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Mount Royal Hotel

138 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
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Mount Royal Hotel
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590 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here many times over my lifetime, and by no means is this a luxury hotel, but its not extreme budget either, its right in the middle. Perfect for someone who just wants a nice, clean, comfortable place to stay for the night during their stay in Banff, and also wants really good walking distance (easy walking distance no matter... More 

Was this review helpful? Yes
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear killershay Thank you for your recent review and for continuing to make the Mount Royal Hotel your property of choice during your visits to Banff. We greatly value your feedback in order to provide an even better guest experience going into the future. It was a pleasure to have you stay with us again and we look forward to... More 

Nanton, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Spent the night of March 20th in this fine establishment. Perfect location, right in the heart of downtown Banff. Close to pretty much every major spot and amenity in Banff, and right on the bus route as well. The ONLY negative of this location is we had a street facing room, which can get a little noisy depending on the... More 

Was this review helpful? Yes
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Kevin M, We truly appreciate your kind words about our staff and the hotel, and are so very happy to hear that you enjoyed your stay with us! When you are back in the future it will be our please to give you a quieter room in order to make your experience even better. We look forward to having... More 

Edmonton, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We choose to stay here each time we visit Banff and this time was like each time.. Perfect! Easy check in, free parking, nice sized and looking rooms, comfortable beds, awesome showers and amazing location!!! Best hotel you could stay at for a great price in Banff!

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear kmck942708 On behalf of all of us at Brewster Hospitality I would like to thank you for yet another glowing review of the Mount Royal Hotel and for continuing to make us your hotel of choice during your visits to Banff. It was a pleasure to have you stay with us and we hope for many more visits to... More 

Calgary, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Mount Royal Hotel itself is pretty average as hotels come. The beds were comfortable, the hotel was relatively clean, the staff were all friendly enough... it's really the location that makes this hotel worth staying at. We were fortunate to get a room overlooking Banff Ave and all of the action. Depending on what the purpose of your trip... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear laurG783, Thank you for your recent review of the Mount Royal Hotel. We are very happy to hear that you had a good stay with us and that you found the location so convenient! We truly appreciate all the feedback and suggestions we get in order to make it an even better experience for guests in the future. We... More 

New Zealand
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

stayed for 3 nights and was a great time. Right in the middle of the town which made things easy to get around. Fantastic, hopeful and friendly staff. Great room sizes and very clean. Would stay there again if I happen to be back in Banff. Wayne

Was this review helpful? Yes
MRHGuestServices, Front desk Supervisor at Mount Royal Hotel, responded to this review

Dear Wayne L, Thank you for your recent review of the Mount Royal Hotel, we are very pleased to hear that you had such a good stay with us and found it so convenient! We thank you for your kind words about our staff and hope to see you again in the future if you are back in the area.... More 

Brooks, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Wow this room is very nice..good value...great location to walk every where...very comfortable beds...rooms are very clean..all the staff are friendly and very helpful...will recommend Mount royal hotel to all our friens

Was this review helpful? Yes
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

74john2015, Thank you for your recent review of the Mount Royal Hotel, we are very happy to hear that you had such a pleasant stay with us! We look forward to having you stay with us again in the future, and sincerely thank you for your kind words of our staff and the hotel. Thank you again for your feedback.... More 

Airdrie, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We booked the mount royal hotel through Expedia for our anniversary weekend and we had brought our baby boy. When we tried to check in around 2 because we had our baby and no rooms were available but everyone in after of us kept getting rooms. We finally got a room around 4:00pm and they give us a room that... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Office Manager at Mount Royal Hotel, responded to this review

Dear J-Bone17, Thank you for taking the time to review the Mount Royal Hotel. We appreciate your feedback. We would like to sincerely apologize for the issues you and your family encountered during your stay with us. I would like to discuss this with you directly if you wish to contact me so that I can follow-up more personally with... More 

Brisbane, Australia
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We made a last minute decision to spend a few days in Banff and were really happy to be able to book the Mount Royal Hotel at a really good price. This hotel location is excellent on the main street of Banff, where all the shops and restaurants are (a lot of the other hotels are a little bit outside... More 

Was this review helpful? Yes
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Callie B, Thank you for your recent review of the Mount Royal Hotel, we are very pleased to hear that you had a good stay with us and found it so convenient. We apologize for your problems in regards to noise, the downtown area in Banff tends to get a little noisy, and we really hope that the complimentary... More 

Scottburgh, South Africa
Top Contributor
81 reviews 81 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I read a few reviews before staying here, but as we were here for a mini-conference the booking was fait-accompli. I was pleasantly surprised to have nice room of comfortable size, comfortable bed, nice big screen TV so I didnt have to fall asleep while destroying my glasses; clean bathrooms and all the bathroom amenities one needed. We also had... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Office Manager at Mount Royal Hotel, responded to this review

Dear Tony K, Thank you for leaving us such a positive review of your recent stay at the Mount Royal Hotel. We are so pleased to hear that you had such a wonderful experience with us. Your kind words about our staff is much appreciated. We hope you can come back and stay with us again in the future. Sincerely,... More 

Hong Kong, China
Contributor
17 reviews 17 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stay one night here and i was appreciated for its location, many shops and food around, value of money and big room. Their staff is helpful too, especially for my parking issue. It is truely that I will stay again if i back

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Mount Royal Hotel, responded to this review

Dear Eric H, Thank you for your recent review of the Mount Royal Hotel, we are very pleased to hear that you had such a good stay with us! We thank you for your kind words about our staff and the hotel, we look forward to having you stay with us when you are in the area again! Thank you... More 

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