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All 33 Banff hotels

Sunshine Mountain Lodge

3.5 of 5 Resort   |   One Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
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Sunshine Mountain Lodge
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Ranked #9 of 33 hotels in Banff
A recent review
3 of 5 stars reviewed 3 days ago
Bri G Calgary, Canada
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115 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Calgary, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

My fiancé and I are season pass holders and this was our first experience with the Sunshine mountain lodge and we had a few issues with our stay. Upon arrival, we checked in at the mountain base where they took our bags and informed us they would be transferred directly to our room. The hill was quite busy on the... More

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Ontario
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

If you LOVE LOVE LOVE LOVE to ski all day...and not much else, this is the place for you. We stayed in the older part of the hotel and the room was very basic and small. I heard the loft suites in the newer building were quite a bit nicer and larger. Bed and bathroom were fine...nothing special. Staff was... More

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Mishamee, Thank you for sharing your feedback on your recent stay with us. I was disappointed to read about the challenges you faced with the meals during your stay. We pride ourselves in providing excellent quality and it seems we missed the mark in your case. We hope we will have the opportunity to welcome you back in the... More

Edmonton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed a couple of times now and this time stayed in a loft unit. They are bigger than the individual bedrooms but you need to stay with family - you can of course hear everything. It worked well to bring the little ones as they had a bit more room to play. Of course it is great to... More

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Brenda, Thanks for choosing our hotel this ski season! We’re so glad you and your family had a lovely stay in the loft suite and happy to hear that the little ones had lots of room to play. We agree that the crepes in the Java Lift are delicious and paired with a hot chocolate or latte-- it’s a... More

Calgary, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the lodge numerous times, and this was by far our best experience. We arrived in the afternoon at the base, checking in was easy as ever. VIP lot was full so left keys and they parked our vehicle for us. Took gondola up to the hill and headed straight for the hotel to drop off our... More

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Good afternoon from the Rockies, We are elated that you have selected the Sunshine Mountain Lodge as a regular vacation spot and look forward to having you return again soon. I will pass on your kind words to Ed and the rest of the team as I'm sure they’d be thrilled. We look forward to your next stay with us.... More

Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Living at the top of a mountain for 4 nights was one of the best experiences I've had. The views were incredible. I could wake up and be on the slopes as soon as i walk outside. Simply incredible. We had to check in at the bottom of the hill to get the Gondola and our bags taken up the... More

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for the lovely review of our resort, Christopher! We are delighted that you were impressed with our team as we place an important emphasis on delivering an exceptional experience for all our guests. Hopefully you were able to take advantage of our outdoor hot tub which is a perfect way to end the ski day. We look forward to... More

Preston, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My family and I stayed at this amazing location over the Christmas break 2013. What an experience! As soon as we arrived at the base station we felt so cared for. The staff were wonderfully helpful, taking our bags up to the hotel for us and guiding us through the checking in process with a friendly smile. It's such a... More

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Wow—what a lovely review all the way from the UK! We are so happy to hear that you and your family thoroughly enjoyed your stay in December 2013. We are committed to having friendly, hard-working staff at Sunshine Village and it’s so nice to hear that they were able to make your stay more enjoyable. We look forward to welcoming... More

Cochrane Alberta
Senior Contributor
46 reviews 46 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There was once a time when the guests on international packages were getting a far better deal than we locals. I think many locals haven't yet realized the value of a Sunshine Marmot ski card. Since this only works if you live nearby it is a welcome deal for the locals. Sunshine is providing a significant discount on their standard... More

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Barb, Thanks so much for taking the time to share your experience with us. We are lucky to live in such a naturally beautiful place! I am glad to hear that you were able to take advantage of the great deals that the Sunshine Marmot card offers and take a quick “ski-break” and enjoy Banff’s largest outdoor hot tub.... More

Calgary, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Our family of four arrived on Friday after the slopes were closed, so it was quite in the village. After the gondola ride up and short the walk over to the lodge, I really felt like I was in a special place. We were up early the next day to hit the runs as soon as we could. It's so... More

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Marney, Thank you for the lovely review of our resort. We are so happy to hear that you and your family had a great stay at the Sunshine Mountain Lodge and that you all enjoyed the slopes as well! We agree that our ski-in, ski-out hotel makes a unique winter get-away and we look forward to welcoming you back... More

Perth, Australia
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Lodge for 6 nights. We had never snowboarded or skied before so didn't have any expectations or even know how things worked. You had to check in twice, once at the bottom of the mountain to get your bags sent up (This can take up to 4 hours so if there is anything you need put... More

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Calgary AB
Top Contributor
54 reviews 54 reviews
15 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From Calgary it is nice to spend a night on the hill or more if one can. In the old days you would get to ski on the day you arrived and the next day which was great. Now you only get next days skiing (VIP parking included). This helps but the price is still up there so we can... More

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for the review, J & W. I am happy to hear that you enjoyed your suite at the Sunshine Mountain Lodge—and we agree the hot tub feels great after a day on the slopes! As for your feedback about the food—our Food & Beverage team is doing a mid-year review where they will look into the items you mentioned... More

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Additional Information about Sunshine Mountain Lodge

Also Known As:
Sunshine Mountain Hotel Banff
Sunshine Mountain Hotel
Sunshine Mountain Resort
Sunshine Village Inn
Address: One Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#3 Top resorts Hotel in Banff
#10 Family Hotel in Banff
#11 Romantic Hotel in Banff
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Sunshine Mountain Lodge 3.5*
Official Description (provided by the hotel):
Nestled high in the Canadian Rockies in Canada’s oldest and most famous national park, this eco-boutique hotel delivers extraordinary luxury surrounded by breathtaking scenery. It is place unlike anything you have ever experienced.World-famous dining. Opulent rooms . Friendly, courteous staff. Outside, a sky so full of stars you won’t believe your eyes. And some of the best skiing you’ll ever find, just footsteps from your room. The Sunshine Mountain Lodge is the ONLY ski-in, ski-out hotel in the Mountain National Parks. It offers casual and fine dining, the area’s largest hot tub, spa services and family friendly activities. Our new West Wing offers rooms with in-floor heating, jetted tubs, large-screen LCD TVs, all in a rustic mountain theme.It’s the vacation you and your family will never forget. ... more   less 
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