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All 33 Banff hotels

Tunnel Mountain Resort

2.5 of 5 Resort   |   502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Tunnel Mountain Resort
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Ranked #14 of 33 Hotels in Banff
GreenLeadersSilver level
A recent review
3 of 5 stars Reviewed April 19, 2012
TravelJunkie42 Calgary, Canada
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646 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Tunnel Mountain Resort
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Calgary, Canada
Top Contributor
63 reviews 63 reviews
29 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed April 19, 2012

We over-nighted in Banff at the last moment and found many rooms in town booked up so we headed out to this location. Our room was tastefully decorated and the amenities of the place were okay. For a "resort" title, it seems a little short on "resort". The pool and sauna were on the small side and crowded with teenagers... More

Was this review helpful? Yes 1
London, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 15, 2012

Just returned from Tunnel Mountain in Banff. We obtained an email about a special rate for this resort in Nov 2011, and we called and booked a room for 4 nights for April 2012 directly with Tunnel Mountain with a credit card hold. An email confirmation at the special rate was received from the Tunnel Mountain management. No payment or... More

Was this review helpful? Yes 2
youknowwhoIam, General Manager at Tunnel Mountain Resort, responded to this review

As explained to you numerous times throughout your stay: You called the hotel and told the reservations department that you had invested in a limited time promotion offered through Travelzoo.com which entitled guests to a discounted stay. People who bought into this limited time promotion received a voucher which is used for payment for the room which needs to be... More

Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 29, 2012

We love this place, and have been going there every winter for years! We always stay in either a chalet or a suite with a wood burning fireplace and a complete kitchen. It's a couple of minutes out of town with more nature (deer looking in your window, etc) than if you were in town. They've done some renovations recently,... More

Was this review helpful? Yes 2
calgary
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 27, 2012

The facilities were clean and function well, service was great, staffs were very friendly.

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Calgary, Canada
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 27, 2012

Our executive room was very clean and cozy. Loved the double sinks and steam shower. The fireplace fire didn't light up very much so we didn't bother turning it on. The bed was a bit too soft for our liking though, but that won't stop us from coming back again. The hot tub and steam / sauna rooms next to... More

Was this review helpful? Yes 2
Burnaby, Canada
Contributor
17 reviews 17 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 14, 2012

Our "executive" room was very clean and spacious. A king-size bed, gas fireplace, jet tub and steam shower, double bath sinks made us feel really spoiled. With the small fridge and micro-wave oven, plus gas BBQ onsite, we were able to prepare a few dinners to supplement our evenings in town. Banff is a pleasant walk down the hill, or... More

Was this review helpful? Yes 1
youknowwhoIam, Front Office Manager at Tunnel Mountain Resort, responded to this review

Thank you for taking the time to comment on your stay. We are happy to hear it was enjoyable and look forward to your return visit. More

Edmonton, Alberta
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2012

We always enjoy Tunnel Mountain. The rooms are spacious, the kitchen is well supplied for cooking in, the bathrooms are spotless, and the beds are comfy. When we return from a day of skiing, it's just so nice to relax in such a fine mountain location. If we want to eat out, it's a short drive to Banff's main street.... More

Was this review helpful? Yes 1
youknowwhoIam, Front Office Manager at Tunnel Mountain Resort, responded to this review

I would like to take the opportunity to thank you for posting a review on your recent stay. I hope your review provides useful advice to those future travellers to Banff National Park and all the highlights at our hotel! More

Sherwood Park, Canada
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 11, 2012

This was our second time at the Tunnel Mountain Resort. Our room was very nice-king size bed and we liked the double sinks in the bathroom. The view from our room was beautiful. Also we find it to be quite reasonable. The location is a a fairly long walk in to town so we just drove in to town and... More

Was this review helpful? Yes 1
youknowwhoIam, Front Office Manager at Tunnel Mountain Resort, responded to this review

Dear Valued Guest, thank you for taking the time to write a review. We are glad to hear your enjoyed your stay at the resort and your time in Banff. More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 6, 2012

We recently stayed in a 1 bedroom suite at this property. Upon checking in we found stains on the bedding and the couch and the door to the suite wouldn't close properly! The decor is a little dated but that wasn't as big of deal as how noisy this place was. We were woken up every time someone opened a... More

Was this review helpful? Yes 2
Toronto, Canada
Contributor
14 reviews 14 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 3, 2012

We stayed in this hotel overnight and it was a pleasant surprise for us. First and foremost, the views and location were fabulous. All cottages seems to be spacious and most of them are double-storey houses or townhouses. Loved the terrace overlooking the Rockies. However, the furniture was dated and may need a replacement. I rate this resort as 2nd... More

Was this review helpful? Yes 1
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Additional Information about Tunnel Mountain Resort

Address: 502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Tunnel Mountain Resort 2.5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com, Priceline, Odigeo, TripOnline SA and Tingo so you can book your Tunnel Mountain Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tunnel Mountain Hotel Banff
Tunnel Mountain Chalet
Tunnel Mountain Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort

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