Just returned from a 1 week stay - Feb. 3-10/12. All of the staff were extremely friendly, helpful and the service was very good. Hector at the Pool was excellent.Grounds were well maintained and hotel was very clean and that is where the the good reviews end. The beds were extremely hard with the smallest pillows I've even seen at... More

This was our first time at a Riu and we were really impressed. We found the service great, the food good, the staff friendly and always willing to help. The rooms are very clean. The entertainment staff is friendly and the dancers in the nightly shows are very good. The beds are a bit hard but still comfortable. The mini... More

After reading some of the reviews my husband and I didn't know what to expect. We were very impressed with our whole stay here. The staff are the most helpful and friendliest people around. We were treated wonderfully. The beach is amazing, lots and lots of chairs, miles to walk, clean and not to crowed. Even though the hotel was... More

This was our fourth time at Riu Vallarta and we stayed for four weeks. We can't say enough about how good the service, food and entertainment is. The staff go out of their way to make sure you're having a good time. The food is always excellent at this hotel and the rooms are always clean. This year was special... More

My husband and I spent 2 weeks at the Riu Vallarta from Jan 26 to Feb 9th. The waiters were excellent and the service was great. We were very dissappointed at the hotel managers excuses for the lousy bed. He told us that in Spain people slept on hard beds and it is to be expected. We then waited 3... More

This year was different in that we saw lots of businesses and residences for sale/rent on our trip from the airport. Times are hard for the locals and the hotel shows some financial difficulties. Seems like fewer employees, limited food choices (lots of fish, no bacon so they put cut up hot dogs in the scrambled eggs on some days!),... More

Lots of variety in the buffet each meal. Breakfast was by far the best! They had various scrambled eggs prepared but you could also have an omellette made with your choice of ingredients as well as having your eggs fried to your liking. Lots of fruits, cheese, breads, cold meats, salsa, cereal, etc., etc. The freshly made juices available were... More

You just can't please some people! We spent Jan. 31st - Feb. 7th there and had a GREAT TIME! The staff was always on hand thanking us for coming, asking if we needed anything. The entertainment staff was always mingling throughout the resort kidding and chatting with the guests. All the games were fun, the evening entertainment was above average,... More

just got back from Riu vallarta. read others poor & terrible reviews. I could see their point but not as bad for us. Ive travelled for 26 yrs so have been to alot of hotels . First time writing review. Arrive3d late went to Sports bar HOW DEPRESSING . Kind of run down &the food!!!! movie house natchos,hot dogs, hamburgers... More