We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 33 Banff hotels

Charlton's Cedar Court

2.5 of 5 Hotel   |   513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
Hotel amenities
Save Saved
You added Charlton's Cedar Court to your Saves list
Charlton's Cedar Court
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #22 of 33 hotels in Banff
A recent review
5 of 5 stars reviewed 3 days ago
  • Overview
  • Reviews (459)
  • Photos (104)
  • Amenities
  • Q&A
  • Room tips (86)
  • Location
  • More
Write a Review

459 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

The staff is friendly and accommodating and the room was clean and quiet. It was a perfect home base for our week long Mother-daughter hiking trip. We stayed here for the second time in two years.The only improvement I could suggest would be a little more variety in the included breakfast, The eggs are hard boiled and therefore cold but... More

Was this review helpful? Yes
Sydney, Australia
20 reviews 20 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were very pleased to upgrade to Charlton's and had a wonderful stay in a gorgeous loft suite. The staff were friendly and very helpful. We have absolutely no complaints in regard to our stay. The king-bed was incredibly comfortable and the room was spotless. However, it wasn't until after we checked out that we ran into some complications. Despite... More

Was this review helpful? Yes
Winnipeg, Canada
1 review
3 of 5 stars Reviewed 1 week ago NEW

second year we stayed at Charlton Cedar Court. The front staff very helpful and adam provided names of fantastic restaurants which we ate at. Brad, trainee, very nice too. The downside this year was we were given the room with the faulty air conditioner which would run during the day intermittent and stop in the evening which meant not so... More

Was this review helpful? Yes
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic front desk, very helpful and friendly. Great breakfast (anyone who complains about it is ridiculous). Clean rooms, nice shower, comfortable bedding. Good pool area, well-kept. Only issue is that if you have loud people next to you, you can hear them through the wall of the upper part of the 2-floor rooms, where your bed is. I had to... More

Was this review helpful? Yes
BanffManagement, Manager at Charlton's Cedar Court, responded to this review

Thank-you for your kind words. Our staff are always happy when guests are happy! Thank-you also for your patience with other guests. We are pretty fortunate to have very few issues for which the front desk cannot find a solution. More

Top Contributor
80 reviews 80 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was older, but well taken care of and clean. The staff were really great, upon check in they gave us an overview of the area with dining recommendations and things to do along with a map. The room was very comfortable, a little older and could use an update, but very nice. We had a room that had... More

Was this review helpful? Yes 1
Edmonton, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Nothing really bad to say about it EXCEPT the breakfast sucked! But other than that it was very pleasant, clean and spacious. We stayed in a loft with the spiral staircase. My bf and I both found it charming.

Was this review helpful? Yes
BanffManagement, Manager at Charlton's Cedar Court, responded to this review

Thanks for letting us know about your stay. We are always looking for ways to improve...your feedback about the breakfast has been taken into our consideration for future guests. More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We were in one of the loft units and found every aspect to be great. Lots of space, great bed, superb front desk staff - especially Rosalie. Liked the two patio areas. Breakfast was excellent and all the plates etc bio-degradeable. Excellent towels and robes, and so on. Stayed at Charleton's some 40 years ago (or more!) and was delighted... More

Was this review helpful? Yes
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

All of the staff we encountered were very friendly. Especially the ladies running the included continental breakfast, which was a pretty good spread. The room was quite nice! Pool was pretty good too. And really nice to have a/c!! The room was a bit pricey but was clean and comfortable. Would stay again.

Was this review helpful? Yes
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The location is great, within walking distance to town, yet far enough to be away from the crowds. Room had a very useful fridge but sadly no full length mirror. Breakfast was ok, but there was loads of rubbish produced as everything is served on plastic plates with plastic cutlery and throw away cups. I would have preferred they use... More

Was this review helpful? Yes
Langley City, Canada
1 review
3 of 5 stars Reviewed 3 weeks ago

Was just a stop over for us, to break up the long drive a bit. It was nice and clean, friendly staff. However we were only staying one night, but were rudely awoken at 6:50 am. Looking forward to sleeping in, but the phone in our room was ringing. When my husband answered it was a recording.Informing us of things... More

Was this review helpful? Yes
BanffManagement, Manager at Charlton's Cedar Court, responded to this review

We are sorry for the early morning interruption. Thank-you your feedback and we hope you had a great time in Banff regardless of the incorrect wake up call. More

Owners: What's your side of the story?
If you own or manage Charlton's Cedar Court, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Charlton's Cedar Court? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Charlton's Cedar Court

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Charlton's Cedar Court 2.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Hotels.com, Booking.com, TravelClick, Orbitz, Tingo, Priceline, TripOnline SA, BookingOdigeoWL, Venere, Agoda and Otel so you can book your Charlton's Cedar Court reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff

104 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (79)
Pool/beach area (6)
Room/suite (28)
Hotel & grounds (9)
Bathroom (7)
Dining (1)
View from room (5)
Other (23)

Management photos: Courtesy of the property manager

All management photos (26)
Hotel & grounds (7)
Room/suite (10)
Pool/beach area (3)
Dining (3)
Other (3)


Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
The Charlton’s Cedar Court is located 5 blocks from downtown Banff. This 3.5 star resort was created in the classic alpine style with natural cedar, combined with a relaxed and comfortable atmosphere, it makes the Charlton’s Cedar Court the perfect Rocky Mountain Retreat. Start the day with a complimentary Continental Breakfast. After a busy day of mountain activities relax in the indoor pool and whirlpool. ... more   less 
Number of rooms

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer