my wife and i have stayed with Riu four times at there palace locations ,we have always enjoyed the service and the food and entertainment,this hotel was no exception .a taxi ride from Puerto Vallarta which really is a nice town .if its relaxation this is the place,you are out of the loop a bit ,but this is all inclusive... More

My husand and I booked this trip thru "Apple Vacations" for our anniversary. First this is in no way a "5" star hotel, nothing about this hotel would even rate at a 2 star. Upon arrival we were greeted by "marco polo" the busboy at the front door, he was great, and that was the last thing that was great.... More

We stayed at the Riu Vallarta this winter for the 5th time. It is hard to believe how much this hotel has gone downhill. The beach is wonderful for walking but the sand is littered with garbage and cigarette butts. They used to clean the beach chairs ever day to remove the bird poop and they also used to rake... More

So, this resort has a 5 star rating and I'm left wondering where they get this rating from, it isn't from the beach, which is littered with cigarette butts, empty plastic cups, and even a dirty diaper! It isn't the buffets who continuiously serve the same cold bland food day after day after day.... I tried to remain open minded... More

I'll start by saying that for the price we paid the resort was great. We were there from May 13-20 and got a super deal through Sunwing. We emailed the Riu prior to leaving and requested a high room with a pool view as well as a foamie for the mattress; both requests were met on arrival. So a review... More

We stayed at the Riu Vallarta last week 5/14-5/18/12 I had $345.00 stolen from my wallet the first night right after we arrived. I put my purse along with my wallet in the dresser and forgot to lock it in the safe. We went downstairs to have dinner when I came back up that night my money was already gone.... More

Excellent bartenders at the swim up bar! The buffet was garbage, but the food at the reservation-only places was fabulous! For the money, it was GREAT! More

I want to start off by saying that for the past 10 years we have booked a trip to Cancun, Mayan Riviera or Playa Del Carmen every year for a one-week all-inclusive stay. We have always enjoyed ourselves and never once have we been disappointed with anything. Our stay at the RIU VALLARTA, however was a complete disappointment, in fact... More

We stayed at Riu Vallarta for 5 days and it was one of the best vacations of my life! The staff are great but can be a little impatient at times (imagine dealing with 1000 drunk people all day) but overall they are hardworking and will pretty much take care of whatever you ask them to do. DON'T LOOSE YOUR... More