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Rimrock Resort Hotel

#1 of 31 Hotels in Banff
Certificate of Excellence
4.0 of 5
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300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
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1 room 1 guest
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Rimrock Resort Hotel
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2,917 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (631)
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There are newer reviews for Rimrock Resort Hotel
See the most recent reviews
Edmonton
1 review
4 of 5 stars Reviewed September 3, 2014

Great location, excellent view and all amenities on site. Will not visit during prime time as the rooms were overpriced. As a long time customer, was not happy with the Bellman at check in. They certainly can do a better job with service.

Review collected in partnership with this hotel

Was this review helpful? Yes
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We appreciate your loyalty and are delighted that you returned to stay with us again. We have great pride in our service levels and appreciate your feedback on how we can continue to meet and exceed your expectations. We look forward to your next stay. Remember to book direct for our Best Rate Guaranteed! In Hospitality, Rimrock Resort Hotel Management More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed September 3, 2014

Everything was wonderful! the room was large and had an amazing view. .Dinner at the Primrose restaurant was great. The food was very good and they had a great selection. The staff was warm and friendly.

Review collected in partnership with this hotel

Was this review helpful? Yes
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Congratulations on your Anniversary ~ we are delighted that we were able to make the weekend special for the both of you. We are pleased that you enjoyed your special occasion dinner in Primrose, our Italian Dining Room and we look forward to celebrating another year with you! Remember to book direct for our Best Rate Guaranteed! In Hospitality, Rimrock... More 

Milton
1 review
5 of 5 stars Reviewed September 3, 2014

Spectacular views, engaging and professional service, terrific facilities, and the chef's table at Eden (the restaurant) is a "bucket list" item. Nearby hiking and rock-climbing destinations are very convenient. We are already making plans to return.

Review collected in partnership with this hotel

Was this review helpful? Yes
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are ecstatic that you enjoyed your experience so much that you are already planning your next stay! We are also delighted that you were able to visit the marveous "bucket List" 5 Diamond Restaurant Eden during your stay. Remember to book directly for our Best Rate Guaranteed! In Hospitality, Rimrock Resort Hotel Management More 

Calgary
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed September 3, 2014

This hotel is over priced. I would choose other hotels in Banff before I would come to the Rimrock again. Overall hotel quality is average and would benefit from freshening up. If this hotels asking price was in the $2-250 per night it would be much more appropriate. You are paying for the mountain views more than the quality of... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to share your experience after your recent stay. We appreciate your feedback and encourage you to come for a visit in the beautiful Fall and Winter we have here in the Rockies. Remember to book direct to take advantage of our Experience Rimrock Service and Save Promotion! In Hospitality, Rimrock Resort Hotel Management More 

Millom, United Kingdom
Level Contributor
156 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed September 3, 2014

The hotel is all you could possibly ask for in Banff - large and comfortable rooms, friendly and helpful staff, with very good food at reasonable prices. It has a complimentary bus service stopping outside the front entrance to take you into town - otherwise it is quite a distance to walk. The views from the hotel are absolutely fantastic... More 

Was this review helpful? Yes
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you have found your home away from home in Banff! We are pleased that you were able to take advantage of the great views and the complimentary transportation provided to Rimrock guests with ROAM transit. We look forward to welcoming you back for your next experience ~ Remember to book directly for our Best Rate Guarantee!... More 

San Diego, California, United States
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 3, 2014

If you looking for the top hotel without the crowded feel of Fairmont Springs, this is it! Location: The Rimrock is located on the hillside of Sulfur Mt about a 5 minute drive up the hill from downtown Banff. They provide free bus passes (for all of Banff) to get around if you do not have your own vehicle but... More 

Was this review helpful? Yes
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your stay with us on your most recent trip to Banff. We appreciate you taking the time to share your complete experience with other travellers who are looking to join us at The Rimrock. We look forward to your next stay and remember to book direct to take advantage of our Direct Booking Promotion!... More 

Cordova, Tennessee
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 2, 2014

It was a little ways from banff town but the view was worth the drive. This hotel is first class, the guys meet you at the door and make you feel so welcomed,very helpful and knowledgeable in everything. Room was very cozy,comfortable and had nice window to see flowers and trees. Stayed for five days,could have stayed ten. Had parking... More 

Was this review helpful? Yes
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted to hear you enjoyed your most recent experience with us at The Rimrock. Thank you for taking the time to share on Trip Advisor. Remember to book direct to take advantage of our Best Rate Guarantee Program! In Hospitality, Rimrock Resort Hotel Management More 

Nova Scotia's Bay of Fundy and Annapolis Valley, Canada
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed September 2, 2014

We decided to stay here after hearing how expensive the Banff Springs is, and we couldn't get a guarantee of a King size bed. Booked online and drove up the hill. we stayed here Sunday Aug 31st (labour day long weekend), beautiful time of year HORRIFIC time to go if you want to enjoy anything! We spent 2hrs driving down... More 

Was this review helpful? Yes
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the opportunity to share your experience after your recent stay with us at The Rimrock. We are delighted you enjoyed your stay. We are pleased to hear you were able to enjoy the Primrose Breakfast Buffet while you were here. Also a great spot to take in the beautiful mountain views. Remember to book direct to... More 

Okotoks, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed September 2, 2014

We will always choose this hotel over any other in Banff given a choice. The staff are professional and do everything they can to make your stay the best it can be. The rooms are beautiful and the views even more so. Pull up a great big overstuffed leather chair to the full length windows and enjoy a cup of... More 

Was this review helpful? Yes
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you so much for taking the time to review your most recent stay at The Rimrock. We are delighted to hear that The Rimrock is your favourite place to stay in Banff. We are pleased to hear you were able to enjoy the beautiful views of the Rocky Mountains from your guest room. Remember to book direct to take... More 

marine
Level Contributor
79 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed September 2, 2014

The Rimrock hotel has free shuttles that are a 10 minute drive down the mountain to Banff. The room we had was a corner room with lots of Space....a large bedroom with bathroom and a second room with sofa and bathroom. Large screen TV in both. The service was very good with one minor exception....a grumpy Australian room clerk that... More 

Was this review helpful? Yes
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted you enjoyed your most recent experience with us at The Rimrock. We are pleased to hear you enjoyed your dining experiences in The Primrose, which is open for breakfast and dinner. Remember to book direct with us to take advantage of our Best Rate Guarantee Program and best in class service! In Hospitality, Rimrock Resort Hotel Management More 

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