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All 34 Banff hotels

Charlton's Cedar Court

2.5 of 5 Hotel   |   513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
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Charlton's Cedar Court
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67%
Ranked #22 of 34 Hotels in Banff
A recent review
5 of 5 stars reviewed 4 days ago
Traveler492013 Cincinnati, Ohio
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497 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cincinnati, Ohio
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was a very nice facility. The room was spacious. The bathroom was very large. Walk in shower as well as a large tub. The hotel staff was very friendly. Great customer service. It was very quiet. Would definitely stay here again.

Was this review helpful? Yes 1
BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Traveler 492013, Thank you for your kind review. It is great to know that you enjoyed our Deluxe rooms and great customer service. Thank you for staying with us and we look forward to welcoming you back in the future. Kind Regards Stephen Crossland More

Stavanger, Norway
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

This motel is located 10-15 min walk out of central Banff, which was OK for us. We first had a room with a loft were the bed was located, but it was extremley hot and the airconditioning did not work. The room was also very dark and with old furniture. The staff offered us a twin bed room with a... More

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Gromness, Thank you for your review of Charltons Cedar Court. It is important we receive both positive and negative feedback so that we can improve our processes and exceed our guests expectations. I sincerely apologize that the air-conditioning did not work in your loft during your stay, as we have done major improvements in this area. I am glad... More

Lausanne, Switzerland
2 reviews
4 of 5 stars Reviewed 1 week ago

The room is lovely and clean. A false fireplace makes it romantic. It's calm. The reception's team is really nice. I did not have time to appreciate the pool. The only negative point is the breakfast wich could be more developped.

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Charlottesuiza, Thank you for your kind review. It is good to hear that you enjoyed our King Loft Suite with fireplace. We are very proud of how friendly our reception team are at the hotel and I will pass on your praise to them. Thank you for your valuable feedback regarding our light complimentary continental breakfast, we will review... More

Summerland, Canada
2 reviews
2 of 5 stars Reviewed 1 week ago

We chose the hotel for its 3 star rating in the BCAA guide, but it did not live up to that status. The carpets and furnishings were old and had that old roadside motel smell. The bed was good and the fireplace nice, but the air conditioner high up at the ceiling could not be adjusted or turned off without... More

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Slim_1956, Thank you for your review. It is important for us to receive both positive and negative feedback and I apologize we did not live up to our normal high standards during your stay. Kind Regards Stephen Crossland General Manager More

Santa Clara, CA
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Older facility, was clean and quiet when we were visiting. Access and parking were good. Friendly staff at breakfast. Coffee and tea available in lobby until 10 PM. Free wifi, though a bit limited bandwidth. Overall a comfortable place to stay.

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Nas05, Thank you for your review. It good to hear that you found our hotel comfortable and thank you for mentioning our cleanliness and friendly staff at breakfast. I apologize that the WI-FI was a bit slow during your stay. Thank you for staying with us. Kind Regards Stephen Crossland More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

This hotel more looks like a motel. The room is old and location is a bit far from downtown. Hotel stuffs had hard time to control the noisy customers next door and we had sleepless night. We are not going back even it is free!

Was this review helpful? Yes 1
BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear HDTR, Thank you for your review of our hotel. I sincerely apologize for the noise during your stay. We do take noise complaints from guests very seriously and attempt at all times to attend to noise complaints as swiftly and efficiently as possible. We also take many steps prior to arrival to prevent this as we are a family... More

Toronto
Senior Contributor
38 reviews 38 reviews
28 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this hotel through booking.com, as this was one of only few hotels in Banff that was available for 4 nights. I did not read any reviews I just saw some pictures and it looked OK. The check-in was quite simple and fast. We were given a parking slip and headed to our room. The loft was nice and... More

Was this review helpful? Yes 2
Irvine, California
1 review
4 of 5 stars Reviewed 1 week ago

The room and the bathroom were clean. The beds were very comfortable, too. The front desk and breakfast staff were helpful and friendly. The only complaint I had was that Internet speed was very, very slow.

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Honolulu, Hawaii
1 review
5 of 5 stars Reviewed 2 weeks ago

Great rooms and service! We stayed on the street level floor. Free continental breakfast every morning. Free WiFi too. Located on the main street, just a few blocks from downtown. The Keg restaurant was right next door to have a drink. Free parking.

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear hawaiianryan2014 Thank you for taking the time to review our hotel. It is a pleasure to know that you enjoyed our great rooms and service. Thank you for staying with us and we look forward to welcoming you back in the future. Kind Regards Stephen Crossland More

Hauppauge, New York
1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed at Charton's in Banff the week of 9/6/2014. Upon initial check-in, our room wasn't ready yet, but we arrived rather early. The front desk staff was apologetic and very helpful, providing all of the paperwork and other details ahead of time so we could get that out of the way. We went downtown for shopping and a quick... More

Was this review helpful? Yes
BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear NY-Member777 Thank you for taking the time to review our hotel. I am glad you enjoyed your stay and thank you for the valuable feedback and it is fantastic that you enjoyed our pool area. I will pass on your comments regarding the tour busses that sometimes park in front of our hotel. Thank you very much for staying... More

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Additional Information about Charlton's Cedar Court

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Charlton's Cedar Court 2.5*
Number of rooms: 57
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Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff

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