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Banff Park Lodge Resort and Conference Centre

#12 of 31 Hotels in Banff
Certificate of Excellence
222 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5, Canada
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Banff Park Lodge Resort and Conference Centre
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Banff Park Lodge Resort and Conference Centre
Banff Park Lodge Resort and Conference Centre
Banff Park Lodge Resort and Conference Centre
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708 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (148)
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Cranbrook, Canada
Contributor
20 reviews 20 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The room was very nice, and very clean. The hot tub and pool was spotless, lots of towels for use, an excellent sauna and a small but useful fitness area - all these amenities were put to good use. They serve an excellent breakfast upstairs. I highly recommend this hotel for ambience, it is close to everything downtown and for... More 

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Edmonton, Canada
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We ski often and stay all over Banff and Canmore, and this weekend we chose the Banff Park Lodge. The staff was excellent - front desk was incredibly friendly and helpful and Kiersten went well out of her way to get me the room I wanted. It was so appreciated, especially as they were quite busy with some group bookings.... More 

Was this review helpful? Yes 1
Shahzad C, Director of Rooms at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Amelisha Thank you for sharing your experience with us on TripAdvisor. I am delighted to hear that Kiersten was able to accommodate your room request. I will be sharing your comments with our management team and will be personally involved in addressing your concerns. Thank you again for your feedback and we look forward to welcoming you back. All... More 

E-town
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I decided to go on a last minute trip to Banff. The ski/snowboard season is dying down so Banff itself wasn't busy, and neither was the hotel. Although I think there was a conference at the hotel. To be honest, since the weather was great, I hardly was in my hotel. It was fine for my one-night stay. The decor... More 

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Shahzad C, Director of Rooms at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Roz D Thank you again for the wonderful comments, I do agree we have the best location for a hotel. We look forward to welcoming you back, hopefully before all the snow is gone. All the best, Shahzad Cokar Director of Rooms More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We just returned from a 4 night stay. We had no intention of going to Banff but, last minute, took advantage of a TravelZoo deal. We were in a standard room and it felt about 25% larger than your average hotel room. The beds / mattresses were the most comfortable we've ever slept on (including home). There is a pillow... More 

Was this review helpful? Yes 4
Shahzad C, Director of Rooms at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear LuckyUsTogo, Thank you again for sharing your experience with us on TripAdvisor. I am delighted to hear that Franziska made your arrival experience wonderful and I will be sharing your comments with our team. We look forward to welcoming you back and as a reminder to book with us direct for great savings. All the best, Shahzad Cokar Director... More 

Tonopah, Nevada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I first came to the Banff Park Lodge in 2005 for the first time. Driving to Banff from Tonopah Nevada it was late and snowing,I pulled up to check rates and fell in love with the place the minute the doors slid open. For the last ten spring breaks I have stayed at this great hotel. The food is fabulous... More 

Was this review helpful? Yes 1
Shahzad C, Director of Rooms at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Patrick M, Thank you again for sharing your experience on TripAdvisor. I will be sharing your comments with our team and we look forward to welcoming you back. As a reminder to book with us direct for great savings. All the best, Shahzad Cokar Director of Rooms More 

Aylesbury
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed in the BPL for 11 days as part of a skiing package booked through crystal ski. found it to be a very good hotel, comfortable room, good bar, good pool and facilities. we had free wifi as we were staying more than 10 days. We stayed on the 3rd floor in the rundle wing and was not disturbed by... More 

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Shahzad C, Director of Rooms at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Mike D Thank you again for the wonderful comments, I will be sharing this with both Robin and our team here at the hotel. We pride ourselves in delivering quality service and look forward to welcoming you back. All the best, Shahzad Cokar Director of Rooms More 

Alberta, Canada
Top Contributor
61 reviews 61 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed 3 nights in one of the wheelchair access rooms on the first floor. The room was very nice with a king bed and huge bathroom including a rain head shower and a heated towel bar. Everything was updated and all we could ask for. My pickup was too tall for the underground parking lodge so they let... More 

Was this review helpful? Yes 1
Shahzad C, Director of Rooms at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Wildfox9 Thank you sharing your experience with us on TripAdvisor. I am glad to hear that the front desk was able to assist you with parking and the room was to your satisfaction. I will be sharing your comments with our team at the hotel. We look forward to welcoming you back and as a reminder to book directly... More 

Cambridge, Canada
Top Contributor
79 reviews 79 reviews
25 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean room, friendly staff, easy check in, nice balcony with mountain view. For one night that was all you need. Nice eucalyptus sauna, unfortunately the pool was being maintained so it could not be used but it looked nice with a fireplace and some seating close by. We ate elsewhere so I can't comment on the restaurants. I would absolutely... More 

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Shahzad C, Director of Rooms at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Juanita58 Thank you sharing your experience with us on TripAdvisor. Your feedback is greatly appreciated and I will be sharing your comments with our team here at the hotel. We look forward to welcoming you back and as a reminder book directly with us for special rates. Best, Shahzad Cokar Director of Room More 

Spokane, Washington
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family of four spent two nights here to enjoy the sights of Banff. We were very comfortable in a large, quiet room with two queen beds, flatscreen tv, and even two sinks with two mirrors which made the bathroom much more accessible for us. The beds and linens were very comfortable. We parked in the heated parking garage below.... More 

Was this review helpful? Yes 1
Shahzad C, Director of Rooms at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear HoneyBubbas. Thank you sharing your experience with us on TripAdvisor. Your feedback is greatly appreciated. On behalf of the staff and management we look forward to welcoming you back. As a reminder to book directly with us for special rates. Best, Shahzad Cokar Director of Room More 

Cheshire, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our second winter stay at the hotel and it was as great as the first time. Thank you Robin, Head Concierge for the welcome back fruit basket - this was a nice touch and truly appreciated by us. This time round we booked the 5 day ski package, which was terrific value and Robin and team are on... More 

Was this review helpful? Yes
Shahzad C, Director of Rooms at Banff Park Lodge Resort and Conference Centre, responded to this review

Dear Maureen W Thank you sharing your experience with us on TripAdvisor. Your feedback is greatly appreciated and I will be sharing your comments both with Robin and the culinary team. We look forward to welcoming you back. Best, Shahzad Cokar Director of Room More 

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