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Banff Rocky Mountain Resort

1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
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Banff Rocky Mountain Resort
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Banff Rocky Mountain Resort
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585 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Banff Rocky Mountain Resort
See the most recent reviews
Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2012

Booked the Rocky Mountain Escape online and it was sooo worth it. Got in and they upgraded our room to a second floor room with an amazing view!! Everything was clean and in good order, wish we could have stayed longer! If (when!!) we go back we'll be booking there for sure and I would recommend it to anyone looking... More 

Was this review helpful? Yes
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Glad to hear you enjoyed your time in Banff. We look forward to welcoming you back in the future. Thank you for your review. More 

Edmonton
Contributor
19 reviews 19 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed February 29, 2012

This review is a little late, since I just got into doing reviews. I bought a deal through "Deal Find" for this hotel for two nights. My husband & I were pumped to get away, being new parents we needed a few nights to our selves. And when we went up to our room, I literally wanted to cry. It... More 

Was this review helpful? Yes 7
Leicester, United Kingdom
Senior Contributor
42 reviews 42 reviews
30 hotel reviews
159 helpful votes 159 helpful votes
3 of 5 stars Reviewed February 21, 2012

We stayed here for one week during the ski season. The Banff Rocky Mountain Resort is both a hotel and Timeshare resort situated on the outskirts of Banff and near to Highway 1 (great road direct from Calgary (approx 132km) to Banff and beyond). The rooms (condo's) are spread over a number of 'houselike' buildings. We had a 2 bed... More 

Was this review helpful? Yes 4
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Glad to hear you enjoyed your ski holiday in Banff. We hope you will return in the future. Thank you for you comments about your stay at the resort. More 

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed February 14, 2012

The staff here is amazing. First night, I had a problem with the card lock on my door. The maintenance man came to try and fix it, but it was a bigger problem than expected, so he moved us to the condo next door (exactly the same layout, just backwards). He carried our bags upstairs, and gave us free firewood... More 

Was this review helpful? Yes 2
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you! More 

Singapore
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed February 12, 2012

We stayed here for a week during winter to snowboard in Sunshine and hike around Banff. We had read previous reviews and requested a renovated unit, on the upper floor, in a quiet area. We had a cosy 2 bedroom unit about 5 mins walk from the main building, which we enjoyed because we had no issues with noise, and... More 

Was this review helpful? Yes 5
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Glad to hear your enjoyed your stay at the resort and your time in Banff. Thank you for your comments. More 

Edmonton, Canada
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 8, 2012

We were looking for a weekend getaway with fireplace and hot tub, and ended up at this resort - a family resort. First impression was good, nice people, ok room though dated and showing wear. We enjoyed the pool and the hot tubs, these were the best part of our stay. When we wanted to use the fireplace in the... More 

Was this review helpful? Yes 2
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you for posting a review about the resort. Yes, we charge a nominal fee for firewood to recoup our costs. Some hotels do give free firewood and their room rates reflect the price of amenities that are included in the rate. The in room directory and the key holder you were given at check in state that there is... More 

calgary
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 30, 2012

The accoomodations appear to be recently refurbished but there is some wear. Small amount of mold in the corner of the shower. Carpets looked dirty. Glass on gas fireplace is etched from smoke. That being said the room was clean, the bed was comfortable, the water pressue and temperature was terrific and the property was quiet. Did not use the... More 

Was this review helpful? Yes 2
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you for taking the time to post comments about the resort. I have addressed your concerns about the unit cleanliness with our housekeeping staff. We are happy to hear you would stay with us again. More 

Toronto, Canada
Top Contributor
85 reviews 85 reviews
73 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed January 28, 2012

On our way to the BC interior we stopped in Banff for one night at this property. Its actually a collection of buildings, some with hotel rooms and others with suites. Its Motel style so you drive up to your door. The buildings are fairly spread out and our group got separated because we had 2 types of rooms. It... More 

Was this review helpful? Yes 2
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

We appreciate hearing your candid comments about the resort. The resort is 4km from down town so if you want to park your car and just walk a property in the town core would be your best bet if you don't want to spend time waiting for our shuttle. We hope you will have the opportunity to visit Banff National... More 

Airdrie, Canada
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 27, 2012

We've stayed here several times over the past 8 years. A couple of times for a company xmas party and a few times on our own dime. We've never yet had a bad experience and we always enjoy our stay there. We would definitely recommend them.

Was this review helpful? Yes 2
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you! More 

Three Hills, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 22, 2012

Stayed for their annual SasSQUASH tournament. Housekeeping was AMAZING; great cleanliness, great service. Room was 89/night with fireplace and two double beds. Guest service was beyond accommodating, and the facilities/transit to downtown was wonderful. Would stay again, planning to come back next year!

Was this review helpful? Yes 1
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Great to hear you enjoyed your self at the Sasquash tournament. We are thinking about having two tournaments a year perhaps spring and fall. We are just not sure if we will have enough interest for two events. Thank you for your kind words. I will pass them along to the staff. We look forward to welcoming you back to... More 

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