We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Tunnel Mountain Resort

#16 of 31 Hotels in Banff
GreenLeadersSilver level
502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Tunnel Mountain Resort
View Map
Add Photo Write a Review

800 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    263
    299
    131
    67
    40
See reviews for
238
353
17
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (800)
  • Mar-May only
    (225)
  • Jun-Aug only
    (301)
  • Sep-Nov only
    (171)
  • Dec-Feb only
    (103)
All months
Blind Bay
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

We stayed at this resort on Wed. Aug. 26th in room 308. We booked into room 305 and found the fridge had not been cleaned. Wine poured out the fridge door when we opened it. There was sugar spilled and left behind the TV. Bottle caps and stains on the leather furniture. The leather furniture has little or no fill... More 

Was this review helpful? Yes 1
Shanghai
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Traveling through the beautiful Rockies around Banff? Don't ruin the good times with a stay at the Tunnel Mountain Resort. Prices during the season are high, as for other hotels, too, in this area, however what you get is well below the standard you can expect. The personnel tries to make the best of the situation and stays friendly and... More 

Was this review helpful? Yes
Irvine, California
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We were 3 adults and 2 kids staying in 1 bedroom +loft. Everything was excellent, had every need attended for. We enjoyed our stay very much. Kitchen was well stocked with plates, dishes, spoons, etc.. Loved the free bus passes provided to go to Banff downtown.

Was this review helpful? Yes 1
Arlington, Virginia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed in a 2 storey suite with a loft for 2 nights with 4 adults and a baby. It would of been a lot nicer if the floors were clean ( had to wear shoes at all time or your feet are black) there was mismatched utensils in the kitchen and the pan looked like it had seen better days.... More 

Was this review helpful? Yes
Lantz
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

As many of the previous reviews have stated - the place is very filthy and run down.The floors were so dirty we didn't dare to take off your shoes. Worn out bed sheets, some with mildew, dirty worn out& mis matched kitchen utensils, really dirty and bad smelling sofa. The chairs seats at the table were stained and legs dirty... More 

Was this review helpful? Yes 2
Level Contributor
105 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice resort just on the edge of town. It is a pretty long uphill hike back if you want to walk into town. There is a bus stop right in front if you want to take public transportation. We chose to drive when we went to town and had no problems parking. The rooms were spacious.... More 

Was this review helpful? Yes
Jasper, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Pros: The resort is located up Tunnel Mountain road, away from the town site which at first through us off a little. However, the Front Desk agent gave all 4 of us free bus passes which we used to get in & out of town, as well as to get up to the Gondola ext. The room itself was quite... More 

Was this review helpful? Yes
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were pleasantly surprised when we arrived at the Tunnel Mountain Resort and entered our room. The room was very pleasant with a fireplace and very cozy furnishings. The bed was extremely comfortable. The staff was very helpful.

Was this review helpful? Yes
San Diego, California, United States
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were a family of 4 and were looking for a place that had 2 bedrooms. It is located just a mile from the village and we were able to walk or drive to town in the evening for dinner and shop for groceries for breakfast and lunch. Our room had a queen bed in the bedroom, and then a... More 

Was this review helpful? Yes
Minneapolis MN
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We thought it would be nice to be up on Tunnel Mountain and away from the busy streets of the town of Banff itself. However, for the price and location we were very disappointed in our experience and will not stay here again. Pros: location, friendly staff at check-in Cons: General maintenance, bathroom design, parking lot, wifi. Our unit (cabin... More 

Was this review helpful? Yes
Hotel Review Summarization

What travelers say

  • Hot tub(6)
  • Full kitchen(4)
  • Living room(4)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

189 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (163)
Viewed
Room/suite (55)
Viewed
View from room (13)
Viewed
Dining (3)
Viewed
Bathroom (10)
Viewed
Hotel & grounds (15)
Viewed
Pool/beach area (5)
Viewed
2:19
Videos (1)
Viewed
Other (61)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (1)
Viewed
View from room (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Banff hotels
0.3 mi away
Hidden Ridge Resort
0.6 mi away
Fox Hotel & Suites
Fox Hotel & Suites
#9 of 31 in Banff
4.5 of 5 stars 1,702 reviews
0.5 mi away
Banff Caribou Lodge & Spa
Show Prices
Show Prices
Show Prices
0.4 mi away
Rundlestone Lodge
Rundlestone Lodge
#7 of 31 in Banff
4.0 of 5 stars 803 reviews
0.6 mi away
Delta Banff Royal Canadian Lodge
0.0 mi away
Buffalo Mountain Lodge
Buffalo Mountain Lodge
#14 of 31 in Banff
4.0 of 5 stars 761 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay