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All 33 Banff hotels

Banff Rocky Mountain Resort

2.5 of 5 Resort   |   1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
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Banff Rocky Mountain Resort
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Ranked #18 of 33 Hotels in Banff
A recent review
4 of 5 stars reviewed yesterday
cathsalzman Woodstock, Georgia
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500 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Woodstock, Georgia
Top Contributor
68 reviews 68 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

We read the reviews, and most of the negative comments were about the need for updating. We choose to stay in the 2 bedroom Wolf suite. It has been beautifully done. The upstairs was a bit stuffy, but we opened the windows. Note: there is NO AIR CONDITIONING, so I would think hard about a Summer stay. The kitchen was... More

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Edmonton, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for 2 nights. The ground floor one bedroom suite was beautiful and very comfortable. There is a cozy little lounge downstairs in main building with wonderful staff and great food..My hubby had a great burger and I had Salt & Pepper Ribs, yummie. There is a also a laundry room right off lounge so... More

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vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

So pleased to hear you enjoyed your time with us. Thank you for your comments. More

Winnipeg, Canada
Contributor
12 reviews 12 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the second time we have stayed here, and while the units seemed somewhat different from an earlier trip many years ago, we were pleased with the accommodation. We had reserved a one bedroom but found it very small and claustrophobic so we upgraded to a one bedroom loft unit. It was much better. There was a full bathroom... More

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vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you for your comments. We were pleased that you enjoyed your stay. We do have the square footage of the units on our website at bestofbanff.com. Just choose Banff Rocky Mountain Resort, then rooms and you will see the room types and square footage. More

Calgary, Alberta, Canada
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed 1 week ago

It smelt horrible, I complained and someone came to spray the room.... That did nothing. Called again asking for a new room they didn't even say sorry or anything just we do not have another available. My son coughed all night because he has asthma and I could hardly sleep the smell was so strong... Too bad they didn't care... More

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vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

We appreciate hearing from you. Please accept my sincere apology that you felt our staff was not attentive to your needs. I am very sorry to hear that your son had a bad night in our room. My newphew has ashma so I can appreciate what you and your son must have gone through. Please contact me at vsmith@bestofbanff.com to... More

Townsville, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As my fiancee and I drive through the Canadian Rockies, we picked somewhere to stay in the beautiful town of Banff. We found this place and were thoroughly impressed with all aspects of our stay. The room was very tidy with a note from the people who made up our room (hand signed). Secondly, the room was spacious, the bathroom... More

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vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Glad to hear you enjoyed your stay with us. Our bellmen would have gladly carried your luggage both up and down the stairs for you. We hope you have the opportunity to visit Banff in the future. More

Las Vegas, Nevada
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A wonderful old world style hotel with fine restaurants...HOWEVER, the hordes of tourists were, to me, overwhelming. Our room was quite large, but the bathroom with a shower in the tub, was very small.

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vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

I think this review might be for the Fairmont Banff Springs which indeed is a lovely old world style hotel. The summer is the busiest time in Banff. I would recommend visiting in May, June, September and even October. It is less busy then and you can still enjoy the scenery and all the attractions are open. My favourite time... More

Victoria, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed while travelling to Victoria. The Hotel is definitely dated but the rooms are beautiful and the scenery is to die for. We stayed in a suite with a full kitchen and patio walk out. At 150 a night we are more than satisfied with the value. Im assuming the rates rise depending on season but... More

Was this review helpful? Yes 1
vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you for your comments. We were pleased to hear you enjoyed your time with us and would recommend the resort. More

Chicago, Illinois
Top Contributor
115 reviews 115 reviews
71 hotel reviews
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed 2 weeks ago

1980s decor. Comfortable and cozy. Basic, budget stay. Welcomes families and pets. Not a posh romantic getaway. Not easy access to fun nightlife. Is a peaceful retreat from the crowds. Pros: Flat screen TV with cable. Kitchenette with pots, pans, coffee maker, dishes, microwave, full fridge, and toaster. Outdoor BBQ grills. Indoor pool and hot tub. Squash and tennis courts.... More

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vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Thank you for your comments both pros and cons. We are replacing all the hardware for the wifi as I am typing this. We believe it will improve the service dramatically. Sorry about the dull kitchen knife. We are always working on upgrading the resort. Some of the big ticket items you can not see. We appreciate you suggestions and... More

Langley, Bc
Top Contributor
100 reviews 100 reviews
43 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This large hotel / timeshare complex is located well out of Banff village near the new Hwy #1. In short, it has seen better days. The sidewalks are in great need of repair, and steps to upper units are in bad shape. The lockers in the pool dressing rooms are rusting away. Our one bedroom unit needed new furniture. The... More

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vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

We appreciate hearing your comments both good and not so good. We are presently upgrading all the hardware for the internet and believe when this is complete we will provide a better service. We do need to repair some of the side walks and are making plans to do so. We are trying to come up with an alternative to... More

Paisley, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent accommodation with very comfortable beds and bedrooms. Reception and restaurant staff were excellent, friendly and helpful - the hotel offered a courtesy bus to town (less than 10 minute trip) which we appreciated on our first evening having had a fairly long drive - events were highlighted on the noticeboard, but we were not there for long enough to... More

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vickilynn_10, General Manager at Banff Rocky Mountain Resort, responded to this review

Glad to hear you enjoyed your time with us and that you would recommend the resort. Thank you. More

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Additional Information about Banff Rocky Mountain Resort

Address: 1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Banff Rocky Mountain Resort 2.5*
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Also Known As:
Banff Rocky Mountain Hotel Banff

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