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Banff International Hotel

3.0 of 5 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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Banff International Hotel
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Banff International Hotel
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420 reviews from our community

Traveler rating
    71
    174
    114
    40
    21
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
4 of 5 stars Reviewed yesterday NEW

My wife and I bought an explore Rockies package and this hotel was included. First I'd like to thank David at the front desk very accommodating tries to help you in any way he can, great service from him and all his staff . The hotel room was a good for the price and very nice it is a bit... More 

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Medicine Hat, Canada
Top Contributor
53 reviews 53 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

As usual a comfortable stay we had the loft room for our family which was very spacious. We attended the winter start night run and the hotel provided the perfect base. Staff very friendly, parking was not great had to park on the street 5 min walk away but minor problem. Breakfast at Ricky's attached to the hotel is a... More 

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Cochrane, Alberta
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I can't say enough about Banff International Hotel the staff are amazing. We have stayed there twice now once on our own and just this past weekend took all our foreman and their wives out for the night. Being a large group things usually get alittle messy but the staff were more than happy to help and things went great.... More 

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Toronto, Canada
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a nice large and yet warm feel to the lobby. The desk is open 24 hrs for check in, which we needed as we caught the 10.30pm shuttle and arrived 12.40am. Nice and quiet despite being on the main strip. The rooms are basic but moderately sized with a deep bath and a coffee machine in the... More 

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear OpheliaSam We are very happy to hear that you had such a positive experience during your visit and from all of us at Brewster Hospitality we thank you for taking the time to leave us your glowing review of the Banff International Hotel. We are also glad to hear you could take such full advantage of our great location... More 

Calgary, Canada
Top Contributor
59 reviews 59 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked for two Queen bed and the front desk upgraded us into loft with 3 queen beds...never been upgraded from my entire hotel stay before...thank you and I appreciate it much...the challenge is the stairs when one get up to go to the bathroom in the middle of the night...not recommended for older guests and alike....cabinets are old looking...TVs... More 

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear laaglaag First and foremost I would like to thank you for taking the time to leave us your feedback and say that we recognize and agree that our rooms are old and to that end I am proud to say that we are in the first phase of our extensive renovations. We also regret that you had some difficulties... More 

Alberta
Contributor
19 reviews 19 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

They staff were courteous, it was fairly quiet when we stayed. The corner suite is lovely, with great views and so nice and close to everything! That is the best part about the Hotel. Walking distance to everything. They need to update the rooms though. The bathroom is small for the size of the room, the shower was less then... More 

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear robdellAlberta Thank you for your recent review of the Banff International Hotel First and foremost I would like to apologize for any difficulties you may have had with parking, it is one of Banffs primary issues with visitors and as you pointed out our parking does have a height limit of 6’1”, but never hesitate to call upon our... More 

Edmonton, Canada
Top Contributor
67 reviews 67 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed November 13, 2014

I booked a 1 night stay at the Banff International hotel for Halloween night. We paid $89 for the night so I didn't expect much from the hotel. When we got there we were promptly greeted and checked in. The hotel room was clean and comfortable. The standard room had a mini fridge which was handy. We called the front... More 

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Lisa M On behalf of all of us at Brewster Hospitality I would like to thank you very much for taking the time to leave us your glowing review of our property. We are very glad to hear you had such a fantastic stay and it fills me with great pride to hear that our staff could be so... More 

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 8, 2014

This is a terrific Hotel very comply , we had trouble with our WIFI BUT OTHERS SEEMED FINE. THIS HOTEL IS IN A GREAT SPOT ONLY A VERY SHORT WALK TO TOWN.The breakfast was good and the service was quick

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear joy f Thank you very much for taking the time to leave us your review of the Banff International Hotel. First let me say we regret any issues you may have had with our Wi-Fi, it has been an issue for us in the past but I’m proud to say we will be resolving that issue within the next... More 

Fort Saskatchewan, Alberta, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed November 7, 2014

Hello my fiencee and I just stayed at the Banff International Hotel, we got a great package rate including the room, 2 tickets to Banff Gondola, and 2 tickets to Upper hot springs. The room was great and the staff awesome. the location was easy to get too and with in walking distance of many adtractions. the only complaint was... More 

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Barry W Thank you for taking the time to leave us feedback regarding your recent stay at the Banff International Hotel. First and foremost I would like to apologize for the very poor internet access you had during your visit, I am proud to say that we will be revamping our entire Wi-Fi network within the next few days... More 

Fort McMurray, Canada
1 review
4 of 5 stars Reviewed November 7, 2014

Banff has to be my favourite place in Canada. It was my first time there (on this trip) but have returned 2 more times since; I love it that much! The Banff International Hotel was great! We arrived later in the evening and woke up to a mountain view. A pleasant surprise and soooooo awesome. The steamroom and hot tub... More 

Was this review helpful? Yes
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear L W Thank you for your recent review of the Banff International Hotel We are very happy to have succeeded in our goal of providing you with a fantastic stay on the occasion of your visit to Banff and we also thank you for pointing out some of our great features to your fellow travellers including our steam room,... More 

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Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff International Hotel 3*
Number of rooms: 163
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