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The Crossing Resort

2.5 of 5
Hotel website
Icefields Pwy (Hwy 93N), Banff National Park, Alberta TOL 1EO, Canada
The Crossing Resort
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Best prices for: 1 room 1 guest
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159 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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    (16)
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Devon, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

The room was standard Motel, clean, comfortable bed(s),we had a small seating area outside.The staff checked us in quickly and answered any questions we had. The grounds of the Motel were pretty and well maintained. We had a beer in the pub in the evening, staff were chatty and friendly. Didn't use the Cafe,Restaurant or shop.The real icing on the... More 

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Kamloops
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

After a serious road accident on the Ice Parkway, which closed the road to Jasper, made for this motel, to book in for the night. The motel was swamped with other people doing the same thing. The staff were very cheerful, polite and dealt with us as quick as they could. Nice room. Had both dinner and breakfast in the... More 

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Edmonton, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 1 week ago

Very disappointing. Staff were pleasant and as helpful as they could be. Seemed overwhelmed. Waited far too long for our food, and then it was cold. Bathrooms are horrible and in need of a major fix up. None of the hand dryers worked, bathroom door locks broken. I will never stop there again.

Was this review helpful? Yes 1

Travelers are raving about these Banff National Park hotels

Calgary, Canada
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently booked 3 rooms for 3 couples for a one night stay on June 19th. Each room has 2 double beds and the rooms included all the basic amenities you would expect in a hotel room...no hair dryers though for the ladies. The rooms were clean and the beds were comfortable. We had reserved on line and had no... More 

Was this review helpful? Yes 1
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My family and I were stuck at the Crossing this past weekend due to a serious accident on the highway near the Icefield. The highway was reportedly going to be closed until 11pm. Wtih a 10month old and 3 year old we thought we'd bite the bullet and stay the night. Shortly after paying and checking in to our room... More 

Was this review helpful? Yes 1
Edmonton, Canada
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My husband and I booked a room for two nights, June 8th and 9th. We picked this location because it is on the Icefield parkway and in an absolutely beautiful area. The rooms smelled musty and the food was both overpriced and terrible. We did receive two free soups because of the terrible meal the night before, but the garlic... More 

Was this review helpful? Yes 2
Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

There really isnt anything to cry about this place like some people are. Although we only ate the buffet breakfast which is a little pricey at 19.99 if you are a small eater but if your not, its not a bad price as there was lots of choices. I wish i had of looked in the t.v. cabinet and saw... More 

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Lethbridge, Alberta, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 27, 2015

Beautiful Vistas, economical, but outdated rooms. No cell or data reception. There is a $10 fee for wi-fi and a $10 deposit to use the hotel room phone. Not much to do if you're not a hiker. They recently created a guest center with a computer with Internet for guest use though be warned.....it is really slow. The room is... More 

Was this review helpful? Yes 3
Saskatoon, Canada
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 27, 2015

I have visited this stand alone resort numerous times over the past 12 years. There are many recent upgrades to the rooms and overall property. It is the breath taking view and nature that keeps me coming back. It is a family owned business with friendly staff and a great atmosphere.

Was this review helpful? Yes 3
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 26, 2015 via mobile

We arrived starved as there really isn't anything on the way after Lake Louise, the pub and restaurant don't open till 5ish so we were stuck with cafeteria food. everything looked extremely old on the shelves and was at least three times as much as anyone else would charge! We ordered from the menu a chicken sandwich and what was... More 

Was this review helpful? Yes 1
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