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All 33 Banff hotels

Banff Rocky Mountain Resort

2.5 of 5 Resort   |   1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
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Banff Rocky Mountain Resort
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72%
Ranked #14 of 33 hotels in Banff
Certificate of Excellence 2013
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426 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Banff Rocky Mountain Resort
See the most recent reviews
Warwick
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 20, 2011

Thanks to all the great friendly team at the Rocky Mountain resort for making our stay there so brilliant! We were lucky enough to spend a month at the resort during March 2011 as part of a big road trip across Canada and I can honestly say that our time in Banff has been one of the real highlights of... More

Was this review helpful? Yes 3
New Lenox, Illinois
Top Contributor
97 reviews 97 reviews
17 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed June 14, 2011

We exchanged our timeshare for this place. The website makes the place look better than it is. The bedrooms were small. It was only large enough for a bed, a night stand, and a dresser. There was no room for suitcases. We had a two bedroom place with both bedrooms on the second floor. We had two bathrooms, one on... More

Was this review helpful? Yes 2
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 10, 2011

We stayed at the Rocky Mountain Resort resort through timeshare arrangements so had the pleasure of staying a whole month at the resort during ski-season! From the moment we arrived to the moment we (reluctantly & finally) left the team were friendly, fun & happy to help wherever possible. We found this to be the case whether dealing with reception... More

Was this review helpful? Yes 2
Vancouver, Canada
Contributor
13 reviews 13 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 10, 2011

We stayed in a one bedroom unit. The room was at floor level and we have upstairs neighbors which sometimes on night were a little bit noisy but did not bother us. The room was very clean with a full kitchen and a nice bathroom. The living room had a fireplace and indeed the TV was not the LCD type... More

Was this review helpful? Yes 2
Nelson, New Zealand
Top Contributor
117 reviews 117 reviews
46 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed June 3, 2011

Travelling with son needed 2 sleeping areas and kitchen. Given renovated room that had everything. Only complaint was that promised wifi that did not work. The manager eventually offered to put us up in another hotel, which we did not take up sa had already started cooking. By 8.30 the next morning there was a technician walking around outside our... More

Was this review helpful? Yes 5
Management response:

Thank you for posting your review, your comments are greatly appreciated. I am happy to report that we have just spent a significant amount of capital on a new and improved resort wide WIFI system that should result in better speeds and less interruption in services. The service will also offer continuous roaming throughout various hotspots around the town of... More

Bellevue, WA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 21, 2011

Stayed at the Banff Rocky Mountain Resort, a 1-bedroom unit, through a timeshare exchange with VRI arriving on a Sunday. We had called a week ahead to confirm our reservation and requested for a secluded and updated unit, based on reviews from other travellers. The resort was easy to find and close to town. The property was divided/run across a... More

Was this review helpful? Yes 6
Edmonton, Canada
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 30, 2011

Interior finishes are painted wall surfaces, and stucco, with nary a hint of wood anywhere. However, facilities are immaculately clean, bathrooms are spacious and spotless, and suites have a (unfortunately gas) fireplace. The (free) hourly shuttle into town is a Godsend, since this hotel is located a little farther than we would have liked from Banff town centre. The beds... More

Was this review helpful? Yes 3
Management response:

Thank you for taking the time to post a review of or resort and for your kind words regarding the quality of our housekeeping and value for money. I truly believe that you will not find another room of similar quality and size in Banff for a better price and certainly not with the amenities that we offer here at... More

Calgary, Canada
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed April 24, 2011

This hotel markets itself as a family oriented hotel. We made a reservation for our 4 and 3 year old children in one of the upper floor 2 storey units. On the second night of our three we receive a complaint at 6:30 PM from Mike shift supervisor adivsing that the people downstairs had complained of noise. We're scratching our... More

Was this review helpful? Yes 7
Management response:

I will not go into too much detail with regards to this post but will say that there is indeed two sides to every story and our side to this one is very different. I would however like to speak to a couple of specific complaints for clarity. 1. Despite the opinion of the reviewer, we are actually a very... More

Vancouver, Canada
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 23, 2011

We got a deal from a group buy website for this hotel, and did get a great deal - $200 for two nights. Upon check in, the staff were friendly and helpful. However, when we arrived at our room we decided to order firewood for the wood burning fireplace. After placing our order we waited an hour and a half... More

Was this review helpful? Yes 2
Management response:

Thank you very much for taking the time to review our hotel and for the some of the nice things you had to say. I was sorry to hear that not everything was to your liking but I do apprecitae you bringing it to our attention and the information has been passed on to the necessary department heads for further... More

Alberta
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 17, 2011

very spacious room and bathroom; very quiet, not a sound heard in the night, yet close to the highway so that we could reach the ski hills quickly.

Was this review helpful? Yes 1
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

We appreciate your comments and hope to welcome you back to the resort in the future. More

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Additional Information about Banff Rocky Mountain Resort

Also Known As:
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel
Address: 1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Banff
#11 Business Hotel in Banff
#12 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Banff Rocky Mountain Resort 2.5*
Official Description (provided by the hotel):
Discover the meaning of a mountain getaway at Banff Rocky Mountain Resort, a relaxing retreat in the heart of Banff National Park. Ideally set amid eight acres of private parkland and surrounded by the glorious scenery of Canada’s oldest national park, while just minutes from downtown Banff, the Banff Rocky Mountain Resort’s breathtaking location and extensive amenities are certain to provide a casual and memorable stay in the Canadian Rockies. •Indoor 15m swimming pool•Indoor and Outdoor hot tub•171 well appointed rooms with configurations to suit everyone•Mountain Health and Fitness Club with full gym, sauna and massage therapy•Tennis and squash courts•Onsite Laundry Facilities•Free parking and wired or wireless internet access•Complimentary shuttle to downtown Banff. ... more   less 
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