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Banff Aspen Lodge

#8 of 31 Hotels in Banff
Certificate of Excellence
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401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada (Formerly Traveller's Inn)
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1 room 1 guest
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972 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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There are newer reviews for Banff Aspen Lodge
See the most recent reviews
Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 29, 2011

We stayed September, We arrived in Calgary Airport and took the Banff Air porter service. It cost about 30 pounds return, as we used it to get back to the Airport at the end of our trip. The journey takes about an hour and stops first at Canmore(also well worth a stay). When we arrived at the Aspen lodge, we... More 

Was this review helpful? Yes 2
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you so much for your comments. I am happy to read that you enjoyed your stay at the hotel; especially the hotel’s outdoor hot tubs and our staff! Your suggestions on “what to do in Banff” are awesome; you definitely have to make the most out of your time in this amazing area. Hope to see you again soon~... More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 23, 2011

We stayed at the Hotel for 4 nights and it was very clean and quiet during the week. However on the weekend it is a BIG Party!! We got limited sleep as the hotel was booked by a teenage hockey team and bachelor party. We called the staff to complain and also advise that our room was not serviced and... More 

Was this review helpful? Yes 2
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you for your review. The hotel didn’t receive any noise complaints throughout your stay at the hotel. Our Front Desk is available 24 hours a day and if noise issues are reported, we address this straight away. We have spoken with our Housekeeping team to address why your room was not serviced. I appreciate you bringing this to our... More 

Ghana
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 22, 2011

Whilst the hotel itself did not boast any facilities that would not be found at most hotels the major outstanding feature were the staff. Unfortunately our trip was blighted by our son breaking his leg skiing but the staff at the hotel were fantasticly nice and helpful throughout our stay and on that basis I would highly reccomend the Aspen... More 

Was this review helpful? Yes
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you for your comments and I’m glad you enjoyed the hotel’s customer service; we do our best to ensure all of our guests have the same experience that you had! I hope your son is doing well and that his leg is getting better. Look forward to having you stay with us again on your next trip to Banff.... More 

Calgary, AB
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 22, 2011

We had a wonderful time at the Banff Aspen this past weekend. Very friendly staff, undergroung parking and the best part was the outdoor hottub with fireplace :) Very good for a romantic weekend trip and super close to Banff Avenue. Just remember that they do not provide conditioner (for the ladies out there) Would continue my patronage in the... More 

Was this review helpful? Yes 1
Vancouver
Level Contributor
96 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed December 12, 2011

We enjoyed our weekend at Aspen Lodge Staff was very friendly and it is great to pay the room rate and have parking, wifi and breakfast included...I am tired of getting nickel and dimed at higher end hotels. The room was small but comfortable enough. We enjoyed the hot tub on a couple of occasions. The best feature of this... More 

Was this review helpful? Yes 1
Dallas, Texas
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 30, 2011

I booked this hotel based on the price, free breakfast and the excellent reviews from Trip Advisor members. I was not at all let down! The hotel is right in the town, between 2 ski shuttle stops and exceptionally clean. The hotel and the rooms are tastefully modern and definitely give you a feeling that you are in a 3.5... More 

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Toronto, Canada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 30, 2011

I stayed at the Banff Aspen Lodge in August 2010, and had a wonderful experience. When I booked the room over the phone, I requested a renovated room, and the service representative ensured me that all rooms would be renovated by the time I arrived. When I got to my room, it smelled like pickles and had Fleur de Lise... More 

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Montreal
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 25, 2011

I chose this hotel based on a few factors: proximity to downtown, reasonable rates and a hot tub! Check in was easy and casual. When I was leaving, they help my bags after check out until my bus to the airport arrived. The breakfast downstairs was a lovely perk as well. I loved the homemade granola and tasty jams, was... More 

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Kelowna, British Columbia, Canada
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 22, 2011

Nice staff, nice hot tub and big rooms. Continental breakfast wasn't too exciting but nice to have the choice of complementary breakfast. Very well located.

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Warrington, United Kingdom
1 review
5 of 5 stars Reviewed November 20, 2011

Stayed for two nights in November 2011. Purpose of our stay was to celebrate our sons 1st birthday on Sulphur mountain. We chose the hotel based on reviews from tripadvisor and was not dissapointed. Our room was 340 and was spacious, comfortable and modern. Hotel is only 5 mins walk to the main shopping and eating area on Banff Avenue.... More 

Was this review helpful? Yes
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you for your review; we are so happy to have been able to be a part of your son’s first birthday. Look forward to celebrating it again next year! Christy – Sales Manager More 

Hotel Review Summarization

What travelers say

  • Hot tub(40)
  • Very friendly(9)
  • Breakfast room(5)
  • Great location(3)
  • Underground parking(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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