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High Country Inn

419 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A7, Canada
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192 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (51)
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There are newer reviews for High Country Inn
See the most recent reviews
Zwolle, The Netherlands
Level Contributor
86 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Banff is not very big but still this hotel has the advantage of being on easy walking distance from the town centre. The entire hotel is clad in somekind of eighties brown and beige styling. In some parts this makes it a bit gloomy (like in the breakfast room). But the room was maintained well, everything worked and really clean.... More 

Was this review helpful? Yes
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thank you for your kind review of our property! I am glad you enjoyed your stay with us and we look forward to seeing you again one day. Best wishes, Lucinda Wynn Front Office Manager. More 

Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I spent two nights here on our recent trip. The room was a good size and was very clean. The hotel has reasonable facilities and the breakfast was a limited continental style. While the hotel is not in the main area of Banff, if is only a 5-10 minute walk away, so not an issue. Staff were... More 

Was this review helpful? Yes 1
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thank you so kindly for your positive review of our hotel. I am glad to hear you enjoyed all aspects of your stay and we look forward to hosting you again in the near future! Kind regards, Lucinda Wynn. Front Office Manager More 

Hobart, Australia
Level Contributor
90 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Friendly staff, able to park underneath with elevator to floor. Balcony overlooked Banf Ave. Room on second floor. Two queen beds. Close to everything Banf has to offer. Clean. Had fridge and ironing board. Ice machine always an added plus. Continental breakfast had a good selection with an excellent fresh fruit salad. Would stay again.

Was this review helpful? Yes
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Clare, Thank you for taking the time to give such a positive review of our hotel, it is greatly appreciated! I'm pleased to hear you enjoyed all aspects of your stay and the newly renovated rooms. We look forward to seeing you again in the near future! Best wishes, Lucinda Wynn. Front Office Manager More 

Taastrup, Denmark
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is perfectly located in a short walking distance from Banff downtown. The employees were nice but it can be discussed if it's good service when we had to go down to reception from the third floor 2 times before getting access to the room. They couldn't get the keys to work and the next day we had the... More 

Was this review helpful? Yes
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Susan, Thank you for taking the time to write a review of our property. I am glad to hear you enjoyed your newly renovated rooms and I do apologies about the keys not working, sometimes they can be deactivated by holding them next to a cell phone or a camera. We hope to see you again one day soon!... More 

Prestwick, United Kingdom
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 1, 2015

Hotel is a walk away from shops and restaurants. Included breakfast had a reasonable selection. We had a 2room suite as we were travelling with adult son but you had to go through our room to get to bathroom - not ideal layout. The room had a microwave and dining table and chairs but no crockery or cutlery. We were... More 

Was this review helpful? Yes 1
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear Catherine, Thank you for taking the time to review our hotel. I am glad to hear you enjoyed your stay and I do apologies for your room not being made up by the time you returned. Usually all our arrivals at the hotel for that day are the priority rooms as check in is guaranteed at 4pm and then... More 

Chicago, Illinois
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 31, 2015

We stayed here for 5 nights in a suite that had two queen beds. We thought it had a pull out in the main room but it was a queen bed; we would have preferred to have a sofa than to have to sit on the bed. Otherwise the room had a small dining table with chairs, a microwave and... More 

Was this review helpful? Yes 1
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thanks for taking the time to review our hotel online, it is greatly appreciated! I'm glad to hear you enjoyed your stay with us and we look forward to seeing you again in the near future. Warm regards, Lucinda Wynn. Front Office Manager More 

St. Albert, Alberta
Level Contributor
35 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed May 28, 2015

The High Country Inn is one of a group of moderately-priced hotels along Banff Avenue in this popular tourist town of 8000 in Alberta's Rocky Mountains. Built about 30 years ago, this inn is close to the shopping, dining/drinking, and entertainment areas of Banff without being right in the centre of the "action". The rooms in the High Country are... More 

Was this review helpful? Yes 1
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thank you for taking the time to review our property. Your positive and detailed feedback is highly appreciated and I am so glad to hear you thoroughly enjoyed your stay with us and all aspects of the hotel. We are also grateful that you decided to call the hotel direct. We look forward to hosting you and your... More 

coventry uk
Level Contributor
135 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed May 25, 2015

I stayed at this hotel for three days earlier this month. The hotel is in a great location in central Banff, short walk to shops and restaurants. The room was a tad dated, but the beds and television appeared to be new. There was a balcony and the wifi signal was great. We had a hire car, so the underground... More 

Was this review helpful? Yes
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thank you for your positive review of our hotel. We look forward to seeing you again one day! Kind regards, Lucinda Wynn. Front Office Manager More 

Calgary, Canada
2 reviews
1 of 5 stars Reviewed May 20, 2015

I wouldn't give this hotel any rating if I could... Air conditioners are disgusting! do they ever clean them out? only blew out dust if you ask me. Found garbage under the bed (and on deck) and glasses did not look clean... i wouldn't dare trust those.. Chambermaid staff were loud and glared at me when i switched my do... More 

Was this review helpful? Yes
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thank you for your feedback concerning our property. I would like to apologize for your discontent this past week while visiting our hotel. I would also like to add that it was disappointing from our perspective that you did not give us the chance to improve the situation. We certainly could have offered a different room or some... More 

Winnipeg, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 19, 2015

High Country is a nice clean hotel in a good location on Banff Avenue. It is an easy walk to restaurants and shopping which is a convenient option as parking downtown can be challenging. The staff were very helpful and friendly.

Was this review helpful? Yes 1
High_Country_Inn, Front Office Manager at High Country Inn, responded to this review

Dear guest, Thank you for taking the time to review our property. I am very pleased to hear you enjoyed your stay with us and we look forward to hosting you and your family again in the near future! Take care, Lucinda Wynn. Front Office Manager. More 

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