I like Rimrock Resort Hotel because of the location, room comfort, and relaxed environment.
LOCATION: Some say it's too far out of town, but I disagree. I'm in Canada to enjoy the mountains, not to look at the sides of buildings or hear traffic noise. If I want to go to downtown, it's a 5 minute bus ride (free with...
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We spent 3 nights at the Rimrock. Had a wonderful experience. All staff were friendly and professional. The hotel is very nice with great mountain views. The room was nicely decorated and very clean. We were very comfortable staying here. The hotel is close to the gondola and Upper Hot Springs. The hotel is on route 1 of the Banff...
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Thank you for taking the time to complete a review on TripAdvisor after your recent stay with us. I am pleased to know that you enjoyed your time with us, and that were able to take advantage of our complimentary bus service with the Town of Banff.
We look forward to your next visit! Please let me know if I...
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Stayed here the first two nights of four in the area. Hands down the best place we stayed...and that's saying a lot because the other nights were at the Fairmount properties in the area.
Great arrival (thank you, Tyler!) They got us in a day early and in the same room type...on zero notice and a busy Friday night.
Excellent...
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I am plased to read that you enjoyed your time with us, and was elated to share your comments in regards to the staff with the team.
It was an absolute pleasure to spend time to speaking with you and I look forward to all the future communication I am certain we will have.
Looking forward to your next visit!...
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We had a wonderful stay at the Rimrock Hotel. It is a beautiful hotel with a wonderful staff. We enjoyed the breakfast buffet and it was yummy with a beautiful view from the dining room of the mountains. Our rooms had a beautiful mountain view and the outdoor skating rink.
The hotel has a great complimentary shuttle that will take...
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Yummy is exactly how I would describe the menus available in the variety of outlets at The Rimrock. I am excited that you were able to start your morning with the Primrose breakfast buffet - I hope that you were able to have a personally made omelet.
It was a pleasure to pass on your comments to our Rimrock team....
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We love to stay at the Rimrock.. Usually it's just the two of us, but this time we had a couple of teens with us.. We had booked a room with 2 queens, but upgraded to a family suite at the hotel.. It was a lovely, huge room, with a seperate sitting room with a large tv and hide a...
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LisaLYCC,
Thank you for continuing to choose The Rimrock on your trips to the Rockies! I am glad that you enjoyed the Family Suite, it is great for the families with 2 or more kids, allowing for separate sleeping areas and still a great gathering place for everyone to enjoy during the day.
I am also glad that you were...
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After staying a number of times at the Fairmount Banff Springs Hote, thought that was the best destination. Believe I was wrong. Everything about the Rimrock is first place from the rooms to the reception area (and service) even being able to take the complimentary bus to "downtown" was a delightful bonus and added to our stay. The views from...
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We look forward to being able to continue to provide you the WOW experiences that keep you choosing us on your trip to the Rockies. Certainly excited that you chose The Rimrock for your most recent trip and that we were able to Surprise and Delight you.
We look forward to your next trip! Please let me know if I...
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We just returned from a wonderful experience at the Rimrock Resort Hotel.
Our standard of excellence for a hotel has always been the Marriott chain. However,from our first experience at the front desk to the car valet at the end of the trip the entire staff no matter who went out of their way to make us and our friends...
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Such a pleasure to have you and your friends, the Herzogs, stay with us recently. It was such a joy to pass on your comments to Chris, Jeff, and Erin or the welcome that they provided - as well as Adam for the first welcome you received. Each of them truly show the passion and commitment that our team has...
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The Rimrock Resort Hotel has now become our fav hotel. The rate for our room was very reasonable. Had a nice view of Rundle Mountain from our room and it looked out over the courtyard below. The bed was firm and got a great sleep on it. The Larkspur lounge off the main lobby was a nice area. The decor...
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We are honored to be your new Fav Hotel and look forward to continuing to Surprise and Delight you on your future visits.
The food that we have on our menus is a true echo of the passion that our Chefs have for creating a unique experience for our guest.
It was a pleasure passing on your kind comments in...
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My wife and I stayed in a Grand view room which gave us a wonderful view of the Rockies, a real treat first thing on a sunny morning. On the Wednesday evening we took advantage of the Pasta buffet which is a bargain at $26 which included a wonderful selection of sweets. Make sure you visit the Chocolatier with their...
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What a view from one of our Grandview rooms! To hear that you and your wife both enjoyed your time with us, as well as the pasta buffet - it was a pleasure to share your feedback with our Rimrock team!
We look forward to your next visit ~ I am glad that you were able to enjoy the delicious...
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I originally booked this hotel through expedia and got the cheapest room. Upon arriving at the hotel, I upgraded to a mountain view room (believe it was only an additional $20). The rooms, I found, were a bit small for the price but provided an excellent view. The hotel itself is quite a remarkable sight, built literally on the side...
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The Rimrock and all our staff are committed to providing WOW experiences to all of our guests - experiences that have their own memories. I was so excited to share with our team your comments.
Please let me know if I can be of any assistance in any future bookings, or inquiries.
I look foward to your next visit!
Sincerely,...
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