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Banff International Hotel

333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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Banff International Hotel
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Banff International Hotel
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449 reviews from our community

Traveler rating
    78
    190
    120
    40
    21
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110
169
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12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (449)
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    (93)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

Got a double room for 2 nights. Hotel was clean and had an underground parking garage which was no extra charge to park in. Close walking distance to Banff downtown area, free parking, wifi and cheap rates made it a winner for us.

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear japikey Thank you very much for taking the time to leave us feedback regarding your recent stay at the Banff International Hotel. We are very glad to hear you found such great value in our property and had a very positive experience. We look forward to welcoming you back to the Banff International Hotel very soon. David Crossland Front... More 

Calgary, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Myself and 3 friends went up to Banff for a birthday celebration. We booked one of the larger rooms and was surprised with how big it was. It had 3 queen beds and even an upstairs. We had tons of room and even a small mountain view. We had problems with grumpy neighbors but we ignored them. Chris at Ricky's... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear melissabuck Thank you for your recent review of the Banff International Hotel. We are very happy to hear we were able to provide you and your friends with such a fantastic experience and we thank you for your kind words about the staff members you cited, they are very happy they could have such a positive impact during your... More 

Newcastle upon Tyne, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as a base to visit the Big 3 ski area. The hotel was in a very good location, it was close to the bars and resteraunts, there was also is a supermarket across the street which allowed us to get food for during the day on the way out. The staff were very helpful and accomdating, they... More 

Was this review helpful? Yes 2
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Furrbal On behalf of all of us at Brewster Hospitality we thank you very much for taking the time to leave us a glowing review of the Banff International Hotel. Experiences like yours are what we strive to provide all our guests and we are happy you found such great value in our property, enjoyed our fantastic location and... More 

Gloucestershire, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed a few nights here with some friends staying nearby so didn't really spend all that much time in the hotel. A nice room though, good size, clean and presentable and the staff were polite and helpful. All went smoothly so no need to discuss any customer service issues. Good location for the centre of town.

Was this review helpful? Yes 2
bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear Stanski2015, We ae pleased to hear that you enjoyed your stay in August with us and we thank you for sharing your comments. We would be happy to welcome you back to our rooms which are gradually being renovated. Sincerely, Daren Hill Front Office Manager Brewster Hospitality More 

Wellington, New Zealand
Contributor
12 reviews 12 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed one night in Banff, the hotel is quite handy after a day of shopping or a late night out in Banff. The staff are amazing and upgraded my initial booking to a much bigger room. So happy they did as the rooms are huge with a mountain view just across the street.

Was this review helpful? Yes
bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear awesomewellington, Thank you for your very positive feedback of your recent stay with us. It is very heartwarming to see the staff recognized as they are always striving to go out of their way for guests. Your words mean a lot. Sincerely, Daren Hill Front Office Manager Brewster Hospitality More 

Brisbane, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently stayed at Banff international hotel on the snow easy package and we were amazed by the value of the deal. We stayed in the loft rooms with are huge. Three large beds, two upstairs and one down, and more room than you'll know what to do with. The decor needs a little refresh but the hotel is doing... More 

Was this review helpful? Yes 1
bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear kingzac, Thank you for sharing the wonderful experience you had during your time with us. We are glad that you found the Snow Easy package to be of such great value. Our hope when designing it was to make skiing in the Rockies something easy, convenient and hassle-free. Thank you again for sharing your experience and we look forward... More 

Regina, Canada
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 17, 2015

We recently stayed at the a Banff International for 3 nights and were very happy with our accommodations. I agree with many reviewers that the rooms are dated however I believe it is part of the charm of Banff. I do not want a fancy overly modern hotel in this rustic outdoor location. The room was very clean and the... More 

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Kim M On behalf of all of us at Brewster Hospitality I would like to thank you very much for taking the time to leave your glowing review of the Banff International Hotel. We are very happy to have provided you with such a positive experience and we are very glad to hear our staff were able to be... More 

Charlottetown, Canada
1 review
5 of 5 stars Reviewed February 10, 2015

Was staying for one nigh. Very pleasant staff. Very clean rooms and areas. We had to check in again for another night as the weather was not goo to drive back to our destination. The staff accommodated us with professionalism. The four of us were very happy to stay at this hotel.

Was this review helpful? Yes
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Debbie C On Behalf of all of us at Brewster Hospitality we thank you very much for your glowing review of the Banff International Hotel. We are very happy to hear our staff could be so accommodating when you were in need. It was a pleasure to have you stay with us and we look forward to welcoming you... More 

Edmonton, Canada
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 8, 2015

The International Hotel in Banff was a pleasant surprise. We found it after leaving disappointed from another hotel in Banff. Customer service was great, the lady at the front desk was very friendly and helpful, the price of the room was excellent, the room itself was big and comfortable. We were able to check in early and check out late,... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear electronicpaper On behalf of all of us at Brewster Hospitality I would like to thank you very much for taking the time to leave this glowing review of the Banff International Hotel. Experiences like yours are what we strive to provide all of our guests and we particularly thank you for your kind words about our staff and for... More 

Bengaluru (Bangalore), India
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 1, 2015

Banff International Hotel is centrally located and would recommend it without hesitation. The rooms are very clean and maintenance is very good. Safeway is just across for any shopping and many restaurants are close by. The view of the Mountains in the morning is great. The only draw back is the poor WI-fi connection in the rooms. But, the wi... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear PARAMAST Thank you for your recent review of the Banff International Hotel. First and foremost I would like to apologize with the issues you experienced in regards to our Wi-Fi network, it is very troubling for us to hear that as we recently upgraded our entire system and we are looking into anything that may have caused that poor... More 

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