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Irwin's Mountain Inn

#11 of 31 Hotels in Banff
Certificate of Excellence
429 Banff Avenue | Box 1198, Banff, Banff National Park, Alberta T1L 1B2, Canada
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Best prices for: 1 room 1 guest
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Irwin's Mountain Inn
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Irwin's Mountain Inn
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376 reviews from our community

Traveler rating
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    71
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very good hotel, clean and tidy and the staff were excellent. The hotel is situated approx 200m from main St and only 40m from the ski bus stop. My room had a queen size bed, balcony, fridge and a jacuzzi type bath. The hotel also had excellent free wifi. This hotel was probably built in the 80's so it isn't... More 

Was this review helpful? Yes 1
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thank you for your most recent review and your recent stay with us. I am so glad we fit the bill on convenience and comfort. Our ski season is such a unique treat in the Rockies. There are so many people to meet and the bus ride to the hill is an adventure in sight seeing. Truly I am glad... More 

Mobile, AL
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I enjoyed our stay here. We had a good room and a short walk away was the main lobby with a stunning view. I had to go to the lobby for wifi but that was ok. It also had a fireplace and hot chocolate :-) They let us borrow bear spray for hiking but thankfully we did not need it.... More 

Was this review helpful? Yes
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thank you so much for your most recent review. I am so glad to hear you enjoyed your stay with us. Our front desk tries so very hard to make the little touches count. The bear spray can be a good thing to carry on hikes around the Banff Township and trails. I do apologize about our WIFI. We have... More 

Senior Contributor
29 reviews 29 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We did not make reservations and happened upon this hotel. It was clean and the front desk staff were very friendly. We ended up with a top floor room with a small living area and bar. Exceed our expectations and we would stay here again! Unexpected gem.

Was this review helpful? Yes 2
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

We sure love hearing stories like this! "Unexpected Gem" is our goal and it's a huge compliment for us to receive. We sure love to hear that your stay was a good one. Glad that the third floor hit the spot. We love hearing of us being discovered for the first time. This makes us excited that we were able... More 

Caledon, Canada
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had not pre-booked our stay in Banff. I called Irwin's and they were very friendly and accommodating. The rates for Banff were excellent. The rooms were very clean and spacious. We will definitely stay there again.

Was this review helpful? Yes
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

We are so glad we fit the bill on short notice! Our goal is to help everyone find a room on their stay in Banff. And we are glad you chose us! Our staff work hard on making check in and check out painless. We always want that process to be easy and efficient and for you to get to... More 

Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here for a weekend and would stay again for sure. Rooms were clean, quiet and staff was great. A very short walk from downtown Banff and restaurant in hotel offered great food as well. Underground parking was a very nice treat also!

Was this review helpful? Yes 1
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks for staying with us on your most recent holiday in Banff. We so appreciate your comments and remarks about our hotel and staff. I am so glad you found it favorable and we sure hope you will consider us again on your return. When you do, book direct and get the best price at the hotel. Our goal is... More 

Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 20, 2015

Irwin's Mountain Inn is a great place to stay! Front desk staff are friendly and helpful when requests are made, be it more towels or assistance for parking lots. My party had a huge room for 5 with 2 queen beds and one sofa queen bed. There was a microwave, a coffee maker and coffee and tea available in the... More 

Was this review helpful? Yes
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

I am so glad that you took the time to write a review for our hotel. We are so happy to hear that the Front Desk was making a difference. They are trusted advisor's who work hard to ensure all your requests and questions are taken seriously. We are very grateful you took the time to highlight this. We take... More 

Northamptonshire, United Kingdom
2 reviews
4 of 5 stars Reviewed February 13, 2015

I've stayed here twice now (2012 and 2014) and would not hesitate in booking again should I ever go back to Banff. The hotel is brilliantly located, the rooms are great sizes, and the staff are always friendly. The hot tub is a massive bonus - we made the most of that after a couple of 'hard' days exploring Banff.... More 

Was this review helpful? Yes
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Wow! We sure appreciate your review and your stay with us. Thanks for your kind remarks and we sure appreciate your feedback. We take every review serious and it impacts us. Your honest assessment is what we are looking for. Thanks again and we sure hope you return to Banff soon. Thanks again! More 

Calgary
Senior Contributor
45 reviews 45 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 4, 2015

We now come here to Irwins as much as we can afford. Its simple great and ever so relaxing. Buy yourself a one year Parks card and then coming here will feel cheaper the more you come. All the rooms that we have stayed in have all been super. We like to go out walking with our dog and everywhere... More 

Was this review helpful? Yes 1
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

Thanks so very much for your review. I really appreciate the honesty and the detail you were willing to share about your stay. Thanks so very much for the highlights and we sure are glad for your repeat business and kind comments. We are indeed pet friendly and I think that makes us a bit more accessible for many who... More 

Whitby, Canada
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 26, 2015

Irwins is a very basic hotel. Totally acceptable if your goal is very basic lodging. The room was clean and the beds were comfortable. The inn was also surprisingly quiet. The inn does appear 'tired', definitely showing its age. However,it is fine for a few nights and if you only want a clean place to stay.

Was this review helpful? Yes 1
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

I would like to take the time to thank you for your review with us. The Irwin's was built in 1967 and so the hotel has been in Banff for a very long time. The charm of the Irwin's has been in the people that keep it practical and the cleanliness that we have worked so hard to maintain. While... More 

Edinburgh, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

We stayed here for 3 weeks. All the staff were so friendly. Matthew was so helpful and couldn't do enough to help us. The house staff clean the rooms to a very high standard. TOO many recommendations to list. Close to town. Facilities in room are great. Wi Fi great. We Will be back. Recommended highly. Kevin and Dee.

Was this review helpful? Yes 1
GM-IMI, General Manager at Irwin's Mountain Inn, responded to this review

I would like to take the time to thank you for your review of Irwin's Mountain Inn. Thank you for taking the time to name the people who made a difference on your stay in Banff. We are so glad that our cleanliness and service made an impact and we sure hope you return and stay with us again soon.... More 

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