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Inns Of Banff

600 Banff Ave, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Inns Of Banff
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878 Reviews from our TripAdvisor Community

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Calgary
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 10, 2012

Me and my two children stayed here for just one night this past weekend. We just live in Calgary so thought it would be a nice night away to visit Banff and got a decent rate last minute. Pretty much have the same comments as most guests, it is an older hotel so it is a little outdated. We stayed... More 

Helpful?
2 Thank joeywilson28
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review

Thank you for your comments. We do strive to provide a family environment at the hotel even on sell out weekends and I am so glad you and your children enjoyed your time with us. We like guests of all ages to enjoy using our outdoor pool facility and we do have friendly staff on duty at this area during... More 

Sydney
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 5, 2012

Overall we found this accomidation fantastic value for money. The staff were very helpfull, and the location is just perfect. Our room was clean and tidy, and every day we returned from the ski fields it had been cleaned well.

Helpful?
2 Thank Amy T
Calgary, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 4, 2012

Look its a great deal - but trying to find building B to go A and then to the rooftop hot pool without changing room to a corridor leading to a parking lot and then to what looks like a motel was interesting. The bar was like going to Little Jimmy's dads rumpus room bar with wood panelling from the... More 

Helpful?
2 Thank kaj k
York, United Kingdom
Level Contributor
275 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
3 of 5 stars Reviewed February 2, 2012

We had a great time skiining in Canada and the hotel was a good functional base, although it did feel very dated. The Room was huge but the bathroom was very small. Outdoor pool was great as was the basement bar and food was ok. Main issue was after a days skiing it was quite a hike and maze inside... More 

Helpful?
2 Thank ExplorerIIYorkshire
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review

Thank you for your review. I am very pleased to hear that you took advantage of our huge outdoor hot pool with its spectacular mountain views. It certainly is a wonderful place to relax after a hard day on the slopes. 'The Bears Den Pub' as you mentioned is a convenient and cozy place to retire to afterwards for food... More 

Calgary
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed January 30, 2012

Being a frequent traveler to Banff, I've stayed in various hotels with this stay being my second at the Inns of Banff. This time I booked my room through a travel agency (Marlin Travel). Check In / Check Out: Check In was very fast and easy. They will ask for your credit card to hold a $50 retainer for incidentals.... More 

Helpful?
5 Thank icannotthinkofaname
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review

Thank you for your valued comments. The public areas of our 'Swiss Village' building have indeed just been fully updated with new carpets, paint and fittings and of course we would have immediately taken care of the maintenance issues in your room if we had been made aware of them. My apologies if the actions of a staff member caused... More 

London, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 30, 2012

We had a very good time at Inns of Banff, for the price that we paid I feel that we got great value. The staff were friendly and very helpful at all times, the room was a good size and well maintained. With the hot pool as a huge positive I would say that the place does itself justice. Realising... More 

Helpful?
2 Thank PeteC1978
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review

Thank you for your comments. I am very glad to here you enjoyed your time at the hotel and found us to be great value for money. Our large outdoor hot pool is a wonderful facility with outstanding mountain views and I am very please to hear you enjoyed using it. More 

Ramsbottom, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 25, 2012

Stayed here over Xmas & New Year had a good stay. My room was large & clean & the bed was very comfortable, the only minor issues would be more wardrobe/cupboard/storage needed (which could easily be fitted into the large room) & the heating was noisy & a bit too cool (don't know if all rooms are like this or... More 

Helpful?
2 Thank Pete B
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review

Thank you for your review. We are extremely proud of all of our staff and I am glad to hear you found them to be helpful and friendly. I am also delighted to hear you found the complimentary bus pass useful for traveling the short distance to downtown Banff. More 

Calgary
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed January 22, 2012

Despite booking at the busiest time of the year ( New Years), there are certain characteristics to this hotel that can hold true regardless of the date. Simply put, this hotel is outdated and in need of a major renovation. Throughout the hotel, the carpets were filthy and the decor was rank. The mountain facing king suite which we paid... More 

Helpful?
4 Thank bubblegum101

Travelers are raving about these Banff hotels

Regina, Canada
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed January 19, 2012

The hotel is serviceable and has parking (not covered). 4 of us headed to banff for a weekend and got a discounted rate using out SUTP coupon and on Sunday the two that didn't want to ski got some free passes to the hot springs that are near town. It is not near the centre of town - we walked... More 

Helpful?
3 Thank ProudCanuck
Inns_of_Banff_GM, General Manager at Inns Of Banff, responded to this review

Thank you for your review. I am very pleased to hear you took advantage of our large outdoor hot pool, but please accept my apologies that hotel rules do not permit food or drink of any kind in this area. The hotel does provide complimentary transit tickets for those guests that prefer not to walk to the center of town. More 

Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed January 17, 2012

Wow, has this hotel ever decreased in hotel quality over the years. Our room was not clean. Looked like it hadn't been vaccuumed in a month, bathroom floor tile dirty, hair in the bathtub, carpets mended with duct tape and stained. Yikes! Yes, it's dated, but they should at least upkeep the hotel. The outdoor hot tub had mud on... More 

Helpful?
3 Thank 0dearchicag0
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