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The Grand Mayan Nuevo Vallarta

Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
The Grand Mayan Nuevo Vallarta
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1,611 reviews from our community

Traveler rating
    730
    484
    213
    95
    89
See reviews for
746
435
18
6
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (434)
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Chicago, Illinois, USA
Top Contributor
74 reviews 74 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here in January 2015 (and also in January 2012), and once again really enjoyed it. The grand suite was quite large (2 bedroom, 2 bath, with a large living room, very large balcony, and a plunge pool on the balcony), and we were situated on a high floor. The suite overlooked the Pacific Ocean - our building was... More 

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Spirit Lake, Idaho
1 review
4 of 5 stars Reviewed 2 days ago NEW

Beautiful resort to say the least. I was a little nervous about the timeshare people after reading all the reviews, as this was our first time to this resort and mexico. Upon checking in I explained that I had booked all of our activities and that being said they never pushed us into any presentation. We had a one bedroom... More 

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Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 days ago NEW

We loved this location and the facilities. The lazy river is fun for all, good pools, fun water slide, and the beach and ocean are great. I am not giving it an excellent rating as the logistics of leaving and coming back to the resort are terribly designed. Please create a walking path so you don't have to take a... More 

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Windsor
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My sister is a member here and there are several buildings on the property but we stayed at the Grand Luxxe Residence Club. The rooms are absolutely beautiful and so clean. I don't think that there was a speck of dust that I noticed anywhere. The staff members are extremely friendly and go above and beyond to please you. Although... More 

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Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Dawn2209 : Thank you for taking the time to provide us your feedback about your past stay with us at The Grand Mayan. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. Rest assured that your comments will be taken into consideration in order to provide you everything... More 

Valparaiso, Indiana, United States
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Overall smooth Check in...as long as we agreed to timeshare presentation..3 hrs. Got an upgraded room with ocean view ..unheard of to RCI members. Lots of extra charges so be careful.... Reserve your spot at the pool by 8 am even tho they tell you not to. We reserved by 7:30.....towels already out. Overall great week....restaurant meal plan is wonderful... More 

Was this review helpful? Yes 1
San Luis Potosí, San Luis Potosi, Mexico
Contributor
18 reviews 18 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I come here almost every year because we have a membership with the resort. I have to admit that the place is awesome, it has a lot of swimming pools, a nice beach and great facilities to hang around the resort. Our room - which is always a suite - has a big huge comfy bed, a big bathroom, a... More 

Was this review helpful? Yes 1
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Harumi U : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. Our goal is to make each one of our guests’ vacations relaxing and we look to please them by making sure they receive all the benefits they are expecting to enjoy during their vacation. It... More 

british columbia
Reviewer
4 reviews 4 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We just returned from a two week RCI Exchange at the Grand Mayan, we were in room 3722, this was our second visit, we stayed in a two bedroom suite, absolutely beautiful. Everyone was friendly and helpful. Restaurants on site were pricy, but a short walk on the beach and through the Sea Galley you'll find some good restaurants.. The... More 

Was this review helpful? Yes 3
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear justice034 : Thank you for taking the time to provide us your feedback about your recent stay at The Grand Mayan. We are delighted to find out that you enjoyed our resort. Rest assured that your comments will be taken into consideration in order to provide you everything that you need to make the most of your vacation. We... More 

Salt Lake City, Utah
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

there are many excellent attractions at the Vida Vidanta hotels in the Nuevo Vallarta resort complex. From the least expensive "Sea Garden" to the "Grand Bliss." BUT...right after you check in, you must go to another desk and get your wristband. (They're color coded for your hotel. Grand Bliss bands get you into Grand Mayan amenities, but not vice versa!)... More 

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Rockwood, Canada
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked into the Mayan Palace and were upgraded to the Grand Mayan as part of agreeing to attend the timeshare presentation. The resort is outstanding - very high quality finishes, high staff:guest ratio maintaining cleanliness throughout the very large and impressive resort, staff was very friendly and pools/common areas expansive - did not feel at all crowded even though... More 

Was this review helpful? Yes 4
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Whoonu_family : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are happy as well that you liked the pools, the sea turtle rescue program. and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever.... More 

BC, Canada
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Here are the pro's: 'Excellent' selection of pools and very kid friendly. KidsClub is inexpensive at $15 CAD per day (our kids went 1x) and $20 for a night time adventure. Both include a meal. Plenty of excursion options too. Full kitchen with supplies. We had a 1 bedroom suite that was around 900 square feet. Our kids 8 and... More 

Was this review helpful? Yes 5
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Joannewithfamily : Thank you for taking the time to provide us your feedback about your recent stay at The Grand Mayan. We are happy that you liked our pools. All the same, we are disappointed that we were unable to meet your expectations to the fullest. Your feedback will be shared with all the appropriate areas in order to... More 

Hotel Review Summarization

What travelers say

  • Lazy river(38)
  • Time share(24)
  • Very nice(9)
  • Timeshare presentation(9)
  • Ocean views(9)
  • Wave pool(7)
  • Golf course(3)
  • Sales pitch(3)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (36)
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Amenities (101)
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Beach (15)
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Children's Pool (4)
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Lazy River (4)
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Pool (60)
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Standard Room (39)
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Suite (65)
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The Hotel (73)
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Wave Pool (12)

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Other (1)
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