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All 33 Banff hotels

Mount Royal Hotel

3.0 of 5 Hotel   |   138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
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Mount Royal Hotel
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66%
Ranked #20 of 33 hotels in Banff
A recent review
5 of 5 stars reviewed today
R&LHyatt Dorset
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483 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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English first
Dorset
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed today NEW

Although this hotel has mixed reviews. We were more than happy with our room. Large, clean and comfortable. Staff friendly and helpful. Would liked to have had a fridge in the room. Breakfast was adequate if not pricey. Location was second to none.

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Inver Grove Heights
Contributor
17 reviews 17 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

At check in we were early and the room was not ready, but the staff was very helpful, they gave me a parking pass so I could leave my car there and they gave us suggestions on what to do while we were waiting. when we got to our room it was very nice, great beds, but as mentioned by... More

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Richmond, Virginia
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

I was traveling with a group of 40, so I didn't experience the usual check in. However, there was only one elevator in the lobby area, and we were all trying to get to our rooms at once. Mine was on the third floor, and after a long walk, I encountered several stairs. This was a problem for me. FINALLY,... More

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Calgary, Canada
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is very old. There have been a few attempts to keep it "livable" but it's really on its last leg. The carpets in the hallway were so filthy I almost checked out before seeing my room which was a long hike to the back end of the building. The room was simple, bare bones basic nothing at all... More

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Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel right in the middle of town, convenient for shops, restaurants etc. We did not get a lot of sleep due to the noise from the nightclubs, music till 3am. Not the cleanest hotel I have stayed in. The room was on the top floor, the carpet was very dirty and sticky, our shoes stuck on the floor. We could... More

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N Wales PA
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Wonderful hotel. Convenient to everything, large comfortable, well-appointed rooms, great scenery and shopping right down the street. The hotel is actually on the main drag of the town, which is in the National Park. Fabulous restaurants in and outside the building. Don't forget to take a gondola up the mountain. The views are amazing, but, beware, the restaurant at the... More

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Southampton, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at the Mount Royal in July, found the Staff very friendly unfortunately the Room we were allocated was past its sell by date. Tried to tune in the radio and the bedside shelf fell on my foot.Not a good start.The plus side of the Hotel is the location right in the centre of Town.

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Arthur S Thank you for your recent review of the Mount Royal Hotel First and foremost we are happy to hear that you found our staff friendly and that you enjoyed our location in the Heart of Banff, which does make it extremely convenient to enjoy all that Banff has to offer. We regret to hear that you did... More

Kingston-upon-Hull, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Great location, freindly staff, especially the guy on the tours/info , he was ver good, Dan I think they called him. Beds are so comfy, could have slept in them for hours, but too much to do ! Slap bang in the middle of the town, can't get any more central, didn't go for the breakfast option, as it was... More

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Paul C Thank you for taking the time to leave us your review about your recent stay at the Mount Royal Hotel First and foremost we would like to apologize for the issues you experienced during your stay, this is not at all consistent with our standards and your troubling comments have been passed on to our housekeeping department... More

buckingham
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

After a long flight to Calgary and arriving in awful weather, the Mount Royal was a good place to recover and acclimatise. Although the decor is rather dark and a bit tired, everything was spotlessly clean, the room well equipped and the bed extremely comfortable. The location is excellent and it takes seconds to reach a wide range of shops... More

Was this review helpful? Yes 2
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear wendy h Thank you for taking the time to leave us a review about your recent stay at the Mount Royal Hotel We are very happy to hear you had such a thoroughly positive experience with us and that you enjoyed the location and comfort of our beds and we also thank you for your kind words about our... More

Antwerp, Belgium
Contributor
20 reviews 20 reviews
11 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This very large hotel is very well located in Banff downtown but this must be their best benefit.. All coach tours overnight here and independent travellers seem not very welcome. We complained about A/C and Wifi not working in our room but these problems have never been solved. Parking spaces were not sufficient and we had to park in another... More

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear rimage2000 Thank you for your recent review of the Mount Royal Hotel First and foremost we would like to apologize for the issues you experienced during your stay, for our Wi-Fi we have recently upgraded our entire network which we believe has resolved the problem. For the A/C we are very sorry that we failed to resolve this issue,... More

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Additional Information about Mount Royal Hotel

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Mount Royal Hotel 3*
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Also Known As:
Mount Royal Banff
Hotel Mount Royal

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style
#3 Best Value Hotel in Banff
Hotel Class
Official Description (provided by the hotel)
In the heart of Banff, the Mount Royal Hotel offers 135, comfortably appointed and recently renovated guest rooms. All rooms offer a window view and come with 37" LCD TV's, coffee maker, digital clock radio, telephone with voicemail, electronic in-room safe and iron/board & board, hair dryer, climate control (heat and air conditioning)and bathroom amenities. ... more   less 
Number of rooms
135

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