We decided to stop at the Elkwater Lake Lodge in early January after spending the day shopping in Havre. What a nice little spot! The rooms were actually quite spacious and extremely clean. The front desk staff were friendly and kind when we checked both in and out. We ate quickly at Buglers and were satisfied with our meals...the crab...
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My family and I decide to spend the New Years weekend at Elkwater Lake lodge this year and was very excided about it. Our family consist of 3 children 2 years to the age of 7 years a young family. Friday night arrival after checking in we discovered that we were assigned a room with one bed so back to...
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Thank-you for staying with the Elkwater Lake Lodge; your feedback is appreciated. I am glad to hear that you were able to change rooms and were given one that suited the needs of your family. The front office manager has investigated where the error occurred and it has been brought to the attention to the front desk staff. I am...
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Don't bother calling as they rarely answer the phone, if you leave a message no one calls you back. We had to check in late, so my uncle tried to pick up our room key for us, they would not give it to a family member for security- fine. However when we arrived our room key was in an envelope...
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Thank-you for your feedback, we have had our housekeeping manager look into the details mentioned in your comment. She has made sure that all the issues have been resolved. I assure you we do not take feedback such as yours lightly. I spoke with Meghana from the front desk and she let me know that she has spoke with you...
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Our family spent the Labour day long weekend in a two bedroom condo suite. We were there to hike & canoe in Cypress Hills provincial park. We expeienced great service except in the restaurant.
Although the check-in desk closes at 10:00 pm, the clerk was kind enough to wait 30 minutes for us when we phoned to say we had...
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Thank-you for your feedback, we appreciate it and have addressed your concerns with the Chef and the Food & Beverage Manager. We would like to have you return and enjoy Buglers once again; so we can make this right! Please contact me directly at the Medicine Hat Sales Office to discuss your complimentary meal.
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We should have followed our gut feeling in a review from a previous "trip advisor". Enroute to Elkwater Lake, we called to book one of their "rustic cabins". I did show some concern about the "tired" look of the cabin as shown on their website, but was assured that it had since been upgraded.
When we arrived we found the...
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Thank-you for staying with the Elkwater Lake Lodge; your feedback is appreciated. I have addressed your odour concerns with the front desk, housekeeping and the maintenance departments; they have been rectified. The rustic cabins have just been updated including new carpet, wall paper, paint and appliances. That being said I am also I glad you were able to experience one...
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We stayed in one of the cabins of Elkwater Lake Lodge (320, to be precise) and it was kind of disappointing.
The cabin was not cleaned properly. It looked clean at first glance, but not so much in detail (though we did have a newbie cleaning our room, it was still unpleasant). There was old coffee in the coffee pot,...
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Thank-you for staying with the Elkwater Lake Lodge; your feedback is appreciated. I have addressed your housekeeping concerns with our head housekeeper and she will be reviewing your concerns with her staff. I have also spoken with our Maintenance Department and they are looking into the hot tub railing and the tub in the Cabin.
I invite you to contact...
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The lodge was the chosen site for our wedding reception in June. From the moment I first contacted the sales director Janine, I knew that I had made the right choice. She exceeded my expectations by finding a hair salon and even a cake artist fin Medicine Hat for the occassion.
Upon arrival, we were impressed by the loft suite...
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The food was fantastic, everyone said it was one of the best meals they ever had. My eyes were bigger than my stomach, Abe tried everything! It was great. They extended us that night to 12:30am, everyone was delighted at how beautiful the room was and how everything turned out. The room actually looked bigger than I thought. There was...
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We had our Board Planning session here and the amenities were perfect for our needs. The staff were very attentive to our every need and the accomodations were very good. The food in the restaurant was exceptional as well.
One detraction was that there was some construction going on around a couple of the units that we stayed in but...
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This small hotel was a perfect spot for a weekend get-a-way. It's tucked away in cypress hills provincial park in se Alberta. We had the opportunity to stay in one of the jacuzzi suites which was a perfect size for two but there was a pill out couch as well. There a lovely stone fireplace and a small kitchenette.
Upon...
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