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All 40 Banff National Park hotels

The Crossing Resort

2.5 of 5 Resort   |   Icefields Pwy (Hwy 93N), Banff National Park, Alberta TOL 1EO, Canada
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The Crossing Resort
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102 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Huntsville, Ontario
Top Contributor
258 reviews 258 reviews
48 hotel reviews
131 helpful votes 131 helpful votes
3 of 5 stars Reviewed October 6, 2013

This place is old and tired and over priced but is set within beautiful mountains. The room was basically clean but nothing special, the pub was a lot of fun, the restaurant was OK expect to pay more.....likely because its so isolated. The cafeteria in the morning is grossly overpriced for what you get. The staff are nice though, the... More

Was this review helpful? Yes 1
Calgary, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 23, 2013

We stayed there twice this year with family and friends, but we should have stopped at Lake Louise or Jasper instead. This was the last time we paid for a "really basic" room. The prices (both for rooms, restaurant and pub) are ridiculously high. The room didn't have an hair dryer! Can you believe it? This motel is unmaintained and... More

Was this review helpful? Yes 1
Calgary, Canada
1 review
1 of 5 stars Reviewed September 23, 2013

I was most upset with the sneaky way they are sliding their costs of "going green" onto the public. When I questioned this they told me that there was a sign by the washrooms indicating that. When I went back to review the sign, it stated that 2% of sales was being "dedicated" to the practice of going green. They... More

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Ottawa, Canada
1 review
2 of 5 stars Reviewed September 22, 2013

Small room with two double beds,a dresser and TV with only a few channels. Senior unfriendly - no grab bars in tub or a mat to prevent slipping. Over $200. For the night. Meals ridiculously priced in restaurant and pub where you cook your meat ($13.00)to cook a hot dog based meal!!! No wifi in the room. No coffee in... More

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Frederick, Maryland
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed September 21, 2013

Arrived at The Crossing Resort after a long and tiring day of hiking. Since I had read previous reviews, there were no surprises. Everything here is overpriced. But there is no other place to stay or eat for miles. The motel room was dated, just a very basic room and painting is needed everywhere. Beds were very ordinary. Check-in was... More

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Sheffield, Massachusetts, Usa
1 review
4 of 5 stars Reviewed September 19, 2013

The setting of this hotel is as beautiful as any I've ever seen. But the food prices are inexcusably high: $2.00 for an apple in the store, $31 for soup, an iceberg lettuce salad and two beers for supper in the bar. At breakfast you have to buy the milk for the cereal separately and are warned against trying to... More

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Appleton, Wisconsin
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 1, 2013

This was my second stay at The Crossing. It is all about the location and scenery! The room rate is somewhat high, but again you cannot beat the view! All food and fuel at The Crossing is very, very expensive. I only buy what I must have at the resort. Most of the food and fuel I purchase come from... More

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Campbell River, . B.C.
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 14, 2013

Booked this as it was around where we thought we would drive to that day. There was 4 of us, and we asked for a family room. Gave us key to wrong room, finally got correct room. Very small. By the time we opened the hide a bed, there was barely enough room for us and our luggage. Mattress pad... More

Was this review helpful? Yes 2
Edmonton, Canada
Top Contributor
109 reviews 109 reviews
20 hotel reviews
180 helpful votes 180 helpful votes
2 of 5 stars Reviewed August 11, 2013

Rooms - so-so and quite dated. Scenery - great Prices - stupidly expensive for what you get. Stay somewhere else. Whatever you do, don't buy ANYTHING here. Gas will be 50% more than anywhere else in the province ($1.79 per litre at The Crossing, vs $1.10 per litre everywhere else as of last weekend) and everything else is jacked up... More

Was this review helpful? Yes 4
Ayr, United Kingdom
Top Contributor
67 reviews 67 reviews
59 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed August 9, 2013

My second visit to the crossing. It's all about the location here as it sits roughly halfway between Banff and Jasper on the Icefields Parkway. The rooms are okay. Our bedroom was clean, if a little old fashioned, but I don't mind that. The bathroom is certainly in need of tlc. The tiling is old and cracked, and the constant... More

Was this review helpful? Yes 2

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Additional Information about The Crossing Resort

Also Known As:
The Crossing Hotel Lake Louise
Crossing Resort Lake Louise
Crossing Hotel Lake Louise
The Crossing Resort Banff National Park, Canada - Alberta
Address: Icefields Pwy (Hwy 93N), Banff National Park, Alberta TOL 1EO, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#9 Top resorts Hotel in Banff National Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Crossing Resort 2.5*
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