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All 33 Banff hotels

Banff Voyager Inn

2.5 of 5 Hotel   |   555 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
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31%
Ranked #32 of 33 hotels in Banff
  • Overview
  • Reviews (140)
  • Photos (22)
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140 people have reviewed this hotel

Traveler rating
    9
    20
    43
    32
    36
See reviews for
36
46
8
9
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Calgary, Canada
Contributor
14 reviews 14 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Old and Dirty! Disgusting! I was there because my husband company was paying the night, but the place is terrible I would never waist my money there. I was afraid to bring home bugs! Ewwww! All night scratching.

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Vancouver, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Thank you for being able to expose this hotel for what it is. A concrete bunker. Rooms dirty, no air conditioning, no air circulation. The breakfast included was awful. One two slice toaster for 100's of people. Old and run down. I do not recommend. There is no cell service in area of the hotel.

Was this review helpful? Yes 1
Boulder CO
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We have been traveling a great deal internationally and most recently in Canada. This is the worst hotel we have stayed at yet. The personal rudeness of the check in staff and manager tops it all. Kept us waiting for hours even though rooms were ready. Other comments about the place being tacky are also true. I strongly recommend against... More

Was this review helpful? Yes 1
Edmonton, Alberta
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The oldest hotel in Banff,it shows in its appearance.No a/c, no bathroom extractor,lamps on long cords,sockets not working.Breakfast they used a 2 slot basic toaster connected to an extension cord in bad shape ( fire waiting to happen) had to wait in line for toast.Carpets dirty in halls and stairs,pool area dirty.

Review collected in partnership with Skoosh

Was this review helpful? Yes 1
Red Deer, Canada
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 3 nights recently and it wasn't as bad as some of the reviews posted. Sure it's older but it was clean, comfortable and the room was HUGE! I liked having a balcony to enjoy the view and we were disappointed that we didn't get to enjoy the outdoor pool because of the weather. It... More

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Edmonton, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've stayed here twice now over the course of a few years and never had any problems. Rooms are clean and location is convenient. It isn't fancy but it's a great place to stop for the night. We booked online and paid around $125 for a double room including taxes - that's a budget hotel in Banff. All in all,... More

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 12, 2014

This hotel is one of the worst hotels I've stayed at in years. If had some weird relationship with the hotel next door but was very confusing who you were dealing with. Rooms were smelly and cramped. No wifi which is reasonably important when you are an international traveller. I don't recommend this hotel at all. It's not even good... More

Was this review helpful? Yes 1
Dannevirke, New Zealand
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 12, 2014

Not a nice place to stay. Smelly rooms, poor service, uncomfortable beds. Nothing positive to say. The breakfast was disgusting. Spend an extra 20 bucks up the road. Wierd arrangement with the hotel next door but no one manned the front desk

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 12, 2014 via mobile

I would never stay here again. Our room had a huge wet stain on the floor. We asked to be moved and were charged for another room. Service was slow to non-existent. Hotel smelt like cigarettes. Breakfast dishes were dirty. I've stayed in nicer hostels in Eastern Europe.

Was this review helpful? Yes 1
Savannah, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 3, 2014

We've being traveling for the last twelve weeks and have never been treated so rudely. Our experience was so bad we didn't stay @ the inn. We did go back the next day and spoke to management. Management was just as rude. If you want friendly customer service or any customer service do not stay here! We were also told... More

Was this review helpful? Yes 1
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Additional Information about Banff Voyager Inn

Address: 555 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Banff Voyager Inn 2.5*
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Also Known As:
Banff Voyager Hotel Banff

22 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
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Number of rooms
88

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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