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The Grand Mayan Nuevo Vallarta

Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
The Grand Mayan Nuevo Vallarta
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1,678 reviews from our community

Traveler rating
    763
    496
    224
    98
    97
See reviews for
775
457
19
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (458)
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There are newer reviews for The Grand Mayan Nuevo Vallarta
See the most recent reviews
surrey
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 16, 2011

We stayed 1 week and loved the resort. Very clean, friendly and beautifully decorated. The pools and lazy river were clean and fun to hang around, but we ended up spending most time on the beach - more natural and less people. Watch out for bug bites on the sand. You probably won't get an ocean view room unless you... More 

Was this review helpful? Yes 7
Senior Reviewer
6 reviews 6 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 16, 2011

We are huge fans of the Grand Mayan resort in Nuevo Vallarta. We love the pools and facilities! We have been there atleast 4 times. My only complaints are the mattresses are very hard and timeshare salesman are relentless! We are thrilled there are so any great restaurants in Nuevo Valllarta. You can walk to quite a few of them.... More 

Was this review helpful? Yes 3
Seattle, Washington
Reviewer
5 reviews 5 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 12, 2011

This was my 2nd time at a Grand Mayan, and it was similar each time. My family has a timeshare here. The resort is beautiful, simple as that. The rooms are nice (a bit run down compared to a few years ago, but still very nice), the gounds are immaculate, the restaurants, beach, even the walkways are impressive. The grand... More 

Was this review helpful? Yes 9
Chicago, Illinois
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 10, 2011

This is the second Grupo Mayan property we stayed at (also Riviera Maya). As expected, all staff were incredibly friendly. They were attentive to all our needs. Reading reviews, I was nervous as people said the food was expensive. We spend $100/day eating 2-3 meals. My thoughts now are, if you go on vacation you should bring money as there... More 

Was this review helpful? Yes 8
Bismarck, N.D.
Contributor
17 reviews 17 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 10, 2011

Go if you must. This place is beautiful. However, if you want to just relax in the sun, be prepared to go to the pool area at 6:30 to break the unenforced rule of NO RESERVING chairs at the pool. Why? Because there are too many trees. There enough chairs but not enough places for them in the sun. There... More 

Was this review helpful? Yes 6
Salisbury, Maryland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 6, 2011

Place is nice but it has to be seen for what it is - a way to get people to leave their money in Mexico. The timeshare presentation was insulting, high pressure and demeaning. If you can go to the resort, have your own wi-fi card that will work there, you should be OK. You are hustled from the time... More 

Was this review helpful? Yes
g2vols
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed April 6, 2011

This was everything we could hope for. Staff was extremely helpful, clean grounds, nice landscaping, large rooms, housekeeping and turndown service was a plus (leave tip on kitchen counter). Taxi transportation from resort was really easy since the Bell Boys arrange it all for you. Construction was ongoing but not an issue. Pools were awesome. Dip pool on the balcony... More 

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Surrey, BC
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 4, 2011

Great Vacation at the Grand Mayan Most of this will be about the Resort, its facilities, service, food and such. After all that’s what you booked and paid for, a time-share presentation is an option you can choose to do, and is not a required part of your holiday, more on that at the end. Check-in & Room ---------------------- We... More 

Was this review helpful? Yes 2
Santa Barbara, California
Top Contributor
109 reviews 109 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed April 4, 2011

Once again we had a wonderful week at this fabulous resort. We had an ocean front 2 bedroom condo in the newest Grand Mayan building which is the closest to the ocean of any of the buildings. We were joined by our 2 oldest grandsons, ages 7and 5 and their parents. As always we had a great time and were... More 

Was this review helpful? Yes 3
Seattle
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed March 31, 2011

I don't even know where to start. I'm serious. You guys know me and my posts. I praise anything. FIRST- The conn When you get to this resort, your hit with some lady that calls you over and over and over and over demanding, not ASKING, DEMANDING you attend only a 90 minute meeting for timeshare. I told her again... More 

Was this review helpful? Yes 4
Hotel Review Summarization

What travelers say

  • Lazy river(37)
  • Time share(23)
  • Ocean views(9)
  • Timeshare presentation(9)
  • Very nice(9)
  • Wave pool(7)
  • Friendly and helpful(3)
  • Golf course(3)
  • Sales pitch(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (42)
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Family/play areas (25)
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Business center/function rooms (1)
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Bathroom (13)
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Other (289)

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Amenities (101)
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Beach (15)
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Children's Pool (4)
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Lazy River (4)
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Pool (60)
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Restaurants and Bars (79)
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Standard Room (39)
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Suite (65)
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The Hotel (73)
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Wave Pool (12)

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Pool/beach area (4)
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Dining (13)
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Hotel & grounds (10)
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Room/suite (3)
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Other (1)
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