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All 33 Banff hotels

Douglas Fir Resort & Chalets

3.0 of 5 Hotel   |   525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
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Ranked #16 of 33 hotels in Banff
A recent review
5 of 5 stars reviewed 3 days ago
Justin Z Calgary, Canada
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714 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The resort was nice. Te waterslides were conveniently located by the cabins. They had lots of firewood and were never low. The pool was great. I loved how they had a waterslide and hot tub, and a seperate pool and hot tub. The place was quiet, and the kitchens were nice. It was very cozy. I would reccomend this hotel... More

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Edmonton, Canada
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have stayed here MANY times in almost all of the different condo/room types. This last trip was made better by a few improvements that the hotel is making. They have added a new, large outdoor hot tub area to the water park, which is awesome because the temperature in the hot tub inside the water park was always lukewarm... More

Was this review helpful? Yes 1
14 reviews 14 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is our second time staying at the Douglas fir. Although the 'resort' was fantastic, awesome indoor park, waterslides' kitchenette our room was directly over the parkade door (rm 303). It did wake our baby a few times arms the constant headlights in our room also kept us awake. Too bad it really is a great hotel, just room location... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We just returned from a fantastic trip to banff and jasper. We stayed at the Douglas fir for 4 nights. Overall - we had a good stay. The room was comfortable and the kitchen fully equipped. The beds were quite comfortable as well. The view from our room was great / facing the mountains and a great way to wake... More

Was this review helpful? Yes 1
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We had stayed here for a quick getaway outside the city. This was our first time staying on Tunnel Mountain as we usually stay downtown. We will definitely be back now that we've experienced great views and quietness away from the hustle and bustle of the core. I had requested an early check out the day we were arriving. Unfortunately... More

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Calgary, Canada
Top Contributor
76 reviews 76 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We booked a 'condo' in one of the chalets, which are 4 plex condos (2 up, 2 down) that all have the same view where you see mainly trees and a walking trail. Average sized balcony with 2 chairs and small end table. Even the 'basement' condo has a balcony that is not on ground level, due to the slope... More

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Spruce Grove, Canada
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Took the kids on a week long trip through Alberta and started with Banff. Douglas Fir offers a nice locale, comfortable room / suite for our family and the water slides were a huge hit, as was the outside hot tub. Nothing excessive but good value for money. Think the kids would love to go back and waterside again.

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Lubbock, Texas
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Procrastinated making reservations for our one night stay in Banff and found this as one of the few places to accommodate our 5 person family in one room/suite. The rooms were fairly dated, but clean and we slept comfortably. I was a bit concerned about noise while observing some of the younger local crowd arriving with cases of beer, but... More

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Vancouver, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

We've stayed at the Douglas Fir before, and what we remembered was the same - comfortable, relatively spacious room w/ the best-stocked kitchen anywhere, and away from the insanity that is known as the Banff townsite (we didn't come here to eat out or shop! We came here to hike & explore). Whether or not the furnishings are "dated" is... More

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Vancouver, Canada
1 review
2 of 5 stars Reviewed 1 week ago

We stayed there for 3 nights. The facilities are old and somewhat dirty. Housekeeping service was poor. At 5 p.m. both days, the chalet was still not cleaned up and we have to call the reception to request for the housekeeping service. The quality of the service and the chalet condition don't worth for the price paid for.

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Additional Information about Douglas Fir Resort & Chalets

Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Douglas Fir Resort & Chalets 3*
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Also Known As:
Douglas Fir Resort & Chalets Hotel Banff
Douglas Fir Resort And Chalets
Douglas Fir Hotel Chalets
Douglas Fir Banff

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Hotel & grounds (39)
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Room/suite (32)
Bathroom (5)
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#10 Family Hotel in Banff
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Official Description (provided by the hotel)
Banff’s Finest Family Accommodation, located on peaceful Tunnel Mountain. All units have full kitchen, air-conditioning, fireplace (most are wood-burning) and flat-screen TVs, DVD players and Plug n’Play panels (families can now bring their electronic gaming systems). Amenities include 2 BRAND NEW giant indoor waterslides, swimming pool, kiddie pool, games room, multilevel indoor playzone, saunas, whirlpools, steam room, fitness room, barbecue stations and FREE/UNLIMITED use of the Town of Banff shuttle bus. Free WiFi and internet kiosk, free local calls and free parking. ... more   less 
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  • At what time does the pool open each day?

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