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Banff International Hotel

3.0 of 5 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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Banff International Hotel
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Banff International Hotel
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435 reviews from our community

Traveler rating
    75
    179
    120
    40
    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Banff International Hotel
See the most recent reviews
Sydney, New South Wales, Australia
2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I spent a lovely 7 nights at Banff International and it exceeded ny expectations. I had a comfortable room at a really affordable price, the staff were fantastic and it's banff avenue location is perfect for walking to restaurants and other attractions and handy to buses to get out to more distant places. I loved it, thanks for a great... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Cherie B On behalf of all of us at Brewster Hospitality we’d like to thank you very much for taking the time to write this glowing review of the Banff International Hotel. Guest experiences like yours are what we strive hard to deliver and we are very happy to hear you had such a positive experience with us and... More 

Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago

My wife and I stayed for a few days in August with my in-laws and our niece (5 people total in the room). We booked one of the larger suites with washroom and one bed on the main level, plus an additional bedroom in the loft level. We have stayed at this hotel a number of times, primarily for the... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear AWS1980 Thank you for your honest review of the Banff International Hotel Our goal is to exceed guest expectations and we deeply regret we were not able to do so during the occasion of your visit and we sincerely apologize for the issues that brought you to that conclusion. We definitely agree one of our biggest issues that you... More 

Saskatoon, Canada
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 19, 2014 via mobile

This hotel is a little dated in the carpet in the main areas and the room furniture, but for the price, the cleanliness, the location and the service, I would highly recommend it. I have stayed in banff previously at much more expensive hotel and this was very comparable in overall experience.

Was this review helpful? Yes 2
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Lori C Thank you very much for taking the time to leave us your glowing review of the Banff International Hotel. Let me first say that we at Brewster Hospitality very much agree with your point about the hotel being dated, which is why I am proud to say we are in the middle of the first phase of... More 

Kinnegad, Ireland
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

What a beautiful Hotel, fabulous staff and the views are breathtaking. Inside is fantastic, parts are "rustic - old English style". Staff were super friendly. I wish i could have spent more nights there. Bring heavy jackets for outside walks.

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Rory T On behalf of all of us at Brewster Hospitality I would like to thank you very much for your glowing review of our property. Experiences like yours are what we always strive to provide to all our guests and we are proud that we achieved that goal on the occasion of your visit. We look forward to... More 

2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 18, 2014

My wife and I bought an explore Rockies package and this hotel was included. First I'd like to thank David at the front desk very accommodating tries to help you in any way he can, great service from him and all his staff . The hotel room was a good for the price and very nice it is a bit... More 

Was this review helpful? Yes 2
bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear Sam: Thank you for taking the time to post a review of our property. We appreciate your positive comments and we are very pleased you enjoyed your stay. In particular, I was happy to see your recognition of David's very accommodating nature - David excels at going the extra mile for guests. It is such a pleasure to see... More 

Medicine Hat, Canada
Top Contributor
59 reviews 59 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 11, 2014

As usual a comfortable stay we had the loft room for our family which was very spacious. We attended the winter start night run and the hotel provided the perfect base. Staff very friendly, parking was not great had to park on the street 5 min walk away but minor problem. Breakfast at Ricky's attached to the hotel is a... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Jason W Thank you for your recent review of the Banff International Hotel First and foremost I would like to apologize for the issues you had with parking and Rickys. Our Parking has a height limit of 6 foot 1 and so I would imagine that is why you had to opt for street parking, our Front Desk will... More 

Cochrane, Alberta
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2014

I can't say enough about Banff International Hotel the staff are amazing. We have stayed there twice now once on our own and just this past weekend took all our foreman and their wives out for the night. Being a large group things usually get alittle messy but the staff were more than happy to help and things went great.... More 

Was this review helpful? Yes 2
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Michelle D Thank you for your recent review of the Banff International Hotel We are extremely happy to hear that our staff could be so helpful to you and your group and it fills us with great pride to receive comments like yours about their performance. We also thank you for pointing out our fantastic location and we are... More 

Toronto, Canada
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed December 1, 2014

This hotel has a nice large and yet warm feel to the lobby. The desk is open 24 hrs for check in, which we needed as we caught the 10.30pm shuttle and arrived 12.40am. Nice and quiet despite being on the main strip. The rooms are basic but moderately sized with a deep bath and a coffee machine in the... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear OpheliaSam We are very happy to hear that you had such a positive experience during your visit and from all of us at Brewster Hospitality we thank you for taking the time to leave us your glowing review of the Banff International Hotel. We are also glad to hear you could take such full advantage of our great location... More 

Calgary, Canada
Top Contributor
59 reviews 59 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 23, 2014

We booked for two Queen bed and the front desk upgraded us into loft with 3 queen beds...never been upgraded from my entire hotel stay before...thank you and I appreciate it much...the challenge is the stairs when one get up to go to the bathroom in the middle of the night...not recommended for older guests and alike....cabinets are old looking...TVs... More 

Was this review helpful? Yes
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear laaglaag First and foremost I would like to thank you for taking the time to leave us your feedback and say that we recognize and agree that our rooms are old and to that end I am proud to say that we are in the first phase of our extensive renovations. We also regret that you had some difficulties... More 

Alberta
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 14, 2014

They staff were courteous, it was fairly quiet when we stayed. The corner suite is lovely, with great views and so nice and close to everything! That is the best part about the Hotel. Walking distance to everything. They need to update the rooms though. The bathroom is small for the size of the room, the shower was less then... More 

Was this review helpful? Yes
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear robdellAlberta Thank you for your recent review of the Banff International Hotel First and foremost I would like to apologize for any difficulties you may have had with parking, it is one of Banffs primary issues with visitors and as you pointed out our parking does have a height limit of 6’1”, but never hesitate to call upon our... More 

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Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff International Hotel 3*
Number of rooms: 163
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