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Hotel Riu Vallarta

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Av de Los Cocoteros S/N | Lote Hotelero G, Nuevo Vallarta 63732, Mexico
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Hotel Riu Vallarta
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2,977 Reviews from our TripAdvisor Community

Traveler rating
    984
    1,052
    504
    272
    165
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817
1,302
47
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (831)
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Eastbourne, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed yesterday NEW

We returned from Mexico on Sunday and I must start by saying we had a great time in the main but a few things did have an impact on our overall experience at this hotel, First the plus points 1) Staff very helpful 2) Rooms clean 3) Food if you cant find something to eat then I'm not sure what... More 

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banbury england
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for 2 weeks in May and loved every minute of it. Check in was the fasted I have knowed in any hotel I have stayed in and was appreciated after a 11hour and 40min flight. The rooms are spacious and have everything you need even a iron and ironing board the rooms are keep clean and... More 

Was this review helpful? Yes 6
University Park, Illinois
1 review
2 of 5 stars Reviewed 2 days ago NEW

Let me begin by saying that RIU properties are normally up to high starts, thus why I typically tend to stay in those properties, however, this is the worst RIU property I have stayed in. The room was dirty, the ceiling fan didn't work, the tub was dirty, the mini-fridge didn't work and I had to call three times in... More 

Was this review helpful? Yes 1
England
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is situated on the beautiful Banderas Bay - a walk down on to the beach opens up the surroundings and allows walks in either direction for miles across the sand. The bay is home to dolphins and turtles, which we were lucky enough to see on multiple occasions during our stay. The staff were attentive, often taking your... More 

Was this review helpful? Yes 14
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

pros: Clean, great ac, friendly staff, buffet was much better than expected, only $25 more for a week than the inferior Riu Jalisco. Amazing ocean view from the suite and super close to the beach. 230 pesos flat rate taxi ride to the city of Puerto Vallarta. Cons: hamburgers at the buffet were pink on the inside, sir George restaurant... More 

Was this review helpful? Yes 4
Derbyshire
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

My husband and I visited the riu vallarta at the end of April for 2 weeks, the reviews we had read prior to our visit were awful and we expected the worst but we had a fantastic time, the hotel, staff, view, room, food, entertainment and cleanliness were amazing. Margarito the bar man/waiter couldn't do enough for you. We managed... More 

Was this review helpful? Yes 18
Norwich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just back from Rui Vallarta and would like to say what a wonderful holiday we had.On arrival at the hotel there were 130 guests on our plane for this hotel and we were in our rooms within 10mins. The rooms are big and very clean. The beds are massive and the maids were very cheerful.Throughout the hotel, staff were always... More 

Was this review helpful? Yes 18
leicester
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The RIU Vallarta Hotel has an excellent Spot on the beach, which you can walk for miles either way lovely scenery. The hotel itself is set in 1920's style which suits the building and gives the impression of grandeur, it has an amazing huge lobby and bar which is great day and night. Very helpful staff all over the hotel... More 

Was this review helpful? Yes 7
Indianapolis, Indiana
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When making our reservation on-line, we were asked if we would like to "upgrade" to an 'ocean view' suite, which we did and were charged about $300 additional per person, which was fine until we realized we had upgraded to a honeymoon suite with a 2nd floor view of the kiddie pool! Since I was traveling with a friend (and... More 

Was this review helpful? Yes 6
Liverpool, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is a beautiful building reception is in the lobby and the best bar is in the lobby to, the Thompson and other companies reps are based their, the best pool is the bar pool they have adult games throughout the day and you really don't have to get up for a drink they have waiter service, little tip... More 

Was this review helpful? Yes 5
Hotel Review Summarization

What travelers say

  • Adult pool(28)
  • Very nice(9)
  • Entertainment staff(8)
  • Sir George(7)
  • Great time(7)
  • Lunch buffet(6)
  • Specialty restaurant(6)
  • Steak house(5)
  • Friendly and helpful(5)
  • Ocean views(4)
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2,727 photos of this hotel

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Room/suite (234)
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Pool/beach area (513)
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Hotel & grounds (560)
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Dining (154)
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View from room (213)
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Bathroom (8)
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Business center/function rooms (7)
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Family/play areas (17)
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Other (757)

Expert photos: Taken by TripAdvisor travel experts

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Adult Pool (12)
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Amenities (39)
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Beach (15)
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Children's Pool (3)
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Junior Suite (31)
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Restaurants and Bars (40)
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Standard Room (25)
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Suite (38)
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The Hotel (38)

Management photos: Courtesy of the property manager

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Room/suite (2)
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Hotel & grounds (2)
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Other (13)
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