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All 34 Banff hotels

Banff International Hotel

3.0 of 5 Hotel   |   333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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Banff International Hotel
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Ranked #27 of 34 Hotels in Banff
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392 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Edmonton
Top Contributor
53 reviews 53 reviews
24 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed yesterday NEW

With the best location for lodging for those looking to eat, shop, or explore in and around the Banff townsite; The Banff International Hotel is arguably the place you want to book. But after the location, the rest of what is offered leaves something to be desired for a tourist hotel. It's been mentioned before, and I'll mention it again... More

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Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had been to Banff National park. The banff international hotel was our base camp for us and our friends family. The room was spacious with a loft for campers! Bathroom was clean with all the prerequisites. The room did had a hair dryer and iron box. The intersting point was why TV was kept in the cupboard (anyhow it... More

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Portland, Oregon
Top Contributor
77 reviews 77 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

BIH is located right on Banff Avenue. It also is on the street to the train and bus terminals. We stayed 4 nights in a room overlooking Banff Avenue and it stays loud into the night from the tourists walking into town and starts loud early in the morning with the buses. The front desk offered to change our room... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Steve A Thank you for taking the time to leave us feedback regarding your recent stay at the Banff International Hotel First and foremost I would like to apologize that your stay was not as restful as you’d hoped and as we spoke extensively about the issue at the hotel I will simply say that we deeply regret we... More

Englewood, Florida
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Banff International has a very nice entry with places to sit and drink coffee. The front desk employees were very friendly and helpful. We were comfortable in our rooms but it did not have Air Conditioning and only 1 window opened. There is a decent restaurant attached which served us a good breakfast. It was comfortable and within walking... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear kathiev_13 First and foremost I would like to thank you for your kind words about our property and our staff and we are glad you had an overall positive experience staying with us at the Banff International Hotel and we are happy to hear you also enjoyed our convenient location. To briefly address your concern about the lack of... More

Lincolnshire
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was large and well decorated, with nice furniture and two large beds. However it was very hot, even with the fan on, and everyone in our group made the same comment. The toilet roll holder was in such a position that you needed to be a contortionist to reach it! The first major down point is that the... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear sde23sde Thank you for your recent review of the Banff International Hotel. First and foremost I would like to apologize for the very negative experience you had with our food and beverage department, all of your comments have been passed on to them in order to improve quality and service going into the future. We do however thank you... More

Satellite Beach, Florida, United States
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent location in the heart of this charming city. Friendly and helpful staff willing to see to our needs and accommodate our stay. Clean and great on site services. Would choose this hotel again and again!

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Rochtravels Let me say on behalf of all of us at Brewster Hospitality how thankful we are for your fantastic review of the Banff International Hotel. It is always our goal to provide guests with a great experience and we are very happy to have done so on the occasion of your visit. We once again thank you very... More

Worcester, Massachusetts
Top Contributor
199 reviews 199 reviews
41 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

That was a pleasant stay - just for 2 nights to see Banff and the highlights around. The rooms were clean and decent, no breakfast offered though. And as others already stated, Wifi is very bad and kind of non-existent in the rooms, that should be improved. But overall it was an upscale hotel experience.

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear KKBuddy We are very glad to hear that you had a great experience staying with us at the Banff International Hotel and we thank you for taking the time to leave us your valuable feedback. Certainly in regards to our Wi-Fi, improvements in that area should not be far away and we apologize for any inconvenience this may have... More

Edmonton, Canada
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

when a neighboring hotel screwed up my reservation on an extremely busy and full capacity weekend in Banff, I had to scramble to find a room as it was too late to drive all the way back home. I managed to grab the last room available as I was not in a position to be choosy. I had stayed at... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear vanash Thank you for your recent review of the Banff International Hotel First and foremost I would like to apologize for some of the issues you experienced during your stay, particularly in regards to the state of the carpet, we have been working rigorously through our maintenance department to clean every carpet in the hotel to address the concerns... More

Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel after the Calgary Stampede. This was a great place to stay for a short stay but the location earns top marks. You are in the heart of downtown Banff and close to shopping and restaurants. I did like the decor as the lobby had a outdoor/mountain look view and very Banff-like atmosphere. A few negatives... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Ed S Thank you for your recent review of the Banff International Hotel First and foremost I would like to address your primary concern with the hotel, the lack of AC. It goes without saying that we understand that this is a concern for the hotel and its guests in the warmer months, but within the context of Banff... More

detroit,mi
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is located in the midst of Banff. Everything in the city is within walking distance. Personnel was very helpful and friendly. But one should be aware the website does not accurately depict rooms. We booked a superior room with the promise of a king size bed. There is not such room although it was clearly stated on the... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear turnie Thank you for your recent review of the Banff International Hotel. First and foremost I would like to address your concern about our website and the accuracy of your reservation. On our official website, the superior class of room is not associated with a King Bed in any way, shape or form; the description and picture clearly show... More

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Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff International Hotel 3*
Number of rooms: 163
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