We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Douglas Fir Resort & Chalets

3.0 of 5 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Douglas Fir Resort & Chalets
Professional photos View all
Browse nearby
Douglas Fir Resort & Chalets
Write a Review

751 reviews from our community

Traveler rating
    275
    308
    108
    38
    22
See reviews for
472
107
4
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
  • All months
    (751)
  • Mar-May only
    (143)
  • Jun-Aug only
    (276)
  • Sep-Nov only
    (174)
  • Dec-Feb only
    (158)
All months
Cochrane, Canada
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars NEW

This is a good place to take the family. The rooms are big, clean, comfortable and well appointed. The decor is rustic with wood paneled walls and stone-face fireplaces. Nice view of the mountains. Lots for the family to do at the hotel and around town. The in-room DVD player and connections for game consoles is a good idea. The... More 

Was this review helpful? Yes
alberta,canada
Top Contributor
103 reviews 103 reviews
42 hotel reviews
149 helpful votes 149 helpful votes
3 of 5 stars Reviewed January 27, 2015

Chose this place on the basis that we were traveling with kids and the waterslides on site. They really are the perk to this property and included with your stay. The outdoor hot tub needed the water temp turned up, the hot tubs inside were much hotter. We had a one bedroom condo that had a full kitchen, separate bedroom... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 20, 2015

We spent our tenth anniversary here in one of the Jacuzzi suites. With the wood-burning fireplace, it was a quiet, romantic stay. We went back to Banff with my parents and stayed here again. The free bus to and from downtown is a life saver. No driving required after you check in. Ask for a mountain view, you won't be... More 

Was this review helpful? Yes
London, Kentucky
Top Contributor
51 reviews 51 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed January 12, 2015

We had a one bedroom loft townhome type accomodation. The kitchen was well equipped and we all found the beds comfortable. Appreciated the fireplace and the space to spread out. It was really cold while we were there so we noticed it chilly by the large patio doors. We had to wrap up in blankets if we were sitting on... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 7, 2015

Nice location and price point. The wood burning fireplaces are a nice touch. Kitchens are small and the rooms could use some upkeep/renovations. Front desk staff are friendly and helpful. Parking is a problem, especially if somebody parks in your spot. WiFi is spotty if that is something you need.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed January 6, 2015

We stayed three days and did enjoy our stay. Banff is so beautiful. Unfortunately when we checked out one of our daughters forgot to pack her moccasins. Upon contacting the establishment I was told they couldn't find them. This was very disappointing and will definitely impact where we stay next year.

Was this review helpful? Yes
London
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 5, 2015

Where can beat Tunnel Mountain views? That was wonderful. As was the wood-burning fireplace in our one-bed condo. However, our experience was not all great. We rented a one bed condo with a bed in the living room in case family or friends wanted to join us for any of the 3 nights we were there. They only came for... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed January 3, 2015

Their sign, website and front desk all say the waterslides are open until 10 on Saturdays - we showed up at 8:30 and was asked if we were "public" when we said yes we were told they were closed. When I pointed out the sign, the other swimmers I was told sorry we've done our cash out - very disappointed... More 

Was this review helpful? Yes
Calgary, Canada
Top Contributor
291 reviews 291 reviews
89 hotel reviews
389 helpful votes 389 helpful votes
3 of 5 stars Reviewed December 30, 2014

We have stayed at the Douglas Fir Resort on several occasions over the past 25 years. This was our first return with daughter’s family and grandchildren. The resort is very child friendly with an indoor waterside, a pool with hot-tub as well as an outdoor heated pool. There is also a very large child activity area with padded Jungle Jim... More 

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 29, 2014

Stayed here with family and friends. We usually stay at places on the main strip, but decided to do something different... not a wise choice apparently. We were told we were booked into a loft unit, but were given a basement suite that resembled a root cellar. For the money we paid it was beyond disappointing... needless to say getting... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Douglas Fir Resort & Chalets? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Douglas Fir Resort & Chalets

Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Orbitz, Booking.com, Despegar.com, Priceline, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Douglas Fir Resort & Chalets reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Hotel Chalets
Douglas Fir Banff

207 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (188)
Viewed
Room/suite (38)
Viewed
Family/play areas (12)
Viewed
Bathroom (7)
Viewed
Pool/beach area (6)
Viewed
Hotel & grounds (43)
Viewed
View from room (17)
Viewed
Dining (5)
Viewed
2:36
Videos (2)
Viewed
Other (58)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (8)
Viewed
Family/play areas (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay