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All 31 Banff hotels

Charlton's Cedar Court

2.5 of 5 Hotel   |   513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
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Charlton's Cedar Court
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Ranked #22 of 31 Hotels in Banff
A recent review
5 of 5 stars reviewed 1 week ago
Ast838 Zurich, Switzerland
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505 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zurich, Switzerland
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is located on the main street, though not exactly on the city center (which might be a plus for those seeking a calm environment in cramped mountain village). The hotel is rather new, and offers free parking and breakfast. Our room was really good: it was on 2 floors, with a fire place, and 2 tv sets (1... More

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Gold Coast, Australia
Top Contributor
112 reviews 112 reviews
23 hotel reviews
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed 1 week ago

The location is very convenient to Banff village, which is an easy walk - or a short drive away. Breakfast in the dining room was always ample with a great variety of foods and drinks. There are plenty of tables, and if you happen to strike a busy time, there are lounges at the end to use while you wait... More

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Salty2010, Thank you for taking your valuable time to rate our hotel so highly. I am glad you enjoyed your five day stay and the room that you were in. It gives me great pleasure to hear that everyone looked after you so well and you enjoyed all we had to offer. Thank you very much for staying with... More

Dean, Victoria, Australia
1 review
4 of 5 stars Reviewed 1 week ago

Large room and bathroom. Comfortable bed. Lovely ladies in the breakfast room who enjoyed a chat. Great indoor pool area. Easy 10 - 15 minute walk into main part of town. Bus stop outside door. Only downside was that I should have got a room with a kitchenette to save going to restaurants all the time.

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Ngaire M, Thank you for taking the time to review our hotel. I am glad you enjoyed our large and comfortable rooms. Thank you for mentioning our great indoor pool and hot tub. I agree that our family kitchenette suites equipped with cook top and microwave are great at making small meals to avoid eating out all the time.... More

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We were in Banff for a wedding and had booked a room for the night. The loft room we stayed in was smaller than what I had imagined but it was clean and had a fireplace. The bathroom didn't really have any counter space. It was a little tight to put my make up. The bed was upstairs and the... More

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Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This hotel was good. My husband and I come to Banff at least twice a year and this isn’t the best and definitely not the worst. We stayed in the King Loft; it was clean and I loved the upstairs bedroom; the living room area and bathroom were small. There was a nice swimming pool, hot tub and a continental... More

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Tbonified, Thank you for taking the time to review our hotel. I sincerely apologize that other guests bothered you during your stay. I am also very disappointed with our response to you on the first night, this is not our usual high standard and we will be investigating the incident as our front desk agents are trained to be... More

Cranbrook, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Though it was not the hotel we originally wanted to stay at, it was still a nice little find. It's a motel-style place, which I didn't know upon booking, but that didn't make much difference for us. The front desk staff was friendly and approachable. Charlton's Cedar Court is very close to downtown. The room was clean (maybe carpet could... More

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Cincinnati, Ohio
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was a very nice facility. The room was spacious. The bathroom was very large. Walk in shower as well as a large tub. The hotel staff was very friendly. Great customer service. It was very quiet. Would definitely stay here again.

Was this review helpful? Yes 1
BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Traveler 492013, Thank you for your kind review. It is great to know that you enjoyed our Deluxe rooms and great customer service. Thank you for staying with us and we look forward to welcoming you back in the future. Kind Regards Stephen Crossland More

Stavanger, Norway
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This motel is located 10-15 min walk out of central Banff, which was OK for us. We first had a room with a loft were the bed was located, but it was extremley hot and the airconditioning did not work. The room was also very dark and with old furniture. The staff offered us a twin bed room with a... More

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Gromness, Thank you for your review of Charltons Cedar Court. It is important we receive both positive and negative feedback so that we can improve our processes and exceed our guests expectations. I sincerely apologize that the air-conditioning did not work in your loft during your stay, as we have done major improvements in this area. I am glad... More

Lausanne, Switzerland
2 reviews
4 of 5 stars Reviewed 4 weeks ago

The room is lovely and clean. A false fireplace makes it romantic. It's calm. The reception's team is really nice. I did not have time to appreciate the pool. The only negative point is the breakfast wich could be more developped.

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Charlottesuiza, Thank you for your kind review. It is good to hear that you enjoyed our King Loft Suite with fireplace. We are very proud of how friendly our reception team are at the hotel and I will pass on your praise to them. Thank you for your valuable feedback regarding our light complimentary continental breakfast, we will review... More

Summerland, Canada
2 reviews
2 of 5 stars Reviewed 4 weeks ago

We chose the hotel for its 3 star rating in the BCAA guide, but it did not live up to that status. The carpets and furnishings were old and had that old roadside motel smell. The bed was good and the fireplace nice, but the air conditioner high up at the ceiling could not be adjusted or turned off without... More

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Slim_1956, Thank you for your review. It is important for us to receive both positive and negative feedback and I apologize we did not live up to our normal high standards during your stay. Kind Regards Stephen Crossland General Manager More

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Additional Information about Charlton's Cedar Court

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Charlton's Cedar Court 2.5*
Number of rooms: 57
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Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff

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