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Banff International Hotel

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All 33 Banff hotels

Banff International Hotel

3.0 of 5
333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Hotel amenities
Banff International Hotel
55 traveler photos
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Ranked #21 of 33 hotels in Banff
3.5 of 5 stars 203 Reviews
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203 reviews from our community

    Trip type
Traveler rating
    42
    82
    50
    18
    11
Date Rating
Calgary, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Will not come back...”
1 of 5 stars Reviewed June 10, 2013

The front desk and Lobby where average, at least cordial and fast. But the carpets overall where old, dusty and smelly. We had a room with dated decor and just to simple bedding, and I am not usually picky about this, the room was overall dirty, we could see where they took the mini-fridge out and did not even bother... More

Was this review helpful? Yes
See 4 more reviews by kathacruz for Banff
bihmanagement, Hotel Sales Executive Coordinator at Banff International Hotel, responded to this review
June 14, 2013

Dear Kathacruz: Thank you for taking the time to review your recent stay at the Banff International Hotel. We are pleased to read that you found our lobby and front desk area cordial. Please accept our apologies for the lapse in our housekeeping service standards. I have passed on your complaints and these will be addressed. We are, however, happy... More

Ann Arbor, Michigan
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Lame”
3 of 5 stars Reviewed June 9, 2013

The entrance is OK and the staff are pleasant. There is no extra charge for parking. The beds were a bit soft but not too bad. But the decor in the room had not been updated since the 1970s---cheap furniture, stained rug, a silly little sitting area that faces...a blank wall. No desk, wifi that is so slow you can... More

Was this review helpful? Yes
See 3 more reviews by Tom L for Banff
bihmanagement, Hotel Sales Executive Coordinator at Banff International Hotel, responded to this review
June 14, 2013

Dear Tom L: Thank you for sharing your recent experience staying at the Banff International Hotel. We are glad to read that you found our staff pleasant and enjoyed the free parking. You will be pleased to know that the hotel is scheduled to undergo major renovations in the near future with a view to better cater to the desires... More

Fairland, Oklahoma, United States
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 24 cities Reviews in 24 cities
3 helpful votes 3 helpful votes
“Nice stay in a very nice location.”
4 of 5 stars Reviewed June 2, 2013

This hotel is located in a very nice location and offers a very comfortable stay. The room cleanliness was a little less that it should have been but I believe they had just had a bad day. It was a little overpriced in the restaurant but the staff did their best to accommodate our needs. The housekeeping staff should pay... More

Was this review helpful? Yes 1
bihmanagement, Hotel Sales Executive Coordinator at Banff International Hotel, responded to this review
June 5, 2013

Dear Kelly B: Thank you so much for giving the Banff International Hotel a 4/5 rating on Trip Advisor! We are glad that you enjoyed our very nice location and that your stay was comfortable. I have passed your comments on to our housekeeping department in an effort to better our service standards in the future. Your business is important... More

Ramsey, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Disappointing”
3 of 5 stars Reviewed June 1, 2013

Our 2 night stay with friends in the next room was slightly spoiled by very poor housekeeping. The large tv cabinet was extremely dusty, both on top and inside. Shower curtain had yellow stain along the bottom and the bath had grime in the corner where it met the floor. Our friends room was not cleaned on the first full... More

Was this review helpful? Yes 3
See 3 more reviews by Stephen D for Banff
bihmanagement, Hotel Sales Executive Coordinator at Banff International Hotel, responded to this review
June 3, 2013

Dear Stephen D: Thank you for taking the time to review the Banff International Hotel on Trip Advisor. We are pleased to read that you found our staff to be polite, our dining options above satisfactory and our location ideal for exploring Banff. I have passed on your comments regarding room cleanliness to our Housekeeping department and apologize for the... More

London, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“A bit misleading”
3 of 5 stars Reviewed May 26, 2013

We stayed for a few days in March and booked a Premium room solely for the mountain view. However, on arriving we found the view from the room to be somewhat lacking (see attached picture of car park)! The room was pretty spacious, but also quite dated, and the wifi was so slow to render it completely useless. The real... More

Was this review helpful? Yes 3
bihmanagement, Hotel Sales Executive Coordinator at Banff International Hotel, responded to this review
May 31, 2013

Dear CG_London45: Guest feedback is a key tool that we use to improve our services here at the Banff International Hotel and we thank you for sharing your experience with us. We are glad that you were impressed with our central location and spacious rooms. You will be pleased to know that our hotel will soon be undergoing major renovations... More

Brazil
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great hotel”
4 of 5 stars Reviewed May 24, 2013

We got a 2 bed room. Very comfortable beds, shower is good, clean and quiet room. There is a good bar next to front desk. Staff was friendly and gave us good dinning directions. Parking is underground and it's entrance is at back of the hotel. You get a password to enter it. Great location.

Was this review helpful? Yes 2
bihmanagement, Hotel Sales Executive Coordinator at Banff International Hotel, responded to this review
May 27, 2013

Dear FernandoLSilva: Thank you for giving the Banff International Hotel a 4 star rating on Trip Advisor! We are so glad that you enjoyed your stay with us and that you liked our comfortable beds and clean and quiet rooms. Our staff are indeed friendly and knowledgeable and our location (with onsite parking) is certainly convenient to all that downtown... More

Edmonton, Canada
1 review
3 helpful votes 3 helpful votes
“Will stay again”
4 of 5 stars Reviewed May 23, 2013

Stayed for two nights after the May long weekend. Location and value were our main reasons for choosing this hotel and we are very glad we did. Room décor may be somewhat dated but very clean. The bed and pillows were comfortable. We were given a wifi code and it worked wonderfully for the time we needed it. All staff... More

Was this review helpful? Yes 3
bihmanagement, Hotel Sales Executive Coordinator at Banff International Hotel, responded to this review
May 27, 2013

Dear A_Lawrence1976: Thank you for taking the time to review your recent stay at the Banff International Hotel. We are glad that you believe our hotel to be good value and that you found our staff to be friendly and wifi and downtown location to be convenient also. We appreciate your business and are pleased to read that you had... More

1 review
1 helpful vote 1 helpful vote
“Okay”
3 of 5 stars Reviewed May 20, 2013 via mobile

Rooms have really old decor. But clean. They say free wifi but its super slow and you need a code (they don't give you one) to get on. You get free wifi for about five minutes though. Staff were super friendly! Access to downtown is great. Parking is okay if you have a small car there is a parkade but... More

Was this review helpful? Yes 1
bihmanagement, Executive Coordinator at Banff International Hotel, responded to this review
May 21, 2013

Dear Shauna L: Thank you for taking the time to review your recent stay at The Banff International Hotel. We are happy to read that you appreciated our clean rooms, super friendly staff and convenient location. We are pleased to inform you know that the hotel will be undergoing extensive renovations in the near future with a view to better... More

Florence, Italy
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Great location !”
4 of 5 stars Reviewed May 18, 2013

I stayed at the hotel with a family. Very friendly and helpful staff. The rooms were of a good quality and always kept clean by the maid. Short distance to shops and restaurants. Will definitely stay here again !

Was this review helpful? Yes 1
bihmanagement, Executive Coordinator at Banff International Hotel, responded to this review
May 21, 2013

Gentile Paolo C! Grazie mille for giving The Banff International Hotel a 4 star rating on Trip Advisor! We are so glad that you enjoyed our clean, good quality rooms and our friendly, helpful staff. Our location is indeed very convenient, just a short distance to all of the shopping and dining that downtown Banff has to offer. We appreciate... More

CAERPHILLY
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
8 helpful votes 8 helpful votes
“Fantastic hotel!”
5 of 5 stars Reviewed May 6, 2013

Stayed here during the Easter holidays for 6 nights (split 4and3). First impression was the informative receptionist, Ben, from England, great start to our stay. Every night of our stay we ate in the hotel, due to excellent service from the Australian waiters/barmen - the food was lovely! The room was an excellent size and was nice and quiet. The... More

Was this review helpful? Yes 1
bihmanagement, Executive Coordinator at Banff International Hotel, responded to this review
May 8, 2013

Greetings from the Banff International Hotel! We are glad to read that you enjoyed your stay with us over the Easter holidays. We strive to ensure that our guests have a memorable experience and are pleased that both our front desk and food and beverage staff made such a positive impression. It is also fantastic to hear that you were... More

 
 
Banff International Hotel
Banff International Hotel
3.5 of 5 stars 203 reviews
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Additional Information about Banff International Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #21 of 33 hotels in Banff
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Banff International Hotel
333 Banff Avenue Box 1040
Banff, Banff National Park, Alberta T1L 1B1
Canada
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