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All 31 Banff hotels

Buffalo Mountain Lodge

3.5 of 5 Hotel   |   700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
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Buffalo Mountain Lodge
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Ranked #15 of 31 Hotels in Banff
A recent review
3 of 5 stars reviewed 2 weeks ago
Mandy G
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538 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

We planned and booked our stay for our 10th anniversary well in advance, the room was cozy but not extravagant. The bathroom needed updating badly. But what was really awful was the hot tub was down for scheduled service our entire stay, it was a big part of why we booked there! The staff didn't seem to care that it... More 

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CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your review of your recent stay at Buffalo Mountain Lodge, and congratulations on your anniversary. I am so sorry to hear that your time with us wasn’t all you hoped it would be. Many of our rooms feature a standard three piece washroom, but we do have upgraded bathrooms with claw-foot tubs and separate shower cubicles in... More 

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We arrived to snow all around the grounds and very cold temperature. Our room was warm and cosy and very welcoming with the fireplace. The staff were very friendly and helpful. The restaurant served very tasty meals. It is situated away from the town centre nut this is what added to the atmosphere of the place. We definitely will return... More 

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CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for taking the time to review your stay at Buffalo Mountain Lodge. I’m so glad to hear that you had a relaxing time with us, and enjoyed your meal in the dining room. I will be sure to pass your comments on to the staff. We hope to welcome you back to the Lodge soon. More 

Senior Contributor
26 reviews 26 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The first room we checked in to had a weird gurgling sound from the heater. They couldn't fix it so we were upgraded to a different room. The room was great. The room was spacious with a great fireplace. The bathroom was also quote spacious and featured a beautiful claw foot bath. On our second night, the power went out... More 

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CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you very much for your feedback on your recent stay at Buffalo Mountain Lodge. I am glad that you enjoyed your time with us despite a couple of setbacks, and very pleased that our staff were able to assist in getting your stay back on track. I will pass your kind comments on to the guest services team. We... More 

San Diego, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

We stayed here after 4 days in a cute cabin in Lake Louise, so I could be a little biased. The lobby and main areas of the hotel are GORGEOUS - plus there were Christmas decorations, so it was even more festive. The lounge was cozy with AMAZING food - we had bison and caribou; both were cooked SO well... More 

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CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for your kind comments; I’m glad our holiday décor got you in the festive spirit! I’m also pleased to hear that you enjoyed our Rocky Mountain Cuisine and received a warm welcome from our staff. I’m sorry that the Buffalo room type wasn’t quite what you were hoping for. We will bear your observations in mind when considering... More 

1 review
1 of 5 stars Reviewed 3 weeks ago

This place looks great on pictures however that's where it ends. Our room (804) looked nothing like we thought it would. No claw foot tub, no balcony... Just an old,run down, dirty washroom with a rusty tub. The fireplace was nice but the logs they provided were too wet to burn. It took forever to get any kind of fire... More 

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CRMRManagement, Guest Relations Manager at Buffalo Mountain Lodge, responded to this review

Thank you for taking the time to give your constructive feedback on your recent stay. We take your comments very seriously and will be passing them on to the relevant teams for follow up. The cleanliness and heating issues that you describe are certainly not up to our usual standard, and I am very sorry that your night with us... More 

Calgary, Alberta, Canada
2 reviews
2 of 5 stars Reviewed 4 weeks ago

The room was average, but clean... housekeeping was really bad the next day though. They did the bare minimum which isn't actually what we were paying for, I don't think... But the kicker was the restaurant/lounge. The service was so bad that people were tossing the money they figured they owed on the tables and walking out. If you can... More 

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Nanton, Alberta, Canada
Contributor
12 reviews 12 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 19, 2014

Beautiful, cozy room in the fabulous mountains. We stayed in a upper level room and there was nothing to complain about. The room was clean, fireplace was nice, bathroom with heated flooring was to die for. We will be back!

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Calgary, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 16, 2014

We stayed in Buffalo Mountain Lodge in November 2014. We stayed on the first floor of the building, and our room was facing the road - I didn't like it, but at the end it was OK, road was not so busy. The interior was quite dated, but having a real wood fireplace in the room compensated for everything! We... More 

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Canmore, Canada
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 13, 2014

We had a great stay in Banff. The room was super clean! I am very picky about cleanliness and the layout of the room and the Lodge was perfect. We travelled with our two dogs and they loved it! The fireplace in the unit makes it very cozy and comfortable to hang out in the room as well. Would definitely... More 

Was this review helpful? Yes 1
Lethbridge, Canada
Top Contributor
56 reviews 56 reviews
16 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed November 10, 2014

This was an awesome experience. We were there only one night, Nov 2014, wished we could have had more. We were in the top area of the resort, newer section. Rooms were "upscale rustic" if that makes sense. Lots of stone and wood. Entry and bathroom floors were slate tile and heated. Bathroom had large clawed tub, large corner shower.... More 

Was this review helpful? Yes 1
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Additional Information about Buffalo Mountain Lodge

Address: 700 Tunnel Mountain Road | P.O. Box 1326, Banff, Banff National Park, Alberta T1L 1B3, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Buffalo Mountain Lodge 3.5*
Number of rooms: 85
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Also Known As:
Buffalo Mountain Hotel Banff
Buffalo Mountain Lodge Banff
Buffulo Mountain Lodge
Hotel Style:
#10 Romantic Hotel in Banff

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