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Banff Ptarmigan Inn

337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Banff Ptarmigan Inn
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785 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Tampa
1 review
4 of 5 stars Reviewed 2 days ago NEW

Our stay in Banff was fabulous. The hotel staff are amazing!!!! Cant say enough about how nice everyone was. My only complaint (if you can call it that) was wifi was very weak or non-existent in the rooms. The lobby it worked fine 90% of the time. So if you have work to do, it makes it a bit difficult,... More 

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Calgary, Canada
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

While not the newest hotel, it's a great value. Free hot breakfast, decent wi-fi, great steam room and hot tubs, and comfortable beds. We have stayed here before and it's consistently a good choice for snowshoeing/hiking weekends.

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Fort McMurray, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I really liked this hotel near to everything in fact only a few minutes away from everything. The staff were really friendly and a super easy check in. The room was great plenty of space to move around. I'd definitely recommend and I'd stay at the Ptarmigan Inn again

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Edmonton, Canada
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for a weekend at this hotel during a ski trip to Sunshine. Overall, it was one of the poorest hotels I have stayed in. See below for more info: Rooms and other accommodations: Very poor. The upholstery and furniture are dated and damaged. In some cases they were stained or absent (bathroom counter had a gross stain on... More 

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Edmonton, Canada
Top Contributor
66 reviews 66 reviews
37 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel has as "used up" feeling. The hotel needs upgrades and renovations. Every piece of furniture that I have seen was old and used up. Even in the room the furniture looked very worn with worn off finish. The two chair in my room were absolutely disgusting looking as is somebody urinated on the. I reported that the front... More 

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denmark
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed 5 days in this establishment which has a great location in downtown Banff. There were both minuses and many plusses during our stay. minuses: P O O R cleaning. We removed a chair and a table in our room and found old candy wrapping, hairs and feathers from the pillows underneath. When notifying the staff and upon returning... More 

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Lansing, Illinois
Senior Contributor
40 reviews 40 reviews
3 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here last week with my ski club[40 people]. I went right up to the desk clerk and said tripadvisor has reported a broken hot tub since 2010 and he said'ya we are still working on it'! We all thought the breakfast buffet was O.K. and all other services outstanding[Only because we are a large group? I dont know]. The... More 

Was this review helpful? Yes 2
New Quay, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Back again after a 4 year lapse and not disappointed. The Hotel appears to be going through a bit of a revamp, my room (not updated) was clean tidy and well presented the room was also very hot and no temp control point. Friends in one of the other revamped rooms I looked in the room was of a very... More 

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Manaus, Amazonas, Brazil
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Absolutely fantastic experience. Very well located, very confortable, nice breakfast. All the employees were always very kind, giving us tips of what to do, where to go, where to rent gear to ski... Hope to be back soon!!!!

Was this review helpful? Yes 1
Top Contributor
58 reviews 58 reviews
16 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The rooms at the Ptarmigan were large and clean, comfortable if you are in a room with a few people. Balconies are also large and although there are a lot of windows, the curtains keep all light out so you can sleep in on your weekend away. There was construction next door when we stayed so I can't say the... More 

Was this review helpful? Yes 1
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