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Banff International Hotel

3.0 of 5 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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Banff International Hotel
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Banff International Hotel
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445 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gloucestershire, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars NEW

Stayed a few nights here with some friends staying nearby so didn't really spend all that much time in the hotel. A nice room though, good size, clean and presentable and the staff were polite and helpful. All went smoothly so no need to discuss any customer service issues. Good location for the centre of town.

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bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear Stanski2015, We ae pleased to hear that you enjoyed your stay in August with us and we thank you for sharing your comments. We would be happy to welcome you back to our rooms which are gradually being renovated. Sincerely, Daren Hill Front Office Manager Brewster Hospitality More 

Wellington, New Zealand
Contributor
11 reviews 11 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night in Banff, the hotel is quite handy after a day of shopping or a late night out in Banff. The staff are amazing and upgraded my initial booking to a much bigger room. So happy they did as the rooms are huge with a mountain view just across the street.

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bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear awesomewellington, Thank you for your very positive feedback of your recent stay with us. It is very heartwarming to see the staff recognized as they are always striving to go out of their way for guests. Your words mean a lot. Sincerely, Daren Hill Front Office Manager Brewster Hospitality More 

Brisbane, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at Banff international hotel on the snow easy package and we were amazed by the value of the deal. We stayed in the loft rooms with are huge. Three large beds, two upstairs and one down, and more room than you'll know what to do with. The decor needs a little refresh but the hotel is doing... More 

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bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear kingzac, Thank you for sharing the wonderful experience you had during your time with us. We are glad that you found the Snow Easy package to be of such great value. Our hope when designing it was to make skiing in the Rockies something easy, convenient and hassle-free. Thank you again for sharing your experience and we look forward... More 

Regina, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed at the a Banff International for 3 nights and were very happy with our accommodations. I agree with many reviewers that the rooms are dated however I believe it is part of the charm of Banff. I do not want a fancy overly modern hotel in this rustic outdoor location. The room was very clean and the... More 

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Kim M On behalf of all of us at Brewster Hospitality I would like to thank you very much for taking the time to leave your glowing review of the Banff International Hotel. We are very happy to have provided you with such a positive experience and we are very glad to hear our staff were able to be... More 

Charlottetown, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Was staying for one nigh. Very pleasant staff. Very clean rooms and areas. We had to check in again for another night as the weather was not goo to drive back to our destination. The staff accommodated us with professionalism. The four of us were very happy to stay at this hotel.

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Debbie C On Behalf of all of us at Brewster Hospitality we thank you very much for your glowing review of the Banff International Hotel. We are very happy to hear our staff could be so accommodating when you were in need. It was a pleasure to have you stay with us and we look forward to welcoming you... More 

Edmonton, Canada
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The International Hotel in Banff was a pleasant surprise. We found it after leaving disappointed from another hotel in Banff. Customer service was great, the lady at the front desk was very friendly and helpful, the price of the room was excellent, the room itself was big and comfortable. We were able to check in early and check out late,... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear electronicpaper On behalf of all of us at Brewster Hospitality I would like to thank you very much for taking the time to leave this glowing review of the Banff International Hotel. Experiences like yours are what we strive to provide all of our guests and we particularly thank you for your kind words about our staff and for... More 

Bengaluru (Bangalore), India
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Banff International Hotel is centrally located and would recommend it without hesitation. The rooms are very clean and maintenance is very good. Safeway is just across for any shopping and many restaurants are close by. The view of the Mountains in the morning is great. The only draw back is the poor WI-fi connection in the rooms. But, the wi... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear PARAMAST Thank you for your recent review of the Banff International Hotel. First and foremost I would like to apologize with the issues you experienced in regards to our Wi-Fi network, it is very troubling for us to hear that as we recently upgraded our entire system and we are looking into anything that may have caused that poor... More 

Queensland
Contributor
12 reviews 12 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 21, 2015 via mobile

This hotel is clean, very comfortable and spacious. The staff were very helpful and sorted out any queries we had. The location is excellent, just up from the Main Street of shops and has a supermarket opposite. The buses stop right beside. All in all excellent value especially if you are travelling without a car.

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Mum23Queensland On behalf of all of us at Brewster Hospitality we thank you very much for taking the time to leave us your glowing review of the Banff International Hotel. We also thank you for your kind words about our staff and for pointing out our fantastic location which does make it extremely convenient to enjoy all that Banff... More 

Dublin
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 12, 2015

Stayed here for Christmas for 6 nights. Would very much recommend. - Excellent location in the centre of town, - Plenty of underground parking (good as the temp was so cold!) - Spacious rooms with good facilities - Helpful friendly staff - arrived early after a mamoth journey from Jasper and there was no issue checking in early etc... Wifi... More 

Was this review helpful? Yes
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Sweenem Thank you very much for taking the time to leave us your overwhelmingly positive and informative review of the Banff International Hotel. I would however like to apologize about any issues you may have had with our Wi-Fi network, this is troubling for us to hear as we recently upgraded our entire network and we are looking into... More 

Essex, England
Senior Reviewer
6 reviews 6 reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed January 10, 2015

We visited the hotel for a long weekend in Banff in January this year, We had a large family room with 2 double beds on mezzanine floor and a further double on ground floor. A TV was on each floor. The room was very clean but but looked tired as did the rest of the hotel. The beds were small,... More 

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear kevinmacEssex Thank you for your recent of the Banff International Hotel. First and foremost while we are happy to hear you had an overall positive experience I would like to apologize about the state of the lobby washrooms and the mattress in your room. As we have begun the second phase of our major renovations, feedback like yours provides... More 

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Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff International Hotel 3*
Number of rooms: 163
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