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Buffalo Mountain Lodge

700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
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Buffalo Mountain Lodge
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Ranked #17 of 31 Hotels in Banff
A recent review
5 of 5 stars reviewed 1 week ago
Andrew F Welwyn Garden City, United Kingdom
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Buffalo Mountain Lodge
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Welwyn Garden City, United Kingdom
Level Contributor
103 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago

Recommended by our Travel Consultants, Trailfinders (London) (***** five stars!) - who suggested staying at the Buffalo (rather than a place we had chosen). Their local knowledge proved perfect for our needs. Just out of Banff town - but no problem with our hire car (or with inexpensive taxis), the Buffalo has beautiful pine/cedar clad bedrooms, beautiful slate/stone bathrooms, wooden... More 

Was this review helpful? Yes 1
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you very much for reviewing your stay with us. I'm so glad to hear that we helped get your holiday off to a great start, and that you enjoyed your room and breakfast. I hope you have just as great a time on the rest of your trip in Canada. More 

Welwyn Garden City, United Kingdom
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Disappointed on arrival to find it a bit further out of Banff than is ideal. Couldn't walk in without a hilly climb back. We had a hire car, though, so in less than five minutes we'd parked in central Banff for free. It proved no problem at all. The hotel reception staff were efficient and welcoming, we had a fantastic... More 

Was this review helpful? Yes
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for reviewing your recent stay. It's great to hear that you were so happy with your room and the service you received, and that after some initial trepidation the location did not prove too inconvenient. We hope to have the pleasure of welcoming you back in future. More 

Red Deer
4 of 5 stars Reviewed 1 week ago

OMG! There was a fireplace IN the room where you could start your own fire, that was absolutely the best thing to me!! They even set up the logs so that your first time, you could just start it with lighting a match

Review collected in partnership with this hotel

Was this review helpful? Yes
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you very much for your review. I am glad that you enjoyed the fireplace in your room and had a romantic trip. We hope to have the pleasure of welcoming you back in future. More 

Saskatoon, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Very good professional staff. Room clean and comfortable but could use updating. Parking tight. This hotel like all in banff, is right near the road so we were disturbed at night by a loud music party along the roadway. Staff did call police to eventually remove the loud party. Breakfast buffet was nice but costly for basic eggs and bacon... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you very much for reviewing your recent stay. I am glad you enjoyed your time with us overall, but apologize for the noise disturbance from outside the property. I am glad we were able to help resolve this situation and that you were happy with the service you received. We will take your comments regarding the room into account... More 

Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our first hotel outside of Calgary. Reception staff were great but our room was a bit dismal. Nevertheless, we checked in. The next day our toilet blocked and the shower leaked into the room! When we registered the problem we were told this always happens in this room. We were moved into another room and upgraded - very... More 

Was this review helpful? Yes
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you very much for sharing your review. I am glad to hear that you received great service and the problems in your room were resolved quickly. However, please accept our apologies for the issues with the plumbing in your room and inconvenience of moving. If you would like to discuss your experience further, please do not hesitate to contact... More 

Madison
2 reviews
3 of 5 stars Reviewed 1 week ago

Cabin was clean but not updated since the 1970's or 80's. Simple things like the shower curtain is way too long for the tub should not happen. Staff was courteous and helpful. Breakfast buffet was better than average, did not eat at the restaurant any other time.

Review collected in partnership with this hotel

Was this review helpful? Yes
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you very much for your review. I am glad that you were happy with the service you received and your breakfast, but apologize that you were disappointed with your room. I will share your comments with our team so that we can check the details in your room and ensure everything is maintained to a high standard. If you... More 

1 review
5 of 5 stars Reviewed 1 week ago

Banff has parking problems in peak season...this hotel has free shuttles to and from center of town,so you don't have to deal with parking. Plus the food is very good and our room had a cozy fireplace.

Review collected in partnership with this hotel

Was this review helpful? Yes
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you very much for your review. I am glad you enjoyed your room and meals and found our shuttle service convenient. We hope you'll be able to join us again in future. More 

Level Contributor
102 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 1 week ago

The location on tunnel road is perfect. Rural, outside Banff's very busy and very touristy center, yet close to nature and the Transcanada highway. Outstanding restaurant and bar. While our room was large and clean, the one our friends stayed at was not clean at all and way below the standard of ours.

Was this review helpful? Yes
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you very much for reviewing your recent stay. I am glad that you enjoyed our location on Tunnel Mountain and were impressed with our dining facilities. I am very sorry to hear that your friend's room was not up to standard. I would be very happy to follow up with them if they would like to contact me on... More 

Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Parking is free, but limited. If you have a large vehicle such as a truck, you may find it difficult to navigate to your room. The hot tub was also out of order most of the time we were there. On the plus side, it is a bit out of town, so you can escape the insanity of downtown.

Was this review helpful? Yes
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review. I am glad that you enjoyed your stay overall and found our location peaceful. I apologize for the disappointment of the hot tub being out of order. We will take your comments regarding the parking on board and ensure we are making the best use of the space we have available. Thank you again for... More 

Fort Mcmurray
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location outside of downtown with beautiful mountain views and peaceful surroundings. The rooms are spacious and the fireplace is great for night time drinks. The bathrooms are huge and very clean. The only con is that there are no fridges in the rooms to keep drinks and snacks cold. Also a pool would be amazing but the hpttub was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 2
CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you very much for your review. It's great to hear that you enjoyed your stay and were happy with your room. We hope you'll be able to join us again in future. More 

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