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Sunshine Mountain Lodge

1 Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
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Sunshine Mountain Lodge
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Ranked #10 of 31 Hotels in Banff
A recent review
5 of 5 stars Reviewed January 18, 2015
lynda b Cochrane, Canada
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217 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sunshine Mountain Lodge
See the most recent reviews
Cochrane, Canada
1 review
5 of 5 stars Reviewed January 18, 2015

I had the amazing experience of attending the Restorative Yoga and Ski Retreat, the weekend of January 10/11. The event was hosted by Christine Davidson (ski instructor/ yoga instructor) and the staff at Sunshine Lodge. The goal of the retreat was to get in touch with your inner Mountain Mystic, I felt relaxed, renewed an inspired after this experience. The... More 

Was this review helpful? Yes
Mark B, Public Relations Manager at Sunshine Mountain Lodge, responded to this review

Hi Lynda, Thank you for the review and recommendation of our recent yoga & ski retreat! We're delighted to hear you enjoyed yourself, and hope to see you again at our spring retreats. Kind Regards, Lindsay Gallagher More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 16, 2015

I have always loved sunshine for snowboarding. When I saw online that for a few bucks more I could stay on the hill I was apprehensive but DAAAAMN so happy I did. The room was perfect with a balcony to check the conditions. The food was awesome too and the bartenders were top notch. All front desk staff were so... More 

Was this review helpful? Yes
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Hi Alex, Thank you for the kind words! We're very happy to hear you enjoy snowboarding at Sunshine and were able to take advantage of our ski in, ski out property. I'll be sure to pass along your compliments to our front desk and food & beverage teams. Kind Regards, Mark Bell More 

Dublin, Ireland
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 15, 2015

My Daughter & I stayed here last year with my Sister and her fella! It was so good we rebooked this year and we were not disappointed. We stayed in the Loft Suites for 5 nights and it was a fantastic trip! The staff were superb. There could have been a bit more snow, but that really can not be... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hello Jerry, Thank you for the review ! We're happy to hear you and the family had a great visit, Hot Tub Bingo is a big hit for our hotel guests. We'll be sure to pass along the compliments to our hotel team and we hope to see you again soon! Mark Bell General Manager More 

Sydney, Australia
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed January 13, 2015

We came for just 1 night! had a great time during the day on the mountain.. We ate twice in the restuarant above the lodge food was great service wasn't the best but still enjoyed our meals! The front desk agent Monique made our stay better she helped us with what ever we needed, she even went and found de... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for the review, Benny. I'm very happy to hear that you enjoyed your day on the mountain and that you were able to enjoy an early check-in—always a bonus! Great to also hear that the front desk staff were friendly and were able to help you find everything you needed to enjoy your stay—they really are a fantastic group.... More 

Waterloo, Canada
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 10, 2015

Our family of 4 stayed three nights at the Sunshine Mountain Lodge in early January. The rooms are tight but cozy. We loved the cozy fireplace in our room. Friends of ours stayed in a loft room which has a second level with its own bed, tv and bathroom. Next time we would likely choose the loft room instead. The... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for taking the time to write this review! At the Sunshine Mountain Lodge we pride ourselves in offering our guests top-notch customer service which includes having activities available for kids of all ages and I'm so glad to hear your family was able to take advantage of those activities. It is pretty neat how close you are to the... More 

Toronto, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed January 9, 2015

We celebrated New Year's Eve at the Sunshine Mountain Lodge and it was a wonderful way to bring in the new year. We started off the day with a snowshoeing tour. It was a gorgeous day, the scenery was breathtaking. It was a bit more vigorous that we anticipated, but fun none the less. We had a fantastic dinner at... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for sharing your experience with us, Adrienne. It sounds like your whole family had a great time ringing in the New Year at Sunshine Village-- that is so wonderful to hear! I am also happy to hear that you enjoyed your snowshoe tour as well as the great skiing and riding we offer at Sunshine and that our restaurant... More 

Sydney, Australia
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed January 3, 2015

Myself, my 81 year old father and my 23 year old daughter came up to Sunshine from Banff for Xmas Day on the mountain and had such a great day. The trip up on the gondola (although outrageously priced) was an experience in itself, and then spending the day at Chimney Corner was just wonderful. The staff behind the bar... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Jan, I'm so happy to hear you enjoyed the incredible views on your way up the gondola—it’s a very unique experience, isn't it? Lunch sounds delicious—I'm so glad to hear you enjoyed your meal and that our employees were able to make it even more memorable. So sorry to hear that the Santa photos didn’t happen, I will be... More 

Dallas, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 2, 2015

Issac at Sunshine lodge works the front desk and is great!! Very personable - remembers your name and really understands customer service!!! We appreciate all his efforts and would recommend any guests to work with Isaac.

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks so much for taking the time to write about your stay at the Sunshine Mountain Lodge! We appreciate the feedback about Issac—we love to hear about our employees going above and it's so lovely to hear he made your stay even more memorable. Looking forward to welcoming you back to our hotel again soon! Best regards, Mark Bell, Manager,... More 

1 review
1 of 5 stars Reviewed January 2, 2015

The staff are great and the spa itself does a good job, right up to when they inform you the prices are 80% more than what is posted and its a "website error". They tell you the manager Danielle will call you and fix it. She doesn't Be sure to confirm the number before you book

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Nick, I am very sorry to hear about the pricing mix-up you experienced at our spa. There was a typo on our website which has now been changed and I sincerely apologize that Danielle never got back to you-- this is not the experience we want our guests to have. I will be contacting you directly, so we may... More 

1 review
2 of 5 stars Reviewed January 1, 2015

My boyfriend and I purchase seasons passes to this hill every year! It's close proximity to calgary (our home) and incredible views from every chair make this resort the perfect destination!! .... or so we thought. Our first stay in this hotel was a disappointment. We arrived to a very small very dusty room with a brick for a bed... More 

Was this review helpful? Yes
Lindsay G, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for taking the time to write a review about your stay at the Sunshine Mountain Lodge. Cleanliness is a top priority for us, so we are extremely disappointed to hear your comments about the room. I would appreciate the opportunity to discuss this with you directly and will therefore be in touch. Warm regards, Mark Bell, Manager, Sunshine... More 

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