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All 33 Banff hotels »

Douglas Fir Resort & Chalets

3.0 of 5
525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
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Douglas Fir Resort & Chalets
Ranked #2 of 33 hotels in Banff
4.5 of 5 stars 488 Reviews
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488 reviews from our community

What travelers say about this hotel
  • Water slide(25)
  • Full kitchen(15)
  • Very clean(13)
  • Wood burning(10)
  • Hot tub(10)
  • Bedroom condo(9)
  • Flat screen TV(8)
  • Play area(7)
  • Indoor playgrounds(5)
  • Shuttle buses(3)
Traveler rating
    205
    211
    47
    18
    7
Only show reviews for Family (308) | Couples (68) | Business (5)
Date Rating
Montreal, Canada
1 review
5 of 5 stars Reviewed May 23, 2012 NEW

I have nothing but good to say about this resort!! The staff is so friendly! I would go back anytime!! More

Was this review helpful? Yes
Prince George, Canada
Senior Contributor
45 reviews 45 reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 22, 2012 NEW

We recently stayed for several nights, in a pet friendly unit. I am always slightly horrified by the pet money grab, I can see a onetime fee, but really $25 a night? How is the number of nights one stays going to effect how the unit is cleaned? I will admit, I was less concerned about our golden retriever shedding... More

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See 3 more reviews by cathaleen for Banff
Ponoka, Alberta, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 21, 2012 NEW
3
people found this review helpful

We recently stayed 3 nights at the Douglas Fir with our 3 teenagers. We booked a one-bedroom with loft. The suite was absolutely perfect. The 3 kids had the loft and turned it into their "apartment" for the weekend - it had 2 queen beds, a large dresser, flat screen tv, and a bathroom. My husband and I had the... More

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Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
May 22, 2012

Thank you so much for taking the time to provide such a wonderful review. You have captured the essence of a vacation at the Douglas Fir Resort perfectly and I am thrilled to hear how much you enjoyed your stay with us. Our Bed and Cook Your Own Breakfast package is a favourite amongst many families who stay at the... More

Mumbai (Bombay), India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 20, 2012 NEW
1
person found this review helpful

This resort is extreme value for money for a goup. Excellent location with free bus service outside your door. Friendly staff and spacious accomodation. 3 km from main street. Great views from some rooms. Thank you douglas fir for making our trip more fun More

Was this review helpful? Yes
Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
May 22, 2012

Thank you very much for your comments. I’m pleased that you had an excellent stay and you enjoyed our accommodation, complimentary bus service and beautiful location. I hope we are your hotel of choice again in the future. More

Calgary
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 19, 2012 NEW

What can I say this place is great. Wood burning fire place. Water slides .Loft suites. Unbelievable views. If I had to recommend one place in Alberta to someone who had never visited this would be it. Yes it is older but has been thoughtfully maintained and cleaned.As close as you get to camping in the mountains . They dont... More

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See 2 more reviews by jimmyreds for Banff
Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
May 22, 2012

Thank you for your kind words. I’m happy to hear you thoroughly enjoyed your stay with us. We believe in ‘Added Value’ when it comes to family holidays in Banff, which is why we are happy to provide all our amenities as well as things like free firewood, WIFI, bus passes and parking at no extra cost to our guests.... More

Calgary
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 14, 2012
1
person found this review helpful

I took my 2 in a half daughter, 11 month old son and wife out to Banff for Mother's day and stayed at the Douglas Fir loft room in the main lodge. A little out dated but the grounds are kept up and they have done reno's so the place is still great. The kitchen was very handy for our... More

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See 2 more reviews by worldparrot for Banff
Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
May 23, 2012

Thank you so much for your review. I’m thrilled to hear you had a wonderful Mother’s Day weekend with us. As you mentioned we are in a continual process of updating our many hotel amenities and rooms so I’m pleased to hear that you liked our most recent renovations. Spring time in Banff causes some difficulties with regards to when... More

Brisbane, Australia
Senior Contributor
42 reviews 42 reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed May 11, 2012
3
people found this review helpful

I don't think there is much doubt that this place is, in theory the best family accommodation in Banff. With the kids playzone, water slides, pool, sauna and whirlpool, you have a number of recreational activities, and with full kitchen facilities and utensils, you can cook as you please. The laundry and grocery facilities on site provide a further bonus,... More

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Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
May 23, 2012

Thank you for your comments on your recent stay with us. It is unfortunate that you encountered so many static shocks during what otherwise would seem to have been a very enjoyable visit to Banff. To address your concern, static shocks are very common at high altitudes, in cold temperatures and in dry weather conditions; all prominent conditions throughout all... More

Winnipeg, Manitoba, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 11, 2012
2
people found this review helpful

Overall our stay was good. A couple things to note: the kitchen has cheaper quality appliances. Couldnt even use the bottle opener because it was too cheap it would bend backwards. There was only one smaller fry pan that was usable. The other one would instantly burn our food. The fridge was so cold (even turned down past the "normal"... More

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Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
May 23, 2012

Thank you for taking the time to write a review. I’m pleased to hear that overall you enjoyed your stay with us. Your feedback regarding our kitchen appliances, playpen and baby changing facilities in our Private Guest Pool are extremely useful as we are always striving to provide a better experience for our guests. I’m happy that our staff provided... More

Canmore
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 9, 2012
2
people found this review helpful

Stayed here with my sister and her family - fantastic for the kids to have such excellent play areas and waterslides to enjoy after sightseeing in Banff. The hotel staff were excellent and any request was promptly responded to. The suites were all clean and everything we needed was in the kitchen but the overall decor could use some updating.... More

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Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
May 10, 2012

Thank you for providing your review! I’m pleased to hear you found your stay with us a comfortable one and that our staff were able to promptly deal with your requests. We are in a continual process of renovating aspects of Douglas Fir Resort & Chalets and we appreciate your feedback on our décor. We are extremely grateful for your... More

Calgary, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2012
2
people found this review helpful

I have been going to Douglas Fir since I was little...I was recently stayed at Douglas Fir for a girls weekend the cabins were exactly how I had remembered. The kitchen was fully equipped with all the necessaties. Maybe new comfortable mattress' but other than that It was a great experience and will definetly be back. Great for families or... More

Was this review helpful? Yes
Douglas Fir Resort, Manager at Douglas Fir Resort & Chalets, responded to this review
May 10, 2012

Thank you so much for taking the time to write a review on your stay with us. I’m thrilled to hear you all had a wonderful girls weekend getaway in out mountain cabins and that that were exactly as you’d remembered them as a child. Our A-Frame Chalets are perfect for adult retreats with their privacy and up to three... More

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Additional Information about Douglas Fir Resort & Chalets

  • Douglas Fir Hotel Chalets
  • Douglas Fir Banff
  • Douglas Fir Resort
Address: 525 Tunnel Mountain Drive, Banff, Banff National Park, Alberta T1L 1B2, Canada
Price Range: $$

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Douglas Fir Resort & Chalets
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