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Banff International Hotel

333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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1 room 1 adult
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609 Reviews from our TripAdvisor Community

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Nashville, Tennessee
1 review
4 of 5 stars Reviewed 1 week ago NEW

This is an annual trip for our family and friends (15 years total). the staff has always been helpful and the atmosphere very comfortable. This year, the hotel was being updated, The new loft rooms removed the double bed on the lower level and removed storage up and down. This update was not acceptable to our family and friends and... More 

Helpful?
Thank jp k
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for posting a review of your most recent stay. As a returning guest of 15 years, we are particularly interested in what you have to say and thank you as well for the repeat business. Above all, it is great to hear that you have found the staff to always have been helpful and the hotel very comfortable.... More 

Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel itself is simple-really nothing special but nothing to complain about either. It is right in the heart of downtown so good for walking to all the restaurants and nightlife. The hotel restaurant is a little bit of a let down but there are so many great restaurants nearby it doesn't matter!

Helpful?
1 Thank Matt G
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for your review of our hotel. We appreciate the time it takes to submit a review and welcome all feedback. We are pleased that you could enjoy the central location and the dining and nightlife that is so close to us. We hope that you may stay with us again. Sincerely, Daren Hill Front Office Manager Brewster Hospitality More 

Western Australia, Australia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a great stay, fantastic hotel with great amenities. Beautiful room and gorgeous bathroom. Fantastic stay and would stay again and recommend to family and friends. Staff very professional and helpful

Helpful?
1 Thank Jodie K
Brewsterhospitality1, Manager at Banff International Hotel, responded to this review

Good day Jodie K, Thank you so much for your wonderful review of our Banff International Hotel. I loved hearing that you had a fantastic time with us! It was an added bonus to see you would recommend us to your family and friends too. Thank you very much for that! We very much look forward to your return and... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The renovated rooms at the Banff international are great if you are happy with a clean, no frills space. Luckily that is what I appreciate when travelling so I enjoyed their minimalist style. There was well thought out surface spaces to place your toiletries and plenty of clean table space to put your luggage. I think there may have been... More 

Helpful?
Thank Sinkholedemayo .
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for taking the time to post a review. We welcome your feedback and are very pleased to hear that you enjoyed the clean modern room design and the spaciousness of your room. As we continue with the reno, we are adding a few stylish touches to draw out the color. It is also pleasing to read your appreciation... More 

Edmonton
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Great location. I don't ski and all our friends do. So I had lots within walking distance to do for the day they hit up the slopes. The Ricky's all day grill for lunch was good. Good service. It was super quiet but don't let that fool you- it was a quick and satisfying meal. The hotel has a fairly... More 

Helpful?
1 Thank Micheroni
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for reviewing your experience in one of our non-renovated Loft rooms. Overall, we are sorry to hear that you did not have an enjoyable experience. Our goal is that each and every guest has a high quality experience and we appreciate the feedback as it helps us assess where our facilities and service may be lacking. In particular,... More 

Travelers are raving about these Banff hotels

Alberta, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall the hotel offers great value, it has heated underground parkade (height 1.8m), clean rooms, free breakfast for children up to 2 years and adults if you are Alberta resident and great location. It was a nice stay.

Helpful?
Thank j0aquin634
Brewsterhospitality1, Manager at Banff International Hotel, responded to this review

Good day J0aquin634, I would like to thank you for your wonderful review of our Banff International Hotel! It was great to see you were able to enjoy what our hotel has to offer such as the heated underground parkade which is great during those cold winter days we get here in Banff. I love that you and your family... More 

manchester
Level Contributor
857 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had upgraded to one of the new rooms and were pretty pleased with the result. Lots of space with two double beds. Nice bathroom. The light above the bed went across both beds which was unusual and not a good design as it meant that one of us could not read in bed whilst the other slept. Some small... More 

Helpful?
Thank UKDavidN
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Dear UK DavidN: Thank you for submitting a review of your stay with us. We appreciate your thoughtful comments and it is great to hear that you were pleased with one of our renovated rooms and its spaciousness. We are also pleased that the bathroom was appealing. The constructive criticism you have given about the bedroom lighting is very astute... More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel, with a large room, 2 Queen beds, decent size bathroom. Both room and bathroom were clean. Situated close to shops, restaurants, bars. Some rooms had been renovated, but we got an old room which was good. We didn't use the bar or restaurant so can't comment on that.

Helpful?
Thank Lemmedy
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for reviewing your stay with us. We think it's fantastic that you found the hotel nice and the room spacious and clean. We hope that you have similar success in all your travels and that you may again stay with us. Sincerely, Daren Hill Front Office Manager Brewster Hospitality More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for two nights we wanted to spend New Years in Banff . So after looking for a nice place to stay we booked here . When we arrived the room was ready and they gave us a "renovated room" the room was nice the beds were in the sound floor In the main floor there was a... More 

Helpful?
Thank Miami1983
Brewsterhospitality1, Front Office Manager at Banff International Hotel, responded to this review

Thank you for reviewing your stay with us and providing valuable feedback. It is great to hear that you found the modern renovated room nice. On the other hand, we do apologize for the disturbance to your peace and quiet that occurred on New Year's Eve. We did have regular security patrols throughout the night patrolling the hallways and giving... More 

Northampton
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nicely situated on Banff Avenue, ski bus drops off and picks up at the hotel next door. Close to shops and restaurants. Stayed for ten days over the Christmas and New Year Holidays. Rooms newly renovated and WHITE.....needed something to break this clinical feeling down. We also needed to have a moan about house keeping. Coming in from a day... More 

Helpful?
Thank claryNorthampton
Brewsterhospitality1, Manager at Banff International Hotel, responded to this review

Good Day claryNorthampton, Thank you for your feedback and suggestions on your recent stay with us. I loved that you took the time to post your review on what we are doing good on and what needs improvement. This is what we look forward when hearing from our guests. First off, I do apologize about your experience with our housekeeping... More 

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