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All 40 Banff National Park hotels

The Crossing Resort

2.5 of 5 Resort   |   Icefields Pwy (Hwy 93N), Banff National Park, Alberta TOL 1EO, Canada
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The Crossing Resort
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145 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

if you're expecting a 5 star hotel drive to Banff or Jasper. Everything expensive but that's to be expected. Service was fine. At the end of the day you gotta ask yourself if you were the owner would you have things different? I say no. Hotel served its purpose.

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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We stopped here today on our way from the Icefields to Rocky mountain house. We got three day old sandwiches, a yogurt and a cookie for $26. The bread on the sandwiches was dried out. The bathroom wss absolutely disgusting. Pee on the side of the road and pack a bag of chips it's better than stopping here.

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Modiin, Israel
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It was getting late and we looked for a place to stay. It was on our way to the Icefields and the price seemed fair. The stay was basically ok but the place is kind of old. There was no cellular reception and they wanted additional 10.5$ for 1 day wifi!!! The next day it started to snow and we... More

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Senior Contributor
40 reviews 40 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed here on a bike tour. Totally remote in the Greatest country. Our totally adorable guide wanted us to not hate it. But it's so bad. Ok room but a bad shower curtain and kind of grungy. Our neighbor said she had to clean her tub herself. The bottle of shower gel was *empty* *already used by another customer*... More

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Currumbin, Queensland, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This motel is in a beautiful location. The buildings are OK too (warm / intact). But that's about it. The attitude to customers was indifferent or even hostile. There was no care or attention to detail. The food at the restaurant was awful: (how to ruin a nice piece of salmon)...and expensive. This was a logical place for us to... More

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Vancouver, Canada
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

This seemed like a logical place to stay; about halfway between Jasper and Banff. Makes sense for a National Park roadtrip. I was wrong. Paid extra for the mountain view, which was very good, though the only good thing about the stay. Rooms were very small for the price paid, with the toilet and bath being very old and in... More

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Top Contributor
97 reviews 97 reviews
25 hotel reviews
47 helpful votes 47 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked here at the very last minute as we have a young baby and realised we wouldn't make the drive from Jasper to Lake Louise comfortably plus do the Parker Ridge walk, which by the way is really fantastic. As soon as entered our room it stank, absolutely stank and I started to itch all over but as I said... More

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3 reviews 3 reviews
3 of 5 stars Reviewed 4 weeks ago

We spend a night room 407 , the room was very small but the beds where comfortable , the view is spectacular , we enjoy the food at the restaurant , maybe little bet too expensive , but tourist place oblige ,

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Winchester, United Kingdom
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 5 weeks ago

We booked this despite the reviews-a huge mistake.Location seemed ideal but they know it and take every advantage of being miles from any competition.Fuel,food,rooms-everything way overpriced and arrogant with it.Squalid little room with stains and few facilities,peeling paint and has not been updated for 30 years at least.You have to pay in full the day you book and give 14... More

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Cochrane, Canada
19 reviews 19 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 7, 2014

Rooms very dark and smell musty Old furnishings and bedding Horrible bathroom Food at the restaurant is not bad but extremely overpriced Gas - do not fill up at this motel's gas station. There is a notice telling you to stay in your car at the gas station. I wonder why? Oh, yes. It is because the staff put premium... More

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Additional Information about The Crossing Resort

Address: Icefields Pwy (Hwy 93N), Banff National Park, Alberta TOL 1EO, Canada
Location: Canada > Alberta > Canadian Rockies > Banff National Park
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Crossing Resort 2.5*
Number of rooms: 66
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Also Known As:
The Crossing Hotel Lake Louise
Crossing Resort Lake Louise
Crossing Hotel Lake Louise
The Crossing Resort Banff National Park, Canada - Alberta

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