We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 38 Banff National Park hotels

The Crossing Resort

2.5 of 5 Resort   |   Icefields Pwy (Hwy 93N), Banff National Park, Alberta TOL 1EO, Canada
Hotel amenities
The Crossing Resort
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Save
You added The Crossing Resort to your Saves list
Write a Review

147 reviews from our community

Traveler rating
    6
    27
    44
    33
    37
See reviews for
35
70
5
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (147)
  • Mar-May only
    (12)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (2)
All months
There are newer reviews for The Crossing Resort
See the most recent reviews
Edmonton, Canada
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 4, 2012

Stopped at the cafeteria and it was horrible. Service was so slow, no soup or chilli in the 8 pots they had. Nothing was filled up. Talked to some people from a bus tour they were from Germany and I must say we were embarrased to admit this is something we serve in Canada. They had nothing and when we... More

Was this review helpful? Yes 1
Red Deer, Canada
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed May 23, 2012

We didn't stay at the hotel but we did take lunch at the cafeteria. I would recommend you pack a lunch or be prepared to spend almost $50 for two people. I understand it's more or less in the middle of nowhere and this might be the only option but it's a bit too much for that reason.

Was this review helpful? Yes 2
Manila, Philippines
Top Contributor
91 reviews 91 reviews
24 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed May 10, 2012 via mobile

This is probably the only stop you'll find between Lake Louise and Jasper. While its address says Lake Louise, it's actually quite far from it as Icefield Parkways is a long stretch. We stopes over for some food on our way from Banff to Jasper. Some of us ordered the burger, salmon burger and fish and chips. For cafeteria food,... More

Was this review helpful? Yes 1
Cape Town, South Africa
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 10, 2012

Looking for an overnight stop on your way to Jasper, then this is a good option.... actually in late April when we stayed it was almost the only option past Lake Louise. Yes the room was small & dated, yes it wasn't that cheap, but nevertheless we enjoyed the night and it served it's purpose well. Facilities were clean and... More

Was this review helpful? Yes 1
Hobart
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed November 27, 2011

We stayed here overnight on the way to Jasper. The rooms are very dated, very small and yes overpriced. This property probably has THE most awesome location in the world but they really don't make the most of it. What we did enjoy was the hospitality at the restaurant, all be it VERY expensive. Rocky Mountain House is just 2... More

Was this review helpful? Yes 1
Nottingham, United Kingdom
Top Contributor
173 reviews 173 reviews
53 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed November 5, 2011

Although the address is 'Lake Louise' it is actually 77 km (48 miles) from the village and is one of the few food stops along the Icefields Parkway. Situated at the Saskatchewan River Crossing. Accommodation, cafe, and gift shop. Good parking, even for RVs. It's average but gets so many visitors as it's probably the only food stop for 130... More

Was this review helpful? Yes
Birmingham, Alabama
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed October 24, 2011

We stayed for three nights in this hotel because we were there with a group and thus had no other options. First, the room. Very old style, charmless, uncomfortable bed and the worst was finding fresh dried blood on the comforter. Second, the food was very expensive - a hot dog, a small cup of potato salad, two chocolate chip... More

Was this review helpful? Yes 1
Bewdley, United Kingdom
Top Contributor
115 reviews 115 reviews
68 hotel reviews
287 helpful votes 287 helpful votes
4 of 5 stars Reviewed October 23, 2011

This was not my first stay at the Crossing Resort, which is just as well as If I had not had prior experience I would have been put off by the really bad reviews here. I can only imagine that the people suggesting that you just keep driving miss read the word Motel for Fairmount. I agree that for what... More

Was this review helpful? Yes 5
Bristol, England
Top Contributor
61 reviews 61 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed October 1, 2011

We stayed 2 nights so that we could take our time on the glaciers and do some high-level walking. The room was basic and clean - nothing more. The reception staff were indifferent. Previous reviews about the food also applied in our case. The dining room was closed, but we still paid 'high season' rates for the room. We were... More

Was this review helpful? Yes
Estevan, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 28, 2011

My wife and i stayed for a week in the executive room which has a bedroom a couch with chairs table and chairs fireplace mini fridge coffee pot we got a great deal on price due to the length of our stay.We ate in cafeteria and the buffett and the pub service was great food was not to bad a... More

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Crossing Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Crossing Resort

Address: Icefields Pwy (Hwy 93N), Banff National Park, Alberta TOL 1EO, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Crossing Resort 2.5*
Number of rooms: 66
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your The Crossing Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Crossing Hotel Lake Louise
Crossing Resort Lake Louise
Crossing Hotel Lake Louise
The Crossing Resort Banff National Park, Canada - Alberta

51 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (47)
Viewed
View from room (4)
Viewed
Bathroom (4)
Viewed
Room/suite (12)
Viewed
Hotel & grounds (14)
Viewed
Family/play areas (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Room/suite (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay