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Banff Voyager Inn

555 Banff Avenue, Banff, Banff National Park, Alberta T1L 1B5, Canada
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Banff Voyager Inn
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220 Reviews from our TripAdvisor Community

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Vancouver, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

I was a little worried booking this hotel but it was actually quite nice. Good location, about a 10 minute walk to the downtown area. Staff were very helpful when I had to call about a missing item. Would stay again

Helpful?
Thank beachlemon
Edmonton, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Cheap hotel but clean, staff is friendly but do not expect anything fency. If your going there to party this is the perfect hotel, they have a liquor store inside the hotel but I not suggest going there for a romantic trip

Helpful?
Thank Benoit1329
Sharon C, General Manager at Banff Voyager Inn, responded to this review

Dear Benoit329, Thank you for your brief and informative review of the hotel. We constantly strive to meet our guest expectations specially the ones that are here for a short trip. We look forward to seeing you again soon! Have a lovely weekend ahead. More 

Vanguard
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was cheap to stay there... I don't care that the hotel was old because it was clean, but I can't recommend this hotel. There is absolutely nothing unique about this hotel. No microwave in the whole hotel for guests to use. No hairdryer in the room. The breakfast was typical of continental breakfast and you could upgrade to a... More 

Helpful?
Thank Shauna W
Sharon C, General Manager at Banff Voyager Inn, responded to this review

Dear ShaunaW, Thank you for taking time to review our property. Our housekeeping team is constantly on their best efforts to provide outstanding service to our guests. The hotel is old indeed however the whole team is more than happy to serve our guests and ensure that you have a comfortable and affordable place to stay in Banff. We do... More 

Calgary
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The Voyager is old...dated...dingy and smelled it. Kind of a maze to find your way around if you are parked in the covered parking area, signage was not very helpful or clear. It was however the least expensive place to stay in Banff so I guess you get what you pay for. However I have stayed in much nicer hotels... More 

Helpful?
Thank YYCMtnGrl
Sharon C, General Manager at Banff Voyager Inn, responded to this review

Hello YYCMtnGrl, Thank you for your review. I had addressed your concerns with our housekeeping staff and maintenance staff. I appreciate the information you had provided. We had checked the thermostat in the room and had it fixed. I will also ensure that our staff hear about your great words for them. We look forward to seeing you again in... More 

Travelers are raving about these Banff hotels

Edmonton, Canada
1 review
4 of 5 stars Reviewed January 2, 2016

I'd love to be there again. Nice and polite receptionists. Room was clean and tidy. Liquor store within the building. Do not expect too much from the continental breakfast though. you get what you pay for.

Review collected in partnership with Amoma.com

Helpful?
Thank 493michalb
Sharon C, General Manager at Banff Voyager Inn, responded to this review

Hello 493michalb, Please do not hesitate to reach out to me when you come and visit us again. I would like to ensure that we would provide you with the best service that we can give you. I appreciate you taking your time to give our hotel an honest and great review. We look forward to seeing you soon! More 

Montreal
Level Contributor
244 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 stars Reviewed December 31, 2015

This seems to be a budget hotel and geared to budget bus tours which suited us just fine until we found out that there was no AC in our room during this years heat wave. The room and bed in general was ok, service pretty indifferent and the included breakfast crowded with the bus crowds. Good for budget minded travelers,... More 

Helpful?
Thank wolf55
Sharon C, General Manager at Banff Voyager Inn, responded to this review

Good Afternoon wolf55, I apologize that our lack of AC made your stay uncomfortable. The mountains are usually cold at night, even in the summer thus very few hotels in Banff has air conditioning. It is very rare that it doesn’t cool down at night and those very warm temperatures are fortunately still few and far between. Our rooms also... More 

Stettler, Canada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

Stayed one night. Hotel is a bit dated, needs some TLC & some upgrades - like beadspreads or comfoŕters from the 2000's rather 1985, but overall it was clean and quiet. Pool was cold since it was outside & December but hot tub was nice, lots of people. Liquor store and restaurant right in hotel, convenient. It a good last... More 

Helpful?
Thank CDAKrawetz
Sharon C, General Manager at Banff Voyager Inn, responded to this review

Dear CDAKrawetz, Thank you for your evaluation of our hotel. I am glad that your stay was overall satisfactory. Our hotel is one of the few establishments that were first opened in Banff. We do take our guest feedbacks seriously and we do renovations of the property by areas almost every year. The past years we did upgrades in the... More 

Oxfordshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed December 24, 2015 via mobile

Ideal stop for the snowboarding weekend. Rooms are large and the facilities are more than adequate for the adventurous weekends to be had in Banff. Would stay again if i was heading that way as it is only a short walk from the centre of town. Value for money is what this place is.

Helpful?
Thank Jonnnblue
Sharon C, General Manager at Banff Voyager Inn, responded to this review

Dear Jonnnblue, Thank you for your feedback. It is great to hear that you find our hotel suitable for your weekend getaway. We are proud of the great deals that we do offer to our guests. It is very important for us to keep our rates affordable and ensure that our guests feels that they get great deals for the... More 

1 review
1 of 5 stars Reviewed December 21, 2015 via mobile

Me and my friends stayed here for a night and got no issues with the staff and everyone else other than the opening of doors constantly with friends moving over to each rooms we had. Then the next morning when we were gonna check out we obviously used the room and it got a little messy but there was no... More 

Helpful?
Thank Von B
Sharon C, General Manager at Banff Voyager Inn, responded to this review

Dear Von B. Thank you for your review of our hotel. I am fully aware of what happened and had spoken to the hotel staffs involved with the number of incidents concerning your group. We do have few incidents that we had to deal with your group during your stay here. I am glad that we had it resolved after... More 

Calgary, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 20, 2015

I was very impressed with this hotel as a budget option in Banff. The room was clean, everything worked, and all the staff I dealt with were very helpful and friendly. The continental breakfast buffet was great -- the food is nothing special, but there were a lot more options than at most free hotel breakfasts, and my daughter loved... More 

Helpful?
Thank sandhammaren
Sharon C, General Manager at Banff Voyager Inn, responded to this review

Dear Sandhammaren, Thank you for reviewing our property. Your great feedback is very much appreciated. It is great to know that you had a pleasant stay with us. Our staff are all very accommodating and are always willing to assist. we do have different item selections for our breakfast and I am glad that you and your daughter found it... More 

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