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Sunshine Mountain Lodge

1 Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
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Sunshine Mountain Lodge
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Ranked #12 of 31 Hotels in Banff
A recent review
5 of 5 stars Reviewed March 28, 2014
Marney S Calgary, Canada
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188 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sunshine Mountain Lodge
See the most recent reviews
Calgary, Canada
1 review
5 of 5 stars Reviewed March 28, 2014

Our family of four arrived on Friday after the slopes were closed, so it was quite in the village. After the gondola ride up and short the walk over to the lodge, I really felt like I was in a special place. We were up early the next day to hit the runs as soon as we could. It's so... More 

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Marney, Thank you for the lovely review of our resort. We are so happy to hear that you and your family had a great stay at the Sunshine Mountain Lodge and that you all enjoyed the slopes as well! We agree that our ski-in, ski-out hotel makes a unique winter get-away and we look forward to welcoming you back... More 

Perth, Australia
Senior Contributor
39 reviews 39 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed March 27, 2014

We stayed at the Lodge for 6 nights. We had never snowboarded or skied before so didn't have any expectations or even know how things worked. You had to check in twice, once at the bottom of the mountain to get your bags sent up (This can take up to 4 hours so if there is anything you need put... More 

Was this review helpful? Yes 1
Calgary AB
Top Contributor
95 reviews 95 reviews
23 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed March 25, 2014

From Calgary it is nice to spend a night on the hill or more if one can. In the old days you would get to ski on the day you arrived and the next day which was great. Now you only get next days skiing (VIP parking included). This helps but the price is still up there so we can... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for the review, J & W. I am happy to hear that you enjoyed your suite at the Sunshine Mountain Lodge—and we agree the hot tub feels great after a day on the slopes! As for your feedback about the food—our Food & Beverage team is doing a mid-year review where they will look into the items you mentioned... More 

Calgary, Canada
2 reviews
3 of 5 stars Reviewed March 18, 2014 via mobile

We spent a couple of days on the hill. The skiing was great the hotel and hotel service was good but the food was terrible. We had dinner at the Eagles Nest. The dining room seems like an afterthought. We had salads for starters and they were not very fresh. I had the Elk osso bucco and it was so... More 

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hello Ray S, Thanks for taking the time to write a review about our resort. We pride ourselves on offering all of our guests an exceptional dining experience and it sounds as though we missed the mark in your case. Our General Manager of Food & Beverage, Steve Novak, would like to connect to learn further details about your experience.... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed March 17, 2014

I have to say that for the first time in our life we had one of the most relaxing, satisfying and enjoyable stays at Sunshine Mt Lodge. The staff went beyond to please us. Service in The Eagles nest was prompt, the food and wine was perfect, and the chef came out and made us a special champagne sorbet and... More 

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Sora B, Thank-you for the glowing review of your recent visit, as we are thrilled that you were able to experience the uniqueness of staying slopeside in the heart of Banff National Park! We will definitely pass along your kind words to Amanda and the rest of the hotel team as we do strive to deliver an exceptional customer... More 

Surrey
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 12, 2014

We had a really nice suite with great views. A large hot tub was welcome after the slopes. Nice restaurant with good value meals and wine. The service was great from start to finish. We will definitely be back.

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

BoardergirlSurray, Thank you for taking the time write a review of the lodge! We do agree that a soak in the outdoor hot tub is a great way to relax after a day on the slopes. You should try the yoga classes on Saturday nights next time you are here, as it is such a great way to relax those... More 

South Ockendon, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 11, 2014

If you want the skiing holiday of a lifetime go to Sunshine in Banff National Park, Canada. Whether you are a skier or snowboard fanatic, this place is ski in, ski out, has plenty of intermediate runs and loads of black double diamond runs. If you are a really good, enthusiastic skier try the derilium dive, you will need a... More 

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi baggles183, Thank you so much for taking the time to write a review about your experience at our resort. We are so pleased to hear that you enjoyed your visit, both on and off the slopes. At Sunshine Village we are proud of the varied terrain spread across our three mountain ranges – there are certainly a lot of... More 

2 reviews
5 of 5 stars Reviewed March 10, 2014

I stayed here last week in a Premier Queen room in the new West Wing. The room was absolutely beautiful. Lovely fireplace, very clean, nice bathroom. I could walk right off the patio onto the slope! All of the staff at the hotel at the bottom and the top were so helpful! They let us know all about the amenities... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Beachlovers91123 Thanks for the great review of our hotel! We do pride ourselves in delivering an exceptional guest experience, and we are glad you enjoyed your stay. The ski-in, ski-out advantage of the Sunshine Mountain Lodge is something we hold near and dear to our heart's and we're so glad you had the opportunity to take advantage of our... More 

Auburn, New York
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 10, 2014

Our ski club stayed at Sunshine last week, and the hospitality was over the top! Dave Spence and his crew could not have been more accommodating. They were in touch with us long before our club even arrived, and then were present and so helpful when we were with them. Two people and 18 pairs of skis arrived after-hours, and... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Seneca, Thanks so much for taking the time to write a review about your experience at our resort. I am so happy to hear that the staff exceeded your expectations and were helpful in arranging your luggage, and planning fun-filled activities for your group. Thank you again for your review and we look forward to welcoming you back again.... More 

Perth, Australia
Contributor
15 reviews 15 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 9, 2014

Let me start off by saying we had a great time here and the location is really awesome. Starting with the good. We were upgraded to the Assiniboine suite (because we were on our honeymoon I suspect). We got a nice cheese platter as a welcome which was awesome. The bathroom in this room is THE BEST. The shower has... More 

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Tanya O, Manager at Sunshine Mountain Lodge, responded to this review

Hi Sephorra, I would like to personally thank you for taking the time to review our resort. Our aim at Sunshine Village and the Sunshine Mountain Lodge is to provide our guests with an unforgettable experience and it sounds like we missed the mark in your case. Please email me directly at mark.bell@skibanff.com to discuss you stay in more detail.... More 

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