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Banff International Hotel

333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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Banff International Hotel
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497 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Banff International Hotel
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 14, 2012 via mobile

We stayed here for 9 nights and had a lovely time. Check in was fast and efficient and the member of staff on the desk friendly and welcoming. The room was very clean, a very good size, well maintained, warm and cozy. The room had two queen size beds which were very comfortable. Bathroom was spotlessly clean and well maintained.... More 

Was this review helpful? Yes 1
bihguestservices, Front Office Manager at Banff International Hotel, responded to this review

Dear Bill Greetings from the Banff International Hotel! We were pleased to learn of the exceptional experience you received during your stay with us. We strive to ensure our guests are happy during their stay and our team found it a joy to have hosted you. We are grateful for your constructive comments which will help us improve and maintain... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 9, 2012

Hotel room was quaint, but hallway noise was ridiculous. Might as well be trying to sleep in the hallway. It's impossible to sleep without earplugs. Hotel restaurant took 67 minutes to serve breakfast, they then got the order wrong, then had the audacity to kindly discount the meal by 25%. An electrical outlet was damaged and likely dangerous. Front desk... More 

Was this review helpful? Yes 2
bihguestservices, Front Office Manager at Banff International Hotel, responded to this review

Dear R_sparrow Greetings from the Banff International Hotel! We have taken note of your comments and deeply regret that you were not 100% satisfied during your recent stay. We pride ourselves in offering only the best to our guests and assure this experience is not common with that of our standards. We always strive to ensure that our guests are... More 

Travelers are raving about these Banff hotels

Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 3, 2012

The check in staff were friendly and helpful. Our room was spacious and clean. It also had a good view of the mountains. The only thing that might be an issue is that there is no air conditioning in the room and it was really hot when we were in Banff. However, opening the windows worked fine. We had Breakfast... More 

Was this review helpful? Yes 1
Vancouver, BC
Level Contributor
54 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed November 20, 2012

We went to a conference in Banff last week and we found the Banff Internation Hotel to be a good place to stay - in the heart of the town. We found the rooms clean, the hotel comfortable, and the food was better than expected. For the price, we were delighted.

Was this review helpful? Yes 1
bihguestservices, Front Office Manager at Banff International Hotel, responded to this review

Dear Datt, Thank you for sharing your Banff International Hotel experience! We were glad to hear that you enjoyed your stay with us. We always strive to ensure our guests are happy during their stay and our team is humbled and found it a joy to have you and your family in -house. We look forward to serving you again... More 

New York City, New York
Level Contributor
226 reviews
175 hotel reviews
common_n_hotel_reviews_1bd8 393 helpful votes
3 of 5 stars Reviewed November 11, 2012

There was nothing spectacular about this hotel except its location. It is located on Banff Avenue, the main road in town. It was within walking distance to all the shops and restaurants. Customer service was below average. The check in process was very robotic and the person didn't even smile. It seemed that we were bothering her just by checking... More 

Was this review helpful? Yes 2
bihguestservices, Front Office Manager at Banff International Hotel, responded to this review

Dear Boys in NY, Greetings from the Banff International Hotel! We are very sorry and deeply regret that our services and facilities were not satisfactory during your recent stay with us. We pride ourselves in offering only the best to our guests and assure this experience is not common with that of our standards. We are grateful for your constructive... More 

Medicine Hat, Canada
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed November 9, 2012

Great location in the heart of the rockies 2min walk from Banff town centre. Mountain view from most rooms. Accomodation was very clean and spacious, staff friendly and willing to help at every opportunity.

Was this review helpful? Yes 2
bihguestservices, Front Office Manager at Banff International Hotel, responded to this review

Dear Jason, Greetings from the Banff International Hotel! I was glad to read that you had a good experience while you were staying with us, and that you enjoyed the fantastic location of the hotel. It is very practical indeed, seconds away from all the shops and restaurants. We strive to ensure our guests are happy and I am pleased... More 

Calgary
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 5, 2012

I would definately stay there again, it was very clean, staff were friendly and accomodating. We arrived a little early and there was no problem getting our room right away. Although there is no pool the jacauzzi and steam rooms were great and our room had a mountainview which was nice

Was this review helpful? Yes 2
bihguestservices, Front Office Manager at Banff International Hotel, responded to this review

Dear Bluemermaid, Greetings from the Banff International Hotel! We were pleased to hear of the exceptional experience you received during your recent stay with us. We strive to ensure that our guests are happy, and we are humbled that we made an extra positive impact on your stay. Thank you for sharing with us, and we truly look forward to... More 

KPWatson
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 26, 2012

Stayed 5 nights. Staff were very helpful and friendly. Wish there was a pool. Would stay again. Location is great walking distance to everything. Restaurant in the hotel was good a little high on price for breakfast but you get lots of food. Price for our stay was great.

Was this review helpful? Yes 2
bihguestservices, Front Office Manager at Banff International Hotel, responded to this review

Dear KP Watson, Greetings from the Banff International Hotel! I was pleased to learn of the exceptional experience you received while you were with us and that you enjoyed the fantastic location of the hotel. It is very practical indeed, seconds away from all the shops and restaurants. We are happy to have had a positive impact on your stay.... More 

Vancouver, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed October 18, 2012

Stayed here with three of my friends late September in a loft apartment. The staff were very helpful and friendly, the rooms clean and spacious, and the prices are exceptional. There are lots of nice restaurants nearby and the Safeway is just across the street, very handy if you need to do some shopping for the road. Would definitely recommend... More 

Was this review helpful? Yes 4
bihguestservices, Front Office Manager at Banff International Hotel, responded to this review

Dear Thomas, Greetings from the Banff International Hotel! Thank you for sharing your Banff International Hotel experience! We were glad to hear that you enjoyed your stay with us. We always strive to ensure our guests are happy during their stay and our team is humbled and found it a joy to have you and your friends in -house. Thank... More 

Melbourne, Australia
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 16, 2012

Stayed here in September and got a really good "walk in" rate for a superior king room. Room was nice and spacious, staff were friendly and best part about this hotel is its location. Short stroll and you are in the main part of town. If I return back to Banff I'd be looking to stay here.

Was this review helpful? Yes 2
bihguestservices, Front Office Manager at Banff International Hotel, responded to this review

Dear Choz Man, Greetings from the Banff International Hotel! We were pleased to learn of the exceptional experience you received during your recent stay with us. We always strive to ensure our guests are truly happy with every stay and our team are humbled and found it an equal joy of have you and your family in-house. Thank you again... More 

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