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Banff Rocky Mountain Resort

1029 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A2, Canada
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Banff Rocky Mountain Resort
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Ranked #22 of 31 Hotels in Banff
A recent review
5 of 5 stars reviewed 4 days ago
Deborah G Leeds, England, United Kingdom
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Portland, Oregon
2 of 5 stars Reviewed 4 days ago NEW

We checked in for four nights of hiking. We usually take one or two meals at our hotels, but after one breakfast here, we vowed never again (long wait, loud music, cold oatmeal and indifferent service and ingredients). Coffee cups and spoons in our rooms were given a quick rinse in the Bathroom Sink instead of getting sanitized replacements; the... More 

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Leeds, England, United Kingdom
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1 review
5 of 5 stars Reviewed 4 days ago NEW

Great condos just out of town, very clean and spacious. Pool was great and really lovely walk into Banff. Amenities in the condo were excellent. Kids had own room upstairs and kitchen and lounge area was immaculate.

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Portland, Oregon
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was the first time for us to visit Banff, so we were very happy to stay in this cosy apartment away from home for 3 nights. The kitchen is fully equipped so were able to cook our own healthy dinners, the bathroom is clean with good shower, the bed and pillows were okay, and the cosy lounge area is... More 

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Saanich, British Columbia, Canada
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8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This truly is a great little location, however, some of the amenities (pool, courtyard, etc) could use some renovating/updating. The suites themselves are quaint, a little on the smaller side but updated. The only downfall is no air conditioning in the rooms and there are a ton of squirrels on site so you have to keep your door shut or... More 

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Northwich, United Kingdom
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106 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had a great suite. It was immaculate and well renovated. The staff on reception were professional and polite. We could see that further renovations are taking place around the lobby which is good that they are updating the place. The only downside was slowish wifi, but we found this evident across Banff as a whole and no air con.... More 

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Brandon, Canada
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 1 week ago

This place was not clean, with long, dark hairs in the bathroom and bedsheets, dirt/scum in the pool, and just don't even look in the corners. Nor was it comfortable -- no AC, and saggy-soft beds that left me stiff and aching. Restaurant dank and uninviting. Pass.

Was this review helpful? Yes 3

Travelers are raving about these Banff hotels

Amsterdam, The Netherlands
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Our stay was arranged via a travel agent. On arrival we got a very outdated, not clean, smelly room. Terrain is terrible; broken concrete everywhere, dirty plastic chaira to sit on. On request we were offered another room, for which we would have to pay extra. Very poor room as well. We contacted our travel agent and via him we... More 

Was this review helpful? Yes 2
Boston, Massachusetts
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 1 week ago

My husband and I were planning to stay at this hotel for 7 nights in June 2015 during our stay in Banff. Thankfully, it only ended up being 4. It was awful. When we checked in, we found that they had oversold their rooms...and only had one left. They told us it would be an upgrade to a 2 bedroom... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Room was small. Fireplace did not work. There were strands of long dark hair on the blanket, in the bathtub and on the bathroom counter (I'm a blonde). Very noisy as it was close to the train track. Location is a bit far from city center. $250 for the night (mid-week). No breakfast included. Just wasn't worth it.

Was this review helpful? Yes 2
Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel room was not as large as depicted in the photos. The rooms had no air conditioning. The extra bedsheets for the futon bed were ripped and the blanket was stained and dirty. We had to call to have them changed. The changing rooms for the swimming pool were dirty, doors were rusty and overall unhygienic showers. Overall, not... More 

Was this review helpful? Yes 2
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