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Nilai Springs Resort Hotel

| PT 4770, Nilai Springs, Nilai 71800, Malaysia
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Nilai Springs Resort Hotel
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Ranked #1 of 7 Hotels in Nilai
A recent review
3 of 5 stars reviewed yesterday
bombayteddy Mumbai (Bombay), India
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Mumbai (Bombay), India
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed yesterday NEW

On account of a missed flight-connection in Kuala Lumpur (because of travel-disruption out of Bali) I had to spend a night at the Nilai Springs Resort (thanks to Malaysia Airlines) since the airport-hotels were apparently not available. This resort is really too far from the airport to be an effective transit-hotel, since the trip there/back takes about an hour each... More 

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Surat, India
1 review
4 of 5 stars Reviewed 3 weeks ago

I was there at Nilai springs from May 13th 2015 to 24th.It is a nice property but not managed properly. The persons at the entrance are not smart even to accompany the guests up to their rooms. In the late evening I have seen the waiters sleeping at the lobby on the sofa, which is never expected at a resort... More 

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Adelaide, Australia
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 18, 2015

The best things: Relaxing, view from hotel window (if have a view of the golfcourse side), pool area, beautiful setting, friendly Indonesian doorman. Worst things: All staff need training (maybe except for the doorman) Gym is too hot, way too hot - needs attention to the air conditioning. Got asked to leave gym 5 minutes before official closing. Breakfast in... More 

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Travelers are raving about these Nilai hotels

Ampang, Malaysia
Level Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed June 17, 2015

I liked the interior deco of the hotel. There's careful attention given to art selections on the wall. Combine this with a wide lobby / reception area, you get a welcoming feeling. The deluxe room that I stayed in was very spacious, overlooking the swimming pool on one side and the golf course on the other side. Staff at the... More 

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Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed May 25, 2015

I have stayed at this hotel for 75 nights in the last 6 months, so I would consider myself an expert at this point. I am also a frequent global traveler. I am always at Nilai for business trips, which are frequent and usually 3 weeks in duration. Every time I come to the hotel the same issues exist. Most... More 

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Kuala Lumpur
Level Contributor
62 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed April 18, 2015

The foreign workers all seems new. Never seen a hotel with so many foreign workers but they were very courteous. Rooms seems dated but clean. Location good as it's near KL. with gym and squash and a big pool.

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Christchurch, New Zealand
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed April 4, 2015 via mobile

nice resort style accommodation but unless your into golf there is not much to do and it's in the middle of know where. I got locked in the bathroom for over 30min because the handle didn't work and all the manager could say when I got out was "did you force it" me " no it was just broken" They... More 

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Reading, UK
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed February 12, 2015

This hotel has lots of potential but is let down by poor maintenance and terrible service. On the positive side, the rooms are large and comfortable but everything is a bit ramshackle. I was here with a large group of colleagues and several reported problems with the electric sockets - not working and with suspicious scorch marks. The cleaning was... More 

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Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed February 3, 2015

Négative points are First of all the wifi witch is just terrible can not even open internet 80% of the time! Also the room are not really good. Smell not so Good either For the positive the personal is really nice and always good with the clients.

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Melbourne, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 27, 2015

First impressions were very good, beautifully decorated lobby and the greeting from doorman/bellboy was very warm, unfortunately customer service did not extend much beyond this point. Staff were unhelpful, abrupt and sometimes quite rude. "Please & Thank You" did not feature very much in their vocabulary, especially in the restaurants and at the golf course - a shame really when... More 

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