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Banff International Hotel

3.0 of 5
333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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Banff International Hotel
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Banff International Hotel
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454 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
1 review
4 of 5 stars Reviewed 1 week ago NEW

Excellent value. I paid $110 for a night's stay in a room with two queen sized beds. If you're an Albertan resident you get a free full breakfast at Ricky's. The room had been recently renovated and was clean and modern. Parking was included thought the parking area was limited. I wouldn't be surprised if on occasion guests drive around... More 

Was this review helpful? Yes
bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear grainneualie: Thank you for being one of the first to review our recently renovated rooms. I am glad that you found them appealing and of excellent value. The Alberta Resident Special is a great value and it is available throughout the summer as well. Parking can be a challenge on the busiest weekend nights but we take pains to... More 

Calgary, AB
Contributor
14 reviews 14 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

At $89 per night this hotel offered everything I could think of for that price. The rooms are large, dated, but very clean. They are renovating so once this is done I imagine the hotel rooms will look very good. Our room had 2 queen sized beds that were a tad squeaky. The exercise room doesn't have any weights. Other... More 

Was this review helpful? Yes 1
bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear tovsgetaway: Thank you for your appreciative review of our property. We are grateful for the feedback. In particular the front desk staff will be pleased to hear your comments. Our renovations are going very well and the rooms that are currently finished look modern and sleek. We hope that you will give the new rooms a try the next... More 

Edmonton, Alberta, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is the second time I have stayed at this hotel, and it has been a pleasant one. A friend and I stayed during the Easter weekend and the service and hospitality is above average. We were helped from Stephanie at the front desk and she was very nice and set us up pretty quickly. The rooms were clean as... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Matthew K Thank you for your recent review and for continuing to make the Banff International Hotel your property of choice during your visits to Banff. We are very glad we were able to provide you with another positive experience and as you quite rightly pointed out we are in the midst of our major renovations to transform the... More 

Truro, Canada
Top Contributor
79 reviews 79 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Three of us stayed here on Good Friday along with a 9 mth old. Great set up as each adult had a bed with two queen beds in the loft, and the infant and her mother on the main floor. The upstairs had its own TV console. Downstairs was a double bed, table and 2 chairs, tv console, couch and... More 

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Paula W Thank you for your recent review of the Banff International Hotel. First and foremost we do apologize for the issues you experienced in Rickys and to answer your question, it is possible to sign meals to your room. We have passed your comments on to Rickys management in order to improve that area of the hotel going... More 

Sherbrooke, Quebec, Canada
Contributor
14 reviews 14 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall we enjoyed our stay at this hotel. Since it is localized in downtown Banff, there was a lot of noise because groups of teenagers/young adults were staying at this hotel. But it wasn't that disturbing. The only thing negative is that the wifi wasn't very good. Staff was friendly, they answered to all our demands.

Was this review helpful? Yes
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Claudia B Thank you for your recent review of the Banff International Hotel First and foremost I would like to apologize for any issues you may have had with noise, we are glad it did not appear to affect your stay too negatively; our security staff is always ready to address noise when it occurs. We also regret to... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Got a double room for 2 nights. Hotel was clean and had an underground parking garage which was no extra charge to park in. Close walking distance to Banff downtown area, free parking, wifi and cheap rates made it a winner for us.

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear japikey Thank you very much for taking the time to leave us feedback regarding your recent stay at the Banff International Hotel. We are very glad to hear you found such great value in our property and had a very positive experience. We look forward to welcoming you back to the Banff International Hotel very soon. David Crossland Front... More 

Calgary, Canada
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Myself and 3 friends went up to Banff for a birthday celebration. We booked one of the larger rooms and was surprised with how big it was. It had 3 queen beds and even an upstairs. We had tons of room and even a small mountain view. We had problems with grumpy neighbors but we ignored them. Chris at Ricky's... More 

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear melissabuck Thank you for your recent review of the Banff International Hotel. We are very happy to hear we were able to provide you and your friends with such a fantastic experience and we thank you for your kind words about the staff members you cited, they are very happy they could have such a positive impact during your... More 

Newcastle upon Tyne, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here as a base to visit the Big 3 ski area. The hotel was in a very good location, it was close to the bars and resteraunts, there was also is a supermarket across the street which allowed us to get food for during the day on the way out. The staff were very helpful and accomdating, they... More 

Was this review helpful? Yes 2
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Furrbal On behalf of all of us at Brewster Hospitality we thank you very much for taking the time to leave us a glowing review of the Banff International Hotel. Experiences like yours are what we strive to provide all our guests and we are happy you found such great value in our property, enjoyed our fantastic location and... More 

Gloucestershire, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 28, 2015

Stayed a few nights here with some friends staying nearby so didn't really spend all that much time in the hotel. A nice room though, good size, clean and presentable and the staff were polite and helpful. All went smoothly so no need to discuss any customer service issues. Good location for the centre of town.

Was this review helpful? Yes 2
bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear Stanski2015, We ae pleased to hear that you enjoyed your stay in August with us and we thank you for sharing your comments. We would be happy to welcome you back to our rooms which are gradually being renovated. Sincerely, Daren Hill Front Office Manager Brewster Hospitality More 

Wellington, New Zealand
Contributor
14 reviews 14 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed February 27, 2015

Stayed one night in Banff, the hotel is quite handy after a day of shopping or a late night out in Banff. The staff are amazing and upgraded my initial booking to a much bigger room. So happy they did as the rooms are huge with a mountain view just across the street.

Was this review helpful? Yes
bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear awesomewellington, Thank you for your very positive feedback of your recent stay with us. It is very heartwarming to see the staff recognized as they are always striving to go out of their way for guests. Your words mean a lot. Sincerely, Daren Hill Front Office Manager Brewster Hospitality More 

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