff
Certificate of Excellence
459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
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Best prices for: 1 room 1 guest
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Delta Banff Royal Canadian Lodge
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Delta Banff Royal Canadian Lodge
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761 reviews from our community

Traveler rating
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    82
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191
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Perth, Australia
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for 5 nights with my partner. - Room is well layed out - ours was at the back of the hotel and overlooked a residential area with a mountain in the back ground - it was very quiet - Parking is below the building and you have the option to self park or valet - Restaurant is well... More 

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Edmonton, Alberta
Senior Contributor
22 reviews 22 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 2 nights for a small getaway. Travelled with my husband and 2 small children. We stayed in a premium room with 2 queen beds and fireplace. The room was comfortable although not very large but that is typical for Banff. Beds are comfy, room clean, bathroom spacious, playpen provided for the baby to sleep in without... More 

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BanffManagement, Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear CosmicDare, Thank you for taking the time to share this wonderful review. It is pleasure to hear that you and your family enjoyed your time here in one of our Premier rooms with a fireplace and that our team provided you with friendly service throughout your stay. We are happy to hear that you were able to make use... More 

Edmonton
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

On a weekend ski trip to Banff four of us stayed for two nights at this Coast property. Rooms were exceptionally clean, and staff was helpful and consistent. The underground parking was great - but not free - and windshields were cleaned daily, which was appreciated. Breakfast, although expensive was fast and fresh. And the bar offered everything we needed.... More 

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BanffManagement, Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear AvidTravelerEdmonton, Thank you for taking the time to write this great review. It is really pleasing to know that the staff provided you with a high level of service and that you enjoyed the Evergreen Restaurant and Lounge area. You are most welcome for the clean windshield, our night team enjoy doing this for the guests who choose to... More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

loved this hotel , quiet comfortable room , close to downtown and walks to trails etc, nice restaurant, bar , great staff, didn't try pool or spa but looked very nice, front door staff very helpful and friendly, checking in and out fast and effiencent , our barmaid was lovely , housekeeping very friendly ,

Was this review helpful? Yes 1
BanffManagement, Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Chris M, Thank you for taking the time to share your experience regarding your stay with us. It is a real pleasure to know that all of the staff were friendly and helpful during your time here. We will be sure to share your comments with Lynn in the bar and the housekeeping team. Once again Chris, thank you... More 

Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The front desk staff were amazing and polite offering advice on attractions to see in Banff and the surrounding areas. The restaurant was exceptional as was the selection of wine. Location on the main strip and the security of underground parking make it a prime location in the heart of Banff. This will be my hotel of choice next time... More 

Was this review helpful? Yes 3
BanffManagement, Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Mark D, Thank you for taking the time to post this great review. It is a real pleasure to hear that you enjoyed your stay with us. We are glad that the front desk staff were able to provide you such great service and also to share some of their local knowledge with you. We will also be sure... More 

Cambridge, Canada
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

This is an excellent hotel is all respects. The staff are excellent. The rooms are superb. The hotel is wonderfully decorated. The bar and restaurant are first class. The underground parking is very nice as it protected the car from snow and ice. The hotel staff even washed my rental car window over night. I loved the pool and hot... More 

Was this review helpful? Yes 2
BanffManagement, Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear PFJE, Thank you for taking the time to review our hotel in such a positive way. We are very pleased to know that you had a good time during your stay with us and it is great to hear that you enjoyed the facilities especially the Grotto pool and hot tub area. Our staff take pride in providing exceptional... More 

Toronto
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This frequent traveller is really shocked that this place made number #3 in Banff. I mean, did I miss something ?? No complaints, my executive suite was simply a 'bigger' corner room and it was fine by all accounts, but it was old, tired, sad. I've stayed in many many hotels and this was just another old tired Delta room.... More 

Was this review helpful? Yes 1
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Concordia7, Thank you for taking the time to share your feedback. We are disappointed to know we did not meet your expectations in the room and the facilities. There is a lot of time, care and attention paid to all areas of the hotel and we will continue to work towards meeting and exceeding all our guests expectations which... More 

Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 10 day skiing trip with a friend. This hotel was definitely a "cut above". The staff could not have been more helpful and friendly, they really seemed to be pleased to have us as guests. The restaurant provided such good quality we seldom ate out. We used the spa every evening and found the "grotto" style... More 

Was this review helpful? Yes 1
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Geoff M, Thank you for taking the time to write is fantastic review. We are delighted to know you enjoyed the hotel and the facilities in addition to the friendly and helpful service delivered by our team. It is rewarding to know you were able to enjoy your 10 days with us and we were able to exceed your... More 

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed the weekend and opted for a room with a jetted tub. On arrival the staff was courteous, friendly, and helpful. The room was clean and well appointed. For the room we received, the price was good. Would stay here again!

Was this review helpful? Yes
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear InspJacquesClouseau, Thank you for taking the time to write this great review! We are pleased to know you enjoyed the accommodation. The team works diligently towards exceeding our guests expectations and it is good to know we were successful during your stay by delivering helpful and friendly service. Once again, thank you for choosing the Delta Banff Royal Canadian... More 

Pointe Claire, Canada
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I just returned from a five night stay at the Royal Canada Lodge Banff. We were very pleased with level of service and how beautiful and clean the hotel was. We had a deluxe room with King Bed and little sitting area with a gas fireplace. The large bathroom was both elegant and very well appointed. The... More 

Was this review helpful? Yes 2
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear GSM291, Thank you for taking the time to write this great review. We are very pleased to hear you enjoyed the hotel, your room and the Evergreen Restaurant. It is particularly exciting to know the team provided friendly service as we work towards extending an elevated level of service to our guests everyday. Once again, thank you as your... More 

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