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High Country Inn

419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
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High Country Inn
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High Country Inn
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176 reviews from our community

Traveler rating
    36
    95
    32
    6
    7
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50
76
7
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for High Country Inn
See the most recent reviews
Calgary
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 16, 2014

Basically we paid 189 a night for two nights. I'll start with the pro's. Bed was comfy and it was quiet, that's about it. And they had to flat screen tv's but you are in Banff why would you watch tv. 1)Room obviously hadnt been renovated in at least 15 years. Stains on the carpet and the Blinds were falling... More 

Was this review helpful? Yes 2
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Guest, Thank you for taking the time to leave your feedback. We're very sorry that you weren't 100% satisfied with your stay. I will address your concerns in order: Rate: $189 a night during summer in Banff is a very reasonable rate. I'm not sure how much research you did into other rates at the time, but we are... More 

Cambridge
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 11, 2014

Check in was efficient and friendly. Our room was spacious and had a fridge, iron with board, usual coffee and tea stuff and a widescreen TV with a superb picture. The pool is just about big enough to swim in but too shallow at one end so forget any serious lengths. 2 Jacuzzi pools keep the ladies happy, one at... More 

Was this review helpful? Yes
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Guest, Thank you for taking the time to leave your feedback! We're very sorry that we had run out of a few breakfast items during your stay. We do our very best to keep on top of these things but sometimes it is hard to gauge exactly how much of which item will be consumed. It also sounds like... More 

Colchester, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 8, 2014

Check in quick and efficient. Staff were friendly and very helpful. Rooms were clean and beds/pillows comfy. Breakfast was OK. Location good for walking around Banff. We stayed two nights and on both days the water temperature was only warm. Have given a very good because the rooms were spacious and well maintained and kept very clean.

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Edmonton
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 2, 2014

We had an awesome experience at the High Country Inn. With small kids (4 and 1), it was great to have the pool, which was only used by us at the three instances we accessed it. The location was great - fairly close to all the shops. Rooms were clean and well-maintained. Staff were friendly and helpful. Very nice to... More 

Was this review helpful? Yes
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Guest, Thank you so much for taking the time to leave your feedback! We're glad you enjoyed your stay here and hope to see you again soon. Kind Regards, Laura Preston Front Office Manager More 

Edmonton, Canada
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 28, 2014

My wife and I took my parents to Banff just to get out of town for a couple days. Got good weekend rates for 2nd floor rooms with 2 queen beds through AMA. Price included breakfast which offered waffles, french toast and fresh fruit in addition to the usual cereal and muffins. The rooms were quite large and appeared to... More 

Was this review helpful? Yes 2
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Guest, Thank you very much for taking the time to leave your feedback, we greatly appreciate it. Glad you enjoyed your time here and hope to see you again soon! Best Regards, Laura Preston Front Office Manager More 

Currumbin, Australia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 26, 2014

My fiancé & I stayed here in April 2014, we were only supposed to stay 5 nights however we were so impressed we ended up staying 18 nights. Awesome facilities, friendly staff & very clean! We enjoyed the free breakfast and internet and we loved sitting on our balcony enjoying the view of beautiful Cascade mountain. Great value for money!... More 

Was this review helpful? Yes 3
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Hi Ben, Thank you so much for your feedback, it is much appreciated! We loved having you here during your time in Banff and we're glad you enjoyed the breakfast, notably the boiled eggs. The High Country Inn misses you both, and Rita sends her love. Best Regards, Laura Preston Front Office Manager More 

Canada
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 16, 2014

I was at this hotel for 2 nights for a school trip. We were a large group of mainly teenagers but we were accommodated very well. Our room was clean with a newly remodeled bathroom. The beds were really nice, very comfortable - the best part of the stay. The bed linens were soft and comfortable, and you could smell... More 

Was this review helpful? Yes
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Past Guest, Thank you so much for your positive feedback! We loved having your group to stay with us, kids and teachers were all a pleasure to work with. Thanks and we look forward to seeing you again in the future. Laura Preston Front Office Manager More 

Killarney, Canada
Contributor
12 reviews 12 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 29, 2014

We went to Banff for a wedding and wanted somewhere to stay that was comfortable, clean, and reasonable in price, because you are not in your room much. we had our daughter, son in law and two grandchildren. they loved the pool and hot tub. the breakfast was quite good. they were very friendly and where very accommodating. we will... More 

Was this review helpful? Yes
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Hi there, Thank you very much for taking the time to provide us with some feedback! Guest satisfaction is of the utmost importance to us, and we hope to have you stay with us again soon. Best Regards, Laura Preston Front Office Manager More 

Brandon, Canada
1 review
5 of 5 stars Reviewed April 20, 2014

As a young family, taking a trip is a big deal. We decided on Banff for so many reasons and thoroughly enjoyed our stay at the High Country Inn. Newly renovated room along with top notch staff. It was close to everything we wanted to do, without the congestion of being right downtown. We will definitely be back again!

Was this review helpful? Yes
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Guest, Thanks for your recent positive feedback! We look forward to having you stay with us again in the future. Best Regards, Laura Preston Front Office Manager More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 15, 2014

Hello, We had been to Banf during summer in 2013 and had got a chance to stay in High Country Inn in Banff. It was a very good experience to stay there, with nice comfortable big rooms, with nice views of the mountains, nice breakfast facilities and a co-operative staff. Location was also good as most of the tourist places... More 

Was this review helpful? Yes
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Guest, Thank you for taking the time to review your past stay with us here in beautiful Banff! We're glad you enjoyed your time here, and hope to see you again this year. Best Regards, Laura Preston Front Office Manager More 

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