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Charlton's Cedar Court

2.5 of 5 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
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Charlton's Cedar Court
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Charlton's Cedar Court
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516 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Vernon, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We recently visited the Charlton Cedar Court hotel while we were in Banff. I have to say this hotel offers very good amenities yet some of the amenities they offer are terrible. For example the elevator is a piece of WORK it said on the sign that you can fit 9 people in it but you could only fit 3... More 

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Burlington, Vermont
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We booked a room at Charlton's as a result of a travel delay, after having spent a couple of nights at The Fairmont, the luxury castle-style resort in town. We thought that Charlton's was going to be just a simple place to crash, and after The Fairmont, a massive downgrade. But truth be told, we were just as happy, if... More 

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Reading, UK
1 review
3 of 5 stars Reviewed 1 week ago

The hotel was nice, a little pricey I think. We had a Loft suite and I must admit, the bed was the best I have ever slept in for a hotel. The gas fire was a nice touch, shame it wasn't a log fire though, some hotels do have them too. The staff behind the reception on our arrival could... More 

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BanffManagement, Manager at Charlton's Cedar Court, responded to this review

Thank-you for taking time to post your feedback. We are glad you had a good stay. We are always pleased and interested in our guests comments on service and the offer itself. Your comments will be passed a long to the appropriate departments for our management's consideration. More 

Crestline, California
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Charlton is an amazing hotel in Banff. The rooms are a great size with a nice closet space, walk in shower and a soaking tub. Beds were comfortable and the views gorgeous. This hotel was worth every cent. The rooms were clean, check in was easy and the staff very friendly and helpful. Loved the free wifi and the... More 

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Lacombe, Canada
2 reviews
5 of 5 stars Reviewed November 4, 2014

My wife and I enjoyed our second stay at this hotel, we were here about a year ago and very impressed with the service! The front desk suprised us with a gift package as a token of their appreciation, it was unexpected and a very nice gesture!

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BanffManagement, Manager at Charlton's Cedar Court, responded to this review

Thank-you for your great comments. It is a thrill for our hard-working staff to hear when they have succeeded in pleasing a guest. We hope you will visit us again in the near future. More 

Calgary, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2014

Lots of people complain about this hotel, but it's actually quite nice and I have stayed here a few times now. It's reasonably priced the bed is ok and the service is the same as what you would get at the fairmont. It is a little further from downtown but nothing in Banff is to far to walk. You go... More 

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Calgary, Canada
Top Contributor
56 reviews 56 reviews
40 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 3, 2014

Stayed in a loft room which is great for a couple, but may not be for everyone. No expectations for the room as husband booked the weekend. Had an enjoyable stay with a gas fireplace in the room. Bed was comfortable, but had to ask staff to come into the room to turn off the A/C (guests cannot turn off... More 

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Calgary, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed October 28, 2014

We booked this hotel at the last minute. We were searching for a place with a king size bed and this was about the only one available. Our room was a loft room with a fireplace on the main level with a fold out couch and a king size bed. Sounds very nice but not so much. The only seat... More 

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BanffManagement, Manager at Charlton's Cedar Court, responded to this review

Thank-you for your feedback. I fully understand how much a good night's sleep is of utmost important for our guests. We will look into the matter of your mattress as they are all newer with a pillow top. We are also considering your comment about the light on the heating and cooling unit in the room to see if we... More 

Edmonton, Canada
1 review
2 of 5 stars Reviewed October 21, 2014

Booked a room for Oct,18,2014, the carpets in room 206 looked they hadn't been cleaned in a year, then when it came time to bed down the noise from the room behind us was terrible you could hear every word being said, then the heater/air conditioning started to blick a white bright light it was being back in the 70's... More 

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Rod S, Thank you for your review, it is important for us to receive both negative and positive feedback in the manner it was intended. I sincerely apologize that you did not enjoy your stay, we do have duty managers available to all guests and we would have relished the opportunity to change your stay from a disappointing one... More 

Zurich, Switzerland
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 12, 2014

The hotel is located on the main street, though not exactly on the city center (which might be a plus for those seeking a calm environment in cramped mountain village). The hotel is rather new, and offers free parking and breakfast. Our room was really good: it was on 2 floors, with a fire place, and 2 tv sets (1... More 

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Additional Information about Charlton's Cedar Court

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Charlton's Cedar Court 2.5*
Number of rooms: 57
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Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff

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