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Irwin's Mountain Inn

2.5 of 5 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
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Certificate of Excellence 2014
Irwin's Mountain Inn
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Irwin's Mountain Inn
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362 reviews from our community

Traveler rating
    114
    159
    69
    10
    10
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108
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Enderby, British Columbia, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

My wife and I recently spent a week in banff and we have stayed there a few times before as well. This was our first time staying at Irwins and it is by far the best place we have taken in. The family suite was perfect for us as we were traveling with our 4 month old. The room was... More

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Lloydminster, Canada
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We used a 3rd floor family suite (nice if you have more than two kids!). ALL the staff are super friendly, accomodating and competent! Also great for the kids is the available use of the well sized pool at the Rundle Stone down the road... if the hot tub on location is not enough. I especially liked the attached (when... More

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Lloydminster, Alberta, Canada
2 reviews
5 of 5 stars Reviewed 1 week ago

We received excellent care here. The rooms were very clean and when we asked the maids to clean our room, they did. The front desk staff were all very friendly and helpful. Our family enjoyed using the small workout room and hot tub. It was also very close to the downtown area.

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Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We planned a girls only trip to Banff and selected this hotel because of the location and suite availability. The rooms were not very clean or well maintained. The beds were comfortable, and the front desk staff was excellent. Parking was a nightmare because the underground parade was under construction. Which was not explained to us at booking. Although we... More

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks for your comments on your recent stay with us and for your encouragement about our staff. We take every review seriously and we do look at our pricepoint and quality of stay with every guest. I can assure you we do our best for housekeeping and cleanliness and we recently won the housekeeping award for 2014 so I must... More

Kelowna, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I enjoyed our trip to Banff and our stay. Located right downtown and within walking distance to everything was very convenient. The staff were very friendly and helpful with all of our questions. We enjoyed several day trips hiking around Banff. The restaurant connected to our stay was also great. Great food and warm atmosphere. We left... More

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thank you so much for your recent stay with us. I appreciate your review and for your honest take on your stay in Banff. I do hope you will return to stay at Irwin's Mountain Inn again soon. When you do, please phone and book direct for the best price. Thanks again for staying with us. More

Wayne, New Jersey
Senior Contributor
47 reviews 47 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 5, 2014

This is a very BASIC hotel. I understand that hotels in Banff are on the pricey side but this one is not worth what they charge. You might as well spend a few more (or save a few) dollars and stay elsewhere The walls are paper thin. You can hear people in the hallway. We saw a few of the... More

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

I am sorry we did not meet your expectations in your stay with us. While I am sure we are the best priced budget property in town, staying in Banff can be a challenge when it is our high season. Our goal is to keep our prices reasonable and budget minded for travel to Banff. I would disagree with you... More

Hampshire
Top Contributor
67 reviews 67 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 1, 2014

A good location and friendly staff. Parking is difficult though as there is an underground car park that is very narrow and low and limited parking to the rear of the hotel. The hotel rooms are basic, but functional. The hotel doesn't have a restaurant, but there is an independent restaurant on site that does good evening meals and breakfasts.

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Dear Guest, thanks for your most recent review. The Irwin's Mountain Inn is a budget property with the expressed purpose to make every guests stay comfortable and affordable. We are a clean property with basic ammenities including a Hot tub, FREE wifi, FREE parking and Air Conditioning along with being 2 blocks from downtown. Our staff work so hard on... More

Hartford, Connecticut
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 28, 2014

The people at the front desk were friendly and helpful. Parking is free but tight. Good location - not right downtown, but a pretty easy walk from the center of things and the Bow river. Banff is very busy, but you know you are in a National Park when you go out the first morning to find an elk grazing... More

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thank you for your recent reiview with us. I am so glad you were able to experience the Banff "wildlife" with the elk outside our hotel. This is indeed a common occurance yet a wonderful bonus to the sight seer. I appreciate your comments about our front desk agents. They are wonderful! They are able to help you when there... More

Victoria, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 26, 2014

We stayed at Irwin's Mountain Inn in 2010 and had a great experience which was repeated in September, 2014. Stayed in Room 339, the loft suite again and it was very comfortable and quiet. This family run hotel is very well kept and the staff is friendly and helpful. Very good value for this quality of accommodation in Banff, a... More

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GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Your most kind words about our hotel are so greatly appreciated. I am so glad that your return stay was a pleasurable one. We take your comments seriously and truly appreciate the time you take to let us know what we did well. Sincere well wishes for the rest of your journey and hoping your return to Banff will see... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 25, 2014

We rode into Banff on a Friday night needing a comfy bedroom for four of us before a weekend in the mountains. The receptionist (Ewa) was very friendly and helpful and we had our key and directions in minutes. The room itself was a suite with a comfortable private bedroom and a second double bed in the lounge area. Great... More

Was this review helpful? Yes
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks so very much for your recent comments. They are very helpful to us. I am so glad your experience was so enjoyable and that Ewa was helpful in getting you to experience Banff to the fullest. It is a pleasure to have hosted you. Thanks for staying with us and do come again soon! More

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Additional Information about Irwin's Mountain Inn

Address: 429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Irwin's Mountain Inn 2.5*
Number of rooms: 65
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Also Known As:
Irwin`s Mountain Hotel Banff
Irwins Mountain Hotel
Irwins Mountain Banff

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