Three ladies from Michigan visited April 13-20, 2013. We had an exceptional suite in building 6 on the 3rd floor with one king size bed and all amenities as well as another room with two queen beds, living area, bathroom, kitchen, dining room and a beautiful balcony. The staff, especially Edgar, Victor, Alicia, Hector, and Luis, were over the top... More

They refused to honor discounts promised in writing. Our first clue was the breakfast for 2 we had just had at Club Regina for 180 pesos here cost 340. Plus they added 40 pesos for VAT! Supper was terrible, confusion & bad food. Our plates were delivered to the wrong table. The elevator was slower than slow. Room keys worked... More

Length of Stay: 7 days, 6 nights from April 12-18, 2013 The grounds are breathtaking. They spend a lot of time manicuring the lawns and keeping the grounds clean and orderly, including raking the beach and resetting the pool and beach chairs for the next day. They also keep a schedule of daily activities on a board by the towel... More

I went to this resort with my mom for a 5 day trip. The resort is well kept, clean and I thought the beds were very comfortable. The first night we got there we got an okay room with no view and the AC wasnt working. We talked to the front desk and they were kind enough to change our... More

We stayed at Bel Air from Feb. 10th to March 9th of 2013. We had a beautiful one bedroom suite on the 7th Floor facing the ocean. The only problem was we did not have air conditioning for the entire month. We complained about it. Bel Air sent a mechanic and we would have air conditioning for 30 to 45... More

We recently returned from Bel Air Vallerta (April 7 - 11) where we spent four nights for an anniversary get-away. We did make reservations for the All Inclusive plan, which they refer to as the Gourmet Plan. We expected to be checked into a plain, no-view room, but were pleasantly surprised to find ourselves escorted to an upgraded (without explanation)... More

We have recently returned from another enjoyable stay at the BelAir thanks in part to the member service manager and staff. They did their best to satisfy our requests. We winter in Mexico with our R.V and join family for a week or two of fun and relaxation. Carolina of member services makes sure we have parking for the R.V.... More

We loved it my little one had a great time this was his first time in Mexico and he's loving it. Great service can't wait to co. Back next year :D my husband doesn't want to go back to California next year will tray to go to can cun and stay at BelAir over there for a new experience with... More

This was our fifth trip in a row to Bel Air and this place just keeps getting better. Everyone is just so nice and accommodating and we always feel like we're welcomed home by family. Special shout out to Pancho for going above and beyond and helping us out with our requests including opening an additional account at Shipwreck Kelley's... More