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Charlton's Cedar Court

2.5 of 5 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
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Charlton's Cedar Court
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Charlton's Cedar Court
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513 reviews from our community

Traveler rating
    130
    207
    108
    41
    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Crestline, California
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Charlton is an amazing hotel in Banff. The rooms are a great size with a nice closet space, walk in shower and a soaking tub. Beds were comfortable and the views gorgeous. This hotel was worth every cent. The rooms were clean, check in was easy and the staff very friendly and helpful. Loved the free wifi and the... More

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Lacombe, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I enjoyed our second stay at this hotel, we were here about a year ago and very impressed with the service! The front desk suprised us with a gift package as a token of their appreciation, it was unexpected and a very nice gesture!

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BanffManagement, Manager at Charlton's Cedar Court, responded to this review

Thank-you for your great comments. It is a thrill for our hard-working staff to hear when they have succeeded in pleasing a guest. We hope you will visit us again in the near future. More

Calgary, Canada
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Lots of people complain about this hotel, but it's actually quite nice and I have stayed here a few times now. It's reasonably priced the bed is ok and the service is the same as what you would get at the fairmont. It is a little further from downtown but nothing in Banff is to far to walk. You go... More

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Calgary, Canada
Top Contributor
51 reviews 51 reviews
36 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in a loft room which is great for a couple, but may not be for everyone. No expectations for the room as husband booked the weekend. Had an enjoyable stay with a gas fireplace in the room. Bed was comfortable, but had to ask staff to come into the room to turn off the A/C (guests cannot turn off... More

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Calgary, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We booked this hotel at the last minute. We were searching for a place with a king size bed and this was about the only one available. Our room was a loft room with a fireplace on the main level with a fold out couch and a king size bed. Sounds very nice but not so much. The only seat... More

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BanffManagement, Manager at Charlton's Cedar Court, responded to this review

Thank-you for your feedback. I fully understand how much a good night's sleep is of utmost important for our guests. We will look into the matter of your mattress as they are all newer with a pillow top. We are also considering your comment about the light on the heating and cooling unit in the room to see if we... More

Edmonton, Canada
1 review
2 of 5 stars Reviewed 4 weeks ago

Booked a room for Oct,18,2014, the carpets in room 206 looked they hadn't been cleaned in a year, then when it came time to bed down the noise from the room behind us was terrible you could hear every word being said, then the heater/air conditioning started to blick a white bright light it was being back in the 70's... More

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Rod S, Thank you for your review, it is important for us to receive both negative and positive feedback in the manner it was intended. I sincerely apologize that you did not enjoy your stay, we do have duty managers available to all guests and we would have relished the opportunity to change your stay from a disappointing one... More

Zurich, Switzerland
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 12, 2014

The hotel is located on the main street, though not exactly on the city center (which might be a plus for those seeking a calm environment in cramped mountain village). The hotel is rather new, and offers free parking and breakfast. Our room was really good: it was on 2 floors, with a fire place, and 2 tv sets (1... More

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Gold Coast, Australia
Top Contributor
112 reviews 112 reviews
23 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed October 11, 2014

The location is very convenient to Banff village, which is an easy walk - or a short drive away. Breakfast in the dining room was always ample with a great variety of foods and drinks. There are plenty of tables, and if you happen to strike a busy time, there are lounges at the end to use while you wait... More

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BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Salty2010, Thank you for taking your valuable time to rate our hotel so highly. I am glad you enjoyed your five day stay and the room that you were in. It gives me great pleasure to hear that everyone looked after you so well and you enjoyed all we had to offer. Thank you very much for staying with... More

Dean, Victoria, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2014

Large room and bathroom. Comfortable bed. Lovely ladies in the breakfast room who enjoyed a chat. Great indoor pool area. Easy 10 - 15 minute walk into main part of town. Bus stop outside door. Only downside was that I should have got a room with a kitchenette to save going to restaurants all the time.

Was this review helpful? Yes 1
BanffManagement, General Manager at Charlton's Cedar Court, responded to this review

Dear Ngaire M, Thank you for taking the time to review our hotel. I am glad you enjoyed our large and comfortable rooms. Thank you for mentioning our great indoor pool and hot tub. I agree that our family kitchenette suites equipped with cook top and microwave are great at making small meals to avoid eating out all the time.... More

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 7, 2014

We were in Banff for a wedding and had booked a room for the night. The loft room we stayed in was smaller than what I had imagined but it was clean and had a fireplace. The bathroom didn't really have any counter space. It was a little tight to put my make up. The bed was upstairs and the... More

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Additional Information about Charlton's Cedar Court

Address: 513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Charlton's Cedar Court 2.5*
Number of rooms: 57
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Also Known As:
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff

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