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Irwin's Mountain Inn

2.5 of 5 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
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Certificate of Excellence 2014
Irwin's Mountain Inn
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Irwin's Mountain Inn
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364 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I made my reservation last minute, right in the front desk and was extremely well greeted. The facility is extremely clean, some of the rooms have a beautiful mountain view, there is an elevator and there are people to help out with luggage. I had to switch rooms, and the hotel transferred all my belongings to the other room, extremely... More 

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1 review
4 of 5 stars Reviewed 2 weeks ago

Short distance to downtown and grocery store, comfortable beds, clean rooms, friendly staff and good rates. I enjoyed my time there. I was thrilled that there are kettles available upon request so you can make a proper cup of tea instead of using the coffee maker.

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Enderby, British Columbia, Canada
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 15, 2014

My wife and I recently spent a week in banff and we have stayed there a few times before as well. This was our first time staying at Irwins and it is by far the best place we have taken in. The family suite was perfect for us as we were traveling with our 4 month old. The room was... More 

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Lloydminster, Canada
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 14, 2014

We used a 3rd floor family suite (nice if you have more than two kids!). ALL the staff are super friendly, accomodating and competent! Also great for the kids is the available use of the well sized pool at the Rundle Stone down the road... if the hot tub on location is not enough. I especially liked the attached (when... More 

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Lloydminster, Alberta, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 12, 2014

We received excellent care here. The rooms were very clean and when we asked the maids to clean our room, they did. The front desk staff were all very friendly and helpful. Our family enjoyed using the small workout room and hot tub. It was also very close to the downtown area.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 3, 2014 via mobile

We planned a girls only trip to Banff and selected this hotel because of the location and suite availability. The rooms were not very clean or well maintained. The beds were comfortable, and the front desk staff was excellent. Parking was a nightmare because the underground parade was under construction. Which was not explained to us at booking. Although we... More 

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks for your comments on your recent stay with us and for your encouragement about our staff. We take every review seriously and we do look at our pricepoint and quality of stay with every guest. I can assure you we do our best for housekeeping and cleanliness and we recently won the housekeeping award for 2014 so I must... More 

Kelowna, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 20, 2014

My husband and I enjoyed our trip to Banff and our stay. Located right downtown and within walking distance to everything was very convenient. The staff were very friendly and helpful with all of our questions. We enjoyed several day trips hiking around Banff. The restaurant connected to our stay was also great. Great food and warm atmosphere. We left... More 

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thank you so much for your recent stay with us. I appreciate your review and for your honest take on your stay in Banff. I do hope you will return to stay at Irwin's Mountain Inn again soon. When you do, please phone and book direct for the best price. Thanks again for staying with us. More 

Wayne, New Jersey
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 5, 2014

This is a very BASIC hotel. I understand that hotels in Banff are on the pricey side but this one is not worth what they charge. You might as well spend a few more (or save a few) dollars and stay elsewhere The walls are paper thin. You can hear people in the hallway. We saw a few of the... More 

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

I am sorry we did not meet your expectations in your stay with us. While I am sure we are the best priced budget property in town, staying in Banff can be a challenge when it is our high season. Our goal is to keep our prices reasonable and budget minded for travel to Banff. I would disagree with you... More 

Hampshire
Top Contributor
68 reviews 68 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 1, 2014

A good location and friendly staff. Parking is difficult though as there is an underground car park that is very narrow and low and limited parking to the rear of the hotel. The hotel rooms are basic, but functional. The hotel doesn't have a restaurant, but there is an independent restaurant on site that does good evening meals and breakfasts.

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Dear Guest, thanks for your most recent review. The Irwin's Mountain Inn is a budget property with the expressed purpose to make every guests stay comfortable and affordable. We are a clean property with basic ammenities including a Hot tub, FREE wifi, FREE parking and Air Conditioning along with being 2 blocks from downtown. Our staff work so hard on... More 

Hartford, Connecticut
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 28, 2014

The people at the front desk were friendly and helpful. Parking is free but tight. Good location - not right downtown, but a pretty easy walk from the center of things and the Bow river. Banff is very busy, but you know you are in a National Park when you go out the first morning to find an elk grazing... More 

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thank you for your recent reiview with us. I am so glad you were able to experience the Banff "wildlife" with the elk outside our hotel. This is indeed a common occurance yet a wonderful bonus to the sight seer. I appreciate your comments about our front desk agents. They are wonderful! They are able to help you when there... More 

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Additional Information about Irwin's Mountain Inn

Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Number of rooms: 65
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Also Known As:
Irwin`s Mountain Hotel Banff
Irwins Mountain Hotel
Irwins Mountain Banff
Hotel Style:
#9 Family Hotel in Banff

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