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All 33 Banff hotels

Banff International Hotel

3.0 of 5 Hotel   |   333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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Ranked #27 of 33 hotels in Banff
A recent review
4 of 5 stars reviewed 3 days ago
travelontheroad08530 Lake Wylie, South Carolina
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367 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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Lake Wylie, South Carolina
Top Contributor
125 reviews 125 reviews
21 hotel reviews
78 helpful votes 78 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We usually try to stay outside crowded areas, but Banff seemed like a must. It is very cute if you ignore all the tour buses. Our hotel was right in the heart of this little city within walking to shops and restaurants. When checking in you receive a code for their underground lot behind the hotel. The parking spaces were... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at the Banff International hotel for 6 nights. The hotel is placed directly on the main street in very close vicinity to almost anything in Banff - so this was a good thing. The first two nights were placed very close to a very noisy aircondition outside our window (rooms 416, 417, 516, 517 will encounter this). We... More

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Leusden
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed for two nights in this hotel and it was good. We had a loft with enough space for 3 adults and 2 children (12 and 13 of age). The lobby of the hotel looks very nice and the staff is friendly. The room was clean. The inside of the hotel room is a little outdated but nothing to... More

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Santa Cruz, California
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Starting with the positive, the BIH has a great location right at the edge of the Banff shopping area. The staff are friendly but don't really put themselves out -- just the basics. The hotel looks great from the street, and the lobby is engaging, much like what you see in the Tripadvisor pic. But that's about it -- just... More

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Fresno, California
1 review
2 of 5 stars Reviewed 1 week ago

Dated and shabby. First night spent in their updated experimental room. Stark white everything-- cold and sterile. No towel bars or toilet paper holder. Small bathroom with no counter space. Shower handheld will blast you across the room! No air conditioning and it was hot and hard to sleep. No comfortable chairs, terrible lighting. Awful. Moved to regular room next... More

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London, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed a total of 5 nights on our return to Banff and very pleased with our choice, staff very friendly and helpful, underground parking a big plus,bar and restaurant very good and location perfect for evening stroll to the pubs and restaurants, also a good steam room sauna and hot tub plus a big bonus was the laundry room as... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Jerry G Thank you for taking the time to leave us your thoughts about your recent stay at the Banff International Hotel. We are very happy to hear that you so thoroughly enjoyed your stay with us and we thank you very much for pointing out some of the facilities we offer to your fellow travellers, including our onsite... More

Singapore, Singapore
Top Contributor
223 reviews 223 reviews
53 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 1 week ago

Basic stay, basic room. Rooms seems to be dated back to the 80s, 90s style. Airconditioning is not available, making it good only for Spring, Winter travel i guess. Rooms tends to be a bit more noisy at night as the other folks makes their way back, guess they need sound proofing.

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear reccakusanagi Thank you for your recent review of the Banff International Hotel First and foremost we certainly recognize some of our weaknesses, that our rooms are dated and that we have a lack of air conditioning (an issue shared by the majority of Banff hotels). We do have major renovations planned for the coming year to address both these... More

Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Hotel rooms are dated and very basic. No air conditioning which was not pleasant on a hot august night. Tried to call the front desk late at night and no one answered. Rooms were over priced for what you get. Wouldn't recommend and wouldn't stay again.

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Seanwbrg First and foremost we would like to apologize for any discomfort you may have experienced due to our lack of air conditioning, a situation faced by the vast majority of properties in Banff (2/3rds do not feature air conditioning) but it is something we are addressing in our extensive renovations in the coming year as we do also... More

southampton
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked in here for only one night on our Canada roadtrip. Loved Banff, was my favourite place i visited in Canada. Hotel itself is smart looking, friendly staff who were happy to advise a couple of things to do whilst we stayed. Rooms were more than comfortable and well maintained. Wifi was awful, couldn't get good signals on either of... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear nicSouthamton Thank you for your recent review of the Banff International Hotel First and foremost I would like to apologize for issues you experienced with our Wi-Fi, we are currently in the process of upgrading our entire network in order to resolve this issue. We are very happy to hear however that the other aspects of your stay were... More

Glendale, California
1 review
2 of 5 stars Reviewed 2 weeks ago

When we called the Banff International Hotel to directly book 3 rooms for 3 nites, we were told all they had left were their most expensive rooms @ $145 CD per nite. Well this was a blatant lie bec we checked out several other websites specializing in hotel rooms who all had availability at a much lower rate of $105... More

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bihmanagement, Front Office Manager at Banff International Hotel, responded to this review

Dear Grace A, I am glad that you were able to book for the best available rate. I am sorry that your experience in calling the hotel directly for a reservation did not meet your expectations. There are times in the year when we make available special rates for online booking engines such as stay 3 nights and save 30%... More

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Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff International Hotel 3*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
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Number of rooms
163

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