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Mount Royal Hotel

138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
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1 room 1 guest
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Mount Royal Hotel
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684 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cotswolds
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

When we first arrived I was bashed by a member of staff that clearly was not happy. The fire alarm kept going off...... We should of realised. We went to the room with some of our luggage, up in the lift along the corridor..... Then we find we have to go down some stairs with the luggage we weren't told... More 

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Palmerston North, New Zealand
Level Contributor
25 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

Comfortable beds, good shower. Carpet very old (but being replaced), nets a bit grubby. Attached to Tony Roma's so can eat in restaurant or bar. Room a few minutes late being ready; received free drink in bar and receptionist came personally to tell us when room ready. Would stay here again; location excellent.

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Newcastle, Australia
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has very comfortable beds and was very clean, but there was no tea, coffee or milk in the rooms, and cardboard cups. Still waiting for them to be brought to our room. Went to dining room for breakfast, after standing at door for five mins, we left, the staff were chatting and just ignored us. No food room... More 

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Surrey, Canada
Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Right in the middle of Banff, traffic and people everywhere in the vicinity. Limited parking when we checked in, also very large Chinese tour group checking in, seems to be popular with them. My room was very old and dated that needed a good cleaning. lots of stains on carpet. Dark and dingy hallways. Front desk staff so so but... More 

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Travelers are raving about these Banff hotels

england
Level Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for four nights at the start of our holiday in Canada. Sadly, we were very disappointed, first impressions count a lot and as we got out of the lift we were faced with piles of dirty linen and bags of rubbish in the corridor. Our room was depressing - the net curtain was dirty and hanging off... More 

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Hong Kong, China
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is smack in the middle of downtown Banff, with many surrounding restaurants and shops. There is a Tony Roma's in the hotel, which is where you will eat your hotel breakfast. The rooms are spacious and new furniture has been placed. There is however only one elevator, though I don't seem to notice a queue. The front desk... More 

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Rogers, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights at Mount Royal. It is a well cared for, clean, and comfortable hotel. Staff friendly and helpful. Best possible location in Banff. We easily walked around town to restaurants, Information Center, free Gondola shuttle, river, and museums. We had a rental car but walked everywhere. Hotel has free convenient parking. We loved Canada.

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Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The room was small, the bathroom oddly shaped (not easy if you're heavy or disabled) & the condition of the hotel is beat. The beds were too soft, the towels needed to be retired (frayed & thin), the carpet needed replacing & the hot water was spotty. The bathroom needed remodeling badly. The room was clean (the carpet had many... More 

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Peterborough, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently stayed in this hotel only one night but very clean rooms, great area in the centre of all attractions and great restaurant/bar lounge attached to the hotel where we found very good friendly service and great food "large plates" for us guys

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Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights here as a part of our Canadian Rockies tour. It was great. Really comfy hotel, nice setting, right in the heart of Banff. The food and drink was great, service superb, nice bar and good facilities. Within walking distance of all the best bits of Banff (which is all good) all the shops, bars, restaurants etc are... More 

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