We went bak this resort since we had such a great time on previous vacations. The property was impecable even though they were doing some painting while we were there. Our room was on the 8th floor overlooking the courtyard with a partial ocean view. The maid did an excellent job cleaning our room each day. The A/C worked very... More

The rooms were clean, of adequate size and provided excellent ocean views. We opted for the Jr. Suite with ocean view. The food at the buffet was very good and offered something for everyone, even picky eaters. The hotel was clean and very open and airy in the lobby. There were a couple of things that were not so great... More

went to the riu for the second time. loved it even more. The service was awesome the food was great and the service was awesome as well. Hooked up with a few different bunch of people and had the most amazing time. The staff was wonderful and entertainment staff was great. Always keeping you busy and laughing. Would I go... More

Rooms were clean and provided excellent ocean views. The food at the buffet was phenomenal. The hotel was also very elegant. Beds are very hard but you can request memory foam mattress topper upon checking in. The adult pool could be cleaner as it is very cloudy at times. We also found that children, including infants were allowed in the... More

Chose this resort based on the Riu we stayed at in Mazatlan and were not disappointed! Were there from Apr 28-May 5 with Sunwing/Signature vacations from Calgary. Had read reviews that said the beds were incredibly hard (they weren't as bad as people made them out to be) and that the noise from the courtyard was unbearable (I'd take live... More

Hotel is beautiful!! Very elegant....palace-like! If you are looking for Mexican charm in your hotel this is not the one to pick, but if you are looking for grand then this is a great choice!! I would not give this hotel 5 stars... but 4 for sure! We took a cab (white one) from the airport to the hotel which... More

We were hesitant to try a square deal, only to be pleasantly surprised by this fine resort. We flew straight flight from Ohare to Puerto Vallarta. We've stayed at many other resorts, Mexico and other countries, RIU's and others, and this was by far the best experience ever. The staff from top to bottom bent over backwards to please. The... More

As someone who works in the hospitality industry, I know how subjective reviews are!! People will complain about room sizes as if every room of the hotel/resort is the same as theirs. There are many different room types- one cannot possibly judge a property by the one room they stayed in! Some people are also pickier than others and have... More

This was our second Riu experience and third trip to Puerto Vallarta. I cannot say enough good things about the resort, the staff, the food and the drinks! Alan, the entertainment manager went over and above everyday to make sure that the guests were all happy! Teresa (Terry) at the center bar was funny and made great drinks! Our housekeeping... More