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Banff Ptarmigan Inn

337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Best prices for: 1 room 1 guest
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Banff Ptarmigan Inn
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Banff Ptarmigan Inn
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807 reviews from our community

Traveler rating
    202
    287
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    77
    44
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Banff Ptarmigan Inn
See the most recent reviews
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 26, 2009

Here are the POSITIVES: very, very comfortable beds and 1 block from shopping in downtown Banff. Very handy location if you want to shop on Banff ave and the side streets. Here are the NEGATIVES: NO AIR CONDITIONING!!!!!! They provide you with a fan but it does not help much. We had a superior room and were lucky enough to... More 

Was this review helpful? Yes 1
Winnipeg
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 24, 2009

It really was a wonderful room (premium), soft bed, lots of pillows. Fridge was empty (honour bar would be nice at that rate). Jetted tub was too noisy to use. LCD TV but no HD channels. Underground parking didn't have enough space and the parking spots were very tight. After check-in we ended up parking in their outside lot and... More 

Was this review helpful? Yes 1
littleworld, General Manager at Banff Ptarmigan Inn, responded to this review

Thank you for writing your comments regarding your recent stay with us. Our company motto is that we do not like to pay for extras when we travel, and nor should you and this is why we offer free parking, free wireless internet and free local bus passes. We do strive to have these amenities accessible to all of our... More 

Moray
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 4, 2009

Having stayed in Banff in September 2008 we wanted to return to ski and chose the Ptarmigan Inn because it was near the centre and the ski bus stopped outside. It was excellent in every way. The location was perfect in that we never had far to walk when eating out and the supermarket was just round the corner. The... More 

Was this review helpful? Yes 2
Ireland
Top Contributor
73 reviews 73 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed June 1, 2009

We spent 3 nights in this hotel during our honeymoon travels, but think we were very badly advised. We had upgraded our room when booking but don't believe we got it. Rooms are very basic - we requested a room change given that we had paid an upgrade charge but were told that nothng else was available. We learnt whilst... More 

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Travelers are raving about these Banff hotels

Calgary
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2009

We stayed at this hotel for the Bozo Cup 2009 and it was fabulous! Great rooms and amazing location! The views were beautiful and the staff was exceptional! Also, the restaurant in the hotel, the "Caramba" had spectacular food!!! We brought all of our friends there!

Was this review helpful? Yes 2
Waterlooville
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 14, 2009

Try not to stay in room 103 or 104, the boiler room is underneath this floor, and found it very noisy at night and very hot. The windows open on the car park so not ideal from a safety point of view. We asked to be moved, and we had no problem with our request.

Was this review helpful? Yes 1
Sydney Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 8, 2009

On the last day of our 10 day ski holiday, my husband fell and injured his knee. It was later determined that he tore both the ACL and MCL in his left knee. When the front desk staff were informed that we were in need of medical assistance, they immediately gave information/advice as to the best way to address the... More 

Was this review helpful? Yes 3
littleworld, General Manager at Banff Ptarmigan Inn, responded to this review

We are so regretful that your husband injured himself while on vacation, and we wish him a speedy recovery. We are also very pleased that you enjoyed your stay with us, and we hope that you are able to return in the future, without any skiing injuries, perhaps we will see you again next year? More 

St. Catharines
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 1, 2009

This hotel is nice, clean, comfortable and with in walking distance from downtown Banff. It is a bit confusing to find the parking as the underground parking is around the back on a side street. We were on the second floor looking out onto the back street. Great view of the mountain. The bed was very comfortable with a feather... More 

Was this review helpful? Yes 2
Sydney
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 20, 2009

I'm writing to express how impressed we were with the service we were provided on our stay at the Banff Ptarmigan Inn 18 December - 22 December 2008. We arrived here on Friday 18 December all the way from Sydney , Australia . After 30 hours of travel we weren't shown as having a 4 night booking! You can imagine... More 

Was this review helpful? Yes 1
Nuneaton
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 8, 2009

Just been reading the reviews for the Ptarmigan Hotel. I have stayed there now for 7 years and have always been very happy with it. Like any hotel occasionally bad things will happen but that's life. The rooms are large / spacious and always clean. On the downside they are sometimes too warm, and most nights I have to drink... More 

Was this review helpful? Yes 2
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