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All 31 Banff hotels

Mount Royal Hotel

3.0 of 5 Hotel   |   138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
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Mount Royal Hotel
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Ranked #23 of 31 Hotels in Banff
A recent review
5 of 5 stars Reviewed September 19, 2012
D_Travel83 Richmond, Canada
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542 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Mount Royal Hotel
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Richmond, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 19, 2012

I've stayed at the Mount Royal multiple times. The location is incredible. You walk out the front door of the hotel and you're in the heart of town. The rooms are clean. The beds are incredibly comfortable. And the hotel staff is friendly. We travel with a small dog, and we've always been accommodated. Yes the back of the hotel... More

Was this review helpful? Yes 1
MRHGuestServices, MT Royal Hotel at Mount Royal Hotel, responded to this review

Dear D Greetings From the Mount Royal Hotel! Thank you for taking the time to comment on your stay. I am very happy to hear we succeeded in making your stay an enjoyable one and that you were able to have such had a restful sleep. I have taken the liberty to pass your comments on to the team members... More

Exeter
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 18, 2012

The location is perfect, right on the main street near all of the restaurants and the ski bus stopping right behind the hotel is excellent for skiers. The restaurants is brilliant and the Jacuzzi is good, a pool would be excellent, the hotel is very clean and the rooms are good just could be updated. Overall a good stay.

Was this review helpful? Yes 1
MRHGuestServices, Mt Royal Hotel at Mount Royal Hotel, responded to this review

Dear Bill Greetings from the Mount Royal Hotel! Thank you for sharing your Mount Royal Hotel experience! We were glad to hear that you enjoyed your stay with us. We always strive to ensure our guests are happy during their stay and our team is humbled and found it a joy to have you and your family in -house. We... More

Calgary
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 4, 2012

Perfectly located. Reasonably priced. Classy rooms with good clean compfy beds. Great view. Nice lobby area with friendly staff. Good restaurants all around including in the hotel itself. We loved it here, this is now our new Banff hotel. The only thing we missed was a mini fridge in our room but there is an ice machine so now we... More

Was this review helpful? Yes 1
MRHGuestServices, Mt Royal Hotel at Mount Royal Hotel, responded to this review

Dear Janet It was a pleasure to host your visit to both Banff and the Mount Royal Hotel. It is fantastic to hear that you enjoyed your stay. I’m happy that you were able to take advantage of the hotel’s central location and all our town has to offer its guests. We found it a joy to have served you... More

New York City, New York
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed September 4, 2012

The best part of the hotel was the central location. Also, the beds were comfortable, the wi-fi worked perfectly in our room, and there was a good selection of TV channels. On the other hand, the outdated bathroom was incredibly tiny and we experienced technical difficulties with our key cards. Also, the communal jacuzzi was in a windowless basement room... More

Was this review helpful? Yes 1
MRHGuestServices, MT Royal Hotel at Mount Royal Hotel, responded to this review

Dear Newyorker I was very pleased to read that you had a good experience while staying with us. We are one of the best placed hotels in town, seconds away from all the shops and restaurants. Thank you for your constructive comments. I have taken the liberty to share your specific comments with the appropriate departments. We do use these... More

Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 3, 2012

The hotel is located (like the others) in Banff Avenue. Its got parking slots for Buses,cars,RVs. The front desk was courteous. I wasnt impressed with the rooms. Really Really small rooms.. Three people in the room and you are fighting for an elbow room. The beds were opposite to each other ..Too many things put together. Im sure they very... More

Was this review helpful? Yes 1
MRHGuestServices, MT Royal Hotel at Mount Royal Hotel, responded to this review

Dear DamnTimeShare I was sorry to read that your stay did not fully meet your expectation. I do agree with you that our location is perfect, seconds away from all that Banff has to offer. As for the room décor, you will be happy to know that we will be commencing renovation in our guest rooms this fall. The product... More

St. Albans, United Kingdom
Top Contributor
93 reviews 93 reviews
44 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed September 1, 2012

We stayed here for two nights on our Explore the Rockies tour with Brewsters (who also own this hotel) and were very pleasantly surprised to be upgraded to the Brewster Suite. An enormous suite of rooms with antique style furniture, mountain views and all the usual in room amenities. It was clean and the bed was very comfortable. The bathroom... More

Was this review helpful? Yes 2
MRHGuestServices, Mt Royal Hotel at Mount Royal Hotel, responded to this review

Dear Kim Greetings from the Mount Royal Hotel! I was glad to read that you had a good experience while you were staying with us. And that you enjoyed the fantastic location of the hotel. It is very practical indeed, seconds away from all the shops and restaurants. We strive to ensure our guests are happy and I am pleased... More

Sydney
Top Contributor
85 reviews 85 reviews
22 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed September 1, 2012

This hotel is in a wonderful location as you walk outside and you are right in the middle of Banff but we did struggle with the size of the room. There were only two of us but as we were travelling for three weeks we had large suitcases and there was not an inch of extra room. The hotel room... More

Was this review helpful? Yes 1
MRHGuestServices, Mt Royal Hotel at Mount Royal Hotel, responded to this review

Dear Julie Greetings from the Mount Royal Hotel! We were pleased to hear of the exceptional experience you received during your recent stay with us. We strive to ensure that our guests are happy, and we are humbled that we made an extra positive impact on your stay. Thank you for sharing with us, and we truly look forward to... More

Melbourne, Australia
Contributor
17 reviews 17 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 31, 2012 via mobile

I really enjoyed my stay at the mount royal hotel. It is smack bang in the middle of town, the staff are really friendly and take the time to help out. I could walk up the hallway and down some stairs and I was on Banff ave.. I also loved that I could go walking to bow falls too.

Was this review helpful? Yes 1
MRHGuestServices, MT Royal Hotel at Mount Royal Hotel, responded to this review

Dear Brooke It was a pleasure to host your visit to both Banff and the Mount Royal Hotel. It is fantastic to hear that you enjoyed your stay. I’m happy that you were able to take advantage of the hotel’s central location and all our town has to offer its guests. We found it a joy to have served you... More

Minnesota
Top Contributor
137 reviews 137 reviews
33 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed August 30, 2012

If you want to be near all the shopping and resturants, than this is the place for you. Our room was clearn but the hotel needs alot of updating. The foyer furniture looks aweful. Many of the walls need repainting. Staff were very helpful and accomodating.

Was this review helpful? Yes 1
kentucky
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed August 30, 2012

Included in Caravan Tour: Very good location near shops, trails, resturants and bus services. Room nice size, bed very comfortable. Very good in-room coffee & tea pot. Staff not as helpful as other hotels in Canada but did their jobs.

Was this review helpful? Yes 1
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Additional Information about Mount Royal Hotel

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mount Royal Hotel 3*
Number of rooms: 135
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Also Known As:
Mount Royal Banff
Hotel Mount Royal

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