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All 33 Banff hotels »

Tunnel Mountain Resort

2.5 of 5
502 Tunnel Mountain Road, Banff, Banff National Park, Alberta T1L 1B1, Canada
Hotel amenities
Tunnel Mountain Resort
Ranked #21 of 33 hotels in Banff
3.5 of 5 stars 240 Reviews
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240 reviews from our community

What travelers say about this hotel
  • Executive suite(10)
  • Fire place(4)
  • Gas fireplace(4)
  • Friendly and helpful(4)
  • Hot tub(3)
Traveler rating
    83
    81
    32
    22
    22
Only show reviews for Family (59) | Couples (102) | Business (4)
Date Rating
Calgary, Canada
1 review
5 of 5 stars Reviewed May 22, 2012 NEW

This is a nice, clean, and well maintained hotel. It is a bit older but the insides are nice. The staff are attentive and eager to please. More

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Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed May 21, 2012 NEW

My family of 6 stayed at this facility over the May long weekend 2012. I can not stress how how disappointed we were with the whole facility. No one came to change our garbages out or bring us clean towels after asking more than a few times. The room was dirty, the bathroom was awful. No blinds worked, there were... More

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east sussex
Contributor
14 reviews 14 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2012 NEW

Stayed here for 2 nights. The hotel was really nice. We had a few minor issues when we first arrived. The balcony sliding door wouldn't lock and there was no tv remote. I wanted to get this sorted straight away, mainly so we wouldn't get the blame at check out. I called reception straight away and the maintenance man turned... More

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See 3 more reviews by tgreeny for Banff
Wollongong, Australia
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 12, 2012

Visiting Canada from Australia had been a big dream of mine.When we arrived at Tunnel Mountain Resort and were greeted with friendly staff it was wonderful. We asked for some recommendations on places to see/visit whilst in Banff and which routes to take. The staff members were so helpful and I can honestly say our travels through Banff NP was... More

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Ontario, Canada
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed April 23, 2012
1
person found this review helpful

Executive suite: king sized bed, refrigerator, microwave, small sofa, large television, patio with balcony (no view), gas fireplace. Two sinks, hairdryer, jetted bathtub, separate steam shower. We stayed three nights. The room was quiet and comfortable. The premises had one or two busloads of youth/young adults who appeared a bit rowdy when you saw them outdoors, but they were not... More

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See 3 more reviews by Syv_Peppy for Banff
calgary
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 23, 2012
2
people found this review helpful

Nice cabin, housekeeping wasnt very good. There was a pile of garbage beside the fire place, and the toilet clearly hadnt been cleaned. Around 12 am upon going to sleep we called the front desk to ask for bedding for the pullout coach and they informed us they didnt have any. This led for quite a cold sleep.Which is ridiculous.... More

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canada
Senior Contributor
32 reviews 32 reviews
Reviews in 5 cities Reviews in 5 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed April 22, 2012
2
people found this review helpful

Tunnel Mountain is a lovely spot, where the Tunnel Mountain Resort is situated you have a bus stop right outside to take you into town, across the road at an adjacent hotel is a convenience store & liquor store so it has closeby amenities for those that do not have a vehicle. I cannot believe this place is called a... More

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See 2 more reviews by sunflower7829 for Banff
Calgary, Canada
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 19, 2012
1
person found this review helpful

We over-nighted in Banff at the last moment and found many rooms in town booked up so we headed out to this location. Our room was tastefully decorated and the amenities of the place were okay. For a "resort" title, it seems a little short on "resort". The pool and sauna were on the small side and crowded with teenagers... More

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See 4 more reviews by TravelJunkie42 for Banff
London, Canada
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 15, 2012
1
person found this review helpful

Just returned from Tunnel Mountain in Banff. We obtained an email about a special rate for this resort in Nov 2011, and we called and booked a room for 4 nights for April 2012 directly with Tunnel Mountain with a credit card hold. An email confirmation at the special rate was received from the Tunnel Mountain management. No payment or... More

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youknowwhoIam, General Manager at Tunnel Mountain Resort, responded to this review
May 1, 2012

As explained to you numerous times throughout your stay: You called the hotel and told the reservations department that you had invested in a limited time promotion offered through Travelzoo.com which entitled guests to a discounted stay. People who bought into this limited time promotion received a voucher which is used for payment for the room which needs to be... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 29, 2012
2
people found this review helpful

We love this place, and have been going there every winter for years! We always stay in either a chalet or a suite with a wood burning fireplace and a complete kitchen. It's a couple of minutes out of town with more nature (deer looking in your window, etc) than if you were in town. They've done some renovations recently,... More

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See 3 more reviews by ArleneM158 for Banff

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Additional Information about Tunnel Mountain Resort

  • Tunnel Mountain Hotel
  • Tunnel Mountain Chalet
  • Tunnel Mountain Banff
  • Banff Tunnel Mountain Chalet Hotel
  • Banff Tunnel Mountain Resort
Address: 502 Tunnel Mountain Road, Banff, Banff National Park, Alberta T1L 1B1, Canada
Price Range: $$

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Tunnel Mountain Resort
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