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All 33 Banff hotels

Irwin's Mountain Inn

2.5 of 5 Hotel   |   429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
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77%
Ranked #10 of 33 hotels in Banff
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 weeks ago
CookieBaby2010 Singapore
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299 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore
Contributor
12 reviews 12 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Irwin's has positioned itself correctly - a truly value for money accommodation. Don't expect 5-star lodging but it has all the creature comfort necessary to make your stay enjoyable. Minutes walk to the main shopping strip along the same road the property is located on, and even nearer is the Safeway supermarket. Two washer and 3 dryer - all coin... More

Was this review helpful? Yes 1
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks for covering it all in your comments to us. We appreciate the feedback so much. Our hope is that comfort, value and staff are top notch so that your stay is a memorable one and that a return trip happens again soon. Our ammenities are simple but make the stay beneficial because we think of the budget minded traveller.... More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at Irwin's one night for a last minute family get-a-way on March 19th, after reviewing trip advisor recommendations I booked here 2 nights before arrival. We ended up with an extra adult but upon check in staff very quickly and painlessly were able to locate an extra single room for us. The hotel is within walking distance to... More

Was this review helpful? Yes 1
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

I am super thrilled to hear of your stay with us and the way in which you were able to find a quick and efficient resolution by our fantastic staff. I am very thankful that you experienced great customer service and that the hotel itself made the stay enjoyable. We hit the price, the comfort and the staff and for... More

Sask., Canada
Top Contributor
66 reviews 66 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

For what we spent this was perfect. Our room was fantastic. Great mountain view/balcony. Very clean and recently updated. The room had lots of room for all 4 of us. The room was quite hot but we just opened the door up. It might be a little noisier than some hotels depending who is staying I guess. The beds are... More

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks so much for taking the time to comment on our staff and facility. We are so happy to hear about your experience being pleasant and meeting all the criteria to make your stay enjoyable. Our staff love hearing that they made a difference in your stay with us. That is a huge plus for our guests. Our comfort and... More

Calgary, Alberta, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked on line and got a great deal. We brought our dog for and extra $10 a night. The place could use a little updating but overall for the price was very good. The pillows where in disparate need of replacement.

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Dear Valued Guest: Thanks for taking the time to highlight our pet friendly hotel. Thanks for your comments surrounding our great value and pleasant stay. Our property is clean and comfortable and winner of the 2014 AHLA housekeeping awards due to our continued efforts in this area of cleaning and comfort. Please stay with us again very soon and thanks... More

Regina, Canada
Top Contributor
75 reviews 75 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The staff was very friendly, from the front desk agent to the housekeepers. We rented the 'honeymoon suite' as it had a jacuzzi tub - it was well used after a day on the slopes! The room is nothing spectacular, it was clean, and the bed was very comfortable. The room had a good view of the mountains as well.... More

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thank you for taking the time to highlight your stay with us here in Banff. Thank you for the kind remarks surrounding our staff. I will totally agree with you, our staff is second to none! They are tremendously helpful and their customer service skills shine for our property. Even though we are a budget property, we do have some... More

Golden, Canada
Top Contributor
97 reviews 97 reviews
22 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 12, 2014

We were travelling home from Red Deer and had to make an enforced stopover in Banff because of the winter avalanche hazards. The Irwin's Mountain Inn was the best choice for stay. I checked trip advisor.ca prior any decision and this was recommended. The staff were courteous, friendly, and helpful. They Inn has free underground parking, and the rooms are... More

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Wow! Thanks for the review of Irwin's Mountain Inn. I am so glad you discovered us and I am more excited that you found the stay here to be to your liking. Our staff are the highlight of a guest experience here and I am so glad to hear that all parts of your room stay were up to standard.... More

Edmonton
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 1, 2014

I stayed at this property this week for the first time and I was very impressed. Yes its a bit older and its not a 5* property. The price however is very reasonable for the service and the quality of my room. I was very happy and will book there again for sure. Really happy with the TV too. True... More

Was this review helpful? Yes 2
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thank you for your most kind review of our property. Thanks for highlighting the experiences you had and for taking the time to remark about staff and room experience. Our staff are truly excellent and do their best to ensure a guests questions are answered and they are able to point you in the right direction for meals (EL TORO... More

Edmonton Alberta
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 28, 2014

We recently stayed at Irwin's for three nights and would stay again. First what worked well. The location was great and parking is free. We found the staff excellent and helpful, Our room was on the small side but updated and modern. . It had a small refrigerator, coffee pot and a large modern TV. The shower was great and... More

Was this review helpful? Yes 1
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Dear Valued Guest, thanks for your kind review. I really appreciate you taking the time to highlight your experience. I am very glad that you enjoyed your stay. Our staff are always eager to help and our property is always looking for ways to improve and make sure your stay is a comfortable one. Thanks for highlighting our temperature controls,... More

Alberta
Senior Contributor
40 reviews 40 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 9, 2014

This is not a luxury hotel but if you have reasonable expectations you will be very happy here. The lobby is a bit small and the hallways are dated, but everything is clean and well maintained. As for the rooms, I have no complaints: It was clean, comfortable, and perfectly adequate. For the price, I am amazed at the excellent... More

Was this review helpful? Yes 2
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks so very much for taking the time to write a reveiw on our hotel. Thanks also for highlighting our many little value items including free wifi, free parking and free use of the hot tub. Our partners who operate El Toro do an amazing job of breakfast and are considered the best dining in Banff! Our budget property has... More

Montreal, canada
Contributor
11 reviews 11 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 8, 2014

The hotel is nice but it needs a major facelift. It dated from the nineties and it shows. The baths are just hidious.. The hotel is over priced but the staff is very nice! The sofa beds are paper thin and you can feel the springs.

Was this review helpful? Yes
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Dear Guest. I would like to take the time to address some of your comments on our facility. Thank you for your comments about our staff, they are indeed amazing. I am very proud of the level of service they bring. I am concerned about your accuracy surrounding our facility needing a "major facelift". Our facility was remodelled in 2011... More

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Additional Information about Irwin's Mountain Inn

Also Known As:
Irwin`s Mountain Hotel Banff
Irwin`s Mountain Hotel
Irwins Mountain Hotel
Irwins Mountain Banff
Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#11 Family Hotel in Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Official Description (provided by the hotel):
The Irwin's Mountain Inn is located in the heart of the majestic and world class destination known as Banff, Alberta, Canada. The Irwin's Mountain Inn is a 65 room hotel with a variety of rooms and suites. This family owned and operated hotel is perfect for the budget minded traveller. Beautiful, comfortable, affordable and reliable; enjoy the beauty that is Banff and the great customer service at Irwin's Mountain Inn. Our hot tub and sauna are the perfect ammenity to relax after a long day of skiing, shopping or sight seeing. Located on Banff Avenue, Irwin's Mountain Inn has bus transportation to downtown or to the ski hill right outside its front door. Ask our Front Desk agents about activities and tours that are perfect for you! ... more   less 
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