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Charlton's Banff

Hotel website
513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada (Formerly Charlton's Cedar Court)
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Charlton's Banff
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580 Reviews from our TripAdvisor Community

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Traveler rating
    146
    232
    127
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    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Charlton's Banff
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Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

we stayed 4 nights and found the staff to be friendly and very helpful. We had a loft room which I did not realize had a spiral staircase. If you have physical limitations it can be a problem. I brought to the attention of the front desk and she tried very hard to find us another room, but I decided... More 

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Eden
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First impressions were good, we had 3 loft rooms which have spiral staircases in, need to be quite fit and agile and the bathroom- toilet ( well stocked for all you needs including bathrobes) are downstairs so the stairs could be a problem if you are older or half a sleep! check in was a bit painful but eventually got... More 

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Honolulu, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The hotel is decent. They do offer free wifi. However, be warned that most of the time the speed is almost as slow as dialup. Not fast enough to stream videos. Decent speed for e-mail as as long as you don't send or receive large attachments. The housekeeping service was slow one morning as well. We came back to our... More 

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New York
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Other than the poor breakfast choices available and the two room suite has air con only in one room, we enjoyed our stay here. It was nice having the kitchen and the wi fi was good. Good location in that you were in downtown Banff in 10 -15 minutes depending how fast you walk.

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Calgary, Canada
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The room is old school, which is sort of fitting of Banff, but there are definitely nicer places to stay. The loft means you're up and down the mine shaft stair case every time you need to you use the washroom. It took two calls to the front desk to have the air conditioning turned on...it was a sauna until... More 

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Hamilton, Canada
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is ok; maybe a bit on the older side, but still comfortable:). Breakfast included in room fee is your standard quick self-serve type one might be used to in economy hotels. Staff is very friendly. Location is very central to the main street in Banff.

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San Francisco, CA
Level Contributor
142 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 stars Reviewed June 30, 2015

We stayed at this hotel for five nights in a room that had a loft bedroom with a huge king size bed. The service at this hotel was excellent. We did have to contact the front desk a few times to adjust the air conditioning system, but when we did, someone was at our room within minutes. The breakfasts were... More 

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Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 27, 2015

The first thing to remember is that Banff is extremely expensive. Hotels that are normally $150 a night are $300 in Banff. That said, its hard to reconcile the $200 plus tax we spent with the lack of attention to details here. Don't get me wrong, the pool is lovely and the staff are nice, but the bed was old... More 

Was this review helpful? Yes 1
Brighton, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 25, 2015

Can't fault the location of this hotel at just a short 5 minute walk into Banff Town Centre. Apart from the location and parking, the rest of the hotel failed to impress. Unfortunately our room lacked any privacy at all and people could look into both windows as they walked past. Because of this, curtains needed to be closed at... More 

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Indonesia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed June 23, 2015

The only good thing about this hotel is the location which is near the city center. But then again there are more than 10 hotels having the same advantage. I never give a bad review before, but Charltons Cedar Court had really disappointed us. I traveled with 4 of my family members and the 5 of us had terrible experience,... More 

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