We booked our holiday with I travel 2000 and nolitours. We were a group of 4, 2 women and a couple. We had requested 2 double beds and one with a king bed. The ad said deluxe run of the house room. We were not advised that this room ONLY comes with king beds and are so small the room... More

Granted the property was sold out, granted that ILX made a mistake - it was still a huge disappointment. Our Suite was a room divided by curtains. This does not work for our family. The wi fi that was 12 bucks a day did not work in our room. Upon arrival, we ordered lunch at the bar. Fifteen minutes after... More

My husband, "Rambo" and I visited Bel Air Vallarta for one week Jan 7-15th, 2012. We arrived at 5am to VIP check-in with fresh fruit, juice and water. Our ocean view room provided a perfect view of PV and La Cruze. Our room was perfect, equipped with a full kitchen. We only used the coffee maker and the freezer to... More

Our first trip to the resort under new 'Bel Air' ownership and we are very impressed with what we see so far. New king size beds a real treat & comfy at that. Sushi and martini bar also a nice addition. Staff as always very friendly and helpful - Pablo and Edgar on front desk to name a few. Hot... More

We just got back from a relaxing week at the Bel Air Collection. My wife and I traveled with Nolitours and had the all-inclusive package. This was our fourth all-inclusive vacation and second in Puerto Vallarta. All of the other resorts we have stayed at were rated 4.5 or 5 star so this resort had a comparable star rating. Overall... More

“Bel Air Vallarta - exceeds expectations!” Dec 27, 2011 FarrFamilia We stayed at the Bel Air Vallarta last week and we were very sastisfied. I am astonished at others poor reviews, they must have had exceedingly high expectations. Our theory when traveling is to never have expectations of anything therefore nothing will be below of what you expect. The hotel... More

The title of this is true because of our experience at Bel Air. How much my husband I liked the resort. I noticed however that it seemed maintanance was a bit unkept, seemed they were working on this but if I were in charge I'd be working on this a bit faster. I feel for such a beautiful resort they... More

The Bel Air has some lovely qualities! It is a small resort, and I especially loved the fact that it didn't have the usual grand entrance that most hotels offer. Instead it has lovely gardens and a cobbled path up to the large open air reception area graced with lovely art work and comfortable sofas in the round, under a... More

My boyfriend purchased a deal to this place through Living Social (now this hotel is listed on Groupon). We got there and they did not have our reservations. They also said they were full although hardly anyone was there. They were not accommodating at all despite our reaction of stress and complete frustration. Thank God Living Social refunded our money.... More