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All 33 Banff hotels

Banff Ptarmigan Inn

3.0 of 5 Hotel   |   337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
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Ranked #21 of 33 hotels in Banff
A recent review
3 of 5 stars reviewed 4 days ago
Carol G Calgary, Canada
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640 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
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English first
Calgary, Canada
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is a little dated but clean, and the staff are friendly. The free breakfast is good and there's plenty of variety. The only bad thing is the noise. During ski season a lot of people party and if you intend to get a good nights sleep this is NOT the hotel for you. Loud drunk people from 2... More

Was this review helpful? Yes 1
17 reviews 17 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is the second year we’ve based ourselves at the Ptarmigan for a week’s skiing at Lake Louise and Sunshine. Once again it was really enjoyable and the breakfast was something to look forward to each morning, especially the omelettes cooked to order. Our room (324) was lovely with a vaulted ceiling, balcony and mountain view. The bed was really... More

Was this review helpful? Yes 2
5 reviews 5 reviews
4 of 5 stars Reviewed 5 days ago NEW

We were recommended this hotel by our sister-in-law and we were not disappointed. Arrived at noon and our room was already available. We stayed in 324 and had great views from our balcony. Room was huge with 2 very comfortable queen beds and a bid flay screen tv. All the staff were excellent but to pick 2 out - Kerry... More

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Calgary, Canada
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed at this hotel for a couple of nights for my company's getaway. I was pleasantly surprised to have enjoyed this hotel as much as I did. I haven't had much luck with good Banff hotels in my previous stays and with the booking out of my hands (company booked it) I was a little apprehensive.... More

Was this review helpful? Yes 2
Creston, Canada
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

When in Banff, I usually stay at the Remote Crossing at the North end of the Park. Since my son had a friend with him, I wanted to stay right in town where there would be no temptation to drive anywhere. The Ptarmigan provided an excellent location, walking distance to all the downtown night spots. I was left alone with... More

Was this review helpful? Yes 1
Charlotte, North Carolina
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was also with the Crescent Ski Council group. My room was actually cool - I think it depends on the floor - I was on the top floor. I had a larger premium room with a fireplace and larger bathroom with Jacuzzi tub. I found the property to be very clean - the daily cleaning service was excellent. I... More

Was this review helpful? Yes 2
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here with the Crescent Ski Council. The rooms were comfortable...but a bit on the warm side. The Breakfast in the morning was top notch. The Front Desk crew was wonderful. Thank you for a great stay: Hugo Bishop, Kerry James,& Mary Nelson!

Was this review helpful? Yes 1
Muenster, Germany
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 weeks ago

Even if Ptarmigan Inn is not a five star hotel, in comparision to the quotation in my understanding it is on the lowest level. The inn generally - except the lobby - is really dirty and it has a tremendous lack of maintanance regarding floors, bed- and bathrooms. Rooms are generally smaller than usual in the U.S. and Canada. Breakfast... More

Was this review helpful? Yes 2
Livonia, Michigan
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed March 17, 2014

I stayed here for a week as part of a package deal with a ski club so I don't know what the specific lodging costs were but I would recommend looking elsewhere. The hotel is on the edge of the downtown area which is great, but everything else about the place is less than what I would hope for. A... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 16, 2014

There was a long line for the 7 am breakfast buffet every morning because the first buses left at 7:45 for Lake Louise and 7:55 for Sunshine Valley. It makes no sense that they do not open at 6:30 am. The omelet station would not open until 7:05. It was a good buffet but could not enjoy it properly. Also... More

Was this review helpful? Yes 1

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Additional Information about Banff Ptarmigan Inn

Also Known As:
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Hotel
Ptarmigan Inn Banff
Address: 337 Banff Avenue, Banff, Banff National Park, Alberta T1L 1H8, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #21 of 33 hotels in Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff Ptarmigan Inn 3*
Official Description (provided by the hotel):
- Located on Banff Avenue, one short block from downtown Banff- Includes Full buffet breakfast with a made to order omelette station- Indoor hot tubs, sauna, steam and fitness equipment- The Meatball Pizza and Pasta- 134 cozy hotel rooms- The Sundance and Atrium function rooms for small to mid-size - meetings/receptions- Complimentary wireless internet access in all guest rooms- Heated underground parkade with free parking (first come basis)- Complimentary Roam Bus passes for the Banff transit system. ... more   less 
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