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All 31 Banff hotels

Mount Royal Hotel

3.0 of 5 Hotel   |   138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
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Mount Royal Hotel
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Ranked #23 of 31 Hotels in Banff
A recent review
5 of 5 stars reviewed 4 days ago
jazzeruth Calgary, Canada
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551 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Mount Royal is a great hotel to stay in when you visit Banff. You are right in the middle of town so you can park your car behind the hotel and walk the townsite throughout your stay. The hotel itself has great history and it is shown in many pictures in the hallways, but the rooms are well appointed,... More 

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Athens, Greece
Senior Contributor
49 reviews 49 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice clean well located boutique hotel in the middle of the Banff main road.Well equiped rooms,friendly staff,very good breakfast.We stayed there for two nights 9 and 10 August as part of a group touring the Rockies and the main Canada cities.

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Preston, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for a week in early December with a group of friends on a ski trip. I was given a free upgrade to a superior room which was a nice surprise on arrival. Hotel very conveniently located in downtown Banff near to all the pubs and bars. Good jacuzzi and sauna which was very welcome after skiing. The rooms... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Awesome location! This was our first trip to Canada & am very pleased. Everyone in the entire town/area were very friendly & helpful. The hotel is going through some upgrades but only offered a slight inconvenience as a couple times the back door wasn't accessible. The room was spacious & clean with modern touches. We were on the 2nd floor... More 

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Purehonie, Congratulations to you and your finance on your engagement. We are so pleased that you had such a wonderful stay with us. I am very happy to hear you enjoyed our location and found our rooms to be spacious and clean with modern touches. Thank you for sharing your experience with us. I hope we can welcome you... More 

Southampton, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here over xmas and new year last year for a 2 week skiing holiday and have finally found time to write a review. The hotel itself was fine nothing posh but functional and typical of ski hotels i have stayed at in europe before. The carpets are always stained and the door frames a little bashed, but none... More 

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Ouzoherb, Thank you for leaving such a pleasant review of the Mount Royal Hotel. We are so pleased that you enjoyed your stay with us. We really appreciate your kind words about our staff; I will pass along your comments to them. Like you said having the local ski bus pick-up right behind the hotel makes it very convenient... More 

Calgary, Canada
2 reviews
2 of 5 stars Reviewed 3 weeks ago

If it wasn't for the location of this hotel, we wouldn't have stayed there. It is downtown Banff, super close to the shops, restaurants and, most importantly, the bars. We could literally stumble home (after hitting up MacDonald's on the way). The room was nothing special, definitely don't stay there if you want something romantic; I've stayed in hostels that... More 

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Amanda B Thank you for your recent review of the Mount Royal Hotel First and foremost we deeply regret that you did not enjoy your stay with us and let me apologize for the issues you experienced with parking and wi-fi. Parking is one of Banffs biggest issues for visitors year round and along with land restrictions within the... More 

Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is located in the heart of Banff Town, which made it accessible to everywhere within short distance. The hotel looks decent on the exterior and lobby but the room is extremely rundown and small. The wall is very thin and the sound of the water pipes from nearby rooms can be heard clearly.

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Phashion Thank you for taking the time to leave us feedback regarding your recent stay at the Mount Royal Hotel. We deeply regret your stay with us was not entirely satisfactory and we apologize for some of the issues that lead you to that conclusion. Reviews like yours help us to know what challenges we need to address going... More 

Belize City, Belize, Belize
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 20, 2014

My best friend and i recently stayed at this hotel on Nov 18. 2014 for an overnight and must say that this hotel was most pleasant for the price.. Conveniently located downtown within walking distance to mist stores and shopping malls.. Hats off to front desk staff Megan who i found to be extra friendly in booking us in promptly... More 

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Chucky C Thank you for your recent review of the Mount Royal Hotel. First and foremost we deeply apologize for the fire alarm that disturbed your sleep during your stay, it was due to a technical failure in the Tony Romas kitchen and we regret that it occurred; the issue has since been resolved. We are very happy to... More 

Toronto, Canada
Contributor
17 reviews 17 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed November 18, 2014

I have stayed here twice and find it to be a decent hotel with reasonable rates for Banff. As others have said it is perfectly located. It is clean, comfortable and has what you need, including free wi-fi. They also gave me $20 vouchers for the Toque restaurant for each night (not sure if this is regular or a special.... More 

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear TorontoBloorTravel, Thank you for taking the time to leave us such a splendid review. We are so pleased to hear that you found our hotel to be clean and comfortable. Our most important goal is to ensure that our guests have a memorable visit and the best possible experiences. Thank you again for your feedback. We look forward to... More 

Calgary, Canada
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 16, 2014

The room was great, the bed was very comfortable, the hot tub was hot and the staff were friendly and helpful. The best thing about this hotel is that it is located in the heart of Banff and there is so much to see and do within footsteps of the hotel.

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MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear DeaconBrodie276 Thank you very much for taking the time to leave us your glowing review of the Mount Royal Hotel. It is great to hear you had such a positive experience with us and I would also like to thank you for your very kind words about our staff and for pointing out our fantastic location in the Heart... More 

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Additional Information about Mount Royal Hotel

Address: 138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mount Royal Hotel 3*
Number of rooms: 135
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Also Known As:
Mount Royal Banff
Hotel Mount Royal

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