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Banff International Hotel

3.0 of 5 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
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Banff International Hotel
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Banff International Hotel
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415 reviews from our community

Traveler rating
    70
    171
    113
    40
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Calgary, Canada
Top Contributor
59 reviews 59 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We booked for two Queen bed and the front desk upgraded us into loft with 3 queen beds...never been upgraded from my entire hotel stay before...thank you and I appreciate it much...the challenge is the stairs when one get up to go to the bathroom in the middle of the night...not recommended for older guests and alike....cabinets are old looking...TVs... More

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Alberta
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

They staff were courteous, it was fairly quiet when we stayed. The corner suite is lovely, with great views and so nice and close to everything! That is the best part about the Hotel. Walking distance to everything. They need to update the rooms though. The bathroom is small for the size of the room, the shower was less then... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear robdellAlberta Thank you for your recent review of the Banff International Hotel First and foremost I would like to apologize for any difficulties you may have had with parking, it is one of Banffs primary issues with visitors and as you pointed out our parking does have a height limit of 6’1”, but never hesitate to call upon our... More

Edmonton, Canada
Top Contributor
67 reviews 67 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked a 1 night stay at the Banff International hotel for Halloween night. We paid $89 for the night so I didn't expect much from the hotel. When we got there we were promptly greeted and checked in. The hotel room was clean and comfortable. The standard room had a mini fridge which was handy. We called the front... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Lisa M On behalf of all of us at Brewster Hospitality I would like to thank you very much for taking the time to leave us your glowing review of our property. We are very glad to hear you had such a fantastic stay and it fills me with great pride to hear that our staff could be so... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a terrific Hotel very comply , we had trouble with our WIFI BUT OTHERS SEEMED FINE. THIS HOTEL IS IN A GREAT SPOT ONLY A VERY SHORT WALK TO TOWN.The breakfast was good and the service was quick

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear joy f Thank you very much for taking the time to leave us your review of the Banff International Hotel. First let me say we regret any issues you may have had with our Wi-Fi, it has been an issue for us in the past but I’m proud to say we will be resolving that issue within the next... More

Fort Saskatchewan, Alberta, Canada
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Hello my fiencee and I just stayed at the Banff International Hotel, we got a great package rate including the room, 2 tickets to Banff Gondola, and 2 tickets to Upper hot springs. The room was great and the staff awesome. the location was easy to get too and with in walking distance of many adtractions. the only complaint was... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Barry W Thank you for taking the time to leave us feedback regarding your recent stay at the Banff International Hotel. First and foremost I would like to apologize for the very poor internet access you had during your visit, I am proud to say that we will be revamping our entire Wi-Fi network within the next few days... More

Fort McMurray, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Banff has to be my favourite place in Canada. It was my first time there (on this trip) but have returned 2 more times since; I love it that much! The Banff International Hotel was great! We arrived later in the evening and woke up to a mountain view. A pleasant surprise and soooooo awesome. The steamroom and hot tub... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear L W Thank you for your recent review of the Banff International Hotel We are very happy to have succeeded in our goal of providing you with a fantastic stay on the occasion of your visit to Banff and we also thank you for pointing out some of our great features to your fellow travellers including our steam room,... More

Minneapolis, Minnesota
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed at Banff International Hotel this last weekend and loved it. It was the perfect hotel for what we needed. We rented the "loft" style room and it was just right. We had 4 people in our group and 2 of the people were together, so 3 beds were ideal. The hot tub and sauna were perfect for an... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear MVJM First and foremost on behalf of all of us at Brewster Hospitality I would like to sincerely thank you for taking the time to leave us your glowing review of the Banff International Hotel. We are very glad to hear that you had such a positive experience with us and that you enjoyed the many dining and shopping... More

Duluth, MN
Top Contributor
52 reviews 52 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We picked this place because of the location, figuring we'd have to sacrifice a quiet location, but pleasantly surprised. We heard you want a room away from the street, and faced a side street and it was great with even a view of the mountains. Rooms were nicely updated and you could walk right out to all the shops and... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear MeyeView On behalf of all of us at Brewster Hospitality we thank you very much for taking the time to leave us your fantastic review of our property. We are very pleased to hear you had such a positive experience and that you enjoyed our location which does make it extremely convenient to enjoy all that Banff has to... More

Spokane, Washington
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Banff International Hotel is a very nice property well located in downtown Banff. The staff are very helpful and friendly. Our room was fairly large and well appointed. The hotel has "free" parking although it is under the hotel with limited clearance. The train noise was noticeable, but did not keep us awake. When we return to Banff I... More

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MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Glenn K First and foremost I would like to thank you very much for taking the time to leave us your glowing review of the Banff International Hotel. Your comments about our staff make me very proud to be among them and we are very glad to hear you had such a positive experience with us. We look forward... More

Preston, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms were clean and generously sized but as we were on a coach trip and time was of the essence the slowness of the restaurant was not good at all. The queue for the restaurant was long do we went elsewhere. We had left the hotel walked to the supermarket round the corner, purchased sons excellent fresh food, eaten... More

Was this review helpful? Yes 1
MRHGuestServices, Front Desk Supervisor at Banff International Hotel, responded to this review

Dear Kevin P Thank you for your recent review of the Banff International Hotel First and foremost I would like to apologize that you were not able to enjoy the restaurant during your visit, these instances only occur during very high volume days and we are constantly reviewing our strategies to avoid such delays, your comments have been passed on... More

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Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:3 star — Banff International Hotel 3*
Number of rooms: 163
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