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Nilai Springs Golf & Country Club

PT 4770, Nilai Springs | Putra Nilai, Nilai 71800, Malaysia
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Nilai Springs Golf & Country Club
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Ranked #1 of 7 Hotels in Nilai
A recent review
3 of 5 stars Reviewed January 27, 2015
Russell K Melbourne, Australia
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80 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reading, UK
Top Contributor
55 reviews 55 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed February 12, 2015

This hotel has lots of potential but is let down by poor maintenance and terrible service. On the positive side, the rooms are large and comfortable but everything is a bit ramshackle. I was here with a large group of colleagues and several reported problems with the electric sockets - not working and with suspicious scorch marks. The cleaning was... More 

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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 3, 2015

Négative points are First of all the wifi witch is just terrible can not even open internet 80% of the time! Also the room are not really good. Smell not so Good either For the positive the personal is really nice and always good with the clients.

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 27, 2015

First impressions were very good, beautifully decorated lobby and the greeting from doorman/bellboy was very warm, unfortunately customer service did not extend much beyond this point. Staff were unhelpful, abrupt and sometimes quite rude. "Please & Thank You" did not feature very much in their vocabulary, especially in the restaurants and at the golf course - a shame really when... More 

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Kuching, Malaysia
Top Contributor
112 reviews 112 reviews
23 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed December 31, 2014

We were there because our earlier flight was delayed by four hours and we missed our connecting flight. The hotel looked impressive, room spacious with big TV and double beds for a twin room. Air-conditioning was good. The bathroom was large with two washing sinks, a bath tub and shower area. Everything looked clean but room smelt a bit damp.... More 

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Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed November 10, 2014

These people just don't care about the customers they just follow the orders and there is no way they could deviate and think out from the box!! Food taste was actually quite okey but it's really small portion and quite expensive. Rooms a bit old fashion and not that clean. Golf course actually looked nice!

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Macao, Portugal
Top Contributor
62 reviews 62 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed October 17, 2014

Came here just to racing activity in sepang circuit. Greeted by a friendly bell boy and front desk staff in the hotel. The checking in was fast. The deluxe room is nice, not really very clean and very spacious. The only thing is toilet has no toiletries such as tooth brush, comb, razor n lotion only a bottle of shampoo... More 

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Kuala Lumpur, Malaysia
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 5, 2014

Came here just to relax while hubby enjoy his golfing activity. Greeted by a friendly bell boy and a very tired looking front desk staff with a sour face. The checking in was fast but not friendly. The deluxe room is nice, clean and very spacious. My son enjoyed the room for tge view and room size. The only thing... More 

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Kuala Lumpur, Malaysia
Top Contributor
52 reviews 52 reviews
31 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed September 24, 2014

Was here for a company trip, I guess the main attraction was the price. That's it. Room was yucky with old furniture...food was forgettable. Worst thing I lost my ipad at the lobby, security was bad. The kids love the swimming pool though, perhaps the only good thing about this place. We checked out a day earlier. Enough said.

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Asti, Italy
Contributor
19 reviews 19 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 13, 2014

I stayed for the first time in this hotel for job. I don't recommend it. It is really dirty, when I entered in my room for the first time, there were several stains on the floor and on the sheets and I avoid saying the type of these stains. I asked to change room. The advantage of this hotel is... More 

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Shanghai, China
Contributor
14 reviews 14 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 8, 2014

- Staff is totally incompetent - Communication is a nightmare of misunderstanding - Service always gets to a minimum - Laundry got lost - Only the manager seems to have the will to make it work - Early breakfast is a joke - Towels are dirty and they use the same for shower floor than for basic use

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