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Charlton's Banff

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513 Banff Ave., Banff, Banff National Park, Alberta T1L 1B4, Canada (Formerly Charlton's Cedar Court)
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Charlton's Banff
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579 Reviews from our TripAdvisor Community

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Traveler rating
    145
    232
    127
    44
    31
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff at the hotel are friendly and helpful. Our room was lovely and the beds were comfy. We had 2 Queen beds. Parking was easy and very convenient. We loved the breakfast that was offered. Great hotel for the price. Would definitely recommend.

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1 review
5 of 5 stars Reviewed 1 week ago

We stayed 3 nights in July 2015. We were in one of the king suites with two levels. The room was nice-sized and very clean. The bed was comfortable and no problems with the AC. The pool & hot tub were great and almost always empty so very quiet & relaxing. The breakfast was nice, pretty much on par with... More 

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Collegeville, Pennsylvania
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We only stayed for 1 night and we had a loft suite, which was very nice, clean and fairly spacious. The hotel is conveniently located within walking distance of the center of Banff Town. The staff is very friendly; one of the reasons we picked this hotel was the location and the fact that continental breakfast is included, which is... More 

Was this review helpful? Yes 1
Dunedin, New Zealand
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had 3 nights here while we were in Banff. Right from the front desk staff things were great. They couldn't have been more helpful with directions to local cafes etc, good walks from the hotel and the must see things. Room was ideal for us in summer time. Had a very good AC unit, lovely loft style bedroom and... More 

Was this review helpful? Yes 1
Mechanicsburg, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The spacious rooms were attractively modern and comfortable and clean. The desk service was top grade. We have stayed there 5 times and will return again. Hotel was conveniently located, easy to find, and easy to go shopping from. Desk clerks were very helpful.

Was this review helpful? Yes 1

Travelers are raving about these Banff hotels

Jakarta, Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

THE WIFI DOESN'T REACH THE ROOM. We had to go down the lobby for the wifi. Oddly enough this inconvenience isn't the only one, the lobby is "closed" at 11 pm. I as a frequent traveller have never heard of a hotel lobby closed.... Oh and the breakfast is beyond disappointing. There are so many hotels in Banff. Don't choose... More 

Was this review helpful? Yes 1
Cranberry Township, Pennsylvania
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

When we checked in we were told we got an upgrade to our original room booked. The new room had a kitchen and another bedroom with two small beds. The air conditioning was only in the room with the double beds. had to keep the air conditioner on high to cool our queen bed area on the other side of... More 

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Burlington, Ontario, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice place, the loft unit is nice, just a couple of pieces of information. It's a spiral staircase back down to the washroom so be sure on your feet. It was a hot day and the unit is on the south side, the AC is on the lower floor and has no hope of cooling the upper flow. Extremly hot.

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Abbotsford, BC
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked this place after reading the reviews and looking at the pictures. We were disappointed with the stay. There was a stale smell in the room and although we were given an "upgraded" room there is only one air conditioning unit in the space with twin beds. Nothing near room with the queen bed. Then, when my wife turned... More 

Was this review helpful? Yes
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

we stayed 4 nights and found the staff to be friendly and very helpful. We had a loft room which I did not realize had a spiral staircase. If you have physical limitations it can be a problem. I brought to the attention of the front desk and she tried very hard to find us another room, but I decided... More 

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