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Sunshine Mountain Lodge

One Sunshine Access Road, Banff, Banff National Park, Alberta T1L 1J5, Canada (Formerly Sunshine Village Resort)
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Sunshine Mountain Lodge
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Ranked #14 of 31 Hotels in Banff
A recent review
4 of 5 stars reviewed 3 days ago
TexasFamilyGuy Texas
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159 reviews from our community

Traveler rating
    65
    53
    21
    12
    8
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52
55
3
2
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Texas
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were very pleased with our experience at this hotel. First, it truly is ski-in/ski-out, with multiple ski lifts just in front of the lodge and many choices of terrain and trails. Secondly, the staff (while young) were always friendly and willing to help or assist with every request. Thirdly, the accommodations (loft rooms) were nice, if smallish, free Wi-Fi,... More 

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thank you TexasFamily for sharing your experience with us! You offered some very helpful tips for folks who have never visited our resort before which is a great bonus. On behalf of everyone at the Sunshine Mountain Lodge, we are happy to hear you enjoyed your time with us and we do hope to see you again soon. Warm regards,... More 

yorkshire
Top Contributor
68 reviews 68 reviews
47 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

Ultimate ski in ski out. Good size rooms, plenty of storage. Updated bathrooms. Great views. Chair lift on doorstep. Good choice of food. Well priced. Ski lift pass included. Fantastic hot tub. Worth that bit extra to upgrade your room. Fantastic young staff, always happy.... But who wouldn't when they get hours of free ski time.

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for taking the time to share your experience at the Sunshine Mountain Lodge with us. I am so happy to hear that you enjoyed your stay and we certainly look forward to welcoming you back again soon. All the best, Mark Bell More 

Gatineau, Quebec, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Really loved this place. Perfect if you don't want to loose a minute of the day skiing or boarding. Clean, spacious rooms and the staff is very nice and accommodating. Locker room for your equipment is very convenient. The location of this place can't be topped, it's right on the mountain with easy access to three peaks with perfect snow... More 

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

On behalf of everyone at the Sunshine Mountain Lodge, I’d like to thank you for taking the time to tell us about your experience at our hotel. Our unique location allows us to offer our guests the only ski-in, ski-out experience in the area and we’re so happy to were able to take advantage of this. We look forward to... More 

Edmonton, Canada
Senior Contributor
49 reviews 49 reviews
11 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is a real treat to stay on hill and the only place you can in Alberta I believe. Worth the extra cost, and especially great if you have the Sunshine/Marmot discount card which gets you a better rate. Had a great stay two weeks ago…loved the Brewster suite as it was very spacious and comfortable. Have also stayed in... More 

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for the review, Nicole! I'm so happy to hear that you enjoyed your time at the Sunshine Mountain Lodge especially the evening activities—we like to offer a little something for everyone. Also glad to hear you enjoyed our outdoor hot tub—it is a great way to end an awesome day on the mountain! Warm regards, Mark Bell More 

Rio de Janeiro-Brazil
Top Contributor
163 reviews 163 reviews
78 hotel reviews
140 helpful votes 140 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were back all the way from Rio de Janeiro, Brazil just to enjoy perfect powder, excellent service, comfort and Amazing Views! Again all have exceeded our expectations. This time we stayed in a magnificent Premiere Room on the new wing - perfect size and very comfortable. Thumbs up for all staff, in the hotel or all over the mountain... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

I am so happy to hear from you again, Chris! Thanks for taking the time to let us know about the excellent time you had at the Sunshine Mountain Lodge once again. We look forward to welcoming you back again next year for your annual trip from Brazil-- it's always a pleasure. Warmest regards, Mark Bell More 

Regina, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have tried skiing and snow boarding years ago and it's not my thing. Be honest, I am quite reluctant when someone treat us all to the ski resort for the weekend. But it is a surprise at Sunshine Village. The mountains are not just for skiers and snow boarders, they have other activities such as tobogganing and snowshoeing. Noise... More 

Was this review helpful? Yes
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thanks for taking the time to wire this review, Andrew. We do offer lots of different activities for non-skiers and boarders. I'm happy to hear you were able to get out tobogganing and snowshoeing during your stay-- iconic Canadian winter activities! I will make sure to review all of your comments with my team to help us ensure a positive... More 

Calgary, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We just stayed at the end of February 2015 and we were more than impressed. The level of service was amazing. I was a bit concerned by a few other reviews however within the first few minutes of arriving I was already Impressed. We arrived early as we had booked our almost 2 year old into day care so we... More 

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Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Jessica, Thanks so much for sharing your positive experience at the Sunshine Mountain Lodge. We pride ourselves on hiring employees that are willing to go above and beyond to help our guests in any way they can, so I am very happy to hear that they did this in your case. On behalf of everyone at Sunshine, we look... More 

Waynesville, North Carolina
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent 3 nights here in February and had a blast! Maybe for a long term stay you might get cabin fever being "stuck" on the mountain at night, but for our escape from reality, it was just what the doctor ordered. Our room was fabulous - - fireplace, jet tub, steamer in the shower - - and a killer... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Hi Sara, What a lovely review of our resort-- thank you. I am so glad to hear that you enjoyed your stay with us and that you plan to return to the Sunshine Mountain Lodge all the way from North Carolina! Those rooms with the jetted tubs and floor-to-ceiling windows are great, aren't they? Thanks again and we'll see you... More 

Highworth, United Kingdom
Top Contributor
95 reviews 95 reviews
57 hotel reviews
70 helpful votes 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for 5 nights in January and this was the 2nd time we've done this. Check-in was slow as was the arrival of our luggage in the room. Our room was nice, overlooking the slopes, with fireplace and was clean and well appointed. The dining options were very limited during our stay as it was midweek and in... More 

Was this review helpful? Yes 1
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thank you for taking the time to write this review. We strive to create an amazing experience for all of our guests at the Sunshine Mountain Lodge and we are sorry to hear that we didn't quite hit the mark in the dining department. We are certainly glad to hear that you enjoyed your room, and please know that we... More 

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just returned from a week's stay during the school half term. My group consisted of 4 adults and 2 children (8 and 5) Our welcome was enthusiastic and friendly. The staff here seem to consist of very young transitional workers...gap year students, foreign travellers etc...Whilst they are attentive and polite , they are also lacking in experience and dont seem... More 

Was this review helpful? Yes 3
Mark B, Manager at Sunshine Mountain Lodge, responded to this review

Thank you kindly for your review of your stay at The Sunshine Mountain Lodge. It sounds as though many details of your visit were not to your satisfaction which I am very sorry to hear. I would love the opportunity to explore what would have made your stay outstanding as we are always looking for ways to improve our guest... More 

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