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All 31 Banff hotels

Sunshine Mountain Lodge

3.5 of 5 Resort   |   One Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
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Sunshine Mountain Lodge
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Ranked #14 of 31 Hotels in Banff
A recent review
5 of 5 stars reviewed 4 days ago
SaraLee907 Waynesville, North Carolina
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152 reviews from our community

Traveler rating
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48
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Waynesville, North Carolina
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We spent 3 nights here in February and had a blast! Maybe for a long term stay you might get cabin fever being "stuck" on the mountain at night, but for our escape from reality, it was just what the doctor ordered. Our room was fabulous - - fireplace, jet tub, steamer in the shower - - and a killer... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Sara, What a lovely review of our resort-- thank you. I am so glad to hear that you enjoyed your stay with us and that you plan to return to the Sunshine Mountain Lodge all the way from North Carolina! Those rooms with the jetted tubs and floor-to-ceiling windows are great, aren't they? Thanks again and we'll see you... More 

Highworth, United Kingdom
Top Contributor
94 reviews 94 reviews
56 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here for 5 nights in January and this was the 2nd time we've done this. Check-in was slow as was the arrival of our luggage in the room. Our room was nice, overlooking the slopes, with fireplace and was clean and well appointed. The dining options were very limited during our stay as it was midweek and in... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for taking the time to write this review. We strive to create an amazing experience for all of our guests at the Sunshine Mountain Lodge and we are sorry to hear that we didn't quite hit the mark in the dining department. We are certainly glad to hear that you enjoyed your room, and please know that we... More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Just returned from a week's stay during the school half term. My group consisted of 4 adults and 2 children (8 and 5) Our welcome was enthusiastic and friendly. The staff here seem to consist of very young transitional workers...gap year students, foreign travellers etc...Whilst they are attentive and polite , they are also lacking in experience and dont seem... More 

Was this review helpful? Yes 3
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thank you kindly for your review of your stay at The Sunshine Mountain Lodge. It sounds as though many details of your visit were not to your satisfaction which I am very sorry to hear. I would love the opportunity to explore what would have made your stay outstanding as we are always looking for ways to improve our guest... More 

Duxbury, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited Sunshine Mountain Lodge in Feb 2015 as a family of four. We stayed in one of their premium lofts in the new west wing. We had a great experience but I am providing this review such that families or couples can become more familiar with exactly what they can expect from Sunshine Mountain Lodge...and therefore make an informed... More 

Was this review helpful? Yes 3
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks so much for taking the time to write this thorough review of your time at the Sunshine Mountain Lodge, Scott. We’re glad to hear that you had an enjoyable time with your family and we very much appreciate all the tips you've provided here for future guests, so they know what to expect when visiting our resort. We look... More 

calgary
Contributor
17 reviews 17 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The people at reception are wonderful, checkout can have a line-up. Compact rooms but the layout and deco are great. The lockers for skis and boots are fantastic; saves the "après-ski" mess and clutter in the room. It's expensive but you’re paying for the location. It can get noisy at night when the ski crowd/kids are partying. Staff comes by... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks so much for taking the time to review our hotel. I was particularly sorry to hear about your food and beverage experience. We strive to exceed our guests expectations in our restaurants but it would seem that we missed that goal with your visit. We appreciate your feedback as it can only help us improve our customer experience going... More 

Banff, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights with my husband & 13yr old son,we have been to Banff many times & this is by far the best place we have stayed! It's a skiers/boarders paradise! Excellent value for money,great staff,fantastic location! Can't wait to go back!

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks so much for the review, Elizabeth! The best place you've stayed in Banff is high praise, and we thank you for those kind words. We look forward to hosting your family at the Sunshine Mountain Lodge again soon! Best regards, Mark Bell More 

Raleigh, North Carolina
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

If you want an idyllic long-weekend getaway to a winter destination with your significant other, this is your place. Of greatest note is the isolated and serene setting squarely at the Village on Sunshine Mountain. I say isolated because despite the midday skier crowds, the property is all yours before and after the lifts operate (roughly 8am - 5pm). Here... More 

Was this review helpful? Yes 2
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for taking the time to write this review, Michael. I am very happy to hear that you and your wife enjoyed a relaxing holiday at the Sunshine Mountain Lodge—this is what we want all our guests to experience. The tips for when to eat, where to enjoy the stunning views, etc. are all very helpful for our future... More 

Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 5 nights in February 2015. Avoid room 429 - it is right above the kitchen fans which go off late at night and come on early morning. However, the rooms on the front at the other end of the building are excellent, quiet and have stunning views of the mountains. Ski in and out saves hours in... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

It sounds like you had an excellent stay at our hotel, and we are so glad to hear that! I am also happy to hear that you enjoyed the food in our restaurants and that our employees helped make your stay even more enjoyable. We look forward to welcoming you back to the Sunshine Mountain Lodge again very soon. Warm... More 

Calgary, AB
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's a unique experience to gondola up to your hotel room, so we were keen for the adventure. Two of our four have never even been to Sunshine. A bit of misinformation and a few missteps would have us rethink booking again, which is too bad because this site has a lot of potential. The great: * the location *... More 

Was this review helpful? Yes 3
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for the review, Travis. I am very sorry to hear about what sounds like some miscommunication through various areas during your stay with us. This is not the experience we want for our guests and therefore, I will be contacting you directly to discuss your stay in more detail. As for your experiences with our restaurant hours, please know... More 

Red Deer
Top Contributor
103 reviews 103 reviews
11 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We haven't stayed here in a few years. The new renovated loft rooms are perfect. Its great that they have separated the lift tickets from the room price so Sunshine card holders and season pass holders can stay at the inn for a reasonable rate. Food has also improved in the past few years. One irritant. It really bothers me... More 

Was this review helpful? Yes 2
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for the review of the Sunshine Mountain Lodge—we do hope you will visit us again soon. The loft rooms in the new West Wing of the hotel are lovely, aren't they? We now offer free WIFI to all our guests which is another example of us using our guest feedback to help improve our customer experience. Looking forward... More 

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Additional Information about Sunshine Mountain Lodge

Address: One Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sunshine Mountain Lodge 3.5*
Number of rooms: 84
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Also Known As:
Sunshine Mountain Hotel Banff
Sunshine Mountain Resort
Sunshine Village Inn
Hotel Style:
#4 Top resorts Hotel in Banff
#10 Family Hotel in Banff
#13 Romantic Hotel in Banff

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