We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 33 Banff hotels

Banff Ptarmigan Inn

3.0 of 5 Hotel   |   337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Hotel amenities
Save Saved
You added Banff Ptarmigan Inn to your Saves list
Banff Ptarmigan Inn
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
63%
Ranked #23 of 33 hotels in Banff
A recent review
5 of 5 stars reviewed 5 days ago
Elle X Melbourne
  • Reviews (695)
  • Photos (118)
  • Similar Hotels
  • Amenities
  • Q&A (1)
  • Room tips (151)
  • Location
  • More
Write a Review

695 people have reviewed this hotel

Traveler rating
    173
    250
    166
    68
    38
See reviews for
154
296
29
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
Melbourne
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is in a great location, just before the start of the main shops. There's ample options at breakfast, lovely locally made toiletries, and the staff are lovely. The only real complaint is that it was noisy outside my room as there was some sort of works going on in the street.

Was this review helpful? Yes
Cleveland, Brisbane
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Cheap hotel, and I guess you get what you pay for. It was in an excellent location and you could walk to all the shops and restaurants in Banff. The buffet breakfast that was included was enjoyable as well. Free parking also. The rooms were quite dated, but clean. Our main complaint was that it was not air conditioned and... More

Was this review helpful? Yes 1
Calgary, Canada
Senior Contributor
34 reviews 34 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We chose this place as a pet friendly option for two nights in Banff. For 179 a night it is a great deal for summer rates in Banff. The hotel room was small but clean and mostly quiet. They provided a nice dog bed, bowl, treats and a you. The staff was very friendly. Parking is free but crowded. And... More

Was this review helpful? Yes
Whitecourt, Canada
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We were pleasantly surprised with the value in this hotel. The rooms could use renovating ( mainly the washrooms) but are very comfortable and clean. The bedding is especially nice and beds are better than average. The location, included breakfast and comfort in rooms makes this hotel a great find for the price. I would certainly recommend this hotel.

Was this review helpful? Yes
Fort Myers, Florida
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 6 days ago NEW

We traveled all over Alberta and decided to have a nice quiet night's stay in Banff. The Ptarmigan Inn was quiet, cool, and clean...along with well priced. There was free wifi in our room and a free breakfast buffet. I did not care for the restaurant "The Meatball" in the hotel. The food was way over priced, the service was... More

Was this review helpful? Yes
waterloogrrl
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Was actually meant to stay at The Driftwood Inn, but got upgraded to the Ptarmigan at check-in. Beds were a good size and comfortable, but the bathroom was tiny and toiletries (soap, shampoo, etc.) were very low quality. The free parking and the scrumptious buffet breakfast, however, made up for anything else the hotel lacked. Restaurant staff were cheery, but... More

Was this review helpful? Yes
Bothell, Washington
Contributor
14 reviews 14 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel seems to be set up more for winter travelers than summer. There isn't any air conditioning, but our room did include a fan, and the rooms weren't uncomfortably warm. We had a small deck, so we could keep the door cracked to help cool it down if needed. We were hoping the deck would overlook a view, but... More

Was this review helpful? Yes 1
Edson, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I spent two nights here. We really liked the location of the hotel, and most of the staff were outstanding; however, the two cooks that worked the omelet stations for themorning breakfasts were both the rudest people we have ever come across in any business establishment EVER. It was appalling - especially the one cook. He actually... More

Was this review helpful? Yes 1
Mumbai
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago

The Ptarmigan is located very close to the market area in Banff and that is a major plus point. The rooms are well furnished and clean but do not have ACs'. We went in the summer and the temperature was soaring. We were given fans but they were not adequate. The breakfast was very repetitive. The hotel staff at the... More

Was this review helpful? Yes 1
Langley City, Canada
Top Contributor
72 reviews 72 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked this room directly through the hotel. No issues with the booking process or reservations upon arrival. We arrived at 249pm.. check in was not officially until 4pm.. our room was not available until 4pm but they did give us our parking pass, so we went for a walk and came back at 4. The folks at the check in... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Banff Ptarmigan Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Banff Ptarmigan Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Banff Ptarmigan Inn

Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Reservation Options:
TripAdvisor is proud to partner with Priceline, Travelocity, Orbitz, Booking.com, Hotels.com, Tingo, Otel, HotelTravel.com, TripOnline SA, BookingOdigeoWL and Venere so you can book your Banff Ptarmigan Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Banff Ptarmigan Hotel Banff
Ptarmigan Inn Banff

118 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (106)
Viewed
Bathroom (13)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (21)
Viewed
View from room (4)
Viewed
2:49
Videos (1)
Viewed
Dining (3)
Viewed
Pool/beach area (1)
Viewed
Other (43)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Hotel & grounds (7)
Viewed
Business center/function rooms (1)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Banff with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service
Hotel Class
Official Description (provided by the hotel)
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 
Number of rooms
134

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Banff Ptarmigan Inn and other travelers.
1 question
Ask a question
Questions? Get answers from Banff Ptarmigan Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer