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All 31 Banff hotels

Sunshine Mountain Lodge

3.5 of 5 Resort   |   One Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
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Sunshine Mountain Lodge
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Ranked #11 of 31 Hotels in Banff
A recent review
5 of 5 stars reviewed 1 week ago
SarahBellaMiller Edmonton, Canada
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123 reviews from our community

Traveler rating
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    42
    14
    9
    7
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38
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton, Canada
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Loved staying on the mountain. It made going skiing so much easier and the experience was wonderful. The food and staff were wonderful, and well worth the money. Its a tad bit of a hassle with getting your luggage up and down the mountain but that's to be expected since it has to go so far up and takes a... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks so much for this review, Sarah. I am so glad to hear that you had a great time at our hotel—it is our goal to provide all of our guests with a relaxing ski and stay vacation and it sounds like we were able to make that happen for you which means we’re doing our job! We wish you... More 

Freeland, Michigan
Contributor
15 reviews 15 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is our major ski trip of the year, my kids love it, We go over the American Thanksgiving, at the end of November and the start of the season. Some lifts aren't open yet due to lack of snow, but lift tickets are discounted. There are hardly any line ups, or people on the mountain. They had 3 feet... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thank you so much for your review—we are so glad you join us every year all the way from Michigan! What a pleasure to host you over American Thanksgiving and what a great place to spend the holiday. We certainly look forward to welcoming you back to the Sunshine Mountain Lodge next year at the same time. Warm regards, Mark... More 

Gold Coast, Queensland, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed a Sunshine from November 14th-20th 2014 (very beginning of the season) and it was great! the staff were amazing, especially Lara in Chimney's Corner restaurant. When I sprained my wrist on my second last day skiing, all the staff were so lovely about it and the guys down in infirmary were great. The food was amazing (the prime... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Danni, Thank you so much for taking the time to write a review of our hotel. We are very fortunate to have a great group of people working at our resort this winter and I'm so happy to hear that they made your stay special-- those prime rib burgers are delicious, aren't they? We really appreciate you sharing your... More 

Johannesburg
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 13, 2014

My wife and I stayed at the Resort for 3 days between Christmas 2013 and NYE. The lovely experience of waking in the morning to put on skis and glide down to a chair lift was interrupted by the fact that the bars and restaurants on the slopes provided very poor service, amateur entertainment and often inconvenient opening times. Example... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hello Mitch, I appreciate the feedback on our operations from last season. We have been working on our service training for the 2014-15 season, so that we can provide an experience worthy of our setting. I have sent you a direct email and look forward to hearing back from you. Thank you again for your candid feedback. Warm regards, Mark... More 

Aylmer, Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 4, 2014

What a spot, hotel nestled up in the mountains in Banff national park the whole adventure going up the gondola to get there, when the hill closes at the end of the day just staff and hotel guests are on top of the mountain very nice the skiing was fantastic we had a huge snow storm then the sun came... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Pete, Thank you so much for choosing the Sunshine Mountain Lodge and for sharing your experience with us. We appreciate the positive feedback about your experience on the slopes as well as our unique location, and please know that your comment about the breakfast buffet has been passed on to our Food and Beverage General Manager to help us... More 

Senior Contributor
47 reviews 47 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 25, 2014

We had a work retreat here and it was wonderful! Staff were very helpful from taking our luggage at check in at the base of the gondola, to organizing a great breakfast, and answering any questions we had. Would definitely stay again

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks so much for the lovely review of our hotel! We take great pride in providing an exceptional experience for each and every guest and it’s so wonderful to hear that you enjoyed all aspects of your stay. Please come back and visit us again soon. Warm regards, Mark Bell, Manager, Sunshine Mountain Lodge More 

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 27, 2014

We stayed here for three nights, and had an overall good experience. The best part is being able to wake up, have breakfast, put on your ski stuff, and be one of the first ones out on the hill. And then be able to ski up to the hotel at the end of the day, get in the hot tub,... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Sara, Thanks for taking the time to write a review of our hotel. I am happy to hear that you were able to enjoy the fresh powder and sunny skies that Sunshine Village is known for. I am also glad that you were able to switch rooms when the noise got to be a little much. Please feel free... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 25, 2014

I have stayed at the Sunshine Mountain Lodge before and this most recent stay was exactly what I expected. I come to stay here around two or three times a year, and this is a trip I always look forward to for many reasons. The main reason I come is for the skiing - you just can't beat the location.... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for the glowing review of our resort, Selena! Being the only ski-in, ski-out hotel in Banff National Park, we pride ourselves on offering exceptional experiences for all our guests. We’re so glad you enjoy all that the Sunshine Mountain Lodge and Sunshine Village have to offer. We sincerely look forward to welcoming you back again very soon. Best regards,... More 

Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 21, 2014

My fiancé and I are season pass holders and this was our first experience with the Sunshine mountain lodge and we had a few issues with our stay. Upon arrival, we checked in at the mountain base where they took our bags and informed us they would be transferred directly to our room. The hill was quite busy on the... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for taking the time to write a review about our hotel, Bri. We are sorry to hear that we missed the mark on some areas of your stay. I invite you to send me a direct email to me at mark.bell@skibanff.com to discuss any other concerns you may have. Please also include the dates of your stay and the... More 

Ontario
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 19, 2014

If you LOVE LOVE LOVE LOVE to ski all day...and not much else, this is the place for you. We stayed in the older part of the hotel and the room was very basic and small. I heard the loft suites in the newer building were quite a bit nicer and larger. Bed and bathroom were fine...nothing special. Staff was... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Mishamee, Thank you for sharing your feedback on your recent stay with us. I was disappointed to read about the challenges you faced with the meals during your stay. We pride ourselves in providing excellent quality and it seems we missed the mark in your case. We hope we will have the opportunity to welcome you back in the... More 

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Additional Information about Sunshine Mountain Lodge

Address: One Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Sunshine Mountain Lodge 3.5*
Number of rooms: 84
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Also Known As:
Sunshine Mountain Hotel Banff
Sunshine Mountain Resort
Sunshine Village Inn
Hotel Style:
#3 Top resorts Hotel in Banff
#12 Family Hotel in Banff
#14 Romantic Hotel in Banff

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