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Sea Garden Nuevo Vallarta

Av Paseo de las Moras s/n | Fracc Nautico Turistico, Nuevo Vallarta 63735, Mexico (Formerly Mayan Sea Garden Nuevo Vallarta)
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Sea Garden Nuevo Vallarta
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (63)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (24)
  • Dec-Feb only
    (77)
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Tx
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

19 restaurants - beach front - 2000 employes - pick up at the airport - nice swimming pools and rivers built in and near your building with three other sites all on the beach. it has to be as good as it can be with several other locations such as can coon, mexico

Was this review helpful? Yes 2
Guadalajara, Mexico
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We made the reservation through the time share of Mayan Palace, they never told us that we would be in the Sea Garden. Apparently they just send everyone from the timeshare directly to this hotel which is very low quality compared to the Mayan Palace where they sell the timeshare. The service was very poor and slow. The air conditioning... More 

Was this review helpful? Yes 2
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review

Dear muxer : Thank you for taking the time to provide us your feedback about your stay at Sea Garden. We are shocked to learn about the inconveniences experienced during your visit since we are always looking to surpass our clients’ expectations of genuine hospitality at all our resorts, by providing outstanding locations and service excellence; even when faced with... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 18, 2015

My dad booked this hotel instead of the Mayan Palace in what was probably his worst mistake of the year. The room was very dull. There is no coffee maker or mini fridge. Even motels have them but not the Sea Garden. The room also lacks a balcony when it could have had one if the space had been used... More 

Was this review helpful? Yes 2
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review

Dear Montse D: Thank you for taking the time to provide us your detailed feedback about your stay at Sea Garden. We are delighted to find out that some our staff was welcoming, as this is what we strive for every day. We are shocked to learn about the inconveniences experienced during your visit since we are always looking to... More 

Richmond, Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 2, 2015

After staying at larger resorts we were a little skeptical booking at a smaller one. It was a wonderful experience. Staff was great, rooms comfortable and very clean. On site restaurant served local favorites and we were never disappointed. Concierge prompt and very helpful. Beach and pool with beautiful views. Would highly recommend if you are looking for peacefu, relaxing... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review

Dear November131947 : Thank you so much for choosing Sea Garden for your vacation and for sharing your review about your stay. We are delighted to find out that our staff was welcoming, as this is what we strive for every day. We are happy as well that you liked our facilities. Our primary goal is to ensure you are... More 

Regina, Canada
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 3, 2015

We could stay at a more upscale Mayan hotel but we always return to the Sea Garden because we love the smaller size, friendly staff, proximity to the pool & beach and the lovely ocean views. There are many decent reasonable restaurants just a short walk from the hotel, an Oxxo (like 7-11) store just down the street for snacks... More 

Was this review helpful? Yes 10
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review

Dear EmArJay : Thank you for providing your comments about your vacation at Sea Garden. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are also happy that you enjoyed our facilities. Your comments are always welcomed. We always like to... More 

Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 1, 2015

We just came back home and thought for first time to share my experiences about Sea Garden in Nuevo Vallarta. The goods: The hotel is one of the best cleaned and maintained that I ever stayed, staff is super friendly and helpfull. Location is great as it has close access to one of the best beaches in it area. The... More 

Was this review helpful? Yes 2
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review

Dear 2015BeachMan : Thank you so much for choosing Sea Garden for your vacation and for sharing your review with us. We truly appreciate your kind words about our staff, as they are always looking to surpass our clients’ expectations of genuine hospitality by providing service excellence. It is pleasing to learn that you also enjoyed cleanliness of our accommodations... More 

Winnipeg, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 15, 2015

Stayed at The Sea Garden for the fifth time,for 2 weeks.Great staff and they treated us as though they appreciated our coming to the resort.The pool is great and has walkin steps great for seniors and little kids.Great location right on the ocean,close to restaurants ,better and cheaper than the resort.. The service at this resort is first class ,Leonardo,bellman,Irene,bar... More 

Was this review helpful? Yes 1
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review

Dear rickg716 : We are pleased you chose to stay at Sea Garden for your vacation. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. It will be our privilege to share it with them, specifically the staff mentioned; we are certain they will be happy to receive it.... More 

Langley, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 11, 2015

If the Grand Mayan is the rich older relative, the Sea Garden is the money grubbing little cousin. We didn't get the run of the entire Mayan complex but if we attended the "talk" we might be able to, we were told. The laundry facilities charged $10 a load. Too much pressure to attend the "talk". Internet was 250 pesos... More 

Was this review helpful? Yes 2
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review

Dear caroljohnson2015 : Thank you for taking the time to provide us your feedback about Sea Garden. Rest assured that your comments will be taken into consideration in order to provide you everything that you need to make the most of your vacation. We would like to point out as well that our prices are competitive compared to other resorts.... More 

Delta, Canada
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 11, 2015

Great location, nice pool area right on the beach, then you enter your very basic and dated room, however very clean, and then try to lay on the bed to sleep and find that its hard as rock and the pillows are like sacks of potatoes!!! Very nice staff.

Was this review helpful? Yes 1
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review

Dear TTown56th : Thank you so much for choosing Sea Garden for your vacation and for sharing your review about your stay. We are delighted to find out that our staff was welcoming, as this is what we strive for every day. We are happy as well that you liked our pool. Rest assured that your comments will be taken... More 

California
Level Contributor
78 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed January 26, 2015

First the good. The staff at this place is incredible. This property does not deserve help this good! They bend over backwards to make your stay great. The pool is nice and clean, the restaurant help is very nice and the property is the closest to the beach in Nuevo Vallarta. The activities employees get involved with the guests and... More 

Was this review helpful? Yes 1
Socialmediamanager1, Manager at Sea Garden Nuevo Vallarta, responded to this review

Dear DocDawg : Thank you so much for choosing our Sea Garden for your vacation and for sharing your review about your stay. We are delighted to find out that our staff was welcoming, as this is what we strive for every day. We are happy as well that you liked our pools and activities. For that reason, we are... More 

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