So I want to say first off that our experience was overall good, the food was great, staff friendly and the atmosphere was terrific!
But my suggestion is know what your getting before you book, this is my one and only holiday of the year and when I book an all inclusive I want to not have to worry, think...
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Dear Guest,
Thank you for you feedback, we are seriously taking under consideration to change our system for the all inclusive, Im sure we can get a friely way to do it right.
I have spoken to the supervisors about this lack of common sense on regards to the water.
we deeply apologize for the inconvenience.
Thank you for sharing...
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We stayed a week at the Bel Air Collection Resort in Nuevo Vallarta. This is a beautiful facility, much lower key and less intrusive than the neighboring Riu. It is located on one of the best beaches in the area. We spent hours on the beach watching the waves come in and waves go out and also sitting beside the...
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Our family of four, including my six and 10 year old girls, just enjoyed a beautiful, restful 10 days at the Bel Air in Nuevo Vallarta, Mexico. The resort was an easy 29 min drive from The airport with beautiful beaches, an authentic Mexican charm and nicely appointed rooms. Our timeshare exchange gave us a spacious two bedroom adjoining unit...
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My husband and I stayed at Bel Air in March for spring break and over all we had a great time. For the most part, the service was excellent. Because it is a small hotel and only some people are staying all inclusive, the service was very high caliber. We received terrible service one night but we attributed this to...
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My family and I (husband and daughter) have just returned from a week at the Bel Air. We booked through Nolitours before reading reviews, and I was concerned as I read the negative comments; however, we had a lovely time.
First of all, based on reviews, we contacted Sell Off Vacations (selling the Nolitours packages) and arranged for an upgrade...
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Dear Guest,
Thank you so very much for your nice comments, that the solely purpose of our job.
Im glad that we met you expectatios, and that you had a wonderful relaxing vacation.
Hope to see you soon.
Omar Vazquez
General Manager
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The view of Puerto Vallarta's bay is fantastic. The staff is very friendly and Cuban Salsa classes rock.
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I was at this resort the last week of January's for our anniversary. We requested a nice room and expected as much when we arrived. To our horror we were on the 6th floor furthest away you can possibly be in a 10x12 room overlooking the garbage bins. We immediately asked for our room to be changed, of course they...
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My best friend and I (2 females, late-20s) stayed at this resort for one week.
Overall, we had a FANTASTIC experience! The staff and service is what really made our stay enjoyable (it helped that they all had name tags!). They were friendly, helpful and amicable. We would like to say a HUGE thank you to all the staff we...
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I booked this resort through a Groupon deal with little research, and to my pleasant surprise it was fantastic, especially for the price!
When we arrived to Bel Air Resort we were greeted by a bell hop who gratefully took our luggage to the counter and then to our room, the check-in went smoothly as well. Once at our room...
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I went to this hotel last March for a week. It was the first time my wife and I went to Mexico. We enjoyed our stay very much. We had a suite on the 4th floor. Very clean room. The food could have been better (the italian restaurant was closed), but the beach was great. If you ever go to...
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