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Banff Ptarmigan Inn

3.0 of 5
337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Banff Ptarmigan Inn
Professional photos
71 traveler photos
Ranked #19 of 33 hotels in Banff
3.5 of 5 stars 336 Reviews
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336 reviews from our community

What travelers say about this hotel
  • “Hot tub” (10)
  • “Standard room” (9)
  • “Very clean” (7)
  • “Very good” (6)
  • “Underground parking” (5)
  • “Ski bus” (5)
  • “Friendly and helpful” (4)
  • “Front desk staff” (3)
  • “Would DEFINITELY recommend” (3)
Traveler rating
    89
    120
    69
    33
    25
Only show reviews for Family (71) | Couples (146) | Business (17)
Date Rating
Kamloops, British Columbia, Canada
1 review
1 helpful vote 1 helpful vote
“little things mean a lot”
4 of 5 stars Reviewed May 26, 2012 NEW
1
person found this review helpful

the good:price, underground parking,location,complimentary brekky,free bus pass,the staff. the bad:nothing comes to mind this was our second time staying here, with more to come. D&T from Kamloops

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Edmonton, Alberta, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“I love their breakfast”
4 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

Room size is ok, location is v. good, guest services is v. good, underground parking, I see from other reviews that breakfast is basic, well it included: Omelette ( chef cooks it for you), scrambeled egg, pan cakes, fruit salad, cereal, yougurt, croisson, danish, and more. I don't think that is basic breakfast. I stayed the following night in a... More

Was this review helpful? Yes
See 2 more reviews by Hossam A for Banff
Corrine Harris, General Manager at Banff Ptarmigan Inn, responded to this review
May 25, 2012

Welcome home and thank you very much for your review, we are so happy to hear that you enjoyed your stay and our breakfast and we hope to see you again soon. More

Red Deer, Canada
1 review
1 helpful vote 1 helpful vote
“Banff Ski weekend”
5 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

Nice place for the price, great for a ski weekend we saved $$ with the great breakfast, filled up the kids for a good part of the day. we will go back....

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kent
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
“Banff Stopover”
3 of 5 stars Reviewed May 19, 2012
1
person found this review helpful

Stayed here for just 1 night on our Canadian Rockies Tour. Room was a fair size but bathroom was tiny. Bed very comfortable but room very hot. Free Wifi. Breakfast was a bit basic but adequate. Great downtown location, just a short stroll to shops/restaurants and bars and Safeway just around the corner.

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Corrine Harris, General Manager at Banff Ptarmigan Inn, responded to this review
May 25, 2012

Thank you very much for taking the time to write your review. We are very sorry to hear that you found our breakfast offerings to be basic, we are rather proud of the spread we put out each morning, and especially our fresh - made to order omelets. However we are always happy to hear feedback and would love to... More

Ottawa, Canada
1 review
4 helpful votes 4 helpful votes
“Great Staff, Great Location”
5 of 5 stars Reviewed May 8, 2012
4
people found this review helpful

I stayed at this hotel for three nights in early May and, as bang for the buck goes, the Banff Ptarmigan Inn certainly has it in spades. Competitive rates, fantastic staff, great location (steps from "downtown"), clean, comfortable accomodations and the added bonuses of free parking and Wi-Fi! Be sure to check out The Meatball - the pizza is fantastic!

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Kelowna
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Nice hotel, great location”
4 of 5 stars Reviewed April 23, 2012
3
people found this review helpful

Stayed at this hotel in late March for one night as a stop over on our way to Calgary. Check in process was quick and easy, staff was friendly, and access to free under ground parking (limited to the height of your vehicle) and wifi was nice. Price was pretty good compared to the other rates in town for a... More

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See 2 more reviews by Robyn H for Banff
Pontypool
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
“A great stay nearly spoiled but rescued by manager”
5 of 5 stars Reviewed April 19, 2012
3
people found this review helpful

Just back from a week in a standard room. Price competitive, room a trifle on the small side for two adults and two expanding kids, but staff very helpful and the breakfasts are "arssum" - the temptation to pig out is too great before a coach journey and a day on the slopes. Unfortunately some money went missing from our... More

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See 2 more reviews by Bernie S for Banff
Corrine Harris, General Manager at Banff Ptarmigan Inn, responded to this review
May 5, 2012

Dear Bernie S Thank you so much for review. Again we are very sorry for the unfortunate incident that occurred during your stay with us, but I am very pleased that Arjun was able to assist you, and you departed content. In regards to the train, it is a by-law that all trains must blast their horns at each crossing... More

Calgary
1 review
4 helpful votes 4 helpful votes
“Nice hotel, excellent location, only underground parking completely full”
4 of 5 stars Reviewed April 15, 2012
4
people found this review helpful

Stayed in Banff Ptarmigan Inn in April 2012. Nicely appointed and clean standard (2 Queens) rooms. Friendly, very nice staff. Free underground parking and wi-fi. Better breakfast with cook cooking omelettes to order, and excellent "upscale" sausages. Didn't visit spa or gym so can't tell. No fridge in our room - but we were able to use the fridge at... More

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Calgary, Canada
Senior Contributor
37 reviews 37 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Superior room”
3 of 5 stars Reviewed April 10, 2012
1
person found this review helpful

We were here recently, We had up graded to a Superior room, besides location (corner unit, out of the way) The room was just as small or even smaller then the standard rooms, a few people that were with us who had standard rooms. The room was basic and bed had a weird lean to it resulting in sore necks... More

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See 3 more reviews by KikiMira for Banff
Corrine Harris, General Manager at Banff Ptarmigan Inn, responded to this review
April 12, 2012

Welcome home and thank you for writing your review. The only difference between a superior and standard room at our hotel is that a superior room has a window or balcony that opens up to the outside of the hotel, with fresh air, whereas the standard rooms all face into the interior lobby or atrium of the hotel. We do... More

calgary
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Not a bad option, but not the best...”
3 of 5 stars Reviewed April 1, 2012
3
people found this review helpful

not a bad place. was 150$ for one night, but its right on Banff ave, at the south (south..?) end. Our room was comfortable, beds were great. minimal amenities. no mini fridge, or ice bucket...we had to use one of our beer boxes to get ice and fill the sink...which by the way...is not in the bathroom, its a very... More

Was this review helpful? Yes
Corrine Harris, General Manager at Banff Ptarmigan Inn, responded to this review
April 2, 2012

Thank you very much for taking the time to write your review. I am sorry to hear that we somehow missed replacing the ice bucket in your room; I have followed up with housekeeping on that matter, as all of our rooms should have an ice bucket available. In regards to the sink being outside of the bathroom, we have... More

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Additional Information about Banff Ptarmigan Inn

  • Banff Ptarmigan Hotel
  • Ptarmigan Inn Banff
Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Price Range: PLN: $$

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Banff Ptarmigan Inn
337 Banff Avenue
Banff, Banff National Park, Alberta T1L 1H8
Canada
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