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Banff Park Lodge Resort and Conference Centre

3.0 of 5 222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada
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Certificate of Excellence 2014
Banff Park Lodge Resort and Conference Centre
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Banff Park Lodge Resort and Conference Centre
Banff Park Lodge Resort and Conference Centre
Banff Park Lodge Resort and Conference Centre
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656 reviews from our community

Traveler rating
    201
    279
    127
    29
    20
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165
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76
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Banff Park Lodge Resort and Conference Centre
See the most recent reviews
Ilkley, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed twice over Christmas and the new year . My godson had his works party in the hotel on 20th December so about 20 of us all stayed for a couple of days . The atmospher was great everybody very friendly . We went again on the 4th January for 3 nights just family .the breakfasts were very good... More 

Was this review helpful? Yes 1
Edmonton, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel at least once a year when on vacation and still love it and highly recommend it. It's my favourite place to stay in Banff. The rooms are always clean and comfortable, and the staff always pleasant & helpful. There is a small exercise room, pool, and my favourite - a eucalyptus steam room. They also... More 

Was this review helpful? Yes 2
Ottawa, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel offers clean and classic rooms set in the beautiful surroundings of the national park. The staff, who come from around the world, are friendly and engaging. Service is as such excellent. The food was reliable and well done. All in all, this is a welcoming and enjoyable hotel on a world class destination.

Was this review helpful? Yes 1
Teuge, The Netherlands
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel, located just a 2 minute walk from Banff Avenue, but when you walk there you pass a lot of shops and diners/restaurants on the way. Ski bus stops in front of the hotel nd the congierges are very nice and helpfull both with the ski bus service as with anything else. They absolutely make this hotel. The... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed there for Xmas night, and thought all aspects of the hotel met our needs perfectly. Good amenities. Good sized rooms and a pleasant pool, hot tub, and steam room area. And the staff was absolutely first rate.

Was this review helpful? Yes 1
BanffParkLodge_FOM, Front Office Manager at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Guest, Thank you for your stay with us over the holiday season and for taking the time to pass on these lovely comments. I'm happy that you enjoyed your time with us and am thrilled our staff were able to provide you with a first rate experience. I hope we can look forward to welcoming you back to the... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I'm really just disgusted. We sign into our room no issues, and in the first 10 minutes we've already had 2 problems... Our bathroom ceiling is leaking and brown and they've told us they can't fix it because the room ABOVE is occupied... I'm really sorry to have to point out the obvious but our room is occupied too by... More 

Was this review helpful? Yes
BanffParkLodge_FOM, Front Office Manager at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Guest, Thank your recent stay with us and for providing us with this feedback. I am however very disappointed in the quality of your experience. Your concerns are distressing to me as your stay most certainly did not meet the high expectations we set of ourselves. For this, I wish to extend my sincere apologies. Your comments will be... More 

Calgary, Alberta
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Got a travelzoo deal and so came to this hotel for the first time. Stayed 2 nights here. The front desk staff was great. I didn't get the King Superior room i had registered for, but she made some inquiries and we got the King room facing the back with a view of the mountains (room #249). She also threw... More 

Was this review helpful? Yes 1
BanffParkLodge_FOM, Front Office Manager at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Guest, I appreciate you taking the time to share these comments with us. I am very pleased that you enjoyed your experience here. I'm especially excited about your positive comments about our hotel staff. Our team is passionate about creating exceptional guest experiences and your feedback will be communicated throughout. I am very happy that you were able to... More 

stony plain
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 21, 2014

my wife just got back from this hotel and was not completely impressed. the girl who checked her in was less than polite and not very helpful. there was also a separate charge for parking offsite $10/day across the street, (apparently our VW golf is too tall for their indoor parkade) and internet ($10/day). they were also not informed of... More 

Was this review helpful? Yes 1
BanffParkLodge_FOM, Front Office Manager at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Ian, Thank you for taking the time to share your recent experience with us. I am disappointed to hear that your stay was less than satisfactory. Your comments are certainly concerning for me and I am sorry the high level of service that we strive for was not met. Your feedback regarding your experience at check-in is especially troubling... More 

Ottawa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 9, 2014

If you intend to come with children and look for a place they can play in the spa till very late, well till closure, you got it. Last time i book via Hotwire. Yours to discover! Ps. Expect to pay for internet, parking etc.. So at the end of the day, definetaly better to go to other near by hotel... More 

Was this review helpful? Yes 1
BanffParkLodge_FOM, Front Office Manager at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Patrick, Thank you for taking the time to provide us this feedback. We hold ourselves to a very high standard of guest service and we have obviously not met this standard in your case. For this, I hope you will accept my apologies. We pride ourselves on being a family friendly resort hotel however, we love to welcome all... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 6, 2014

What made a difference between staying here and any other place was the concierge - Luke! In August 2014, our family spend 4 nights at the hotel. Luke helped plan our stay. He knew of things to do, places to visit, and when to visit them. One morning, as we were talking to him, he instructed us to immediately rush... More 

Was this review helpful? Yes 1
BanffParkLodge_FOM, Front Office Manager at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Guest, I appreciate you taking the time to pass along these wonderful comments. I am delighted that our concierge Luke was able to make your stay memorable for your family. Our team is passionate about what we do and I'm very glad this was able to show through and contribute to your stay in Banff. It sounds like you... More 

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Additional Information about Banff Park Lodge Resort and Conference Centre

Address: 222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff Park Lodge Resort and Conference Centre 3*
Number of rooms: 211
Reservation Options:
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Also Known As:
Banff Park Lodge Resort And Conference Centre Hotel Banff
Banff Park Hotel
Banff Park Resort
Hotel Style:
#2 Best Value Hotel in Banff
#4 Top resorts Hotel in Banff
#11 Romantic Hotel in Banff
#12 Family Hotel in Banff

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