We were interested in finding a hotel close to downtown, which offered kitchenette facilities for our young family. Charlton's met and/or exceeded our expectations in all areas. The kitchenette suite was spacious, clean and reasonably priced, with two separate sleeping areas. The suite appeared to have been recently renovated, with updated decor and bathroom fixtures. The heated tiles in the... more

Stayed for 2 nights in August. The hotel was very clean and the staff was more than accomodating. The room was nicely layed out, although a bit on the small side. The only down side was poorly fitting sheets and an older bedspread. The location was great - about 5 blocks from downtown. Breakfast facilities at the hotel would have... more

From TripAdvisor, this looked like the best hotel for the money, and it certainly proved to be true. First off, the staff were very friendly and helpful, even arranging for two middle-of-the-night deliveries (to a sister hotel) of our lost luggage. Our room was very nice-sized, especially the bathroom, with both a shower AND a bathtub. The indoor pool and... more

We stayed in a kitchenette suite - one room with a double bed and one with twin beds, seperated by the kitchen and bathroom areas, perfect for our family of 4. Very clean and only a 10 minute walk into the main downtown area past a Safeway supermarket. The last bit of the downtown road is being dug up but... more

We spent 4 nights here and really enjoyed it. The outside of the building is no great shakes, kind of a throwback to the 70s. Our room was very nicely appointed and quite large. I was pleasantly surprised at how clean everything was, too - spotless every time we came back from touring. They even replaced a cracked coffee carafe... more

We spent 4 nights at Charletons Cedar Court mid-July and were happy to be several blocks from all the downtown road construction! We also had a loft suite with fireplace, lots of room to spread out and everything clean as a whistle. Loved the terry robes. Hotel and grounds very attractive. We enjoyed the tables and chairs on the second... more

We booked this hotel after reading reviews on TripAdvisor and found that it provided good value for our money. The room was clean and attractive, and the staff were helpful and friendly. The hotel was full when we stayed but it was very quiet and we didn't even hear people in the rooms above and beside us. The hot tub... more

Stayed here for 4 nights on our first trip to Banff and was disappointed with the standard of the room. We booked direct on the hotel website and selected a deluxe room. When we arrived the room allocated was compact and had it's door opening directly into the covered carpark with the only window giving a view of the bushes... more

only a stopover but requested kitchenette suite with two queen size beds only to be given one queen and two twins. no porter so had to bring up own luggage, which did not all fit in small lift - with two small children, not the best logistically. Kitchen had all you need with shower room onto kitchen. Not much room... more