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Rimrock Resort Hotel

#2 of 31 Hotels in Banff
Certificate of Excellence
4.0 of 5
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300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
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Rimrock Resort Hotel
Best prices for: 1 room 1 guest
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Ranked #2 of 31 Hotels in Banff
Certificate of Excellence
A recent review
4 of 5 stars Reviewed August 11, 2014
Van T Aptos
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2,698 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Rimrock Resort Hotel
See the most recent reviews
Aptos
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 11, 2014

The Grandview Suites were a highlight of the trip. The staff was almost always helpful and pleasant. However, the meal at Eden restaurant was a big disappointment- the Eden wine pairing was a $200 mistake. While the food was excellent, the ambiance did not live up to what turned out to be a $250 per plate dinner. Dress code was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your experience in one of our Grandview suites. We truly believe the unique Panoramic view it offers of the surrounding Rocky Mountains is one of a kind. We appreciate your additional comments in regards to your experience and they have been passed forward to the appropriate departments. We look forward to your next stay... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 10, 2014

We stayed at the Rimrock for one night for our honeymoon. What a beautiful resort, in a beautiful location! The rooms are spacious and very classic! It is not in the heart of the town, but is close to the banff Gondola which is a must see whilst in Banff!

Was this review helpful? Yes 1
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. We are pleased to hear your honeymoon experience at the Rimrock was an enjoyable experience. It is very convenient to be... More 

Kelowna, Canada
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 10, 2014

We have visited Banff several times and always stayed in the town center. This time, we decided to stay close to the Banff Upper Hot Springs and picked Rimrock due to its proximity to the hot springs and to the Banff Gondola. We stayed in a premium double room which was advertised on the hotel's website as having valley and... More 

Was this review helpful? Yes 2
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. We are pleased to hear you were able to enjoy the Hot Spring which are located within walking distance of the... More 

Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

The views from the room were phenomenal, overlooking the valley and full frontal view of Mount Rundle. The staff were all courteous, prompt and classy. I would definitely recommend a stay at the Rimrock for any type of mountain getaway.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! In Hospitality, Rimrock... More 

Huntington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 10, 2014

Originally booked a balcony room overlooking the mountain. I called to change the stay to one night instead of 3 making sure to tell the individual that I wanted to retain the same room. I have been dealing with illness and was so looking forward to the mountain view on the balcony. What we got was an obstructed view and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are proud to have a number of different room types available for our guests at The Rimrock, including our Premium guestrooms with balconies that afford our guests the unique perspective of Rundle Mountain on display, with no obstruction. The view from our Premium guestrooms with balconies also include a unique view down towards the Bow Valley, however it is... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

I was blown away with the views surrounding this hotel. Every thing about this hotel was TOP NOTCH. We were traveling with a 4 year old and could not have asked for better accommodation. From the bell boy to the front desk to room service. . Every single person had a genuine smile and seemed to enjoy doing their job... More 

Was this review helpful? Yes 1
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. We are pleased to hear that you were able to enjoy the fantastic views of the Rocky Mountains. Remember to book... More 

Calgary, Canada
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 10, 2014

Spent a great night here and was delighted by the great service. All staff we encountered were professional, friendly and well trained. We had dinner in the hotel and it was fabulous and the view was incredible.

Was this review helpful? Yes 1
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! In Hospitality, Rimrock... More 

Burlington, Canada
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 10, 2014

We stayed as a family at the Rimrock in July for one night. It was well worth the money...great service and beautiful view of the mountains from our room. The staff is very friendly and helpful. The rooms are spotless and bathrooms look recently updated. Very convenient location if you're going to the Hot Springs and Banff Gondola as well...only... More 

Was this review helpful? Yes 1
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. We are pleased to hear you were able to enjoy the Banff Gondola and the Upper Hot Springs which are located... More 

Woodstock, Canada
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed August 10, 2014

We had the real pleasure of staying at this hotel, We were able to visit two rooms - As our original room had One King, but we required two Queens. One room was on the 9th floor - the room had high ceilings and luxurious ornate wood furniture. nicer amenities The second room was on the 5th floor the room... More 

Was this review helpful? Yes 1
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. We are pleased to hear you were able to enjoy the Banff Upper Hot Springs which is located within walking distance... More 

Netherlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 10, 2014

Good size And good quality rooms are the best feature of this hotel. Location is good as Well, close to the hot springs And the gondola, but service could be improved a little bit. All-in-all a great Place to stay.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your most recent experience with us at The Rimrock Our service team has great pride in delivering WOW experiences to our guests and it is a pleasure to share your feedback with them. We are pleased to hear you were able to enjoy the Banff Gondola and the Upper Hot Springs which are located... More 

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