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Banff International Hotel

333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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1 room 1 guest
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Banff International Hotel
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521 Reviews from our TripAdvisor Community

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Traveler rating
    88
    223
    136
    52
    22
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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    (521)
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    (109)
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    (185)
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    (123)
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There are newer reviews for Banff International Hotel
See the most recent reviews
Regina, Sk
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed February 25, 2013

Visited Mid February for some relaxation and recreation. The hotel is located in a fantastic spot close to practically everything. Safeway is next to it for easy access. Downtown shops, dining and clubs are within 1 minute walking distance and access from the highway is very convenient. The check in process was fast even though there was only 1 staff... More 

Was this review helpful? Yes 1
bihmanagement, Manager on Duty at Banff International Hotel, responded to this review

Dear Awesomegary Greetings from the Banff International Hotel! We were pleased to hear of your pleasant experience while staying with us. We strive to ensure that our guests are happy during their stay. It is fantastic to hear that you were able to take advantage of the hotel’s facilities, and all we have to offer our guests. I will be... More 

London, Ontario
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 25, 2013

I've been out to Banff a few times and my sister and her boyfriend now live there so I went out for a visit. Being that I wasn't going to be spending much time in our hotel I decided I would go a bit thrifty so I could spend more on dinners out and lift tickets. I was very pleasantly... More 

Was this review helpful? Yes 1
bihmanagement, Manager on Duty at Banff International Hotel, responded to this review

Dear Rcferg Greetings from the Banff International Hotel! We were pleased to hear of your pleasant experience while staying with us. We strive to ensure that our guests are happy during their stay. It is fantastic to hear that you were able to take advantage of the hotel’s facilities, and all our town has to offer its guests. We found... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 24, 2013

My boyfriend and I go to banff around twice a year. We are the type to read reviews and stay where sounds good and fits our budget, we got a super deal on this hotel due to a coupon I was able to receive. We were very pleased, from start to finish. Great front desk staff, very knowledgable and friendly.... More 

Was this review helpful? Yes 1
bihmanagement, Manager on Duty at Banff International Hotel, responded to this review

Dear Lindsay Greetings from the Banff International Hotel! We were pleased to learn of the exceptional experience you received during your recent stay with us. We always strive to ensure our guests are truly happy with every stay and our team are humbled and found it an equal joy of have you in-house. I have also taken the liberty of... More 

Red Deer, Canada
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed February 24, 2013

This is the second time we stayed here. Pros- free underground parking, close to the heart of Banff, clean and safe, a very good price/good value. Cons- After a day out, a nice hot tub is a must. The hot tub situation here is weak. Its just a tub in a small room. Its out of date and not very... More 

Was this review helpful? Yes 1
bihmanagement, Manager on Duty at Banff International Hotel, responded to this review

Dear MCC Thank you for sharing your Banff International Hotel experience! We are happy to have been a part of your Banff holiday. We always strive to ensure that our guests are happy during their stay. We thank you for your Constructive comments which will help us to improve and maintain our standards. I have taken the liberty of sharing... More 

Calgary, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed February 20, 2013

My friends and I stayed here for a night during reading week. We booked a loft room. When we arrived there, our room was not ready for us yet (we arrived before the 4 pm check in time) but they told us that we could have a non-loft room if we wanted to have a room right then. We decided... More 

Was this review helpful? Yes 3
bihmanagement, Manager on Duty at Banff International Hotel, responded to this review

Dear Lyss90 Greetings from the Banff International Hotel! I was glad to read that you and your friends had a good experience while you were staying with us. We strive to ensure our guests are happy and I am pleased to see that you had a memorable stay. Thank you again for sharing with us. We look forward to serving... More 

Edmonton, Canada
Level Contributor
127 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
4 of 5 stars Reviewed February 20, 2013

Excellent first time stay here over the Family Day weekend. Best location of all Banff hotels right on Banff Ave. at the edge of the main shop/restaurants - everything was within a few minutes walk. Secure underground parking was appreciated, and the staff here are friendly and helpful. Our room was a premier queen which had a great corner view... More 

Was this review helpful? Yes 2
bihmanagement, Manager on Duty at Banff International Hotel, responded to this review

Dear CanTravel Greetings from the Banff International Hotel! We were pleased to learn of the exceptional experience you received during your recent stay with us. We always strive to ensure our guests are truly happy with every stay and our team are humbled and found it an equal joy of have you in-house. Thank you again for sharing your comments... More 

London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 18, 2013

We stayed here in Feb 2013 for 3 nights. Booking.com and Expedia had the best rates, and the front desk staff were happy to match those for me when adding a night at reception. The room was large with a good bathroom, nice beds and large TV. The hotel restaurant was ok, but service was a bit slow at the... More 

Was this review helpful? Yes 1
Alberta
Level Contributor
71 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed February 14, 2013

With Banff on our doorstep we like go for a mini getaway. The price point was excellent compared to other dated properties I've stayed at in Banff. The bed was comfortable and the room clean. Facecloths and a plastic bag for the ice bucket were missing, and it would have been nice to see a bin for recycling. The sofa... More 

Was this review helpful? Yes 1
bihmanagement, Manager on Duty at Banff International Hotel, responded to this review

Dear cdar Thank you for sharing your Banff International Hotel experience! We were glad to hear that you enjoyed your stay with us. We always strive to ensure our guests are happy during their stay and our team is humbled and found it a joy to have you in-house. We are grateful for your constructive comments which will help us... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed February 8, 2013 via mobile

This is your standard large hotel, however it's a two minute walk to the bars and restaurants in Banff. The bus to the Ski resorts stops outside the hotel. The rooms are clean and tidy. The one thing that makes a big difference is the staff are always friendly, generally smiling and go out there way to help you. It... More 

Was this review helpful? Yes 1
bihmanagement, Manager on Duty at Banff International Hotel, responded to this review

Dear Lee Greetings from the Banff International Hotel! Thank you for sharing your experience! We were glad to hear about the high level of service you received during your stay. Our team found it a joy to host you in house. Thank you again for sharing with us and we truly look forward to serving you again on your next... More 

Winnipeg, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 23, 2013

I could not seem to find a hotel in Banff that had a separate living quarter for my 3 kids until I found this hotel. It was a good place to stay during the winter for a family with little ones like ours. Hotel has ample parking underground. The room that I booked was a LOFT. My kids were amazed... More 

Was this review helpful? Yes 1
bihguestservices, Front Office Manager at Banff International Hotel, responded to this review

Dear Ken We were pleased to learn of the great experience you received during your recent stay with us at the Banff International Hotel. We always strive to ensure our guests are truly happy with every stay and our team are humbled and found it an equal joy of have you and your family in-house. Thank you again for sharing... More 

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