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Rimrock Resort Hotel

4.0 of 5
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300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
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Rimrock Resort Hotel
Best prices for: 1 room 1 guest
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Ranked #2 of 31 Hotels in Banff
A recent review
5 of 5 stars reviewed today
GuentherWiltsche Edmonton, Canada
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2,510 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edmonton, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed today NEW

We wanted to have a weekend getaway and ended up at the RimRock in Banff. We couldn't have found a better place. The staff is doing their best to make your stay as pleasant as possible. The food is excellent and the drinks are even better and if you come here to spoil your woman get a drink called "My... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This was really convenient for relaxing, as no worries about getting downtown or to the Hot Springs venue or the Gondola or walking trails. The valet service was a really good perk. Breakfast was exceptional in the Primrose. Use of the public transit just outside the door was really convenient.

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Port Macquarie, Australia
Top Contributor
56 reviews 56 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The hotel is in a fabulous location with stunning views of the mountains. Our deal included a premium room and it was exceptional value for money. But what was so wonderful was the whole service culture of the staff. Right from the start when we arrived to the concierge staff, very friendly and professional wait staff and even down to... More 

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Fort Mcmurray
1 review
5 of 5 stars Reviewed 3 days ago NEW

The décor looks like it's from the 1940's and the layout of the hotel is nice. The staff is very professional and friendly. From our room we could see the Gondola going up Sulfur mountain and mountains across the valley - very spectacular!

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Charlotte, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

Beautiful Hotel, Friendly Staff, Great Location! Had Perfect Weather for Easter weekend, a little snow mixed with bright beautiful sunshine. Very convenient to the Banff Gondola which is a Must when visiting Baff.

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Calgary, Alberta
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Went away to celebrate my husbands birthday and enjoy some time away; however, expectations were definitely not met. Premium room with view of the valley and mountains was obstructed by tree tops and the view into rooms in the other wing. It was obvious that not only could we see the other hotel guests in their room but they could... More 

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Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to share your review of your most recent experience. We are delighted that you were able to enjoy a couples massage while with us! We apologize for any inconveniences that were present and will continue to make service enhancements to ensure that we provide a great level of service and experience to all our... More 

Red Deer
1 review
3 of 5 stars Reviewed 5 days ago NEW

Very nice facility with an incredible view of the surrounding area. Too bad it was ruined with the memory of a terrible sleep followed by a terrible day due to a lack of sleep. Staff were nice and polite. Suddenly finding this word/etter requirement incredibly annoying.

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Calgary
1 review
4 of 5 stars Reviewed 5 days ago NEW

Beautiful hotel and location! Complimentary bus passes to and from downtown Banff were handy if you want to spend a night on the town. But it's quite expensive for just a hotel room. I would save this hotel for special occasions only!

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Calgary
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We love the Rimrock. Especially relaxing in the Larspur lounge. The rooms are big and the beds are very comfy. The views are awesome and the rooms are very soundproof. The breakfast buffet was great!!

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Calgary, Canada
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This was our first night away in 2.5 years and we were extremely excited to spend it in Banff. My parents even flew in from Houston to look after our kids so that we could have this night away. From the moment we checked in, we were greatly disappointed. Their pool, sauna, and whirlpool was not working and their way... More 

Was this review helpful? Yes 3
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are sorry to learn of your dissatisfaction while with us at The Rimrock. We understand that you have spoken to one of our team members to try and find a resolution to your experience. We pride ourselves on being as clear as possible with our guests, including quoting on the phone and providing a follow-up email confirmation and confirming... More 

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