We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 31 Banff hotels

Tunnel Mountain Resort

2.5 of 5 Resort   |   502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Tunnel Mountain Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Tunnel Mountain Resort to your Saves list
Ranked #17 of 31 Hotels in Banff
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed yesterday
steven1259 Pontyclun, United Kingdom
Write a Review

704 reviews from our community

Traveler rating
    227
    264
    120
    57
    36
See reviews for
204
317
12
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (704)
  • Mar-May only
    (183)
  • Jun-Aug only
    (247)
  • Sep-Nov only
    (171)
  • Dec-Feb only
    (103)
All months
Pontyclun, United Kingdom
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Lovely place to stay clean and cheap but has everything you need.Pool was a little cold but the hot tub was great. rooms have plenty of room log fire and heating.very close to transport links and the staff are very helpful a special word for the New Zealand girl she was very helpful.we woke up in the morning to see... More 

Was this review helpful? Yes
Saskatoon, Saskatchewan, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent valentines weekend with my wife. Had a great stay except the guys down the hall that decided Sunday night was party night til 5 am. Night staff did their best to quiet them down . Rooms were clean and well equipped . Lots of free firewood..

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the resort February family weekend and had a great stay... Very clean and comfy room and great loft for the kids...the kitchen worked out well and was fully stocked to use...hot tub,pool and change rooms were clean definitely would come back...Dog friendly room...thanks for the doggie treats and toy....thanks again for the stay

Review collected in partnership with this hotel

Was this review helpful? Yes
Airdrie, Canada
1 review
2 of 5 stars Reviewed 1 week ago

Feb 7,8. 2015. 3 kids, 5 Adults. Nice location Very friendly and accommodating front desk staff and male cleaning staff that we saw in the parking lot from time to time going from unit to unit. Room cleaning was only the most basic. I suspect the sheets and counters only and probably the floor. The bathroom walls and any horizontal... More 

Was this review helpful? Yes
Calgary, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Stayed in one bedroom suite this weekend, and had a wonderful time. The two ladies at the front desk were very helpful in accommodating our early checkin (4hrs early), and asked if we needed an additional furniture for our children. The furniture in the suite was a little dated, but very clean, and fully stocked with firewood, utensils, glassware etc.... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

Room was great had a fireplace, steam shower & jacuzzi tub along with very comfy king size bed! Staff were friendly and accommodating only down side no restaurant on site. Would definitely stay there again! Wildlife was abundant with deer wandering about the parking lot,

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for 6 nights and really can't fault the place. All the staff were really friendly, helping us organise delivery and return of our ski gear. The rooms were pleasant, with a nice little fire place and kitchen. It wasn't hard to get around with a bus stop right out the front and the complimentary bus passes were... More 

Was this review helpful? Yes
Calgary, Canada
Contributor
16 reviews 16 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was a second stay in the Executive Suites. Very well appointed rooms spoiled by the lack of maintenance: Cover of the PTAC unit fell off causing a huge crash everytime the heat came on, finally pushed it into the corner leaving the AC guts exposed. Labels once posted in the bathroom and shower have been removed leaving glue patches... More 

Was this review helpful? Yes
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I met my two daughters and my sister in law last Sunday at Tunnel Mountain Resort for a little weekend get away. They had stayed on Saturday also. We had room 146 assigned to us. It was a one bedroom and loft plus kitchen. When I arrived I noticed right away how cold it was in there. The furniture was... More 

Was this review helpful? Yes 1
BanffGM, General Manager at Tunnel Mountain Resort, responded to this review

I am sorry you had a poor stay. I will admit it is embarassing to see your reviews online and it is dreadful to think that we have changed your lives. Please accept the resort's profound apologies. I am confident that we are handling the issue properly. I apologize to you and our online community in advance for copying and... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Stayed there this weekend. Thought the room was great for the price, given it was spacious with great amenities. We stayed in the loft style suites with the 2 bedrooms. To our surprise after the first night, we woke up to find a bed bug on our pillow. DISGUSTING, we called the front desk and notified them. they asked us... More 

Was this review helpful? Yes
BanffGM, General Manager at Tunnel Mountain Resort, responded to this review

I am sorry you had a poor stay. I will admit it is embarassing to see your reviews online and it is dreadful to think that we have changed your lives. Please accept the resort's profound apologies. I am confident that we are handling the issue properly. I apologize to you and our online community in advance for copying and... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Tunnel Mountain Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Tunnel Mountain Resort

Address: 502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Tunnel Mountain Resort 2.5*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Despegar.com, TripOnline SA, Odigeo, EasyToBook and Tingo so you can book your Tunnel Mountain Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Tunnel Mountain Hotel Banff
Tunnel Mountain Chalet
Tunnel Mountain Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Hotel Style:
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#12 Romantic Hotel in Banff

161 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (135)
Viewed
Bathroom (10)
Viewed
Room/suite (53)
Viewed
Hotel & grounds (15)
Viewed
View from room (8)
Viewed
Dining (1)
Viewed
Pool/beach area (5)
Viewed
2:19
Videos (1)
Viewed
Other (42)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Room/suite (21)
Viewed
Hotel & grounds (4)
Viewed
View from room (1)
Hotels you might also like...
Check In Check Out
Price Your Stay