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Rimrock Resort Hotel

#1 of 31 Hotels in Banff
Certificate of Excellence
4.0 of 5
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300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
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1 room 1 guest
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Rimrock Resort Hotel
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2,919 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (632)
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There are newer reviews for Rimrock Resort Hotel
See the most recent reviews
Calgary
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 5, 2014

This is a lovely hotel, in a beautiful setting in Banff Alberta. Service is excellent, and the dining and amenities are great. When booking a room, try and get an upper floor with a view of the mountains if you can.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your experience with us. We look forward to your next arrival! Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock Resort Hotel Management More 

Calgary
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2014

The bellmen and the housekeepers were very friendly with my dog and he loved the attention. The room was set up with a dog bed and bowls and treats.The pet-friendly rooms are on the main level which is helpful, the view of our particular room was not good, it looked inward onto a roof, but the room was very clean... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your experience with us. We are proud to be a pet friendly hotel, with specific rooms allocated for our 4 legged friends, offering Standard, Premium, and Grandview accommodation. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock Resort Hotel Management More 

Edmonton, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 3, 2014

Check out the piano entertainment at the Larkspur Friday night. It was great. Rooms were very clean and the bed was excellent. Our room came with a mini fridge as well, which i believe is standard but not in the room description.

Review collected in partnership with this hotel

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Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are delighted that you enjoyed your stay with us and that you were able to take advantage of our weekend live entertainment in Larkspur Lounge. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock Resort Hotel Management More 

Edmonton
1 review
5 of 5 stars Reviewed June 3, 2014

Very relaxing weekend. Thank you. Breakfast at the Primrose - lobster benedict - awesome View from the Grandview room was spectacular Dinner at the Primrose - service was excellent and Italian cuisine really good All staff were very attentive and the 2 day weekend felt like a 2 day vacation

Review collected in partnership with this hotel

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Airdrie
1 review
5 of 5 stars Reviewed June 3, 2014

Just simply put fantastic from start to finish. Service was excellent, friendly and felt like we were being pampered from the moment we arrived. The room was amazing views that cannot be matched. Dinner and all food was amazing. Just simply fantastic.

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Calgary
1 review
5 of 5 stars Reviewed June 3, 2014

I love this hotel, From the View to the staff just an incredible stay. From the wine and strawberries in the room. to our incredible service at Eden. It made it a very special night for my husband and I to get away for the night.

Review collected in partnership with this hotel

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Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are elated that you enjoyed your experience with us. Our service team takes great pride in creating WOW experiences for our guests and we are delighted that we were able to assist in creating a memorable weekend for you and your husband. We look forward to your next stay. Remember to book direct to take advantage of our Best... More 

St Albert
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 3, 2014

We had terrible service and a sub par room. I've never felt more ripped off for a single night at a hotel. Trying to get a meal was a challenge. The hotel was not prepared for the weekend and in return punished guests with dissatisfaction. I could see the multiple complaints occurring. I will not be giving the Rimrock anymore... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to share your experience after your recent stay with us. It is disappointing to read that you did not enjoy your stay with us and one of our service team professionals will be contact to discuss your experience further. Remember to book direct to take advantage of our Best Rate Guarantee Program and best... More 

Calgary, Canada
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 3, 2014

We love Rimrock and typically always choose it over the Banff Springs. Our visit was lovely this year however we had a room situated at the front of the building and we heard nothing but Brewster tour buses late into the evening and back up alarms from the buses early in the morning. Our room had a wonderful balcony with... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to share your experience after your recent stay with us. We appreciate your loyalty and continued support of The Rimrock. We have a unique selection of guestrooms for our guests to choose from when staying with us. We recommend on your next experience to book a Premium guestroom to ensure that you receive an... More 

Sherwood Park, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 3, 2014

Unfortunely we were not informed that the balcony rooms were located one floor above the vehicle check in/ entrance. We could hear every vehicle and person to enter and depart. The hotel itself look amazing until you took a closer look. The rugs were not straight at the elevators, the floors in the corners were dirty and there were smudge... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the opportunity to share your experience after your recent stay with us. We are pleased to offer a variety of guestroom categories for our guests. From our Standard guestrooms with obstructed views of the mountains and valleys, to our Premium guestrooms with a guaranteed view of either the mountains or the valleys surrounding us, as well... More 

Calgary
1 review
5 of 5 stars Reviewed June 3, 2014

The hotel itself was absolutely amazing! The restaurant on the lobby floor was horrible, food was ok but the service was lack there of. We will be going back to the hotel and eating at a different place!

Review collected in partnership with this hotel

Was this review helpful? Yes
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