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Sunshine Mountain Lodge

One Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
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Sunshine Mountain Lodge
Best prices for: 1 room 1 guest
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Ranked #14 of 31 Hotels in Banff
A recent review
4 of 5 stars Reviewed January 25, 2015
suref00t Canmore, Canada
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159 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Sunshine Mountain Lodge
See the most recent reviews
Canmore, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 25, 2015

Wonderful on mountain lodge at Sunshine village. Stayed mid-week in January. Easy and friendly check-in with attentive and helpful staff. Chimney Corner dining was pleasant with lovely views of Lookout Mountain. Menu relatively straight forward but acceptably varied. Food and service were excellent and good value. Room was modest in size but well appointed and comfortable. Noise from corridor was... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for sharing your recent experience at the Sunshine Mountain Lodge with us! I am happy to hear that you enjoyed the food and the inspiring Rocky Mountain views as well as our ski-in, ski-out access. We do hope you will stay with us again soon. Warmest regards, Mark Bell More 

Calgary, Alberta, Canada
1 review
4 of 5 stars Reviewed January 20, 2015

Just stayed here last week, Jan 18/19. The check in was fast and easy, the views were awesome and the food was great but.. The spa was a huge disappointment. We had booked in 2 messages for the wife and i, and they forgot to book her in. They didn't try to resolve it or help us in anyway, all... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Clinton, Thank you for taking the time to write a review. I am very happy to hear that you enjoyed the beautiful views we have here at Sunshine, but am sorry to read about the miscommunication that occurred with our spa. Someone will be in contact with you directly to discuss this further. Best regards, Mark Bell More 

1 review
5 of 5 stars Reviewed January 18, 2015

We have stayed here several times over the last 10 years plus. We have noticed a big improvement the last few years and have been told that there has been a change in management A few years ago.( it definitely shows!!!) The front desk staff are extremely friendly, helpful and accommodating. We stay at many hotels and others can definitely... More 

Was this review helpful? Yes
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Hello Sally, Thank you for the kind review and your patronage! We're very glad to hear you've seen improvements over the years, and all can be attributed to our entire hotel & F&B teams. We look forward to having you stay with us again, Kind Regards, Mark Bell More 

Cochrane, Canada
1 review
5 of 5 stars Reviewed January 18, 2015

I had the amazing experience of attending the Restorative Yoga and Ski Retreat, the weekend of January 10/11. The event was hosted by Christine Davidson (ski instructor/ yoga instructor) and the staff at Sunshine Lodge. The goal of the retreat was to get in touch with your inner Mountain Mystic, I felt relaxed, renewed an inspired after this experience. The... More 

Was this review helpful? Yes
Mark B, Public Relations Manager at Sunshine Mountain Lodge, responded to this review

Hi Lynda, Thank you for the review and recommendation of our recent yoga & ski retreat! We're delighted to hear you enjoyed yourself, and hope to see you again at our spring retreats. Kind Regards, Lindsay Gallagher More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 16, 2015

I have always loved sunshine for snowboarding. When I saw online that for a few bucks more I could stay on the hill I was apprehensive but DAAAAMN so happy I did. The room was perfect with a balcony to check the conditions. The food was awesome too and the bartenders were top notch. All front desk staff were so... More 

Was this review helpful? Yes
Mark B, General Manager at Sunshine Mountain Lodge, responded to this review

Hi Alex, Thank you for the kind words! We're very happy to hear you enjoy snowboarding at Sunshine and were able to take advantage of our ski in, ski out property. I'll be sure to pass along your compliments to our front desk and food & beverage teams. Kind Regards, Mark Bell More 

Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 15, 2015

My Daughter & I stayed here last year with my Sister and her fella! It was so good we rebooked this year and we were not disappointed. We stayed in the Loft Suites for 5 nights and it was a fantastic trip! The staff were superb. There could have been a bit more snow, but that really can not be... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hello Jerry, Thank you for the review ! We're happy to hear you and the family had a great visit, Hot Tub Bingo is a big hit for our hotel guests. We'll be sure to pass along the compliments to our hotel team and we hope to see you again soon! Mark Bell General Manager More 

Sydney, Australia
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 13, 2015

We came for just 1 night! had a great time during the day on the mountain.. We ate twice in the restuarant above the lodge food was great service wasn't the best but still enjoyed our meals! The front desk agent Monique made our stay better she helped us with what ever we needed, she even went and found de... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for the review, Benny. I'm very happy to hear that you enjoyed your day on the mountain and that you were able to enjoy an early check-in—always a bonus! Great to also hear that the front desk staff were friendly and were able to help you find everything you needed to enjoy your stay—they really are a fantastic group.... More 

Waterloo, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 10, 2015

Our family of 4 stayed three nights at the Sunshine Mountain Lodge in early January. The rooms are tight but cozy. We loved the cozy fireplace in our room. Friends of ours stayed in a loft room which has a second level with its own bed, tv and bathroom. Next time we would likely choose the loft room instead. The... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for taking the time to write this review! At the Sunshine Mountain Lodge we pride ourselves in offering our guests top-notch customer service which includes having activities available for kids of all ages and I'm so glad to hear your family was able to take advantage of those activities. It is pretty neat how close you are to the... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed January 9, 2015

We celebrated New Year's Eve at the Sunshine Mountain Lodge and it was a wonderful way to bring in the new year. We started off the day with a snowshoeing tour. It was a gorgeous day, the scenery was breathtaking. It was a bit more vigorous that we anticipated, but fun none the less. We had a fantastic dinner at... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for sharing your experience with us, Adrienne. It sounds like your whole family had a great time ringing in the New Year at Sunshine Village-- that is so wonderful to hear! I am also happy to hear that you enjoyed your snowshoe tour as well as the great skiing and riding we offer at Sunshine and that our restaurant... More 

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 3, 2015

Myself, my 81 year old father and my 23 year old daughter came up to Sunshine from Banff for Xmas Day on the mountain and had such a great day. The trip up on the gondola (although outrageously priced) was an experience in itself, and then spending the day at Chimney Corner was just wonderful. The staff behind the bar... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Jan, I'm so happy to hear you enjoyed the incredible views on your way up the gondola—it’s a very unique experience, isn't it? Lunch sounds delicious—I'm so glad to hear you enjoyed your meal and that our employees were able to make it even more memorable. So sorry to hear that the Santa photos didn’t happen, I will be... More 

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