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All 31 Banff hotels

Mount Royal Hotel

3.0 of 5 Hotel   |   138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
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Mount Royal Hotel
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Ranked #23 of 31 Hotels in Banff
A recent review
4 of 5 stars reviewed 1 week ago
Chucky C Belize City, Belize, Belize
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542 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Belize City, Belize, Belize
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

My best friend and i recently stayed at this hotel on Nov 18. 2014 for an overnight and must say that this hotel was most pleasant for the price.. Conveniently located downtown within walking distance to mist stores and shopping malls.. Hats off to front desk staff Megan who i found to be extra friendly in booking us in promptly... More

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Chucky C Thank you for your recent review of the Mount Royal Hotel. First and foremost we deeply apologize for the fire alarm that disturbed your sleep during your stay, it was due to a technical failure in the Tony Romas kitchen and we regret that it occurred; the issue has since been resolved. We are very happy to... More

Toronto, Canada
Contributor
17 reviews 17 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here twice and find it to be a decent hotel with reasonable rates for Banff. As others have said it is perfectly located. It is clean, comfortable and has what you need, including free wi-fi. They also gave me $20 vouchers for the Toque restaurant for each night (not sure if this is regular or a special.... More

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear TorontoBloorTravel, Thank you for taking the time to leave us such a splendid review. We are so pleased to hear that you found our hotel to be clean and comfortable. Our most important goal is to ensure that our guests have a memorable visit and the best possible experiences. Thank you again for your feedback. We look forward to... More

Calgary, Canada
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was great, the bed was very comfortable, the hot tub was hot and the staff were friendly and helpful. The best thing about this hotel is that it is located in the heart of Banff and there is so much to see and do within footsteps of the hotel.

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear DeaconBrodie276 Thank you very much for taking the time to leave us your glowing review of the Mount Royal Hotel. It is great to hear you had such a positive experience with us and I would also like to thank you for your very kind words about our staff and for pointing out our fantastic location in the Heart... More

Hope Mills, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was the perfect location to downtown and the Banff Center. The amenities right outside your door is awesome. I must recommend Toque as a place for food and drinks. If you are looking for a good burger, The Eddie Burger Bar is another wonderful establishment.

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Jay C, Thank you for your wonderful review of the Mount Royal Hotel. We are very pleased that you enjoyed our perfect location. We hope to welcome you back when you are in the area again. Sincerely, Meaghan Young Front Desk Supervisor Mount Royal Hotel More

Edmonton, Canada
Top Contributor
51 reviews 51 reviews
27 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Mount Royal is one of the oldest hotels in Banff and is perfectly located in the heart of downtown. Even though Banff town isn't big, the hotel is located on the main Banff Avenue and steps from plentiful dining and entertainment options. There is a Tony Roma's attached to the hotel where one can have breakfast, which is not included... More

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MRHGuestServices, Front Office Manager at Mount Royal Hotel, responded to this review

Dear Aarij B, Thank-you very much for posting your review. We really appreciate your comments about our proud history and location, it is true that it is very hard to beat! I am sorry to hear that you felt the property needed some upgrades, but please do keep an eye on our website and Facebook page as you have been... More

Alberta, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My boyfriend and I had an unexpected stay over in Banff on our way to BC due to avalanche control. I never complain about staying in Banff as I love it there. The room was average, but the bathroom wasn't as clean as I like it and I personally wouldn't have stayed if I were travelling on my own. Didn't... More

Was this review helpful? Yes 1
MRHGuestServices, Front Office Manager at Mount Royal Hotel, responded to this review

Dear L W, Thank-you very much for your review of your stay with us last December. I am sorry to hear that you found the bathroom not to be up to standards at that time. We have been working very hard recently to ensure that the standards of the hotel exceed the expectations of our guests, and I am sure... More

Okanagan Valley, British Columbia
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location downtown, which was our main focus. Parking is limited and the room we had didn't have any extras (no mini-fridge, no microwave) but was clean and as much as we required for our short stay.

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Jenny M Thank you for taking the time to leave us your review of the Mount Royal Hotel First and foremost I would like to point out that indeed none of our rooms feature microwaves but we do have some very limited availability on mini-fridges, should you choose to stay with us again (and we certainly hope you do)... More

Medford, New Jersey
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spend a couple of nights at the Mt Royal the third week of October. Everyone was so friendly and the rooms were spacious with a nice mountain view. We especially enjoyed the bar and great Bartender, everyone made us feel as though we were old friends rather than tourists. The location and it is the best possible in Banff.... More

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Francis M Let me start by thanking you very much for taking the time to leave us your fantastic review of our property. It fills me with immense pride when I receive comments like yours about our staff, being among them it is great to know that we are achieving that which we set out to do. We are... More

Edmonton, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed October 22, 2014

Great place to stay, We were on our short driving honeymoon trip to banff. We stayed in mount royal, great room, very downtown hotel, walking distance. Basically we Shopped and walked. Great place with a restaurant if you want to eat in but we tried outside restaurnats food. Well i will definetley go back.

Was this review helpful? Yes
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Ivo C First and foremost on behalf of all of us at Brewster Hospitality I would like to thank you very much for taking the time to leave us your glowing review of the Mount Royal Hotel. We were very happy to have provided you with a fantastic experience during the occasion of your Honeymoon. It was a pleasure... More

portland,oregon
Top Contributor
86 reviews 86 reviews
53 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed October 21, 2014

I stayed here as part of a business trip in September. It was a part of a Brewester tour and since they own it, well here we were. First the posstives; it's in a great location, within walking distance of everything Banff has to offer and some of the rooms have great views of the mountains. Now for the rest;... More

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear travelguy51_9 Thank you for your recent review of the Mount Royal Hotel First and foremost I would like to sincerely apologize for some of the housekeeping issues you experienced during your stay, due to severe staff shortages and high volume, on a few occasions this summer we have not met our check-in deadline and other quality issues have fallen... More

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Additional Information about Mount Royal Hotel

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mount Royal Hotel 3*
Number of rooms: 135
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Also Known As:
Mount Royal Banff
Hotel Mount Royal

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