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All 33 Banff hotels

Charlton's Cedar Court

2.5 of 5 Hotel   |   513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
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Ranked #22 of 33 hotels in Banff
A recent review
5 of 5 stars reviewed 3 days ago
Brenda C Montreal
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463 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Fantastic front desk, very helpful and friendly. Great breakfast (anyone who complains about it is ridiculous). Clean rooms, nice shower, comfortable bedding. Good pool area, well-kept. Only issue is that if you have loud people next to you, you can hear them through the wall of the upper part of the 2-floor rooms, where your bed is. I had to... More

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BanffManagement, Manager at Charlton's Cedar Court, responded to this review

Thank-you for your kind words. Our staff are always happy when guests are happy! Thank-you also for your patience with other guests. We are pretty fortunate to have very few issues for which the front desk cannot find a solution. More

Top Contributor
80 reviews 80 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was older, but well taken care of and clean. The staff were really great, upon check in they gave us an overview of the area with dining recommendations and things to do along with a map. The room was very comfortable, a little older and could use an update, but very nice. We had a room that had... More

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Edmonton, Canada
1 review
4 of 5 stars Reviewed 1 week ago

Nothing really bad to say about it EXCEPT the breakfast sucked! But other than that it was very pleasant, clean and spacious. We stayed in a loft with the spiral staircase. My bf and I both found it charming.

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BanffManagement, Manager at Charlton's Cedar Court, responded to this review

Thanks for letting us know about your stay. We are always looking for ways to improve...your feedback about the breakfast has been taken into our consideration for future guests. More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were in one of the loft units and found every aspect to be great. Lots of space, great bed, superb front desk staff - especially Rosalie. Liked the two patio areas. Breakfast was excellent and all the plates etc bio-degradeable. Excellent towels and robes, and so on. Stayed at Charleton's some 40 years ago (or more!) and was delighted... More

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2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

All of the staff we encountered were very friendly. Especially the ladies running the included continental breakfast, which was a pretty good spread. The room was quite nice! Pool was pretty good too. And really nice to have a/c!! The room was a bit pricey but was clean and comfortable. Would stay again.

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4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The location is great, within walking distance to town, yet far enough to be away from the crowds. Room had a very useful fridge but sadly no full length mirror. Breakfast was ok, but there was loads of rubbish produced as everything is served on plastic plates with plastic cutlery and throw away cups. I would have preferred they use... More

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Langley City, Canada
1 review
3 of 5 stars Reviewed 2 weeks ago

Was just a stop over for us, to break up the long drive a bit. It was nice and clean, friendly staff. However we were only staying one night, but were rudely awoken at 6:50 am. Looking forward to sleeping in, but the phone in our room was ringing. When my husband answered it was a recording.Informing us of things... More

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BanffManagement, Manager at Charlton's Cedar Court, responded to this review

We are sorry for the early morning interruption. Thank-you your feedback and we hope you had a great time in Banff regardless of the incorrect wake up call. More

Boyne City, Michigan
Senior Contributor
46 reviews 46 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a good location (only a 10-minute walk to the center of Banff), courteous staff, and clean, quiet and comfortable rooms. Gloria in the breakfast room was incredibly friendly and helpful. We were upgraded to the two-story suite with the sitting area and bath on the first level and a spiral staircase leading to the bedroom on the... More

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BanffManagement, Manager at Charlton's Cedar Court, responded to this review

Thank you for sharing your comments. We are glad you enjoyed your stay. More

Wilmette, Illinois
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Plenty of hotels down Banff ave. to choose from but the staff at this location was 4 stars. Had a problem with the 2 story suite, bedroom up a winding staircase and washroom only on 1st floor. After one nite we asked for a change and though very booked they made accommodations and gave us a 2 queen size room.... More

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Kentville, Canada
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent one night there, had a kitchenette, with two separate bedrooms, which was lovely as we were traveling with our adult daughter. A 10 minute walk to downtown, which we did not mind at all, it was very clean and the complementary breakfast was just what we needed to start our day. Gloria who worked the breakfast went out of... More

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Additional Information about Charlton's Cedar Court

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Charlton's Cedar Court 2.5*
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Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff

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Room/suite (28)
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Hotel & grounds (7)
Room/suite (10)
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Dining (3)
Other (3)


Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
The Charlton’s Cedar Court is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charlton’s Cedar Court the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more   less 
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