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All 33 Banff hotels

Banff Rocky Mountain Resort

2.5 of 5 Resort   |   1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
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  • Overview
  • Reviews (490)
  • Photos (136)
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490 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Banff Rocky Mountain Resort
See the most recent reviews
Calgary
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 9, 2012 via mobile

We booked a single room for my family of four and it was certainly cozy but we had a blast! We actually extended our stay by one night just because we could and because the front desk staff were accommodating to our request. I read other reviews and don't say they're wrong, but paying $7 for a bundle of firewood... More

Was this review helpful? Yes 1
Edmonton, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2012

Booked the Rocky Mountain Escape online and it was sooo worth it. Got in and they upgraded our room to a second floor room with an amazing view!! Everything was clean and in good order, wish we could have stayed longer! If (when!!) we go back we'll be booking there for sure and I would recommend it to anyone looking... More

Was this review helpful? Yes
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Glad to hear you enjoyed your time in Banff. We look forward to welcoming you back in the future. Thank you for your review. More

Edmonton
Contributor
19 reviews 19 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 29, 2012

This review is a little late, since I just got into doing reviews. I bought a deal through "Deal Find" for this hotel for two nights. My husband & I were pumped to get away, being new parents we needed a few nights to our selves. And when we went up to our room, I literally wanted to cry. It... More

Was this review helpful? Yes 7
Leicester, United Kingdom
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed February 21, 2012

We stayed here for one week during the ski season. The Banff Rocky Mountain Resort is both a hotel and Timeshare resort situated on the outskirts of Banff and near to Highway 1 (great road direct from Calgary (approx 132km) to Banff and beyond). The rooms (condo's) are spread over a number of 'houselike' buildings. We had a 2 bed... More

Was this review helpful? Yes 4
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Glad to hear you enjoyed your ski holiday in Banff. We hope you will return in the future. Thank you for you comments about your stay at the resort. More

Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 14, 2012

The staff here is amazing. First night, I had a problem with the card lock on my door. The maintenance man came to try and fix it, but it was a bigger problem than expected, so he moved us to the condo next door (exactly the same layout, just backwards). He carried our bags upstairs, and gave us free firewood... More

Was this review helpful? Yes 2
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you! More

Singapore
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 12, 2012

We stayed here for a week during winter to snowboard in Sunshine and hike around Banff. We had read previous reviews and requested a renovated unit, on the upper floor, in a quiet area. We had a cosy 2 bedroom unit about 5 mins walk from the main building, which we enjoyed because we had no issues with noise, and... More

Was this review helpful? Yes 5
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Glad to hear your enjoyed your stay at the resort and your time in Banff. Thank you for your comments. More

Edmonton, Canada
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed February 8, 2012

We were looking for a weekend getaway with fireplace and hot tub, and ended up at this resort - a family resort. First impression was good, nice people, ok room though dated and showing wear. We enjoyed the pool and the hot tubs, these were the best part of our stay. When we wanted to use the fireplace in the... More

Was this review helpful? Yes 2
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you for posting a review about the resort. Yes, we charge a nominal fee for firewood to recoup our costs. Some hotels do give free firewood and their room rates reflect the price of amenities that are included in the rate. The in room directory and the key holder you were given at check in state that there is... More

calgary
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 30, 2012

The accoomodations appear to be recently refurbished but there is some wear. Small amount of mold in the corner of the shower. Carpets looked dirty. Glass on gas fireplace is etched from smoke. That being said the room was clean, the bed was comfortable, the water pressue and temperature was terrific and the property was quiet. Did not use the... More

Was this review helpful? Yes 2
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you for taking the time to post comments about the resort. I have addressed your concerns about the unit cleanliness with our housekeeping staff. We are happy to hear you would stay with us again. More

Toronto, Canada
Top Contributor
73 reviews 73 reviews
64 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed January 28, 2012

On our way to the BC interior we stopped in Banff for one night at this property. Its actually a collection of buildings, some with hotel rooms and others with suites. Its Motel style so you drive up to your door. The buildings are fairly spread out and our group got separated because we had 2 types of rooms. It... More

Was this review helpful? Yes 2
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

We appreciate hearing your candid comments about the resort. The resort is 4km from down town so if you want to park your car and just walk a property in the town core would be your best bet if you don't want to spend time waiting for our shuttle. We hope you will have the opportunity to visit Banff National... More

Airdrie, Canada
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 27, 2012

We've stayed here several times over the past 8 years. A couple of times for a company xmas party and a few times on our own dime. We've never yet had a bad experience and we always enjoy our stay there. We would definitely recommend them.

Was this review helpful? Yes 2
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you! More

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Additional Information about Banff Rocky Mountain Resort

Address: 1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Banff Rocky Mountain Resort 2.5*
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Also Known As:
Banff Rocky Mountain Hotel Banff

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#6 Top resorts Hotel in Banff
Hotel Class
Official Description (provided by the hotel)
Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. •Indoor 15m swimming pool•Indoor and Outdoor hot tub•171 well appointed rooms with configurations to suit everyone•Mountain Health and Fitness Club with full gym, sauna and massage therapy•Tennis and squash courts•Onsite Laundry Facilities•Free parking and wired or wireless internet access•Complimentary shuttle to downtown Banff. ... more   less 
Number of rooms
171

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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