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Banff Ptarmigan Inn

337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Banff Ptarmigan Inn
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930 Reviews from our TripAdvisor Community

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Sydney, Australia
Level Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is still only a 3 star hotel but for snowboarding Lake Louise and Sunshine this location is unbeatable. I could not believe the price as it is comparable to what we pay for a hostel in the snow at Thredbo (which says more about the prices in Thredbo). This hotel had the shuttles stop right in front (no joke,... More 

Helpful?
Thank Aussnowboarder
Newark-on-Trent, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Stayed in this hotel several times over last ten years This year was as good as always. Slight hiccup when in room but within 5 mins problem sorted. Staff so helpful and nothing to much for them. Have booked to stay next year

Helpful?
Thank Eves55
Calgary, Canada
Level Contributor
71 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We've stayed at this hotel a number of times over the last 20 years. It's getting old and tired. Our room was a "two queen split" room. Good layout for a family (we have adult children). Reasonable price for Banff. Room was not cleaned properly. Trash left in a couple of places. There was what appeared to be a body... More 

Helpful?
Thank WellTravelled222
Coeur d'Alene, Idaho, United States
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Great family spot. The rooms were nice with the bathroom set between the beds...great for a family of 3. The complementary breakfast was great with a made to order omelette bar. We did not eat at the restaurant other than breakfast, so many great options in banff.

Helpful?
Thank Heath J
ArjunBanff, Front Office Manager at Banff Ptarmigan Inn, responded to this review

Heath J Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Banff Ptarmigan Inn. Our split rooms we find our great for families as they give you that extra privacy. Thank you again for your comments and I look forward to welcoming you... More 

Ontario, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was coming to a conference in Banff and booked this hotel as it was cheaper than the conference venue accommodations. I was very pleased with the cleanliness of the hotel, the comfort of the beds, and the free breakfast included (which includes an omelette bar). The location was very accessible to shops and restaurants in the town centre, and... More 

Helpful?
Thank Shawna247
ArjunBanff, Front Office Manager at Banff Ptarmigan Inn, responded to this review

Shawna247 Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Banff Ptarmigan Inn. Our goal is to always insure guests have a relaxing and care free experience and I am so happy we were able to accomplish this on your visit. I... More 

Calgary, Canada
1 review
2 of 5 stars Reviewed 5 days ago NEW

I booked the best of Banff package at the ptarmigan inn. When I arrived I was only given one part of the package and was told that the wine should be in my room. I had to look up the package that I booked online to show the people at the front desk all that it included before they would... More 

Helpful?
Thank SaraEB2016
ArjunBanff, Front Office Manager at Banff Ptarmigan Inn, responded to this review

SaraEB2016 Welcome home and thank you for taking the time to write a review. I am so sorry you did not enjoy your stay here with us at the Banff Ptarmigan Inn, it is always our goal to make sure every stay is as memorable and care free as possible, unfortunately we did fall short in this occasion. Unless we... More 

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Calgary, Canada
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 6 days ago NEW via mobile

I picked this hotel for the free buffet breakfast . Wrong choice. Bad buffet. Bad beds.Great people working there. Front desk was great. All the folks great . Hotel needs lots of tlc.The window shades in my room were shredded.Nice view of parking lot,ha. So it was an ok stay.

Helpful?
Thank BIGR69
ArjunBanff, Front Office Manager at Banff Ptarmigan Inn, responded to this review

BIGR69 Welcome home and thank you for taking the time to give us your feedback. I am sorry you did not enjoy your stay here with us at the Banff Ptarmigan Inn; all of our beds do come with our luxury feather comforters that can be removed for a firmer sleep experience. We are in the process of updating all... More 

London
Level Contributor
59 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed in many hotels in Banff. This one may just have the perfect blend of things that matter to me: 1) Ski bus right outside door 2) Proximity to town centre 3) Internet that works 4) Friendly (though that's a given in Banff) 5) Comfy bed 6) Not overrun with teenagers on a bender 7) Somewhere to unwind (steam/hottub... More 

Helpful?
Thank steve_blag
ArjunBanff, Front Office Manager at Banff Ptarmigan Inn, responded to this review

steve_blag Welcome home and thank you for taking the time to write a review. I am so happy you had another great stay at the Banff Ptarmigan Inn and appreciate your candid review very much! Our goal is to always make sure every stay is as memorable and enjoyable as possible and I am glad we were able to accomplish... More 

Oshawa, Canada
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked the"best of Banff" special which included tickets to the hot springs and movie. We didn't use the movie tickets and didn't really enjoy the hot springs but the hotel was great! At first glance the room looked a little worn. The carpets were stained, the bed spreads looked like they had been there since the 70s and the... More 

Helpful?
Thank Hayley A
ArjunBanff, Front Office Manager at Banff Ptarmigan Inn, responded to this review

Hayley A Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Banff Ptarmigan Inn. It is always our goal to make sure every stay is as enjoyable and care free as possible and am glad we were able to accomplish this during your... More 

Level Contributor
38 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My husband and I had a pleasant stay here. We had a spacious room with a fireplace overlooking the street on the top floor. The breakfast was good and had the usual offerings (cereals, breads, eggs, sausage, yogurt, etc) and an omelet station. The bed was comfortable and the room was clean and well stocked. Wifi was free...the speeds were... More 

Helpful?
Thank bluebonnet-and-bat
ArjunBanff, Front Office Manager at Banff Ptarmigan Inn, responded to this review

bluebonnet-and-bat Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Banff Ptarmigan Inn. I am sorry there was some noise in the hallway but am glad it in no way effected your sleep, in regards to the pillows I am sorry they were... More 

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