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All 33 Banff hotels

Banff International Hotel

3.0 of 5 Hotel   |   333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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Ranked #23 of 33 hotels in Banff
A recent review
4 of 5 stars reviewed 1 week ago
Euryalus Saltash, Cornwall
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317 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saltash, Cornwall
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stay here for 11 nights, the hotel is clean and well kept. The staff are very friendly and helpful, although on the odd occasion the room was not cleaned to my total satisfaction. I would advise most people to eat out rather than use Ricky's, I will write a review about that separately. The supermarket is just across the road... More

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Edmonton, Alberta, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I booked this hotel with another friend just to get away from Edmonton. I have been reading the reviews below and took each one with a grain of salt as I have been misled on reviews in TripAdvisor before. As I am a professional cleaner and I am detailed in cleaning, I checked the hotel for obvious signs of neglect... More

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Clare, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We have just returned from our stay at the Banff International. This is the third time we have stayed here and we find it ideally situated for all the amenities Banff has to offer. As usual all the staff were really helpful and really friendly, they will try to help with any issues you have. The room we had was... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Ian M Thank you for your recent review and for continuing to choose the Banff International as your hotel of choice when in the area. First and foremost we would like to apologize for what happened in regards to the bar during your stay, there was some confusion about what we were and were not allowed to serve from... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I did a lot of reviewing, as this was our first trip to Banff as Husband and Wife. I decided on this hotel, because of the previous reviews and the price. The location was walking distance to EVERYTHING! No one mentioned in their reviews that there was a Safeway across the street, which was fantastic for lunch and snacks (saves... More

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bihmanagement, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear CraigandChrystal\ First of all we would like to thank you for choosing the Banff International Hotel for your first trip to Banff and we thank you for your very positive review of our property. We are happy that you found our location so convenient, as it does make it very easy to enjoy all that Banff has to offer... More

Calgary, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I don't recommend this hotel for visitors to Banff. It is situated near the bars and pubs of Banff and has a tonne of traffic noise and late night rowdy noise within the hotel. The staff if not at all helpful (esp. management) toward guest concerns or any requests. I wouldn't book here again if you paid me. Also needs... More

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bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear Surfshark: We are very sorry that you did not find your stay with us satisfactory. We pride ourselves on offering wonderful guest service and responding to all requests. I regret that you did not experience this. Should you be disturbed by noise late at night, the night auditor and security staff are ready to respond, and if the noise... More

Calgary, Canada
1 review
5 of 5 stars Reviewed 2 weeks ago

We have travelled many countries and stayed in many hotels. This hotel was clean, staff were pleasant. We had a beautiful room and truly enjoyed that we could walk everywhere in town from our hotel. Happily recommend this hotel. Found the hot tub very disappointing, there was too much chlorine in it, it burned the eyes when you walked in... More

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bihmanagement, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear PGSilva2014 Thank you for your recent review of the Banff International Hotel First and foremost I would like to apologize for the discomfort you experienced during your recent stay with us in regards to the hot tub. We closed it after guests brought this issue to our attention on Sunday morning and have taken every step possible to rectify... More

Calgary
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located across from grocery store, beautiful oak trim, comfortable, handy restaurant on main floor. Friendly staff. Room was a bit too warm even with thermostat turned down. Clean and spacious. Safe underground parking. Awful internet--was not able to connect all weekend long; therefore not able to email family back home. Awful mess in hot tub--chlorine is automatically adjusted to sanitize... More

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bihmanagement, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear pumpkinsrock Thank you for your recent of the Banff International Hotel First and foremost I would like to apologize for the discomfort you experienced during your recent stay with us in regards to the hot tub. We closed it after guests brought this issue to our attention on Sunday morning and have taken every step possible to rectify the... More

Cranbrook
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I recently stayed at the hotel. The room was comfortable enough however when I went to open the window for fresh air I was disappointed to see that the screen was bent and obviously ill fitting and the window frame close to the glass was covered with what looked like mould. It was a little disconcerting and certainly looked like... More

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Winnipeg, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

Everything about the hotel more than met our expectations of staying in a resort hotel. The staff were experienced in their jobs--friendly and professional. The room was on the small side but extremely comfortable with every convenience available. The restaurant provided good meals with a pleasant variety.The open areas and main floor hallways provided a relaxing air with the various... More

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bihmanagement, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear bendarwahl Thank you for your recent review of the Banff International Hotel. Brewster Hospitality strives to exceed our guests' expectations by providing the right services and guest experiences to make each and every stay relaxing, enjoyable and filled with great memories. We strive to do the best job we can and reviews like yours make it worthwhile. We thank... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We spent two nights here and here are the pros and cons of our time there: Cons: - the fridge in our room was not working and the person who came to look at it said "I can't do anything about this"... The room booking stated they have a fridge in the room. This was inconvenient because we have brought... More

Was this review helpful? Yes 1
bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear oak723, Thank you for taking the time to review our property in Banff. I am very pleased that you enjoyed our location at the edge of downtown and that you were satisfied both with your room and our amenities, such as free coffee/tea in the lobby. On the other hand, I am equally appalled that your fridge was not... More

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Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #23 of 33 hotels in Banff
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Banff International Hotel 3*
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