We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 33 Banff hotels

Charlton's Cedar Court

2.5 of 5 Hotel   |   513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
Hotel amenities
Save Saved
You added Charlton's Cedar Court to your Saves list
Charlton's Cedar Court
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
68%
Ranked #21 of 33 hotels in Banff
A recent review
4 of 5 stars reviewed yesterday
Devon_Res Devon, Alberta
  • Overview
  • Reviews (471)
  • Photos (104)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (92)
  • Location
  • More
Write a Review

471 people have reviewed this hotel

Traveler rating
    122
    188
    98
    37
    26
See reviews for
134
233
7
6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Devon, Alberta
2 reviews
4 of 5 stars Reviewed yesterday NEW

Staff were efficient and friendly. Even though "high season", they found us a room to extend our stay. King size bed in loft room was good even with circular staircase. Kitchenette rooms were ample although I didn't like beds up against the wall. Staff made this place exceptional.

Was this review helpful? Yes
Halifax, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed here for four nights in August. We had a a loft suite with a spiral staircase which looked very nice online, however there is no bathroom up on the top level which was really inconvenient especially at night. The hotel is located about a 15 minute walk to the start of the main drag, so it is nice and... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed 3 nights at Charlton's Cedar Court in a King Loft suite. We absolutely loved it! The staff were very helpful (even when my computer would not hook up to their wifi (turns out Microsoft blocked it!). The breakfast ladies were so nice. It truly was a perfect place to stay...

Was this review helpful? Yes
Ottawa, Ontario, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I would like to say how pleased my wife and I were with the service provided to us by Charleton Cedar Court. During our recent trip to Banff we were fortunate enough to stay at the Cedar Court in Banff. I have stayed at many Delta properties across Canada and found them very good and the staff friendly. The Cedar... More

Was this review helpful? Yes 2
BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Randy W, Thank you for your kind review and for choosing to stay with us while you travelling in Banff. It was very nice to meet you and I will pass on your kind comments to all my colleagues. We look forward welcoming you back in the future. Stephen Crossland General Manager More

Shannonville
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay at Charlton's Cedar Court. The staff friendly and the bed very comfortable. The breakfast was ok. Our room had a loft which was fine for us but perhaps some travellers would not appreciate the spiral stairs. It has a good location also, only a 10 minute walk to the centre of town. We also enjoyed the... More

Was this review helpful? Yes
BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Julie K, Thank you very much for taking the time to review the Charlton's Cedar Court. I am glad you enjoyed your stay and found our staff friendly and the bed comfortable. The hot tub does come in very handy after a long day hiking! Thank you for staying with us and we look forward to welcoming you back... More

Gibbons, Canada
1 review
3 of 5 stars Reviewed 1 week ago

On the main avenue so it was easy to locate, great covered parking to keep out hot sun or bad weather. Staff were friendly and helpful when queried. About a four block walk to the centre of town for shopping and restaurants. Style of the room was not for us as it was a loft, the main floor has the... More

Was this review helpful? Yes
BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear railcruiser1 Thank you for taking the time to review our hotel. I apologize that the style of room did not fit your requirements on this occasion. I am glad to hear that you enjoyed our large hot tub and pool as these are great for families. Thank you for staying with us. Stephen Crossland General Manager More

Scarborough
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I had a terrible experience in July 2014. After confirming with the hotel I got my Banff Gondola tickets mailed to the front desk, from Air Miles. The hotel misplaced my mail. At the hotel I was told they don't accept mail at the front desk. They were kind enough to give me vouchers to visit the Gondola. After my... More

Was this review helpful? Yes
BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear SudeSingh, Thank you for taking the time to review our hotel. I must apologize firstly for the communication of the address from our side. We incorrectly gave you the street address to mail the tickets from Air Miles to Banff. We should have informed you that Banff does not have street delivery and given you our P.O. Box, for... More

Brooks, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very easy to find, close walking to downtown and Safeway. Loft with fireplace room was very nice and quiet. Huge walk-in shower. Plenty of room for two but hour a bed makes room for more. TV upstairs and down. Light in air unit above need was a bit bright if you like dark rooms for sleep. Clock radio very bright... More

Was this review helpful? Yes
BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear RobertF, Thank you for taking the time to review our hotel. I am glad you enjoyed our Loft King Suite and the huge walk-in shower. It was a pleasure to here that our staff were very friendly and helpful. Thank you for staying with us and we look forward to seeing you again in the future! Stephen Crossland General... More

Rosetown, Canada
Contributor
11 reviews 11 reviews
8 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here after leaving other hotel in banff .Front desk staff very helpful found this place to be very clean .The rooms are clean and nice large bathrooms with large tubb and separate large shower .They include a continental breakfast with a lot if choices.Its a little further to walk downtown but is well worth it we will definitely... More

Was this review helpful? Yes
BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Golferfarmer, Thank you very much for your review. We are glad you found our hotel and we are very proud spacious clean deluxe rooms and that we were able to accommodate you during this busy time. We look forward to welcoming you back to the hotel and please continue to look on our hotel website for specials which we... More

Saskatoon, Canada
1 review
2 of 5 stars Reviewed 2 weeks ago

We booked a Kitchenette Suite with one queen bed and two twin beds. We are a family with two parents and two teen-aged children. We arrived to find the suite to be extremely small and cramped. You practically fall over the bed when you open the door. The 'master' room had no door and no air conditioning. The bed was... More

Was this review helpful? Yes
BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Lansdowne3 Thank you for your review. I am very sorry to hear that our rooms did not meet your expectations for your family. I am glad to hear that our staff were very friendly. Our Kitchenette Suites are usually in high demand as the Kitchenette Suite rooms have two distinct sleeping areas and separate individual television channels on either... More

Owners: What's your side of the story?
If you own or manage Charlton's Cedar Court, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Charlton's Cedar Court? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Charlton's Cedar Court

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Charlton's Cedar Court 2.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Expedia, TravelClick, Orbitz, Hotels.com, Tingo, Priceline, TripOnline SA, BookingOdigeoWL, Venere and Otel so you can book your Charlton's Cedar Court reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (79)
Viewed
Pool/beach area (6)
Viewed
Room/suite (28)
Viewed
Hotel & grounds (9)
Viewed
Bathroom (7)
Viewed
Dining (1)
Viewed
View from room (5)
Viewed
Other (23)

Management photos: Courtesy of the property manager

Viewed
All management photos (26)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (10)
Viewed
Pool/beach area (3)
Viewed
Dining (3)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Banff with
any amenities

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
The Charlton’s Cedar Court is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charlton’s Cedar Court the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more   less 
Number of rooms
57

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Charlton's Cedar Court and other travelers.
1 question

See all questions (1)

Questions? Get answers from Charlton's Cedar Court staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer