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Banff International Hotel

3.0 of 5 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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Banff International Hotel
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Banff International Hotel
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435 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Banff International Hotel
See the most recent reviews
16 reviews 16 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 16, 2012

This past week I stayed at the BI Hotel. Overall, it was an excellent hotel. Customer service was fantastic. The only problem I experienced was controlling the room temperature. In the evening the room temperature, was very high with two fans running. We tried to lower the temperature manually, but the temperature stayed the same. If I return to Banff,... More 

Was this review helpful? Yes 3
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 11, 2012 via mobile

Pleasant hotel, excellent location, good facilities other than no pool just whirlpool, steam room and sauna. No cooling air con in room just a couple of fans which is fine in the winter but torture in the summer. Cleaning staff were really friendly and happy! Bar staff saw us waiting for a drink and ignored us. So we went else... More 

Was this review helpful? Yes 1
Management response:

Thank you for posting your feedback. We are pleased that your stay was pleasant overall. Regarding your experience at the bar and with breakfast: it will be addressed immediately. While that does not change what occured, we hope to host you again in the beautiful Rocky mountains. Hotel Management More 

Top Contributor
98 reviews 98 reviews
32 hotel reviews
119 helpful votes 119 helpful votes
2 of 5 stars Reviewed July 9, 2012

Just stayed one night at this hotel as we wrap up our trip passing through Banff. Its disappointing from the moment we walk into the hotel lobby. It was dimly lit and the size was small, giving it a non-welcoming atmosphere. It was mid-evening and we were exhausted from the road trip from BC so we were really ready to... More 

Was this review helpful? Yes 5
Management response:

Thank you for giving us your feedback on your recent stay. Your comments are taken to heart and we aspire to respond to the issues your review raises. We were sorry to hear about your check-in experience. Normally, our check-ins are fast (3 mins), efficient, friendly, and informative. We apologize that this was not the case upon your arrival and... More 

St. Louis
Top Contributor
52 reviews 52 reviews
26 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed July 9, 2012

I was disappointed to learn the only air conditioning in this hotel is for the lobby. Our room was very hot, opening a window did not provide much relief.....and also let in all the late night party folks noises from the street. Positives for this hotel....very good location, within walking distance of the business district, and restaurants.

Was this review helpful? Yes 1
13 reviews 13 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 7, 2012

I've been here for 3 nights to visit the beautiful natural attraction of Alberta. The Hotel is located on the main street of Banff ,you can walk on it and you can find a lot of stores ,bars and restaurants of this beautiful and vivacious village between the mountains. We've got a room with 2 queen size beds and it... More 

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 23, 2012

Room was clean. Service was ok. Staff was friendly enough. In a good location. Free Internet was really slow - even for checking emails.

Was this review helpful? Yes 1
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed June 14, 2012

We stayed here as part of our trip to Banff. We booked this room with our travel agent and was impressed by the location, but not much else. The room we got on the first floor was average and old with view of the wall of the next building. Carpet was old and the beds were high but not very... More 

Was this review helpful? Yes 1
Leicester, England, United Kingdom
Top Contributor
120 reviews 120 reviews
15 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed May 28, 2012

A really nice hotel, and well placed at the bottom of the main street in Banff. Lovely well set rooms, quite big with a decent sized bathroom, lovely and clean also. We had a great view straight up the main street and could see the gondola ride on the mountain further up. We had a buffet breakfast with the room... More 

Was this review helpful? Yes 1
Kimberley, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 6, 2012

We chose this hotel for a quick getaway based on its central location and convenience, and the Banff International Hotel fit the bill. I am on crutches and wanted a place which would be no more than a few blocks from downtown. We had some service issues that are reflected in the 3/5 rating. The first issue arose upon check-in:... More 

Was this review helpful? Yes 1
Shoalhaven, Australia
Top Contributor
151 reviews 151 reviews
74 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed May 4, 2012

Rooms are quite large and more than adequate for 2 guys going skiing. Well located and within easy access to restaurants and nightlife

Was this review helpful? Yes 1
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Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff International Hotel 3*
Number of rooms: 163
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