I have nothing but good to say about this resort!!
The staff is so friendly!
I would go back anytime!!
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- Douglas Fir Hotel Chalets
- Douglas Fir Banff
- Douglas Fir Resort

I have nothing but good to say about this resort!!
The staff is so friendly!
I would go back anytime!!
More
We recently stayed for several nights, in a pet friendly unit. I am always slightly horrified by the pet money grab, I can see a onetime fee, but really $25 a night? How is the number of nights one stays going to effect how the unit is cleaned? I will admit, I was less concerned about our golden retriever shedding...
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We recently stayed 3 nights at the Douglas Fir with our 3 teenagers. We booked a one-bedroom with loft. The suite was absolutely perfect. The 3 kids had the loft and turned it into their "apartment" for the weekend - it had 2 queen beds, a large dresser, flat screen tv, and a bathroom. My husband and I had the...
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Thank you so much for taking the time to provide such a wonderful review. You have captured the essence of a vacation at the Douglas Fir Resort perfectly and I am thrilled to hear how much you enjoyed your stay with us. Our Bed and Cook Your Own Breakfast package is a favourite amongst many families who stay at the...
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This resort is extreme value for money for a goup. Excellent location with free bus service outside your door. Friendly staff and spacious accomodation. 3 km from main street. Great views from some rooms. Thank you douglas fir for making our trip more fun
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Thank you very much for your comments. I’m pleased that you had an excellent stay and you enjoyed our accommodation, complimentary bus service and beautiful location. I hope we are your hotel of choice again in the future.
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What can I say this place is great. Wood burning fire place. Water slides .Loft suites. Unbelievable views. If I had to recommend one place in Alberta to someone who had never visited this would be it. Yes it is older but has been thoughtfully maintained and cleaned.As close as you get to camping in the mountains . They dont...
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Thank you for your kind words. I’m happy to hear you thoroughly enjoyed your stay with us. We believe in ‘Added Value’ when it comes to family holidays in Banff, which is why we are happy to provide all our amenities as well as things like free firewood, WIFI, bus passes and parking at no extra cost to our guests....
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I took my 2 in a half daughter, 11 month old son and wife out to Banff for Mother's day and stayed at the Douglas Fir loft room in the main lodge. A little out dated but the grounds are kept up and they have done reno's so the place is still great. The kitchen was very handy for our...
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Thank you so much for your review. I’m thrilled to hear you had a wonderful Mother’s Day weekend with us. As you mentioned we are in a continual process of updating our many hotel amenities and rooms so I’m pleased to hear that you liked our most recent renovations. Spring time in Banff causes some difficulties with regards to when...
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I don't think there is much doubt that this place is, in theory the best family accommodation in Banff. With the kids playzone, water slides, pool, sauna and whirlpool, you have a number of recreational activities, and with full kitchen facilities and utensils, you can cook as you please. The laundry and grocery facilities on site provide a further bonus,...
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Thank you for your comments on your recent stay with us. It is unfortunate that you encountered so many static shocks during what otherwise would seem to have been a very enjoyable visit to Banff. To address your concern, static shocks are very common at high altitudes, in cold temperatures and in dry weather conditions; all prominent conditions throughout all...
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Overall our stay was good. A couple things to note: the kitchen has cheaper quality appliances. Couldnt even use the bottle opener because it was too cheap it would bend backwards. There was only one smaller fry pan that was usable. The other one would instantly burn our food. The fridge was so cold (even turned down past the "normal"...
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Thank you for taking the time to write a review. I’m pleased to hear that overall you enjoyed your stay with us. Your feedback regarding our kitchen appliances, playpen and baby changing facilities in our Private Guest Pool are extremely useful as we are always striving to provide a better experience for our guests. I’m happy that our staff provided...
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Stayed here with my sister and her family - fantastic for the kids to have such excellent play areas and waterslides to enjoy after sightseeing in Banff. The hotel staff were excellent and any request was promptly responded to. The suites were all clean and everything we needed was in the kitchen but the overall decor could use some updating....
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Thank you for providing your review! I’m pleased to hear you found your stay with us a comfortable one and that our staff were able to promptly deal with your requests. We are in a continual process of renovating aspects of Douglas Fir Resort & Chalets and we appreciate your feedback on our décor. We are extremely grateful for your...
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I have been going to Douglas Fir since I was little...I was recently stayed at Douglas Fir for a girls weekend the cabins were exactly how I had remembered. The kitchen was fully equipped with all the necessaties. Maybe new comfortable mattress' but other than that It was a great experience and will definetly be back. Great for families or...
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Thank you so much for taking the time to write a review on your stay with us. I’m thrilled to hear you all had a wonderful girls weekend getaway in out mountain cabins and that that were exactly as you’d remembered them as a child. Our A-Frame Chalets are perfect for adult retreats with their privacy and up to three...
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