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Hotel Riu Vallarta

3.5 of 5 Av de Los Cocoteros S/N, Lote Hotelero G | Riviera Nayarit, Nuevo Vallarta 63732, Mexico
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#13 of 24 Hotels in Nuevo Vallarta
2,326 Reviews 3.5 of 5 stars
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Hotel Riu Vallarta
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2,326 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (528)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
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English first
Cheshunt, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here in august will be quick and short. The Staff excellent , food excellent,entertainment staff work so hard and very friendly,cleanliness of hotel excellent allways cleaning all areas day and night,rooms were basic but ok only downfall was air con noisey .beach was nice but if your looking for a Caribbean type beach this is not it. Great long... More

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed yesterday NEW

Dreamliner flight was fantastic, We had a speedy check in at hotel on arrival, the staff were great, meals were great with loads of choice. We ate in the buffet restaurant some of the time and booked the Sir George twice and Flamingo once for evening meal. Cant wait to go back next year, saving already

Was this review helpful? Yes
Gosport, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from two weeks at Riu Vallarta, All I can say is thanks to all of the staff (far to many to mention), fro making this a fantastic holiday. Ignore the less than helpful comments ie the place is full of locals at the weekend (hello, we are in Mexico). I would recomend this hotel to my friends and... More

Was this review helpful? Yes 7
19 reviews 19 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

beautiful, clean, friendly hotel. Staff speak little English especially in the restaurant. The special restaurants were very disappointing. The adult pool could have been cleaner wasps all round the bar. The sea is quite rough, but the beach is beautiful. Hotel in the middle of nowhere, so trips have to be booked by reps. We used the local bus and... More

Was this review helpful? Yes 4
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

All started so well with a great flight on the Dreamliner, quick 30minute transfer, and check in done in a matter of minutes. After that I struggle to find anymore positives. This hotel does not cater for English at all! Locals flood this hotel over weekends and the staff turn a blind eye to anyone else. The "sports bar" which... More

Was this review helpful? Yes 3
London, United Kingdom
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I wanted to start of by saying that this was my first all inclusive holiday and I was slightly reluctant at the thought of not knowing if it would be my bag! This hotel was fabulous, the staff are so polite and kind and want to please you. The entertainment staff work ridiculous hours giving everything they got to put... More

Was this review helpful? Yes 11
Livermore, Colorado
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We decided to take our 25th wedding anniversary trip to the Riu Vallarta. We have never stayed at one of their properties and it was very disappointing. Room was clean but smelled like wet rags. We were on the the ninth floor and had a great ocean view but the hallway ceilings leaked. Staff was friendly and worked hard. The... More

Was this review helpful? Yes 4
Bogota, Colombia
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

1) Staff was not looking to make your stay amazing just to comply. For example the was a team which took care of kids activities - they literally took your kids got them together and sat down to chat on the phone while kids play unattended. 2) they promote 4 restaurants, reality is they open only one. 3) on check... More

Was this review helpful? Yes 2
Toronto, Canada
2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was absolutely amazing, me and my best friend felt so comfortable at this resort. The food was the best I have had at a resort that is all inclusive. It was indoors which means there were no bugs and it tasted fresh. The resort mostly had couples and families which may be a downside if you are looking... More

Was this review helpful? Yes 11
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We visited this All Inclusive hotel from Canada. The check-in was expeditious, rooms were ok, beds were good, pillows could be better, room were clean but you could smell bug spray...Done for our safety..small inconvenience. Food at the Don Rafael was very good with Great Servers like David, Rosy, Yesse, Delly, and great Chef Jorge and his Maître D, Jorge... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Adult pool(39)
  • Very nice(20)
  • Great time(11)
  • Sir George(10)
  • Entertainment staff(10)
  • Steak house(8)
  • Specialty restaurant(8)
  • Friendly and helpful(7)
  • Many people(7)
  • Ocean views(7)

Additional Information about Hotel Riu Vallarta

Address: Av de Los Cocoteros S/N, Lote Hotelero G | Riviera Nayarit, Nuevo Vallarta 63732, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Riu Vallarta 3.5*
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Also Known As:
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo

2,391 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (2146)
Hotel & grounds (452)
Room/suite (200)
Pool/beach area (413)
View from room (161)
Dining (128)
Bathroom (7)
Videos (5)
Family/play areas (15)
Business center/function rooms (6)
Other (759)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (241)
Adult Pool (12)
Amenities (39)
Beach (15)
Children's Pool (3)
Junior Suite (31)
Restaurants and Bars (40)
Standard Room (25)
Suite (38)
The Hotel (38)

Management photos: Courtesy of the property manager

All management photos (5)
Other (5)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#10 Spa Hotel in #11 Top resorts Hotel in #12 On the Beach Hotel in #12 Romantic Hotel in
Hotel Class
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-storey building * 3 km / 1.86 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.62 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 
Number of rooms

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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